Hotéis em Liverpool

Prós: Amazing hotel extremely spacious

Prós: Massive room and the bathroom wow looks like you was on a ship. Check in very clever with the newspaper. Breakfast great especially getting a omelette being made fresh in front of you. One of the best hotels we’ve been to.

Contras: Corridors a bit to dark.

Prós: Everything, not a bad word to say!

Prós: Cool rennovated warehouse with appropriate light industrial finishings. Nice blend of retro with very modern upgrades. Less than two miles to Anfield ( we walked back from match - all downhill).

Contras: Service (front desk, bar, and concierge) did not match otherwise outstanding facility. Distance from downtown perhaps made ready cab or Uber service a little longer than normal. Staff appeared newly hired and perhaps less experiences in how things were supposed to work. Tried hard but had to seek directions from others. Given time on the job, expect service will improve. Would give another try.

Prós: Despite the epidemic, the service is extremely pleasant

Contras: Lack of usb on the sockets.

Prós: Everything loved it,will deffo be coming back

Prós: Stayed here a few times before and generally is great. Not so this time, but this is a strange time

Contras: The food was not great, portion size was very small for the price paid. Particularly the breakfast - a take-away bag of yogurt, fruit, juice and two small pastries. There probably isn’t much that could be done about the choices but the price paid was not value for the money.

Prós: Location Location Location

Contras: Bathroom shower did not work properly heating was always to hot. Windows very dirty, Curtains old and tattered.

Prós: Everything else.

Contras: The entry system for the room door was a little awkward. Asside from that the visit was flawless.

Prós: Clean rooms, friendly staff and great location.

Prós: Location

Contras: Rooms had a terrible smell to them.

Prós: Location is fantastic as it is opposite the Harbour and Liver Buildings with some great view from your room. It was obviously a weird time as a key worker using this in lockdown. But the staff could not have been more helpful, friendly or courteous. Liverpool was apocalyptic in its feel so friendly faces were very welcome.

Contras: Lack of toiletries was only provided a bar of soap so I am pleased I had my own. Phone did not work and I had no towels. I understand it is a strange time but with less guests attention to detail should of been one of the top priorities

Contras: Perfect location for the Albert docks and city centre

Prós: The bed was huge and nearly filled the very small room. Views of the river Mersey from window. Excellent location for the city centre and tourists.

Contras: Room far too small, bathroom ridiculously small, had to step in to close door to use toilet and virtually touched the walls when sat on toilet. Would dispute the 4star rating as advertised

Prós: The location only

Contras: Late on check in about 1 hour The house keeping was very poor in english

Prós: Lovely friendly, helpful and professional staff. The fire alarm went off during my stay and the staff handled it beautifully. Fortunately it was a false alarm, but they were so cool, calm and collected, it was very reassuring.

Prós: very relaxing

Prós: the room was lovely, over looking the water. the young girl on reception was very helpful when we asked her where the place to go at night was.

Prós: lokation

Prós: This hotel is definitely not 4 star. Very disappointed at value for money

Contras: I had problems checking in and checking out as the prepaid cost with Bookings.com had not been updated on their system. Tried to charge me again. Not impressed with hotel, won't be staying there again. Not a 4 star hotel. Bar was awful

Contras: Hotel rooms were very small, toilet cramped, and bed was made for dwarfs!

Prós: Great location, clean with very friendly staff. Would stay again

Contras:

Prós: Location/breakfast

Contras: The bed mattress was old - need to change

Prós: location, friendly staff, comfortable bed, clean room, very good food, checkout efficient, 1st evening restaurant staff went out of their way to accommodate a late arrival

Contras: hairdryer was broken, breakfast 1st morning was chaotic and prolonged, they'd run out of several key elements including plates, for which one had to wait, late delivery newspaper 1st morning, but overall an excellent experience

Prós: This hotel needs some money spent on it. The food was ok. There was private function, so there was only one bar open, with no atmosphere, but three tv's! It certainly isn't 4 stars.

Contras:

Prós: Nice Room

Contras: Parking is a nightmare

Contras: Walking around looking for room,and lifts not working,it was like a maze

Contras: Old building that needs to be renovated. Bathroom sink and tub (no shower) are from the 1950s with the porcelain sink badly damaged.

Prós: Location was nice and the history of the hotel

Contras: One of our rooms was nice comfy and beautiful. The other had the worst beds with popping springs I’ve ever stayed in

Prós: In need of some TLC

Contras: Smoking room

Prós: Nice staff, comfy bed

Contras: Toilet pan not clean No bath towels had to ask and then go to reception to collect Tea & coffee facilities no mugs or cups little .ore attention to detail and would be fine

Prós: Excellent value, great location, beautiful old building, great to read the history in the booklet in the room

Contras: Hotel is obviously aged but quirky

Contras: Everything about it, poor value for money

Prós: The Adelphi is beautiful, historic and central to everything.

