Boston Park Plaza

We stayed the weekend and it was really loud. Different groups of people were really loud in the hallways literally ALL night. It was like you were part of a spring break scene all over again.

Location in Back Bay only redeeming feature. $110 million redo yet very small, noisy rooms. Family was in town for a wedding. A huge Convention was also at the hotel. Noise, noise , noise! Convention goers on our floor had noisy drunken party. Front desk could not deal with them. Offered us new room locations for following night. Our "new" room had no hot water until maintenance was called. Extremely small queen room. Hallways so wide and high, every voice heard in the room. Plumbing noisy and easy to hear voices in next room. Would never stay here again. Too many other quality hotels in the area. Missed the mark with the redo.

The address given to me by the hotel was correct. Tons of hidden fees that are mandatory. Booked a king and was given a queen, with ZERO refund given. Would give this hotel a 0/5 if I could. Slapping travelers with hidden, mandatory fees should be illegal.

Trash in the room on the floor on arrival...

Close to restaurants and shops Rooms are very small. Staff was not very friendly. Horrible check in process.

Great location Every hotel has a bad room. I got it this time- ripped carpet, stains on the wall, broken furniture, barely warm water, no internet and a $17.00 resort fee. Luxury maybe 15 years ago now very sad.

the rooms are very old and pips were making so much noise i could not get an hour of sleep

The bed was comfortable. The water came out brown. There was no bottled water in the room. The room was old and tired.

The lobby The rooms are HORRIBLE! The exterior and l lobby are wonderful. The room--especially for the cost--is disgusting.

Dirty, old and can hear through the wall Never again

Location. $50 charge for Valet I didn't use. Since, I have been told by a friend that the same thing happened to them. Still waiting on the refund to be processed 3 days later.

Nice staff. The receptionist kindly upgraded our room due to a delay in the reservation process. I was expecting a nicer interior. The lobby is newly updated & very modern however the rooms are NOT, they're pretty basic. not what I expected for the price.

The room was very old and very small. The bed was uncomfortable. The best part about this hotel is the location only.

Located in the heart of everything...walked in and thought wow, this is beautiful!! Got to room and there was ashes in sink and hair all over bathroom....said there were no other rooms available so they sent housekeeping up to clean....staff was rude and for ONE coffee in the morning was $4 after tip....close to all the theatres and shopping areas though.... the rooms were small, old, smelly and completely outdated......staff was rude and no.....no I would not come back....

The only thing I liked was that it was close to the theater. I didn't like the fact that the hotel room was the size of my closet and the bathroom was no bigger than an outhouse. The shower must have been made for a person 4 feet tall. My wife is 5 feet tall and skinny and had a hard time moving around in there. The ice machine on our floor was busted so I kept having to go down stairs to refill. Overall the stay was ok since we were so close to the theater.

The hotel had no lobby! The place was like a war zone.

they gave me a complimentary upgrade, most likely because they are currently under construction. I did not know that the hotel is undergoing renovation at the moment. All but one entrance were closed, and the lobby is a construction site. The rooms would need renovation, too (stains in the carpet etc).

The location was ideal. The hotel was a block from the subway station and quite close to the Boston Commons. There were also restaurants nearby. I was surprised that the room did not include a refrigerator. I thought this was standard with hotels of this caliber.