Kind helpful staff
The bed was very hard. The room service was a disaster. They gave us bread with fungus!! and a pitch of water to make coffe!!
Gorgeous hotel, updated and clean, showers mediocre, must try salted caramel cake. 30 min taxi to rail. No airport shuttle offered.
The hotel was clean and had all the amenities you might need during your stay. Parking garage has in and out privileges. Hotel is quiet & beds are comfortable. There is a Dunkin' Donuts across the street. Don't stay here if you are hoping to be close to Boston. It's definitely outside the city. It is easy to find though. It's located just off the highway.
Almost everything about it was amazing Their pool facility does not have a hot tub
Check in staff was friendly and helpful. Elevators did not work.
super clean, friendly staff wish they had a jacuzzi
I always adore that special white tea smell of the westin. The building itself was beautiful... All glass...the girl w the red hair in the front was super sweet and as always the hotel room was very clean and well kept. Always love the Westin!
Nothing Booked 5 weeks ahead of time, confirmed my reservation via email the day before and was still double booked and unable to stay at the hotel. Poor business practice to do that to people.
Location from Salem Room smelled moldy
The only good thing about this hotel is the breakfast. They provide a wonderful and delicious breakfast. Besides the breakfast everything else is awful! I wouldn't recommend this place to anyone unless you're a heavy smoker and enjoy the smell of cigarettes. We were a family with two young children who asked for a non smoking room, the room had non smoking sign but reeked of cigarette smoke! It was absolutely Awful! The smell is so strong that my nostrils burned. And our room wasn't the only one. My mother and sister were also staying here and complained about the same smell. You can't sleep comfortably at all and the front desk only assures you that it's a non smoking room. The outlets are all loose so the phone chargers would constantly fall out, the sink was clogged and filled with water while you brushed your teeth and only drained very slowly when you turned off faucet. The iron was burnt and stained my husbands shirt, never replaced. The handle in the shower is also loose so while taking a bath the knob will slowly move and start showering you in cold water. The entire feel of the room was just gross. We wouldn't even allow our toddler to crawl around. You get what you pay for that's for sure, we only lasted two nights here then checked out early to go to another hotel
Location and price Sink water just dribbled- had no pressure
It was cheap and near where we conducted business. The staff was very lazy and the hotel itself is falling apart.
easy access to highways they didn't honor the room I reserved/confirmed with credit card. I wanted a 2 bed standard room but they gave me 1 king sized bed room -not even a sleep couch available
balcony walks in bad shape
The front desk staff were really nice. Location was good and the price was right for what we got The place could use a sprucing up. New carpets and a fresh coat of paint would do wonders. Breakfast was just ok nothing special.
poor maintenance ...
This place is pretty run down, and the baseboards in my bathroom could be used for gardening. See above.
Good breakfast and liked the noon check out. Could hear EVERYTHING happening outside, tv was fuzzy to watch, cheaper places to stay in area, didn't have recycling, finding parking close to room was limited and same price online as just showing so no deal.
The staff was helpful over the phone, trying to help me find my way there when I got lost. They mapquested the directions and read them over the phone to me as I was driving. The shuttle was not working. We were hoping to utilize it to go out for dinner (not knowing our way around), but they said it was broken down. They said they'd try to get another one to help us out, but by the time we needed to leave (we had reservations), they were unable to get one for us.
There was a bed to sleep in and I could take a hot shower. The room was falling apart. Lights didn't work correctly, there was water damage and mold and someone had burned holes in the curtains.
Very clean, modern and the staff was so helpful and sweet. Not a thing.
The building is a leed gold, which means green energy efficient building with great indoor air quality. The hotel staff was very professional and helpful. I would love to stay there again. The pool water was full of salt and chlorine.
The bar area, food was good, drinks we're good. The contemporary look was nice, overall great experience. The pool area was very small and extremely hot.
the staff were both kind and helpful
From the time I walked through the door, I was the most important person standing in front of the agent. They made me feel like I had stayed there before. They made sure at everthing was taken care of. None
I had an extremely pleasant stay, and would absolutely recommend this hotel to anyone who is looking for an affordable option right outside of Boston that has exceptional customer service. I stayed here on a visit from FL to see my family, and wanted to enjoy the serene environment of Lexington as an escape from the city. Everything was flawless with our stay.