Contras: The parking is not quite on site but that is hardly their fault, they are totally central to town so the parking is as close as possible to the hotel. And its Free. What more do you want?

Prós: Hotel was close to both main train stations. Room was spacious. Staff was really helpful in this difficult covid time. Hand sanitising was available in all public areas.

Contras: The window in my room would not close. If it had of been winter time it could of been a problem.

Contras: Bouncers posted at doors in evening extorting customers for money before letting them into rooms

Prós: Friendly staff, bed was comfortable

Contras: The hotel was dated, dirty floors, chairs stained in rooms Communal areas, dirty and unprepared, not even hoovered.

Prós: They didn’t allow me in

Contras: we like to go away as many weekends as poss, but not @ £114 per night, which is what we paid. the last time we stayed there early this year we paid £59

Prós: The marbled elegance and old time styling. I worked there 47 years ago

Contras: We did not like leaving

Prós: Good location

Contras: The hotel building and some of the decor would surely have been very impressive in its heyday, but is now very shabby and in desperate need of renovation and cleaning! Breakfast was poor.

Prós: Access to the city centre

Prós: The staff were extremly helpful and friendly. Only stayed one night, breakfast excellent and parking availability excellent

Prós: Convenience of location.

Contras: Pizzeria was not of the high quality I would have expected. I also think that breakfast of some sort should nhave been included in the price. The number of smokers hanging around the front entrance sets a very low standard for the hotel.

Prós: friendly people, obliging and it was very comfortable.

Contras:

Prós: Perfect room. Very good location.

Contras:

Prós:

Contras: Breakfast was poor and poor value for money cattle market

Prós:

Contras: very loud noise outside from pub/saloon till midnight

Prós: Theme is interesting for those who enjoy the Beatles, and the hotel is located centrally.

Contras: Staff was incredibly unhelpful - they ignored my wife as she struggled with two bags through the doors and up the 10-12 stairs required to get into the hotel. One of the same people who ignored her later made an extra effort to walk over and stop us from walking down a staircase to view the Beatles memorabilia. Overall, the experience was off-putting.

Prós: Brilliant room! 100% worth it(especially if you’re a Beatles fan)

Contras: Nothing it was absolutely amazing

Prós: location is excellent, the door staff are really nice

Contras: the weird atmosphere in the bar - it felt like we were in dusk till dawn and put us on edge - we found another bar even though we were staying in the hotel

Prós: Location great. Very clean & comfortable. Bar with different live music at weekends.

Contras: No mini bar in the room. I didn't feel that the restaurant was as plush as I was expecting. Food average bar standard.

Prós: Great location. Right next to music bars including The Cavern.

Contras: Noisy due to location. Music can be heard well into the night.

Prós: Location and Beatles memorabilia

Contras: Not a thing

Prós: Location good TV programming. Including Sky sports

Contras: Bathrooms very dark. Bad lighting. Breakfast selection ok at best

Prós: Location was very close to Cavern Club.

Contras: Check in was confusing, person at the counter acted as if it was her first hour on the job. Went to lounge for a drink, was hoping to hear beatles music... after all, we were staying at the Hard Days Night Hotel. They were playing beatles music, but it was so soft we could barely hear it (and not because there were so many people talking, there were only 4 people in the lounge). I asked them to turn it up, which they did ever so slightly. Still only soft background music. We were not looking for loud, just something we could hear without straining. Had yet another bad experience with concierge (Kevin). We had purchased tickets to the Cavern Club Beatles tribute band show through the hotel. Asked Kevin when we should plan to arrive for the 8 PM show to be sure we got seats (explaining that I had read on line that seating was limited and you had to arrive early to get seats even if you had purchased tickets). Kevin dismissed my concern, saying we just had to be there at 8 and handed us the tickets. When we got to the room I read the tickets, they also said that seating was limited and that a ticket didn't guarantee a seat. Decided to ignore Kevin's guidance and it was a good thing we did. We arrived at 7, people were already lined up. By the time the doors opened (7:45) the place was full of people lined up to get in. We got a seat, but had we listened to Kevin we would have been standing for the entire show, which ended just after midnight.

Prós: The central lokation, the design and the comfort.

Prós: excellent hotel took my partner for his birthday handy for the shops freindly staff would stay again and tell all my freinds on the isle of man where i live

Contras: nothing

Prós: The public spaces downstairs - bar lounge etc - air of activity and comfort

Contras: The room while very well furnished and serviced was on the small side for an hotel of this tarriff

Prós: Tastefully themed and in the heart of the city.

