Hotéis em São Paulo perto de Hospital das Clínicas Instituto do Coração

Prós: everything perfect!

Prós: Wonderful hospitality. Breakfast and welcome feet massage, spectacular.

Contras: The bed is quite old and must be changed.

Prós: Very comfortable and well presented rooms and outside areas flexible and presentable staff ready to assist in any requirements. Breakfast was also very good.

Contras: I was just slightly disappointed with the indoors swimming pool as I would expect that to be open for the sunny days as I love to sunbathe

Prós: Atendimento na recepção. Excelente !

Prós: The location is OK. Breakfast is nothing special. Lobby is great looking. The hotel has a good gym, which all needed equipment.

Contras: Room has a smart and comfortable configuration, but bathrooms really need renovation - very old looking, not for a 5 star hotel. Not all staff speaks English, which is complicated for communication. Concierges were not helpful at all - they even could not book a simple restaurant and my assistant from Moscow (from other part of the world!) did it easily. Also, I think the hotel needs normal slippers - not rubber "havaianas" ... Very uncomfortable... And the last thing: I never met a Nespresso machines in a room with the coffee capsules you need to pay for. In all hotels I stayed all over the world, if the room has a Nespresso machine - coffee is complimentary.... I was shocked to realise capsules are for money and quite expansive....

Prós: I love this hotel, the staff is amazing and it is the best neighborhood.

Contras: They need to put more ‘Brigadeiros (Brazilian Sweet),’ in the room :)

Prós: The hotel was wonderful. The staff speaks english and they accomodate all my needs.

Contras: Nothing. Everything was subpar

Prós: Gostaria Gretzky Great location excelent breakfast Good value Gretzky

Prós: Breakfast was great. Staff was excellent, helpfuland personable. Great location.

Contras: Room was very compact.

Prós: Location, right on the heart of São Paulo.

Contras: Parking is no free for guests. Should have a little fridge in the room.

Contras: Room full of ants, little comfort and no room service.

Prós: The shower is really good

Contras: The breakfast. Is good, lots of variety but at same time tasteless

Prós: Cleaness, bed and specially the shower. Staff was always friendly. Breakfast is regular, not so special, but so-so.

Contras: Paid parking and black coffee + breads quality in the breakfast

Prós: Fair price. Comfortable. Good location.

Contras: I missed the usual coffee counter on the reception desk.

Prós: Breakfast was fine, room spacious, mattress comfortable.

Contras: Gym did not have mats and was rather hot.

Prós: Mostly helpful staff ...they try hard

Contras: BE CAREFUL! Got charged at check in by Flavio who's very rude, no one helps you with loggage, I asked for help, and with a terrible attitude he put my loggagein the elevator. Then they rushed me to the lobby to pay for an extra night that I already reserved threw booking saying they couldn't extend my stay unless I made a payment even though I had my credit card registered. I canceled the reservation since I was forced to pay at the lobby. And they still charged me for it. Very misleading and dishonest! In front desk they are never able to find the reservation threw booking and they make you pay, then charge you the cancelation. Then give you bs excuses and since no one speaks English makes it impossible to get your point across. At the end they charge you twice! Not worth the money nor the headache. Asked to talk to the manager Zezhio but he wasn't there, of course never contacted me. After I checked out I received a bunch of poorly written messages to make it seem like they were concerned, yet all the days I was there, never got an answer! Horrible experience!

Prós: Not a first time staying at this hotel and hopefully not the last one

Prós: Nice spacious appartement like rooms; even the standard rooms are great. Nice pool area. Friendly and supportive staff. Great restaurant

Prós: Everything, the location, staff and the people, food and everything else.

Contras: The whole hotel was excellent and the quality of service and food was very good. I was completely surprised when the hotel gave me a piece of a cake and a note wishing me a happy birthday. The location and room service was very good.

Prós: Team so nice and helpful / swimming pool in centre of São Paulo / nice breakfast

Contras: Furnitures a bit old

Prós: If you need to stay downtown, is a good option, it has all you need for a business trip.

Contras: Not very close to anything good of the nightlife. Not very safe to walk around at night.

Prós: The location and cleanliness

Contras: The receptionist gave me a terrible room overlooking the parking lot even though other rooms in the same category were available and had a much better view. I had to ask to get what I want. Even worse, he started talking to me about upgrading my room even before he told me anything about the room that I actually paid for. For some reason, it seemed like he was punishing me for not paying for an upgrade! Two different reception staff promised me the room would get a birthday decoration as a surprise for my girlfriend and based on my request but nothing happened and the result was an extremely embarrassing situation for me when I entered the room with her expecting the decoration but there was absolutely nothing there. When I complained the next day, they told me they'd investigate and get back to me. No one did! I asked for an extra pair of flip flops because the room had one only and we needee another. The receptionists seemed like they were shocked as if I asked for something complicated or major. And they said they would see what they can do! Seriously? For a pair of disposable flip flops? Obviously I didn't get anything. I'm really upset about how the hotel handled me during my stay there

Prós: The staff was excellent! The location was excellent. The room on first appearance looked clean. However there were prices of the wall in the bathroom coming apart and there were stains on a pillow and towel.

Contras: It needs a little updating in the rooms

Prós: ROom set up and location

Contras: Airco in room was not working properly. Next day we said to the staff. We just stayed one day so was not much that could be done for us,

Prós: Locations is great and rooms were very comfy and clean!

Contras: The Hotel was to crowded and we always needed to wait a long time for the elevators.

Prós: Nice location but property needs better maintenance.

Contras: old dirty carpets, dirty walls, old furniture.

Prós: Very good location.