Was told that I could self park my car for $30 per day. On my first attempt I was told by a valet attendant that the parking lot was full and I could back out. The same attendant pulled into the same lot and proceeds to park a vehicle. Which I could have done myself. This lot remained “ full for the entire time I stayed at the hotel! 5 days! If that’s the case include the service! And you will have satisfaction across the board
vALET CALL DOWN WA DISCONTINUED DURING OUR STAY
Everything was wonderful for my stay. Beautiful view.
Your Guests Would Like To See The Arch!!!
Spectacular location steps from The Arch. Staff was helpful even though they didn’t solve my issue.
Booked the highest level room available as I hoped to have a view of The Arch from my room (many of the reviews I read indicated they were given rooms without a view). I figured that a suite would guarantee a room with a view of the Arch. When I arrived I was informed that the suites don’t have Arch views (go figure) and they had no other rooms with an Arch view available even if I were to downgrade my reservation. In a hotel with over 850 rooms i just don’t understand how that’s possible. When I asked for a manager she was kind enough to offer me club level access where I could see the Arch-but that wasn’t really the point. Suites were large but bathrooms were tiny, air conditioning vent was directly above the bed which made comfort difficult. And I could hear my neighbors “pillow talk” so loud that we might as well have been roommates. Great location but they need to solve for the numerous shortcomings.
Room was not made up when checking in
We checked in around 7pm. And the room had but been base up at. Just left as the last guest left it, dirty towels on the floor, dirty glasses, unmade bed etc. I informed staff, just asking them to make up the room while we went for dinner, since we just checked in and obviously wasn't done. So we come back from dinner and they literally didn't do anything more than make the bed. Left the dirty towels, didn't give us new shampoo, which was completely gone, by the way. Have used water bottles. It was late, so I just delt with it. But really poor service!
Wonderful time at the Hyatt Regency St Louis At The Arch
We liked: The location The Staff The room The cleanliness The cocktails The food We love St Louis and will be back!
Location was great, very clean
No pool is only negative
Nice view and good customer service
Room was not thoroughly cleaned; magazines on floor behind desk and bathroom shower/tub was not clean. While showering, was very discussed to find hairs on the shower walls etc of previous occupants. Called housekeeping and they did come to clean bathroom.
There was not a pool. We wish it was in the description as we planned our whole afternoon around swimming.
When the hotel is packed.. the elevators break down.. searching for alternative route to the 16th! Floor.. Got stuck in the elevator with 7 others.. for about 10 min.. 1 vending machine in lobby only!?!
Staff we awesome fitness center and restaurants awesome location is great room very plain and not impressed for the money
Cost of room for what we got horrible view and room not very luxury seen better rooms at smaller hotels for almost half the price
The room was clean and the location was excellent.
The bedding was inadequate and there was no comforter. The hotel staff couldn't figure out how to send one up to the room and lied about giving a discount for poor service.
Localizado ao lado do icónico Gateway Arch, o Hyatt Regency at The Arch oferece uma estadia de luxo no coração de St. Louis. Com muitas comodidades e uma localização conveniente, o Hyatt Regence oferece uma excelente estadia para os hóspedes. O hotel dispõe de 910 quartos standard, incluindo 62 suites. Os quartos variam em tamanho de 620 a 765 pés quadrados. Estão totalmente equipados com uma televisão de ecrã plano de 50 polegadas e acesso Wi-Fi gratuito. As opções de refeições oferecem qualquer coisa que um hóspede possa desejar durante a sua estadia. O Red Kitchen serve um menu sazonal com alimentos orgânicos e um buffet de pequeno-almoço pela manhã. O Ruth's Chris Steak House tem uma decoração elegante e moderna e apresenta deliciosos bifes e bebidas elegantes para tudo, desde o jantar até à happy hour. O bar VERMELHO serve sumos espremido à mão e outras bebidas, além de uma extensa selecção de vinhos e de pequenas refeições. O Bar de Desportos históricos Brewhouse está a poucos passos do icônico Busch Stadium e do Centro Empresarial, que apresenta cervejas artesanais locais e churrasco caseiro. O Brewhouse é o lugar para vir assistir esportes em estilo. O Hyatt Regency também alberga um Starbucks com as suas bebidas de café exclusivas e vários produtos de pastelaria. O Hyatt Regency em St. Louis tem mais de 83 metros quadrados de espaço para vários eventos, incluindo salões de festas, salas de reuniões e terraços. Cada local tem recursos de rede e audiovisual para atender às necessidades de todos os hóspedes. O hotel também tem técnicos e experientes planejadores de eventos na equipe. Outras comodidades incluem serviço de quarto, um business center, fitness center, salas de reuniões e sala de banquetes. O Hyatt Regency aceita animais de estimação. Com uma localização conveniente perto de tudo o que St. Louis tem para oferecer aos turistas, este é o local ideal para ficar hospedado para os hóspedes que desejam explorar a área.
baseado em 4.214 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Hyatt Regency St Louis At The Arch implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.