It was very different from the standard hotel looks, in that they are very colorful and the organization of the space and room is very unique. Definitely nice to see a hotel that is not the standard fare, especially outside of a major city. The king sized bed was pillow top and felt amazing. They had so many pillows on the bed that we had to move some off to a lounge chair. They gave out (free) bags of ice downstairs in the snack bar area instead of having an ice dispenser on each floor, which was another oddity, but we were ok with that. No complimentary breakfast, but there was an area where they served food if you wanted to order it for 24hrs. They have shampoo and body soap dispensers that are attached to the wall under the shower head. First time we saw that, and not sure if we liked it or not because it can be opened by guests and refilled, but it was better if you use a lot of shampoo and conditioner. They use Bliss products which was nice. Room was very well lit, with two separate overhead reading lights at the bed. Indoor pool was nice since it closed at 11pm. The water was a good temp but theres lots of chlorine in that water though. Overall a clean and neat experience at this hotel. I'd recommend it. Water pressure in the shower could be better. It didn't feel strong enough to wash away all the soap. Hard to get out of the parking lot of the hotel into the main road, as the stop light took about 8 minutes to change to green. Not sure if this may be a city street light issue, but they should probably have a better exit onto a main road. Bathroom could be a bit bigger as the fridge was underneath the bathroom sink.
The rooms were beautiful and the beds were incredible. The breakfast was excellent as well. I felt very pampered.
loved the breakfast. was pleasantly surprised with the accomodations as some reviews said they were too stark. However, I thought they were very comfortable, lots of perks. Thought the beds, while comfortable, seemed to have valley from use. Also, did not like choice of teas.
Nice breakfast, but heavy on the sugar and carbs. Has workout center and small pool. Billed themselves as providing free airport shuttle & there was none. Suggested I call a cab ($100 ride) instead. Did not provide cleaning service because it was a holiday weekend. Staff utterly unapologetic. did not provide evening happy hours on holidays, either. The most eye-rolling I've ever seen in a hotel staff. They were full of themselves.
Great location near the center of Harvard Square. Rialto is an excellent restaurant. Regatta Bar is great if you like jazz. Hotel is in need of renovation. New England shabby-chic means it's just a basic hotel in terms of cleanliness and room amenities. Bathrooms are seriously dated and in need of complete redo. Service levels are mediocre. Business center is a joke (1 computer and an attached printer). Prices are very high: you are paying for the location.
Best Hotel in Cambridge/ location is perfect
The Charles is a perfect place to stay in Cambridge. It is well located, well designed with contemporary clean lines but still warm, and the Rialto is a fabulous restaurant in the hotel. We had a corner room which was quite spacious which we really appreciated as we were staying multiple nights.
The room was very drafty near the windows- lots of cold air coming in
Everything is within walking distance as I enjoyed a glorious autumn afternoon. I browsed endless rows of books at the Coop, watched rowers glide along the Charles River and ran stairs at Harvard Stadium while the football team engaged in a spirited practice. When I returned to the hotel, the room smelled great. They must have a special scent. I enjoyed the organic soap, shampoo and lotion that came with the room. Henrietta's Table is great for breakfast / brunch, and I highly recommend The Harvest for dinner. A very nice stay.
Excellent service and superior restaurant. Very friendly staff who facilitated the check in and out as well as the luggage. I was in and out many times with my 7 year old grandson and he was always greeting with a smile. My daughter belongs to your health club and so they are used to going to your hotel. Overall, a well located, efficient and very quiet hotel.
One great thing about Harvard Square is the high energy and bustle, especially when school is in session. What makes The Charles so perfect is that it is a tranquil respite right on the edge of all the happenings.
Location was excellent. The room was very nice and comfortable. Excellent farm to table restaurant and bar. Although they had a parking garage, the elevator to the lobby was out of order so you had to take the stairs and the stairs lead to outside the front entrance. Very inconvenient if carrying any bags from the car and also because of sub-zero temps that weekend. Also no in and out access for self parking at $40 per night. If you leave you have to pay again.
Location was great with excellent service and nice trait ants around in the plaza
Well decorated rooms. Convenient to Harvard square Officious front desk staff. Being told they couldn't change our departure and charges despite a family emergency because it was our fault we used a third party reservation service. Being told entirely dissimilar rooms were the same. Smelly comforter covered by clean sheets. No coffee maker in room. Ice available only on request from room service.
