Contras: Bad service at all
Prós: Crew was very nice and helpful
Contras: More legroom
Contras: Was unpleasantly surprised about restrictive luggage policies and fees. The website needed to be clearer about luggage. One backpack/bag was only carry on allowed. Everything else required baggage fee and checking. Baggage fees are more expensive when paying at airport, too.
Prós: The crew was really good
Contras: The luggage new police was not defined and clear whrn we bought the ticket in avayama. We are really dissapointed with the service and extra costs.
Contras: More water options
Prós: That some sort of refreshment was served a
Contras: I flew business class and food choice isn’t as great as other airlines (i.eTurkish), but still good
Contras: The special food I’ve order for diabetes was absolutely horrible. The temperature in the cabin was so cold during the whole flight
Prós: The crew was really unhelpful, work with long faces as if they been doing favors to do their job. First time that that happens.
Contras: Service, service. Better service by the stewards
Contras: It was too hot inside the airplane. I feel uncomfortable and I couldn't sleep during the trip. It happened before in Latam.
Contras: Both economy dinner options were terrible, and so was the breakfast selection.
Contras: Boarding was very disorganized.
Prós: Very attentive boarding process. Good entertainment options.
Contras: Worst check-in experience. We couldn't check-in in advance, had to do it at the airport using cumbersome self-serve machines. ALL seat options were paid; low-cost treatment with full-service price tag. Space between seats was terrible. Food was bland and incredibly cheap, one of the worst I've had.
Contras: Entertainment didn't work, headrest didn't work,
Contras: Process going thru security was terrible. Lines very long and travelers were not told that security is check by plane departing. We were waiting over an hour in line to be send back because our plane was deleyed . Terminal was very crowded and not air conditioned.
Contras: Muito ruim andamos mais de circular do que de avião ! Aeronaves velhas Comida muito ruim
Prós: Professional, friendly crew.
Contras: Food was horrible.
Prós: Great seat in biz class, great food and personal service.
Contras: Cabin was too warm for my comfort, and this 767 had no individual air controls. In flight entertainment choices limited and out of date titles.
Prós: Wider room between seats; newer plane.
Contras: Bottled water, additional offerings of beverages after meals.
Prós: The flight attendants were lovely
Contras: The plane was very old.
latam great airline
Prós: fod service
Prós: Food and movies
Contras: Couldn't recline my seat more than a few inches
Prós: Efficient and professional crew. Both ground and cabin.
Contras: Flight was a bit late (by about 40 minutes). Other than that, everything was good.
Prós: Nice meals
Contras: Unfriendly crew
Contras: Flighimg Latam is an overall great experience.
Prós: Llego en hora.
Contras: Abordamos tarde, el vuelo salió tarde, los asientos muy incómodos, 0 entretenimiento. Había gente que no había hecho check in pero logró subir al avión y no sabían dónde sentarnos.. un desastre
Sucks! Just pick another airline
Prós: What did you like? Nothing
Contras: Changed my schedule, made a 1 hr stop over into 10 hr. Changed the seat I had chose when buying the ticket, went from window to corridor. No food on board, instead offered to sell it (but the price for the ticket was not "low cost") Took over one hour after getting off the plane to get my luggage.