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8,2
Prós: Excellent location
Contras: Restaurant was late opening for breakfast and we had a medical appointment so we were on a tight schedule. Food and service was excellent, however.
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4,5
Prós: location
Contras: only one person behind the counter on june25th saturday at 3 o'clock. had to wait in line for twenty minutes even though i had booked on line!!. some people in front of me were trying to get a cheap room for the following monday!!!??? I wasn't told by the person at the counter that it didn't come with a continental breakfast the next morning and at over two hundred dollars , I felt that it should have ,so I had to find my way to whole foods for breakfast. Also, the ice machine on my floor was out of order, and I had to go to the 10th floor for ice The worst thing was that the two key cards for the room wouldn't work properly after several minutes o fighting with it!!!??? I have blood pressure problems and am a disabled vietnam veteran. I was hoping that it would have been a lot less stressful...... the faucet in the shower didn"t work properly....
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9,1
A good experience overall
Prós: Friendly staff. A great location. Room was clean.
Contras: No refrige in room.
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6,0
Clean room poor customer service
Prós: The room was clean the location was great to transportation and food.
Contras: Staff was not friendly or helpful. The valet parking did a poor job of driving my car burnt the clutch very badly. They also didn't have my reservation and acted like it was more my problem then tried to be helpful even though I had the conformation and all the correct information.
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7,7
Prós: Close to an event I was attending. Valet staff was very helpful.
Contras: Not close to much. Room was ok, nothing outstanding. You pay a lot for location.
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7,1
Contras: Dirty windows took away from the view. Bed a little too firm; I woke with stiffness.
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10,0
Prós: The Jamican Man at the door, he was great,MON lol
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4,2
Ok.
Prós: Great location, room was comfortable enough.
Contras: Pretty stingy for $500 a night. No fridge, $20 extra for a cot. Be careful when you initial the forms at check in or you might not notice things like $400 for smoking in the room, $50-100 for not checking out by noon. It wasn't an issue but I didn't like how they tried to sneak it by me. In summary, for the money you can do better.
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3,6
Prós: Location
Contras: Wifi didn't work at all and they knew it, said they knew it was "terrible," and "working on it" but didn't do anything to fix it for 4 days. Pathetic in this day and age. And at check in, with no one else on line, it took 15 minutes because "our computers are slow," but "we're working on it." Would not recommend this place to anyone, and in light of the prices it charges, it amounts to theft.
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8,3
Prós: Very solid room, clean and comfortable. I enjoyed the views, location in the city and easy accesibility to other important locales.
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6,0
Prós: It was in walking distance to many attractions.
Contras: It needs a renovation. It is starting to look a little shabby.
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5,7
Prós: We liked the location in Boston, mainly for the convenience of walking to and from all of the historic district.
Contras: It seems very expensive on its own, but we were pleased to get a great rate through Booking.com.
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8,2
Prós: Excellent location
Contras: Restaurant was late opening for breakfast and we had a medical appointment so we were on a tight schedule. Food and service was excellent, however.
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7,7
Prós: Close to an event I was attending. Valet staff was very helpful.
Contras: Not close to much. Room was ok, nothing outstanding. You pay a lot for location.
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7,1
Contras: Dirty windows took away from the view. Bed a little too firm; I woke with stiffness.
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8,3
Prós: Very solid room, clean and comfortable. I enjoyed the views, location in the city and easy accesibility to other important locales.
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4,5
Prós: location
Contras: only one person behind the counter on june25th saturday at 3 o'clock. had to wait in line for twenty minutes even though i had booked on line!!. some people in front of me were trying to get a cheap room for the following monday!!!??? I wasn't told by the person at the counter that it didn't come with a continental breakfast the next morning and at over two hundred dollars , I felt that it should have ,so I had to find my way to whole foods for breakfast. Also, the ice machine on my floor was out of order, and I had to go to the 10th floor for ice The worst thing was that the two key cards for the room wouldn't work properly after several minutes o fighting with it!!!??? I have blood pressure problems and am a disabled vietnam veteran. I was hoping that it would have been a lot less stressful...... the faucet in the shower didn"t work properly....
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6,0
Clean room poor customer service
Prós: The room was clean the location was great to transportation and food.
Contras: Staff was not friendly or helpful. The valet parking did a poor job of driving my car burnt the clutch very badly. They also didn't have my reservation and acted like it was more my problem then tried to be helpful even though I had the conformation and all the correct information.
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4,2
Ok.
Prós: Great location, room was comfortable enough.
Contras: Pretty stingy for $500 a night. No fridge, $20 extra for a cot. Be careful when you initial the forms at check in or you might not notice things like $400 for smoking in the room, $50-100 for not checking out by noon. It wasn't an issue but I didn't like how they tried to sneak it by me. In summary, for the money you can do better.
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3,6
Prós: Location
Contras: Wifi didn't work at all and they knew it, said they knew it was "terrible," and "working on it" but didn't do anything to fix it for 4 days. Pathetic in this day and age. And at check in, with no one else on line, it took 15 minutes because "our computers are slow," but "we're working on it." Would not recommend this place to anyone, and in light of the prices it charges, it amounts to theft.
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6,0
Prós: It was in walking distance to many attractions.
Contras: It needs a renovation. It is starting to look a little shabby.
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5,7
Prós: We liked the location in Boston, mainly for the convenience of walking to and from all of the historic district.
Contras: It seems very expensive on its own, but we were pleased to get a great rate through Booking.com.
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