Riu Cancun

Location and variety

Would be nice if there were more English speaking staff, hard to communicate not knowing Spanish.

location

Food selection in the buffet does not change daily. The hotel could consider changing their towels to a softer brand.

The location . The pools and the staff was friendly.

The pools close too early at 7 pm. The room smelled like sewer. The water stunk. The water in the room stunk. Our clothes and suitcases smelled like it when we got back. The food wasnt as good as it used to be. We were there 15 years ago. Not the same

Great service, staff is on too if their game and trained well. Amenities were great and a lot of different food and drink options available. Cleanliness was top notch.

Pool hours are only until 7pm, which was a huge bummer. Pool is a main attraction and they should extend the hours till 10pm. Daily Stage performance at LA Fiesta should be made more creative. People were not really enjoying it, and neither did I.