Prós: The overall layout of the hotel ,the decor and design quiet unique

Contras: Price rather expensive considering it did not include breakfast

Prós: I liked the rooms the location and help from the concierge.

Contras: The breakfast was extremely disorganised, overcrowded with no cutlery set out. It was a buffet but you had to ask for everything!

Prós: Everything - great staff and excellent atmosphere

Contras:

Prós: the staff were extremely freindly and hepfull

Contras: no

Prós: The beatles theme throughout the hotel is fascinating a must see for any beatles fan. The hotel staff are very helpful and even tried to get us tickets for the comedy club.

Contras: There was a strange noise almost like a tube train that was very annoying. I did complain and was given a £20 discount. They thought it was the air conditioning.

Prós: The food at Blakes restaurant was amazing and all staff were very helpful throughout the hotel. The decor is luxurious and rooms are spacious.

Contras:

Prós: close location to city centre amenities

Contras: no tea making facility in room

Prós: The position of where the hotel is situated is definitely the selling point

Contras: The bed was very hard,we didnt get a very good nights sleep at all while we stayed and the postion of bed was not very good ,there was not enough pillows and also not enough towels for the price,i think the staff could try and explain where your room is due to the sign posting is a little confusing and takes a little getting used to. Also the glass door the shower room is not a good idea if you need the bathroom in the night and you need the light on,then this lights the bedroom up and wakes your partner up.

Prós: Nice and clean

Contras: the room main door was a bit shaky and the toilet door was making a screeching sound, otherwise everything was exceptional. My suggestions for the travellers following into the business season

Prós: Lovely hotel. Great location

Prós: Good central place,staff were lovely,very helpful,could get tea/coffee from them nice long length mirror &hair dryer next to it! Beds were comfy

Contras: No view and workmen outside luckily obscure windows! No hand towels no tea making facilitys in room.room 111 avoid right next to linen cupbourd very noisy in mornings but we were up early for shoppin so didnt bother us too much!

Prós: Room was ok

Contras: breakfast was terrible

Prós: The hotel was very clean and modern. Bedroom was great and the breakfast was fab. Staff really friendly

Prós: Very accommodating staff and very comfortable rooms. Really enjoyed the ambiance and comfortable beds. Everything was clean and in it's proper place. Hardwood floors in our room was a nice plus. Quite close to attractions, but isolated enough for a restful night. Highly recommend.

Prós: The location was great, near the city center. The room was clean and the breakfast was good.

Contras: We liked everything.

Prós: Great location in the centre of Liverpool in a modern hotel with excellent facilities and staff

Contras: Room view could have been better. It overlooked the uninspiring central courtyard.

Prós: There is nothing that disappoints at Indigo. The staff are on point. The restaurant has great food and a good wine list. The rooms are spacious and the beds comfortable. This is a great little find in Liverpool. As it's my second time visiting since it opened, I will definitely be back!

Prós: Everything. Room very comfortable with added extras such as snacks and drinks. The whole hotel was clean and well presented. All of the staff we helpful.

Contras: You could hear the room upstairs walking around and talking.

Prós: The staff were lovely and helpful, the room was great with an awesome shower and the breakfast was awesome. It is really close to everything and was an absolute joy to stay at.

Contras: Nothing

Prós: Staff were lovely

Contras: Room was full of dust, one tissue in tissue holder, phone in room didnt work . Stains on bed throw and chair by window not worth £145 for the night! Crossaints were raw in the middle.

Prós: The staff were very welcoming and we were able to access our room earlier than expected. We were given a glass of champagne on the house when we mentioned our stay was to celebrate our 48years wedding anniversary.

Contras: Nothing

Prós: Room was very comfortable and whole atmosphere of hotel very relaxed which is good when travelling alone for business. Small gym is very well equipped and food excellent. Complimentary mini-bar much appreciated. Nice also to get a decent hairdryer and excellent wi-fi connections.

Contras:

Prós: Staff were really helpful and friendly. Very clean and comfortable.

Contras: All was good

Prós: Staff are friendly, helpful and make you feel comfortable. Top facilities they have (lounge room, swimming pool, sauna and steam room). The room had an amazing view of the liver bird building which suits me because I'm a keen photographer as well as the bed being very cozy, I highly recommend this hotel

Contras: N/a

Prós: Good situation and good price for single room occupancy

Prós: Close to centre

Contras: Nothing

Prós: Everything was great. From the moment, we arrived to the hotel the recepcionist was really nice and we checked-in quickly. The room was really nice and the bed super comfty. I was received with some small cakes because of my birthday and it was really nice gesture, I apprecited it a lot. The sauna and swimming pool were in perfect codnitions and the staff working there were super helpful.

