Hotéis em Jardim Paulista, São Paulo

Prós: Bed is very comfy, the staff is very helpful and friendly all the time, location is near to Paulista Ave which is just great.

Contras: I think the suite bathroom could be renovated to meet the rest of the facilities.

Contras: Could offer some ammenities like hair comb and a bathtub bigger

Prós: This was my 6th stay at the Renaissance Hotel. Service is impeccable, the rooms are luxurious, and I feel welcome. Thank you for making my stay special.

Contras: Everything was great!

Prós: The hotel is just great. In all aspects. Personnel, location, quality of the food etc

Contras: It was to cold in the hotel.

Prós: Wonderful hotel. Gym is excellent. Staff is very friendly. Rooms are big for a city hotel. Breakfast is plentiful. Location is between paulista and Oscjar Freire in the jardins. No complaints!

Contras: Pool is smallish since it is in the city.

Prós: The hotel is in a nice area, free cocktails, musical events were a nice add on

Contras: Traffic at the hotel entrance was a nightmare, cars blocking the way every morning and the valet was helpless to it all. Room service was disappointing for the cost. The hotel also seemed quite dated in decor. My clearly old a/c was so loud I had to change rooms.

Prós: bathroom, sanitary basin, shower, toiletries.

Contras: Room without view, roomlow ceiling

Prós: the best hotel i ever been in my life

Contras: Nothing at all

Prós: The service and staff

Contras: Nothing

Prós: The room, breakfast

Contras: The swimming pool only open at 8:00 am

Prós: Everything else.

Contras: Choices of wine. Lack of gel soap. Everything else was good.

Prós: The best thing about the hotel were the friendly staff, Jack, the girl managing the Business Lounge on the 20th floor in particular. She helped us make reservations, recommended activities and made our stay so much more comfortable. The location is perfect, right of Avenida Paulista, the place to be. The hotel has a fully equipped gym, which is rare to find.

Contras: Because the hotel is quite business oriented, I assume the pool is not used much. The closed pool bar and the pool itself are a bit of a let down for a hotel in this price range.

Prós: 1. The location is very good in the 4 minute from the av paulista st. . 2. Most the stuff speak good English. 3. Starbucks is just two minutes from the hotel.

Contras: 1. Long waiting in the Reception. 2. Room service we need to call them. 3. The bedcovers always open fast. 4. The card need to reprogram again and again. 5. The services is very slow. 6. Money Exchange is very expensive.

Prós: Value for money

Contras: No free slippers! Lobby n restaurant seem not to Hv any heating.

Prós: Management of this hotel is doing it right. Not only is this hotel very attractive, management has instilled in the staff the correct attitude for customer service. The staff goes out of their way for guests. A really great stay Nice pool, gym and lobby bar

Contras: Hotel staff visited my room at night, around 20 o'clock, asking demand of baby-bed and baby-soap.(even though baby-bed had already located in my room...) My baby was sleeping but got awake by that noise. I don't think it's good service.

Contras: Pillows were hard! No designated area for smokers. Breakfast not so good.

Prós: The staff is very professional and kindly

Prós: Awesome breakfast

Prós: Location

Contras: Gym Center

Prós: The shower is really good

Contras: The breakfast. Is good, lots of variety but at same time tasteless

Prós: Cleaness, bed and specially the shower. Staff was always friendly. Breakfast is regular, not so special, but so-so.

Contras: Paid parking and black coffee + breads quality in the breakfast

Prós: Fair price. Comfortable. Good location.

Contras: I missed the usual coffee counter on the reception desk.

Prós: Breakfast was fine, room spacious, mattress comfortable.

Contras: Gym did not have mats and was rather hot.

Contras: BE CAREFUL! Got charged at check in by Flavio who's very rude, no one helps you with loggage, I asked for help, and with a terrible attitude he put my loggagein the elevator. Then they rushed me to the lobby to pay for an extra night that I already reserved threw booking saying they couldn't extend my stay unless I made a payment even though I had my credit card registered. I canceled the reservation since I was forced to pay at the lobby. And they still charged me for it. Very misleading and dishonest! In front desk they are never able to find the reservation threw booking and they make you pay, then charge you the cancelation. Then give you bs excuses and since no one speaks English makes it impossible to get your point across. At the end they charge you twice! Not worth the money nor the headache. Asked to talk to the manager Zezhio but he wasn't there, of course never contacted me. After I checked out I received a bunch of poorly written messages to make it seem like they were concerned, yet all the days I was there, never got an answer! Horrible experience!

Prós: Location

Contras: Nothing

Prós: location, bed, cleanness, cordiality.

Contras: Check-in took at least 15 minutes because there was only one clerk available; the key didn't work. The shower water wasn't hot in the morning.

Prós: Wide variety of breakfast items to choice from. Room was clean and comfortable.

Contras: We asked for early check in and late checkout. Neither were granted but we weren’t informed until after we checked in. Knowing ahead of time would have allowed us to find a different hotel that could accommodate our request.

Prós: Great breakfast with lots of options.

Contras: Checkout was extremely slow. They said someone would slip an express checkout form under my door but it never happened. I almost missed my flight as a result.

Prós: Fruits are good

Contras: Too few choices

Prós: Good bed

Contras: Cancelled reservation inappropriately and without notice. Facilities somewhat dilapidated.