Braston São Paulo

The worst hotel stay in my life

It was located on the República which is very close to many bars and restaurants. Walking distance to many entertainment options.

The room was dirty and the amenities where out dated. The amenities I was promised where nonexistent. To say the online photos were deceiving would be an understatement.

The breakfast was very good and the location is fairly good too.

Have you ever heard of a 4 star hotel that does not supply an iron!!! I had to walk around in creased clothes for a week! There is a laundry service but it would've been too expensive to have everything in my case ironed and quite laborious to constantly plan what I was to wear and have sent to be ironed. Its just another way of making money out of you. I did not like that. Internet is not included in the price either. Hotel in desperate need of redecoration.

The staff are friendly and location is good , near to tube,bus station and down town.

The building is old.That's why the room was humid.The halls smell dampness.The hotel needs restoration.

staff

linen was very old

excellent service by staff, locality of the hotel to the centre