Contras: A little bit of music on the bar would not hurt.

Contras: Bed was very small for 2 people and we where given a disabled room although had a child so the cord was pulled by accident the pool was not very clean and was full of grit at the bottom couldn't park as there was an event on prince of Wales ship so the police sent me to another car park which cost me 20 pound ..the dinner to the room ordered was cold so overall not the best experience for the money I paid

Prós: Site close to harbor

Prós: Location

Prós: the staff was efficient ,we were able to check in as soon as we arrived which was great.

Contras: finding a toe nail on our bedroom carpet as we entered the room 345

Prós: Friendly courteous staff, excellent location 10 min walk to Liverpool One shopping centre. Large room with computer desk/chair, comfy bed, excellent breakfast and enjoyed the evening meal in the restaurant - excellent value. Parking only £9 over stay.

Contras: Bathroom & bath was a little small

Prós: Good location with friendly staff. A little "spa" was a good extra for daddy and son. Nice room.

Contras: Only one thing, dinner pasta was actually awful, although the starter soup was excellent.

Prós: Good parking very good breakfast

Prós: The reception staff were very friendly. The design of the hotel is stunning. The breakfast menu was unbelievable, such a fantastic variety to choose from.

Prós: The staff in this hotel are absolutely supurb

Contras: None

Prós: Excellent attentive and pleasant staff

Contras: Food prices very high in bar, excessive.

Prós: Excellant staff, from doorman through to room service and restaurant staff - well done all.

Contras: (1) Not really a bad point just one of slight irritation, and it happens in a number of hotels, staff in restaurants continually asking "is everything alright". I suppose its just getting the balance right. (2) Again not a big point, but checking and ensuring things like mini bar doors and wardrobe doors don't bind, etc but are set-up correctly are proper touches for a hotel like the plaza.

Prós: From the cleaner to the manager, everyone was extremely helpful

Contras: There were no bad points

Prós: Location and parking facility

Contras: Not enough staff in dining room on the Sunday morning which was very busy due to a wedding on the Saturday

Prós: Everything was great including the staff!

Contras: Nothing

Prós: Hotel was clean

Contras: I asked whether there was disabled parking however when i arrived there was no parking and i had to park on another street

Prós: Staff were terrific - from the Reception to the person who brought us fried eggs at breakfast - great team!

Contras: Not a thing - better than I expected.

Prós: The staff were fantastic

Prós: Very nice all-round

Prós: I was there to test for a conference and Everyone is very helpful. Will definitely come back if i was asked there for another conference.

Prós: Friendliness of the staff Cleanliness of the room Location was good Cost of the accommodation

Contras: N/a

Prós: Great location close to Moorfields station. Excellent, efficient staff, clean comfy room, thanks for the upgrade! Good choice of breakfast.

Contras: We could not use any water facilities until 4pm on Saturday 27/11/2010.

Prós: breakfast ansd staff were great

Prós: Room had everything you could wish for, very well planned and thought out.

Contras: Had a water cut off mid morning which was a little inconvenient as I was mid showering when it went off.

Prós: Check in was effortless. Rooms were are of a very good standard and clean.

Contras: The extra bed was very uncomfortable.

Prós: I stayed a week at this hotel,and would definitely stay again when I return to Liverpool.

Prós: The room was nice and modern and the lobby was big with outdoor seats staff were friendly. The location is quiet at night.

Contras: We had requested an room with a view of the Mersey which we didnt get. The dining room carpet was very dirty and the hotel is a little far away from the city centre.

Prós: Everything

Contras:

Prós: very helpfull & very friendly staff.Top quality hotel without stuck up staff! Rooms excellant huge comfy bed, clean,well stocked mini bar,great sized rooms.lovely pool. can't wait to return!!

Contras: Food prices a little too expensive so didn't eat at hotel.

Prós: Frankly I liked everything.

Contras:

Prós: staff very freindly and polite

Contras: There was a function on with loud music until late, it would have been nice to been informed first.

Prós: Fairly central, decent basic standard room

Contras: Plug in bathroom blocked, drain smell from hand basin

Prós: Great location. Nice restaurant and bar. Breakfast buffet was very good.

Contras: My room and some other areas of the hotel could have been cleaned better

Prós: Excellent location, room very clean and comfortable, hotel restaurant not used but bar was later in the evening. Car parking great location and value for money

Contras: table in the room was broken and not what you wouldn't expect in a 4 star hotel.towels were to small for the shower and no grab rail to get into shower. i would expect a heated towel rail in a 4 star hotel as you find them in budget hotels

Prós: Good service and pleasant staff. Room great and enjoyed using the gym. Very close to many good restaurants.

