Hotéis em Morumbi, São Paulo

Prós: Very clean. Excellent customer service. Great breakfast. Highly recommend.

Contras: Lack of top sheet. Only quilt.

Prós: Manter o excelente serviço.

Contras: Manter o excelente serviço.

Prós: This was my 3rd time at this location and overall it was the same as before.

Contras: Unfortunately, this visit was not as usual. My executive suite did not have a desk and only one nightstand. I place of the desk there was a small side table. I asked to be changed to another room , but was told that they did not have any other rooms available until tomorrow and that I could change rooms tomorrow if I wanted to. Of course I was not happy and did not change rooms the next day as I was already in my meeting out of the hotel. The dinner the first night the chicken was over cooked and dry. I did advise the staff. Breakfast next morning was good. Dinner that. Ohh the was great.

Prós: Seems like a good location for people traveling for work, I was in a mix of vacation and business meetings, so it was an average choice. For vacation I think the room is a bit too small and the location is not my favorite, the breakfast was lacking variety for the price they charge for it.

Contras: I think it is on the expensive side considering what they actually offer in terms of quality.

Contras: I send many emails about my guarantee refund I did with my debit card. And still no answer. This is really bad 1900 reales charged for guarantee and no answer on when will I get this money back.