Hotéis em Jardim Paulista, São Paulo

Prós: Great place! Wonderful service. Attentive and dedicated staff! Clean and beautiful room. Child friendly.

Prós: The service was absolutely amazing. The staff anticipated my every need and desire. The spa was exceptional, a truly relaxing experience.

Contras: Although the gym was OK it was very small and could have been better equipped.

Prós: Location is perfect. Why friendly and knowledgeable staff. SPA is very funky and unusual although it’s relatively small.

Contras: Rooms are a bit dark as well as the corridors.

Prós: Excellent guest services and very attentive

Contras: No pool

Prós: The absolute professional and helpful and friendly staff.

Prós: The top floor bar with amazing views of the city

Prós: A great hotel

Contras: Not much

Prós: Everything

Contras: Price

Contras: OLD carpeting, and all that terrible smell in the rooms from carpeting and recycled AC. No windows that open in the rooms.

Prós: Located perfectly just a block away from the Paulista with access to the great metro system. Few blocks away from MASP. The breakfast is very elegant, served in a delightful space and everything that was served was absolutely delicious. The staff was super attentive, cordial, friendly and very knowledgeable. Our room was clean, nicely designed and very spacious.

Contras: Clients should have access to the spa facilities. It’s a cheap and great marketing tool to sell other services and make your guest even happier.

Prós: Breakfast was great

Contras: Coffee Machine in the room

Prós: Location

Contras: It feels like you're in a two star hotel, but you are actually paying for a five star. They do not provide free water in the rooms. The rooms are outdated and there is chipped wood on the doors.

Prós: Hotel was excellent, staff was amazing, especially Fillipe who helped me out loads. A mistake was made to my booking and I was upgraded. This hotel is a true 5 star experience... and it charges 5 star rates... however, I thought the 5 star rates were competitive with other 5 star hotels. Everything really was to the expected standard so I give it full marks.

Contras: I was traveling all around Brazil and by the time I got to Tivoli I had some laundry to do. It cost me 430 reais to do a white and dark load... wooops!!! I should have checked that they were charging 10 reais to wash a little pair of underwear... (may as well just buy new stuff for that price). Bit exorbitant to say the least!

Prós: the staff

Prós: Modern, efficient staff, good location and very nicely decorated rooms. Good breakfast selction also

Prós: A neat, nicely decorated, wall placed hotel in the center of the city, not two minutes walking from the busy Av. Paulista and the MASP museum. It's safe to walk around both during daytime and night. The staff is efficient and good humoured, though they indulge themselves a bit to much in ocasions. The spa, gym and restaurants ara A-class but a bit too expensive. I would have appreciated some all-inclusivce offers as to take more advantage to what the premises have to offer. Excellent on the whole, though.

Prós: Excellent personal service. Beautiful modern design. Great location.

Contras: Expensive.

Prós: The staff were very friendly and helpful. It's a lovely location, near shops, restaurants, etc. The little outdoor heated pool amongst sofas etc was very pleasant. I was able to do some work seating in the sunshine, excellent for Londoners. The common areas are trendier than the actual rooms which are bit traditional. Overall a pleasant stay.

Contras: Little niggles: no printed list of numbers/hotel facilities; spa was ridiculously expensive; kettle was provided but no cups/tea/coffee; hairdryer plug didn't fit in the bathroom plug, had to go out with wet hair (in fact there was a knack to fitting it but some of the staff did not know it); my room was very small, and lastly it was clear that they saved a bit on the hotel refurb as some of the...

Prós: Being at the center of Sao Paulo

Contras: The room was too small

Prós: Perfect location in Jardins. Excellent facilities (gym, pool...). Good breakfast buffet with most helpful staff.

Contras: Upon early arrival (just a couple of hours), I was told I would be charged for an early check-in, which I agreed to. However, I did not find fair that they would charge exactly the same daily rate offered at booking.com.