Contras: None really

Prós: Conveniently located for theatre break. Clean, well equiped, compact modern hotel. Staff were friendly and helpful. Excellent shower. Good selection at breakfast although sausages/bacon looked a bit undercooked.

Contras: Although the shower was excellent the wc is separate from the ensuite and doesnt have a washhand basin and is less convenient than a traditional en-suite. Expensive bar prices.

Prós: The Hotel is right at the centre of Liverpool, I felt the hotel description could elaborate more on this. Minutes away from the young and lively night life of Bold street, in the other direction only minutes from Church street with its outside craft/food stalls and a great selection of shops to whet your appetite on the way to Liverpool one. Hotel staff are excellent, very friendly however, they speak extremely fast and it was difficult to understand. They were very patient when I kept saying, I'm sorry I don't understand what you are saying. The bar is modern, fresh and inviting.

Contras: The carpet outside the lift on the 8th floor where our room was loacted was very dirty.

Prós: Comfortable, secure, great location for shopping

Contras: Expensive restaurant...Hotel booking made on the Internet back in July and although we weren't staying until late November the money was debited in July.

Prós: Its excellent location to most places within Liverpool.

Contras: No free Wifi on site.

Prós: Breakfast and service, piped sound into bathroom, tea and coffee in room, large comfortable room, desk and MP3 music player lead

Contras: Not much -- all was pretty good

Prós: The city center location was spot on. The friendly staff. The room was very clean and welcoming. The bar facilities were excellent. In my view an all round perfect hotel.

Prós: An excellent room, the bed was very comfortable, very clean, there were excellent facilities the sauna & gym were great.

Contras: We were offered breadfast for £10 each on check in but did not book as we were unsure what time we were meeting friends the next day on the following morning the offer was withdrawn this was the only fault we found with this hotel.

Prós: Clean, modern, good leisure facilities, friendly staff, top quality breakfast.

Contras: Lots of 'city' noise during the night, no bath (executive room), bit if a battle to get the internet switched on (we had paid for it in our rate), pretty expensive.

Prós: Excellent service but slow check in due to queue and only two staff at the desk - I was in a rush to get to a conference dinner and as delayed because of this.

Contras: As above

Prós: We could not take any meals except breakfast due to the covid 19 problem and all meals were taken in our room. we were transferred to another hotel when this one had to close down due to the virus regulations.

Prós: Breakfast was great. Good selection of hot and cold food. Friendly staff who kept everything topped up so we didn’t have to wait.

Contras: Limited storage space. Small bedside cabinets (on both sides of the bed) would have been useful.

Prós: Staff was out of this world

Contras: Aboustly fabulous

Prós: Ideal location for city centre and Albert dock the staff were nice and friendly

Contras: Unfortunately the boiler was broken having a cold shower no much fun a thought the car parking was a bit dear

Prós: Secure parking. Reasonable sized rooms. Large beds. Good breakfast

Prós: Good location. Excellant value for money.

Contras: Didn't like using the entry key in the lift. It didn't always stop at the correct floor

Prós: Very well kept hotel, and staff were generally nice.

Contras: On check in they wanted to take credit card and take money from it, I usually pay on check out and we wanted to pay cash as we have no credit card. The manager was unwilling to help us at all and wouldnt take deposit or anything and insisted we get credeit card from somewhere or we couldnt stay! I thought was outrageous and prejudice against people who dont have credit cards we had used a prepay to book hotel. In the end we had to get our friends credit details just to secure the room and then pay on check out. I found this very inconvienent and embarrassing to be treated like that!!

Prós: An very good two day, first stay, we will stay again when in Liverpool.

Contras: None

Prós: Comfortable bed and the pub next door! (The Baltic Fleet)

Contras: Room was on topfloor and close to lift shaft - too noisy. Also, inadequate breakfast facilities...side plates in lieu of dinner plates and not sufficient space to accommodate the number of guests - you end up eating breakfast practically in the reception area.

Prós: lovely hotel no faults with rooms or staff , plesent and helpful,,

Contras: lifts where bit crazy , could end up on any floor after pressing for the floor you had asked for,front door couldnt get out with a pushchair tight squeeze, only for having my partner with me wouldnt of got out at al as you need someone to carry on pushing the door around,

Prós: Its new and modern

Contras: We asked for a wake up call - didnt get it. We also asked previous evening to book taxi for 4.45am as we had an early flight. We ended up having to get the night porter to ring a taxi at 5.00am. for us.

