St. Louis Union Station Hotel, Curio Collection by Hilton

Clean, well-kept Fairly good customer service Large room Seasonal pool Non-hotel customer traffic Long wait for valet (understaffed)

The Grand Hall Light Show was Spectacular. The buildings history was posted on plaques in various places that was interesting. The building as whole was restored beautifully. Clean room and friendly front desk clerks. The walk to the Ball Park was fine for a couple but was a little far with younger children, although there is city transportation available. Kids loved the pond with fish to feed and the paddle boats, all in all we would book here again. Having to pay $20 to park a night, and had we not be Hilton Honors Reward members we would've had to pay for breakfast as well. The layout was a little off, with the rooms a distance from the lobby. There was a wedding two of the three nights and everything was blocked off made it inconvenient and missed the light show. Very few shops in the shopping center.

The staff was helpful (and even suggested parking on the street since it was the weekend instead of paying for the hotel lot), the location is good, and the lobby/light show is very nice. The room was clean though one of the beds was uncomfortable (lopsided). The layout is weird (it was hard to find our room) and it was a long walk from the entrance to the room. My biggest complaint was the pool: It looked fine from the surface but then I got in with goggles on and was disgusted to find wads of human hair and other dirt all over the bottom. Maybe the filter was broken? Regardless, it was gross. Also, there were no towels (and no one came to refill them in the hour I was there).