The Charles Hotel is centrally located in Cambridge, so it's very easy to get around the town. We walked wherever we needed to go and got there quickly and easily. The hotel has several dining options and an actual fitness club, not just a room with some cardio equipment and universal equipment. The wifi works well and the staff were all very helpful. It's pretty expensive to stay here, but we found a good deal on one of the discount hotel sites. I'd return in a heart beat.
Not much The place just felt dirty. Floor was a little sticky. The place looked worn out. I arrived around midnight. No-one was at the desk but there was a sign saying will be right back. Went to the phone to call and it didn't work. The wash cloth (white) was kind of gray. Maybe something was wiped up with it washed and put back in service. Was noticeable next to the other real white wash cloth, Towels were rough except for the two bath towels I used. I will usually wake up early and do some work. I couldn't. I showered, shaved and went to work early.
Good elevator security, location, friendly doormen, the staff apologized for not taking care of my water problem or leaving a note. Didn't fix the loud banging noise when I used the hot water in the bathroom sink, mold in the shower drain, shower clothes line didn't work, no Boston papers available, coffee poor quality, Starbucks croissants were day old and cost $4+, I had a view over industrial Boston, obstructed by the gym. Even the gym faced away from the water.
GREAT location. Nice room with a good layout. Comfortable bed. Extra pillows. There were flying gnats in the dining area and the bar area. Really unpleasant.
Easy about 1 mile walk to back bay. Room smelled musty. First was given a room that wasn't cleaned properly. A shirt was in the corner of the room and a black mascara mark on the pillow. Then was moved to a room with a balcony which was nicer but still smelled musty and had eaten food(baba ganoush) left in the fridge. Housekeeping needs to improve! Will never stay again. Hyatt Regency in East Boston by the airport is way better!
Hotel is clean and comfortable, Free wifi. High parking costs
loved my room and the location!
Good level of service and venue Pool is too far from rooms
The online description advised on-site parking, it sure was, at $38 a day, I could have stayed at the Marriott down the road with free parking $38 a day parking, turned my $150 room into a $200 a night room after taxes, very deceiving
It was comfortable. The staff was awesome. It was run down and the parking was over priced considering there was a lot of empty parking spots and outside the city.
The room was cleaned and well maintained. I found the shower to be really tiny, not enough room but I can ignore that There was no coffee in the room
Special thanks to Maria at the restaurant, and Roe, the omelette chef for outstanding service. Nothing.
The staff are very nice and accomodating. Rooms are comfortable and include wifi. The restaurant is just ok
Parking shoub be free.... One reazon i change to anotyer hotel.... But the night i stay was perfect.. Larry G
I enjoyed the continental breakfast was excellent. The bathroom tub held water in the tub. Other than that, I enjoyed my stay.
It was clean, the restaurant was pretty good as well overall value good Weird size toilet in bathroom, like something you'd find in a kindergarten bathroom and shower rod was hanging by command strips.
Restaurant was great. Like having a mini fridge and microwave in the room. Staff were friendly. Very small bathroom and toilet was really low to the ground.
very friendly staff internet connection could be improved, sometimes very slow
Was the cheapest in the neighborhood, though still not cheap, imho. Street signs could be a lot clearer at the nearby corners. There should be signs at the parking lot exit to give you a clue.
size of the room The bar/resturant in the hotel didn't look open at any point when I past it and breakfast was of a low standard
location and price
The rooms were clean, the staff were friendly, the hotel was quiet, the breakfast was very good, and the hotel was located close to downtown Boston without the downtown Boston price tag. One of the hotel elevators didn't work.
Value for money.
The staff were incredibly helpful and friendly. The room was super clean with a very comfortable bed. The price was great. I would definitely stay here again. I wish they had a restaurant. There are few within walking distance. I ate at the cafe Marriott Courtyard next door. A sitdown restaurant to enjoy a meal and glass of wine would be ideal.
Breakfast Stained carpet
Bed was comfortable Very small bathroom, Vent broken. Tv remote didn't work well.
I liked the price, especially for New Years Eve. I liked the guy at the front desk with the dress he was very polite and helpful. I like how everything was fairly new. I appreciated the free breakfast which was not too shabby at all. No pool
Room, rates, complimentary breakfast, staff assistance. Slow elevator
Extremely helpful and friendly staff. 24 hour parking access.