Prós: central location close to the shops and the albert docks with very helpful staff.very modern bedrooms and bathrooms .

Contras: very busy breakfast area

Prós: The hotel offered a good allround service and was excelent for our stay.

Contras: I coundnt fault the hotel

Prós: Modern. Friendly staff.

Contras: Bit far away from "civilisation", not the nicest of walks to the hotel.

Prós: Staff very helpful.

Contras: The parking facility was secure but at the moment a bit awkward to drive in and out of because of ongoing building alterations.

Prós: Perfect location, modern & clean

Prós: Location was excellent right next to the airport

Contras: I woke up and I had bed bug bites on both of my arms so I will not be going back here again. They also do not have a wake up call service for a hotel next to an airport I don't think that's very good.

Prós: Nice breakfast, very good check in and lovely staff throughout. Excellent location.

Contras: Bed a bit hard, room okay and clean but bathroom a little dated. Evening meal my partners nachos cold and cheese minimal, my fishcakes and chips also lukewarm would be good idea to serve on hot plates/dishes to reduce this fault as I suspect kitchen a fair way from dining area (delivered on trolley).

Prós: Accomodated perfectly for my late arrival time (out of check in hours) was able to order food and drinks dispite the time. Friendly polite helpful and informative night staff. I would surely stay at this hotel again if I have another early flight time from this airport.

Contras: No faults during my stay

Prós: Atmosphere was really relaxing

Contras: Double charged my credit card in error

Prós: Superb location next to long stay car park and opposite airport terminal.

Contras: Bedrooms are looking a little tired and could do with a refresh.

Prós: Beautiful rooms, friendly and helpful staff good location for the airport. Very quiet in the bedrooms.

Contras: The breakfast was good,but unfortunately we had lunch and evening meal at the hotel which was very poor.

Prós: Staff very friendly and helpfull. Location great for very early flight.

Contras: This is more of a business hotel but I have no complaints, served my purpose of a trip to Anfield with my 7 year old son. However if my wife had been with us, she would have prepared a more luxurious hotel.

Prós: Fantastic location and very friendly staff.

Contras: The breakfast area was a bit crowded at times, as the food/drink was all located in a very tight area. Cutlery, hot water and mugs were in short supply

Prós: Good big rooms, free wi-fi, and very conveniently located. We couldn't find a city centre hotel so used the airport shuttle bus and it worked out very conveniently.

Contras: Bar's a bit naff.

Prós: The staff where friendly and it was close to the airport

Prós: Excellent modern well equipped rooms, superb hot breakfast, good location, great value, friendly staff & good leisure facilities

Contras: 5th Floor entrance should be better sign posted from the lifts and under cover without the need to go back out into the cold.

Prós: Ideal location for travelling.

Contras: Continental breakfast only. Plus the choice of food for an evening meal is poor and not of a good standard

Prós: Price, Room and Staff

Contras: Menu choice, self service breakfast/lack of adequate seating

Prós: We only stayed overnight to catch a plane-but it was good.

Contras: No

Prós: Easy Access to the air port, Staff very welcoming, Quite and peacefull. overall good.

Contras: Drink charges are expensive?

Prós: Bed comfy, 24 hour staff on reception, staff very helpful,location excellent for visiting Albert dock,Mathew street,as we are Beatles fans,a new weatherspoons opened up across road from hotel and shopping centre only 5 minutes walk away,plenty of bars and restaurants around the corner of hotel. hotel was clean and room cleaned every day and fresh towels everyday,I have stayed 3 times at this hotel and will definitely stay here every time I visit in the future, which is at least once or twice a year.

Contras: only one thing we didn't like was the pillows,not very comfy .

Prós: the location was excellent for night life,restaurants, Mathew street for the cavern was 10 minutes walk away,shopping centre was 10 minutes away, Taxis right outside,and a new weatherspoons have opened across road from hotel,I will definitely be staying here every time I come to Liverpool from now on .Good value for money,helpful staff too.

Contras: only thing I didn't like was l could here the trains early in morning.

Prós: Location was excellent . Staff welcoming and helpful. Rooms clean and well kept.

Contras: Nothing

Prós: The location was brilliant for seeing the Mersey & also handy for the shops & train. The hotel and restaurant was very quiet due to the current situation with coronavirus but the staff went out of their way to tend to our needs and were very pleasant.. making it an enjoyable break..

Contras: It would have been nice to have a lounge to relax in and maybe have a coffee .

Prós: Breakfast was self service, good selection and staff friendly. We ate of the evening menu - Pizza was great!

Prós: The location was perfect, close to so many attractions. The staff were lovely, they even let me store my luggage there after checking out so I didn't have to lug it about all day! The room was immaculate, cosy and unbelievably quiet! I was so comfy there.