Prós: The staff is increíble as very patient with people who don’t speak Portuguese. It was very comforting. And it’s in a great location surrounded by great food.

Contras: The blankets are pretty thin.

Prós: Spacious comfortable room with kitchen and minibar. Installations in good repair. During the weekends, freshly made omelettes and tapioca.

Contras: Hotel is in middle of Jardins district, but a bit far from the cultural institutions on Avenida Paulista.

Contras: Internet de 512 Kbps é uma piada. Não volto mais.

Prós: breakfast, staff, facilities, pool were all excellent value for money. We actually returned for a second time in our travels around a week and a half later and they remembered us which was nice. Would stay again!

Contras: the only thing I was disappointed with was after our first clean room they didn't top our coffee and milk stash up so when I called to request some they said a milk sachet would be chargeable which I thought was pretty ridiculous and the first I have ever heard of that.

Prós: Everything! Highly recommend! Staff was amazing... specially reception and Thiago, the bartender from the bar

Prós: The location is amazing. Everything is well organized and the staff is always ready to help if you need

Contras: the breakfast could have better options

Prós: Excellent

Contras: The jacuzzi in the bathroom did not work

Prós: This was my 6th stay at the Renaissance Hotel. Service is impeccable, the rooms are luxurious, and I feel welcome. Thank you for making my stay special.

Contras: Everything was great!

Prós: Wonderful hotel. Gym is excellent. Staff is very friendly. Rooms are big for a city hotel. Breakfast is plentiful. Location is between paulista and Oscjar Freire in the jardins. No complaints!

Contras: Pool is smallish since it is in the city.

Prós: A localização é ótima, estando a duas quadras da Avenida Paulista. O hotel é confortável e atendeu bem às nossas necessidades. Café da manhã excelente!

Prós: Located in safety area, close to Paulista area and close to good restaurants

Contras: Bad traffic, entire Paulista area is one way driving.

Prós: Location is very good

Contras: i arrived at midnigth and the buffet service never answer the call to service to my room..., on another hand they didnt wake me up at the last moring and i needed to run to the airport...,

Prós: The way the room has been designed, the efficiency of the staff

Contras: The breakfast (though offering plenty of options) could be a little bit better in terms of quality.

Prós: the room was spacious, good location

Prós: Liked the service provided by the reception and very accomodating.Good Location.

Contras: N/A

Prós: Very well situated. Excellent price.

Prós: Good money for value hotel. Very central location. Nice staff

Prós: They had an English speaking staff member who was very helpful!! The location was very convenient, a few blocks from Metro and MASP museum. Nice neighborhood restaurants also including Subway and Domino's Pizza all within walking distance. The room was very clean, roomy, had cable TV, the bed pretty comfortable, had a desk area, overall very nice for the price, would stay again!!! Also the breakfast buffet was very good and plenty to eat!

Contras: No complaints at all!

Prós: clean rooms, good location for business purposes, good breakfast, helpful staff, good value

Contras: wireless only in lobby

Prós: the receptionist speaks fluent english and is very helpfull . The location is perfect, only 5 minutes walk to Av.Paulista . The hotelrooms are large and clean. The restaurant is very good.

Contras: we were in the hotel during the winter and the breakfast room inside is not large enough for all guests, so we had to sit outside in the garden, which was cold and not comfortable.

Prós: it is close to paulista ave. and the area were is located is nice.

Contras: very old hotel, carpets and deco old. room was not so clean, but it was larger than i espected.