Liked the staff, very accommodating and professional. The layout of the rooms really feels comfortable, less like a hotel. The location works for me because it's close to my daughter. Love the cookies. Furniture in living room portion of room could use a good cleaning or update. It's a bit noisy, so if you like it very quiet, probably wouldn't work for you. Restaraunt menu selection is minimal also for the room service.
Print check in service. Love the room, comfortable.
35 dollars for parking for one night. Hotel workers protesting at 7am woke us up. Staff unlocked our door and came in while we were still in bed.
The suite was a genuine suite, with a bedroom and a full sitting room. It was very quiet and therefore restful. The location could be a problem for someone unfamiliar with the area. It's pretty isolated--with the Mass Turnpike on one side and Storrow Drive on the other, and it's on the "wrong" side of the Charles River from Cambridge. You might say it's in the middle of nowhere, and you can't walk to anything close. In fact, it's only a 10 minute walk from Central Square and a 10-15 minute walk from Harvard Square. Knowing the area, I had no problem with it, and with excellent weather, the walks were quite pleasant. But someone unfamiliar with the area might want another hotel. Taxis were readily available, by the way.
Size of the suite; view of the Charles River; gym facility; proximity to Cambridge and to downtown Boston by car (but not by transit). It is not at all close to a T station.
The hotel was very nice, staffordable were friendly and hedlpful, roooroom was great. The iron in the room was pretty low quality and couMD donwith an upgrade. Also, it was much further from downtown Boston and publicensed transport than I thought It would be.
The rooms were spacious, view was great, beds were very comfortable. Unbelievably expensive rate for the property. They charged me more than the maximum stated on the door in the room!! And then I had a $35 parking fee on top! (You're captive due to the location, which can be tricky to access off Soldiers Field Rd if you're driving.) could not get the TV to work, or the in room phone! For the price everything should be perfect!
Nothing Over price for the room, no continental breakfast, area location was too busy ... Too expense hotel doesn't offer continatal breakfast for that price
Location, comfort and price Was not told view from rooftop was only at night. Thought parking fee was high
The hotel was always a good temperature Lack of information in room about facilities and choices
The hotel was outstanding. The staff were the most helpful and professional that we experienced on this trip. It was perfectly located between Cambridge and Boston.
I found that this hotel was quite comfortable. The valet was very helpful and polite. Everything is in walking distance so we parked the car for the night. The roof top garden was a very pleasant spot to go and enjoy the nightair. The mini bar was expensive and didnt like how they had all the candy at childrens reach, good thing my baby is only 1yrs old or I would be broke. And dont understand how they new exactly what we took out of the mini bar fridge.
beds were very comfyrestaurant was good great waiters
It's close to MIT and Harvard. It's clean. The staff are friendly and helpful. The beds are comfortable.
The beds were excellent! The room a/c unit was very noisy.
The staff was courteous, helpful and knowledgable. I enjoyed the stay
complimentary internet access No wifi
Estava em reformas, mas tudo funcionando perfeitamente.
The room and accomodations were very good. I was very impressed with the restaurant (menu, quality & service). The location was OK for a visit to Boston. Price somewhat high. The location wasn't the optimum for our visit to Boston, would have liked to have been closer to the subway and train station. Not a whole lot of services and entertainment around the hotel.
great queen-sized beds! cost for parking
Close to the Charles River for running and walking, relatively close to the T and bus, close to some fine dining and coffee and a convenient market right next door.
The hotel was close to downtown Boston as well as downtown Cambridge and Harvard. Great location.
Bed was very comfortable, staff was terrific. Bathroom needed some cleaning and the one of the towels had a big yellow stain on it .
Hotel was clean, in convenient location, and included Wifi and free parking.
Staff was good and helpful The king bed was in bad condition. The middle of the matress had an over use. It felt like a whole in the middle. As if someone very very heavy used it for a long time. I had a backache after just one night. All yhey need is to replace the mattress and it would be a great room to rent.
The room was comfortable, clean. The bed was comfortable and the bedspread was white and very clean. That gave me alot of comfort knowing that the prads are washed often. There was a restaurant which was very good , but the menu was rather limited.
It was very easy to access and extremely clean and friendly. No hastle whatsoever I didn't see any
None When I booked this online the charge was $189. I was charged 259 plus taxes. $314.74 Total. wow! What a rip off
The staff was very helpfull with directions and knowledge of surroundings Tv had lost signal a few times...