Contras: Nothing, it was top notch!

Prós: hotel was clean very pleasent and helpful staff hotel in excellent location as we were 6 friends sharing 2 rooms the adjoining doors inbetween rooms was great for us.we could walk to town,clubs ,bars and Albert dock which was great definitely would recommend this hotel .

Contras: Windows were a bit draughty, would like to have been told how to turn heating up or down

Prós: location was excellent, staff very helpful, no problems checking in,everything straight forward ,we had rooms we requested as we've stayed there before,wouldn't stay anywhere else now,so convenient,Good price and near to shopping centre ,Albert dock, Mathew street and taxi rank right outside the hotel if you dont fancy walking,but it's easy to walk any where from this hotel .

Contras: everything was great .

Prós: Very happy with the hotel. Very central, only a short walk from Liverpool One. Would recommend this hotel to anyone going to Liverpool.

Contras:

Prós: Staff were amazing very friendly and attentive

Contras: N/a

Prós: Was always the Malmaison in Liverpool was 5/5 - it is my goto Hotel when I stay in Liverpool.

Contras: Nothing. All very good.

Prós: Lounge,staff

Contras: Cost

Prós: Location and ease of check- in and out

Contras: It was very dark.

Prós: we were in liverpool for a concert at Albert Dock. Hotel is ideally situated, minutes from town, minutes from the dock, minutes from the boat terminal. The hotel is very comfortable, everything you need is in the room.

Prós: The room was fabulous

Contras: I paid 175 for the night when it was only 74 on the day

Prós: Breakfast and design of the reception area

Contras: Making coffee in the room - the most ridiculous coffee sachets ever

Prós: The staff were amazing and could not do enough to make our stay an enjoyable one. The decor was great, the room and the bed were so comfortable, and it was near to the main City's shops and attractions.

Prós: I stay fairly often so enjoy the fact that some staff recognise that sometimes with a nice little touch

Contras: I only marked down as fair for comfort on the basis that the exterior refurbishment works is somewhat distracting

Prós: bedrooms were excellent

Contras: shower and toilet seat reported as broken but not fixed, outside under construction

Prós: Beautiful entrance/lobby and large luxurious bedrooms and bathrooms. Delightful helpful efficient staff

Prós: Sevice by the staff was superb

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Prós: The Staff were very helpfull, and very attentive.

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Prós: The room was very comfortable, and very pleasant to stay in. An excellent experience, restaurant and bar relaxing and staff very helpful.

Contras: I do believe there should be complimentary bottle of water in the rooms, like other hotels in the area.

Prós: The outstanding technology and gadgets built in rooms!

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Prós: The breakfast was excellent

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Prós: Location perfect, price was reasonable, breakfast yum, reception the most friendliest, gave us recommendation on where to go etc really enjoyed our stay at Marriotts

Contras: There was 3 of us in the room, but not enough towels or shower gels were given, we had to call reception twice as we kept realising as we went along on what was missing, but the deliver of goods requested was fast, so issue there.

Prós: The room was normal not like other Marriott hotel,the bath room very poor,the breakfast buffet didn’t like it,the best thing is the location very close to the train station and to the shopping mall.

Prós: The hotel was located in the perfect place as a 5-minute walk from Liverpool lime street station and close to many food outlets, stores, city-center pubs, and restaurants. All the staff we encountered were lovely and helpful and even though we had been misinformed before our stay that there would be a fridge in the room (for my friends' medication) once we spoke to reception they provided one. The room was at a good standard of cleanliness. The breakfast facilities were by far the highlight of the stay with a great selection available in all areas of breakfast food and beverages.

Contras: We booked a family/group room to sleep up to 4 and even though we had advised 4 adults would be attending and the beds were set up as such the room was only provided with facilities for 2 including tea/coffee/water, robes & slippers, towels, etc. The room itself was fine but considering the price and brand of the hotel was, in my opinion, disappointing especially the bedding which was awful and practically non-existence due to how thin and pathetic the duvets and pillows were none of us slept well.

Prós: Have stayed here before,it’s a great hotel and in a good location of the city and on this occasion was perfect for our theatre trip Staff excellent

Prós: Once out of Lime Street train station, I saw the hotel at the opposite side. That was really handy after 3 hours journey from London. Facilities are very clean, we enjoyed the leisure center. The breakfast was just perfect, no more comment needed! And the staff, I miss words to describe how friendly they were from the reception to the breakfast service up to the check out time. Thanks!

Contras: With a mini-bar in the rooms, I think this hotel would deserve 5 stars status. Unfortunatelly there wasn't!

