The Westin Boston Waterfront

Staff was fantastic and helpful in every way. Location was great for proximity to airport, and not too far from downtown, if you don't mind a short walk or bus ride.

I was there 3 nights. Very noisy guests the second night - a Friday night - yelling and running up and down my hall from midnight to 2 AM. Maybe a wedding party? Didn't happen the other nights, but was not something I expected at this high-end of a hotel.

Beautiful lobby and rooms very comfortable. The Westin beds are always wonderful And the shower was amazing. Room location terrible. No view.

Loved the room, the bed was amazing, and the sheets were too. The view from our room looked directly at 10 HVAC units, so there wasn't much of a view. A cover over them would've made looking beyond them easier. Each room should include parking for one car, having to pay to park on top of what you're paying for the room is absurd.

Everyone was nice and helpful and efficient! The walls are a little thin so you could hear people getting in the shower and doors closing.

Everyone is so professional and eager to help. When i mentioned to Michael the bellman that it was my friends birthday that brought us in to Boston, we came back to the room to a complimentary bottle of wine and perfect desserts. That to me is outstanding attention to detail when creating an experience for your guests. the parking garage seriously needs someone to guide you through it. what a maze!