Clean, easy to make reservation, friendly staff
We never ended up going.there was a snow storm and i was stuck 2hrs away with no refund
Spaceious room and bathroom, clean linen and rags. Heating system
The size of the rooms and full kitchen was very nice The breakfast buffet was fairly disappointing
Great breakfast and staff at breakfast. Bathtub and bathroom getting dated. Needs more elegant updated reno
room...(suite) well appointed and clean . bed comfortable. Buffet breakfast, with omlette station very nice bonus. Overall very pleased.
it was very well staffed, had folks glad to help me get a taxi, and the room was spacious and very nice. breakfast: excellent the bathmat was not clean, was too small! but the lovely desk staff moved to check on it asap an were glad to learn of a problem.
the rooms were really nice and the staff was great. We got a free upgrade and had 2 rooms that they did their best at getting close to each other. Made the stay very enjoyable.
The staff is fantastic! Need to update the rooms and fix minor repairs such as carpet,kitchen,walls,etc.
Location, quality of bed, and kitchen. Front desk staff was excellent. Fire alarm went off early in the morning during our stay. Dresser top drawer was busted.
This guest did not leave comments about this hotel.
Free hot breakfast and full kitchen in the room. Room showing some ages
Location was not that far from Alewife train station. Which made it easy to get in and out of Boston w/o paying an arm and a leg for parking. Breakfast was outstanding. Staff sneezing and not covering up.
Great staff as always The room was horrid. And with the hotel full I couldn't move. I even took pictures to ensure that I was believed about how disgusting this room was.
Having to pay $35 to park my car. Given location of hotel, how do they expect people to get there other than by car. It is not like the hotel was in downtown Boston. Should be free to Marriott members. Breakfast was o/k.
The staff was very helpful and nice. I made a reservation for the wrong night with kayak and they guided me step by step to correct the error without penalty ( even if I already passed to deadline to cancel). While I was on the phone in the lobby the night manager brought a bottle of water free of charge.
Friendly staff A bit far from Boston downtown
Very clean and comfortable. I was a single girl and I needed help with my bags which were very heavy. I called up the concierge and the front desk 4 times but no one came to pick up my bags and I had to lift 3 bags on my own..
That it was being renovated, leading to a messy lobby, busy elevators and noisy early in the morning
The hotel was incredibly clean. The fitness center had all we needed. The staff was welcoming, friendly, nice, helpful and very funny. This was a five plus star place for a cheap affordable price. We LOVED this place and we would stay at this hotel again. There was nothing not to like. I truly love how clean it was. It could have done without the "NY parking charge" but as New Yorkers we get it.
Staff were pretty friendly. Took 30 mins to find my booking. Rooms and facilities are old and run down. No room service. No beer on tap in the bar (i mean it is Boston) . Breakfast was expensive and poor quality and selection.
Great value for a roomy and spacious quiet location. I loved the shuttle it can pick you up near the stations but I wish I knew coming in instead of walking there. No real amenities but there are renovations underway. Snacks were only provided on the first night not second.
Staff was great, excellent location, great breakfast (not included, at least at my rate). Comfortable room, nice bed, etc. Heating didn't work, on a rather cold night. It was a bit like staying in a tent during winter camping that way. Staff indicated to me that the heating units (they were old school, but I wouldn't have minded if it worked :) are all in process of replacement.
Sawing and screwing noises woke me up at 7:30 am.
The management was fantastic.
nice view of boston-- too far to walk comfortably to cambridge
1) The business centre. It was very useful for me. 2) Breakfast was decent, but I think the team could be more friendly to a foriegner, by asking if they need anything....it would go a long way 3) I was surprised, that there were no bell boys. This really amazed me, when the front desk girl walked up with me...it was a lovely gesture...and I respect that a lot. 1) Wished there was more to do and see on the property 2) I was expecting a Suite, I did not get an answer when I had booked it and I did not know what it costs, as I wanted to stay in a Suite. 3) I would like more channels on the TV. 4) My booking done through www.booking.com had been in principle ignored. ie, I was first offered 2 separate beds and smoking option, I had to finally settle for smoking option as I wanted a king bed as per what I had booked!!
Friendly staff premises very clean.Especially liked the welcome cookie..Breakfast room staff gave the start of your day a good buzz. Overall very pleasant!! The walk to get to the room, but then it is a big hotel.