Prós: Clean, comfortable and staff were friendly. Will definitely stay again

Contras: Nothing

Contras: Air cooling system not working and room was 86 degrees. Not able to move us. Bus stop right outside window with doorbell chimes and loud announcements. Nice bed and bathroom.

Prós: Good food. Friendly staff, couldn't do enough for you.

Prós: Only one set of towels for 2 people Tea and coffee not replenished

Contras: As above

Prós: Tried to order different choice of breakfast for each person, ended up with same and some food doubled up

Contras: No Corona Virus but staff excellent in spite of situation.

Prós: All staff who we were in contact with were extremely polite and very friendly. Location of the hotel was fantastic.

Prós: The location was perfect for Lime Street Station and the city centre, and the staff were always friendly and helpful.

Prós: The room was clean, comfortable, well furnished and the bathroom was a good size and well lit.

Contras: I would have liked to have checked in earlier and checked out later but this was not possible apparently due to the high occupancy of the hotel.

Prós: beautiful well presented hotel with charming and welcoming staff

Contras: there was nothing to dislike

Prós: Location of the hotel and the excellent breakfast. Staff were also very helpful

Prós: Restaurant/breakfast staff were exceptionally courteous, cheerful and industrious.

Contras: Reception staff were cold and indifferent. Cancelled morning call for second morning but still happened. Woken at 6-15 Sunday which was avoidable if they had cancelled it as requested. When told about this the girl apologised in an indifferent way. Put us off returning.

Prós: The best point of the hotel was it was very central

Contras: The breakfast was not great and having to stand and make your own toast

Prós: Staff were very helpful and friendly; problem sorted very promptly, even by repairman who had come to the wrong room!

Contras: No shampoo/conditioner

Prós: Good Hotel Close to Railway Station

Contras: None

Prós: Enjoyed

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Prós: The Planes in the back of the Hotel were pretty Unique. Nice Hotel and friendly Staff.

Prós: Very nice employees who answered every question we had

Contras: No

Prós: Stunning Art Deco building with so much history as it was the original liverpool Airport where The Beatles flew in and out of in the 60s! Top notch friendly staff throughout the Hotel. Excellent reception and Bar services. Hotel is absolute gem!

Contras: No. I think it is excellent all round.

Prós: Excellent hotel..friendly staff...excellent breakfast...highly recommend this hotel.

Contras: N/A

Prós: Location for Liverpool centre, waterfront, and airport are excellent. Also easy access to roads to Manchester, Chester and North Wales. Located opposite a cinema and retail park. Extensive free car park. Great welcome by reception staff. Restaurants on site or fast food in retail park opposite. Interesting architecture (old airport terminal building). Room was a good size and had all amenities one would expect. Free bottled water in room.

Contras: Building architecture and age causes problems: Extensive window areas made the room cold, especially the bathroom which had no heating at all. No extractor fan for bathroom. Heating system in main bedroom worked well but was very noisy. There was also considerable noise from a main building fan system on top of the room fan (need ear plugs to get to sleep). Had booked twin room, but got early message from hotel that this may not be possible and we didn't get one - I suspect that they do not have any. The Queen size bed that we had was uncomfortable, mattress clearly worn out. Decor of room and bathroom was very dated (1960s imitating 1930s). Probably only suitable for 1 or 2 night stay as the hotel rooms need complete refurbishment.

Prós: Drinks were pricey

Contras: Lovely building tastefully converted Large bedrooms.

Prós: The furnitures are a little bit old otherwise is good

Contras: We have booked 3 two doule size beds room but the front desk lady only gave me one bed room. She complained we didn't tell her. Well Sorry i Do not know I have to remind her what I have booked.

Prós: Brilliant service and very welcoming

Contras: No

Prós: Hotel was exactly as descibed

Contras: Nothing

Prós: Friendly staff, very confortable stay

Prós: The friendly and positive nature of the staff, particularly at reception.

Contras: Nothing at all.

Prós: The staff were perfect we were made feel really welcome.

Prós: just everything..

Prós: I liked the availabilty of the health club facilities, the decor and it was easy to get in to the city centre using public transport

Contras: Nothing - all good.

Prós: it was comfy and convient for getting in to the town

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Prós: conveience to the airport

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Prós: Beautiful Art Deco refurbishment, attention to detail was outstanding. Excellent breakfast and all staff were very friendly, polite and helpful. Only £11 for a taxi back from the Albert Dock too (considering how much we saved on the room rate compared to central hotels we were delighted!) Will use same hotel again.

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Prós: friendly staff near to airport, free courtesy bus, good food! Would use again

Contras: drinks a bit pricey

Prós: hotel very well presented and staff very helpful

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