Prós: Staff was very friendly

Contras: The hair dryer wasn’t working

Prós: Nice location In jardins

Contras: Break fast is cheap and bad food Room are not attractive.. I check in in 1120. The room smelled so bad .... they changed me Old hotel with a bad maintenance Gym is quite poor. No bench The staff is not nice enough and welcoming Especially at the desk and breakfast place Paying for that kind of service and confort is a shame Traveling a lot... I rarely comment so bad

Prós: Good location close to Paulista and walking distance to restaurants, rooftop bar and nice views

Contras: Peeling wallpaper in room suggests need for refurbishment

Prós: Good value for the price. Great location. Nice pool and rooftop Bar. Decent breakfast. Very clean. Good size rooms

Contras: Rooms are old and bathroom would need an upgrade (however very clean)

Prós: Quartos; localização

Prós: Cordialidade do pessoal, localização, café da manhã, intalações

Contras: Sem recomendações, tudo ótimo

Prós: Location of the hotel was convenient. Work out facilities were better than expected.

Contras: Would have been nice if front desk could have excahnged currencies. The breakfast buffet was not appealing.

Prós: nice, location, nice room

Prós: Very nice and helpful staff. Excellent location. Good and fast internet for no extra charge.

Contras: The look of the corridors was a bit dated, some of the furniture in the room a bit worn - this did not cause any problems but influences the general impression of the hotel.

Prós: Great location for the city visit. Easy to walk everywhere (when its not raining of course) and on a quiet street. We requested a larger bed and it was great - perfect mattress for a great nights sleep.

Contras: Hmm, really cant we get big fluffy towels? This is a good hotel and then the towels felt like a youth hostel. Its the little things (really hot water, fluffy towels and excellent shampoo products) that were missing that made it less luxurious. Shame really, its a nice hotel.

Contras: construction works during two days

Prós: Location.

Contras: It should hv a shower carpet in the shower. Very dangerous when you taking shower.

Prós: Good location hotel, nearby museum of modern art (10 min. walk) and exclusive shopping areas (10 min. walk). 7 minutes walk to metro. Safe location also.

Prós: locatiom

Prós: Location

Contras: Bar facilities very limited

Prós: I’ve been many times in this Hotel. the staff is very educated and proactive. They speak good English

Prós: location and nice staff

Prós: Very good stay. Very helpful staff, good value, great location, nice room + bathroom facilities.

Contras: Only restriction was the swimming pool being closed for repair. But guess that's a must. After all, that was a worthwhile stay.

Prós: nice and safe areal, mange restaurats around, and walking distance to main street Paulista

Prós: Excellent location, just a few blocks away from the Museum of Art, Sunday flea market, the Trianon Park and the famous Paulista Avenue

Contras: Breakfast was not included as it usualy is in Brazil. The cost is R$ 28.00 which I consider too overpriced

Prós: room furniture very confortabel

Contras: situation of hotel computers in front of elevators is unconfortable

Prós: The shower is really good

Contras: The breakfast. Is good, lots of variety but at same time tasteless

Prós: Cleaness, bed and specially the shower. Staff was always friendly. Breakfast is regular, not so special, but so-so.

Contras: Paid parking and black coffee + breads quality in the breakfast

Prós: Fair price. Comfortable. Good location.

Contras: I missed the usual coffee counter on the reception desk.

Prós: Breakfast was fine, room spacious, mattress comfortable.

Contras: Gym did not have mats and was rather hot.

Prós: Mostly helpful staff ...they try hard

Contras: BE CAREFUL! Got charged at check in by Flavio who's very rude, no one helps you with loggage, I asked for help, and with a terrible attitude he put my loggagein the elevator. Then they rushed me to the lobby to pay for an extra night that I already reserved threw booking saying they couldn't extend my stay unless I made a payment even though I had my credit card registered. I canceled the reservation since I was forced to pay at the lobby. And they still charged me for it. Very misleading and dishonest! In front desk they are never able to find the reservation threw booking and they make you pay, then charge you the cancelation. Then give you bs excuses and since no one speaks English makes it impossible to get your point across. At the end they charge you twice! Not worth the money nor the headache. Asked to talk to the manager Zezhio but he wasn't there, of course never contacted me. After I checked out I received a bunch of poorly written messages to make it seem like they were concerned, yet all the days I was there, never got an answer! Horrible experience!

Prós: Not a first time staying at this hotel and hopefully not the last one