Novotel Liverpool Centre

The Hotel is right at the centre of Liverpool, I felt the hotel description could elaborate more on this. Minutes away from the young and lively night life of Bold street, in the other direction only minutes from Church street with its outside craft/food stalls and a great selection of shops to whet your appetite on the way to Liverpool one. Hotel staff are excellent, very friendly however, they speak extremely fast and it was difficult to understand. They were very patient when I kept saying, I'm sorry I don't understand what you are saying. The bar is modern, fresh and inviting. The carpet outside the lift on the 8th floor where our room was loacted was very dirty.

Comfortable, secure, great location for shopping Expensive restaurant...Hotel booking made on the Internet back in July and although we weren't staying until late November the money was debited in July.

Breakfast and service, piped sound into bathroom, tea and coffee in room, large comfortable room, desk and MP3 music player lead Not much -- all was pretty good

An excellent room, the bed was very comfortable, very clean, there were excellent facilities the sauna & gym were great. We were offered breadfast for £10 each on check in but did not book as we were unsure what time we were meeting friends the next day on the following morning the offer was withdrawn this was the only fault we found with this hotel.

Excellent service but slow check in due to queue and only two staff at the desk - I was in a rush to get to a conference dinner and as delayed because of this. As above