Really good service. I will stay again.
The stay was great the service was outstanding i will definetly go back
Comfortable and clean Needs a snack bar in addition to main restaurant . Something for quick bagel, muffin, donut in morning
They charged unwanted things for me . And no compline try break breakfast
Clean, well decorated, attractive, and comfortable room. Old tv without hd. Most hotels these days have flat screen hd. But this is not critical. Appreciated the wifi in the room at no charge None really
Easy check-in and check-out. This is in good proximity to most of the downtown Boston sites. The hotel offers a shuttle to the train station as well. It was what I expected for the location, it wasn't the most up to date or clean hotel.
The hotel smelled heavily of cigarette smoke despite being a nonsmoking hotel. The mattresses were old and broken down. There was trash littering the hallway that was never picked up during our stay. The hotel shuttle took nearly an hour to pick us up at the airport and when we left, we had to wait for quite awhile to take the shuttle back because they would only make trips at the top of the hour. The shuttle wasn't in use or anything, we just had to wait for their arbitrary timing, which we weren't informed of in advance. Really, the strong cigarette stench was the worst part -- our pajamas smelled of it the next day and had to be laundered.
Staff was friendly, lots of choices for breakfast, comfy beds, and clean rooms! Location wasn't to bad, but I did end up taking a taxi to Boston. Better if you know your way around the public transport or can drive, not too bad if you don't mind cab fare!
Good location that we choose to get to airport easily. Our room was clean and spacious. Excellent value. The vanity area in our room was small and difficult for 2 to use. that may have been particular to our room.
good location at a reasonable price; 20 minutes by car from alewife T station, cambridge, for convenient traveling into Boston outdated room accommodations
Comfortable and clean, but recommended only for short stays, since there's nothing in the area. This motel is very basic. There's no breakfast and there are very few places around for breakfast, lunch or dinner. The city has no social life at all, so you have to take the car to go to Cambridge or Boston, which are far than expected (40-50 min). Personnel not very helpful.
Nice area. Right next to a great ice cream shop. The room had a weird smell. The closet had a piece of ceiling missing exposing it to the attic. Could not use wi-fi or cell phone in the room.
hotel was basic clean no noise nice clientele ice cream parlor right next door convenience 2 mins away bedspreads
Nothing Rooms were disgusting, they don't move furniture when vacuuming the floor.
Convenient location. Toilet backed up. Managment provided plunger.
the room was clean but the smell was ugly poor detergernts. enoungh for one night only.
The price was so low that I was expecting to be cheated, but the reviews were excellent, so I tried it. We were 2 and we both found this motel wonderful, it's really quiet, in a nice location, well-kept, the rooms are very clean and the staff is extremely nice. It was a great value for the money we spent, and we would surely stay here again. It's a little bit far from Boston, but with a car it is 10 minutes drive and there is a 7$ parking for the whole day!
Convenient budget motel near Boston, quick drive to Cambridge via Route 2. Includes pastry and coffee or tea. We got on our way quickly and easily.
Friendly treatment by the recepcionist. Excellent price for short stays.
I liked the facilities in my room I did not like the bathroom shower and the door which could not be locked
The front desk staff was very helpful and friendly. The location, so close to Harvard Square and Harvard Yard, was ideal for my reunion weekend. The price was high for the lack of amenities and out-dated decor, but the location was worth it. Would recommend for location and cleanliness only.
The beds were awesome!
staff was nice, room was clean and visually appealing, great location ran out of coffee creamer on a Saturday morning? charged me for parking fee after my friend already paid, took 3 calls to get it straightened out
Location and staff The hotel computer was slow
Small, clean, European-like room with TV, mini fridge, and hair dryer. Excellent location close to restaurants, shops, Harvard, and the T. Friendly staff. No continental breakfast.
staff, location aircon didn't work last 2 days
proximity to Harvard, Harvard Square Awkward entry way; no restaurant
convenience to shopping, universities, and public transportation. Friendly staff.
location and view
close to the conference center a bit expensive for what it is ....a super "motel six" at 260$ a night....with $35 of parking fee on top of it!
Close proximity to restaurants, subway Rooms were small, cramped and did not have the room reserved we were told, were told there is a disconnect between booking.com and the hotel reservation dept and the room was not available.