Hotéis em Cidade do Cabo perto de Green Point Market

Contras: It was pure disaster. Two days before our arrival we received an email that the hotel was looking forward to welcoming us. But when we arrived, the hotel was basically closed because there were the first Corona cases in South Africa. They should have told us beforehand. There was no pool, no spa, no restaurant, no bar, just the room and room service (the food wasn't fresh by the way, bread from the day before). We had booked four nights but after two days the hotel told us that we'd have to leave the next day because they would close the hotel. No one of the reception staff and the management ever thought of a refund for the nights we couldn't stay but had already paid for. We had to ask. Eventually they told us that they would refund one night. Overall, the management was invisible and they were utterly incapable of managing the Corona situation. No apology and we still haven't received the refund of about 420 Swiss Francs (after a month). Never, never ever again.

Prós: The location was absolutely perfect and we were able to walk around the local areas and down to the beautiful waterfront. Many fab restaurants nearby. The breakfast in the hotel was fabulous and the staff were so friendly and helpful. Great pool with beautiful surroundings and plenty of room to enjoy the African Sun. Fantastic views of Table mountain .

Prós: We had the luck, to be in the new refurnished room. Was well done and soon they will renovate all rooms like this, it seems like. It‘s an internal test how the people like it.

Prós: A well run established.

Contras: Bedrooms a little dark.

Prós: Modern

Contras: When it’s windy out side , air is leaking through the windows an making noise.

Prós: Location, convenient underground parking (self parking and valet available), easy and quick walking to the V&A Waterfront, view from balcony onto Table Mountain

Prós: Everything !

Contras: Nothing, it’s flawless

Prós: The fact that we were upgraded to a suite. The friendliness, the personal attention and absolute luxury - we felt very special. A special place for our anniversary (our 2nd time and many to come). Meal at Reuben's fantastic.

Contras: The attitude of "manager" (in charge of seating) at breakfast.

Prós: What is there not to like?

Contras: ha ha

Prós: Happy,self assuared staff in all departments. Golf carts to move around hotel. Location of hotel. All good.

Contras: Could do with better design barth.

Contras: the fact that sex workers are alowed on the premises.

Prós: Room was cosy, comfortable and private.

Prós: The breakfast was delicious and filling we really enjoyed our stay

Prós: I liked everything about that place I am definitely going back,best service ever ❤️

Prós: The staff were so friendly and helpful. Breakfast was superb and our room was better than expected. Great value for money. Hubby and I just wanted to get away for a bit and relax, and that's exactly what we got.

Contras: The parking is extremely limited. More food items should be added to the menu - we ended up ordering from Uber Eats most of the time.

Prós: Lovely big room, comfy bed and good breakfast

Contras: We were mugged at knifepoint just round the corner from the hotel. Guests should be made aware that the hotel is not in a safe area

Prós: The hotel is very modern with beautiful interior and awesome rooms even with asplunge pool on your own balcony )two cute labrodors stay and meet you at the reception area.George from reception gives the hotel the 5*service definitely,helped to organise us transfer smoothly ,was very assisting and helped with our luggage.George also showed in details around the room and all whats included.Definetly the quality of service and interior deserves the high rating given to the hotel.

Contras: unfortunately the breakfasts were not included due to Covid-19 pandemic, though it was mentioned at the time of reservation on booking.com.Nevertheless,George informed us about this in advance so we brought some food with us and used Uber food

Prós: The owners and staff were very friendly, professional and helpful. They went out of their way to provide proper service and amenities.

Contras: Due to the location on a busy road, the ventilation was not ideal. the decor was notto our liking but we know it is to be changed.

Prós: At the center of everything.Very good staff , great design!!! A+++++

Prós: I loved the set up of the hotel, it was clean and comfitable. The fittings and fixtures where very upmarket and the staff where very friendly. I will visit the hotel again.

Prós: The room was quiet and comfortable.

Contras: Guests are not given a key to the front door, and after pressing the doorbell it sometimes took a while for someone to come and open it.

Contras: For a fancy hotel, breakfast was shockingly scarce

Prós: very nice and helpfull staff, beutifull design, luxurious room, good location.

Contras: breakfast was nothing special, omlet, toast and cheese. I would axpect a more thrilling experience from a luxury hotel

Prós: The staff were extremely friendly excellent location. Enjoyed very much used the spa treatement which were good value for money

Prós: the size of the hotel, the standard of the rooms and the facility in the room and hotel

Contras: 1- The noise of the road. Although the windows were double glaze but there were gabs between the window doors and not properly sealed when locked 2- Break fast was good, but to make life easily and to speed up the service some of the food should have been on a buffet like bread toasting, tea, milk…..

Prós: The staff were wonderful and the rooms were beautiful. I especially liked breakfast, which was free, but absolutely delicious - freshly prepared - not a buffet.

Contras: It's a bit close to the road, so there's a some traffic noise if you leave your window open.

Prós: Design of rooms, overall decor, friendly and helpful staff, location close to Waterfront, secure parking, in-room facilities, bathrooms

Contras: Noise from road and some machinery came through poorly fitting double glazing Pool could have been heated View has been blocked by development over the road

Prós: The location is just perfect. No doubt. The facilities are great, the breakfast is awesome and the people are amazing.

Contras: My room was very dated and when I was expecting a view, it mostly had a roof beneath it with workers doing repairs or something from early, so not only making a noise, but they could see into my room. For a 5 star hotel, I was disappointed when my car came back from the valet unwashed. One would almost expect them to do this without asking, I did.

Prós: Everything.

Prós: Wonderful service and especially the breakfast was wonderful

Contras: Discussion to prove that late check out was granted already... finally accepted but unnecessary to prove it

Prós: The location

Contras: That I had to pay for in room breakfadt although my reservation was including the breakfast.

Prós: The hotel is beautiful and the breakfast was wonderful. From the hotel you can walk into the Mall. Definitely will go there again

Prós: The location was wonderful and the hotel was spectacular. The room had a lovely view over the water. One of the most luxurious hotels we have stayed in.

Prós: The buffet breakfast is truly sensational, best I have ever experienced. Hotel is is excellent and staff are well trained and attentive.would stay again although prices have risen over the years and unless you get a deal, quite expensive

Prós: I liked everything absolutely amazing 2015

Contras: all was great

Prós: Concierge staff were fantastic helping us with flight changes at a stressful time. All facilities were clean, staff were amazing.

Prós: The location is a right between downtown and the V&A Waterfront. Everything is walkable plus you have great cab service as well as the hop-on hop-off bus right out in front of the hotel. Since this hotel is adjacent to the convention center, getting to anything you want for business or please is easy to do. The breakfast spread in the mornings was excellent and the rooms were nicely appointed wth hotel being very clean.

Contras: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Prós: Comfortable, clean and modern; we stayed in a suite which comes with a great breakfast and cocktail hour

Prós: Always good, staff always excellent, will stay over and over again

Prós: The hotel is clean and it has business design near the conventional center, the stuff were great, they clean the rooms twice a day, free shuttle to Waterfall mall is a nice idea

Contras: limited breakfast and small swimming pools

Prós: Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

Contras: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

Prós: high quality facility providing full service. Staff is competent, professional and helpful. Room are comfortable and clean. Food is very good. Internet works well

Contras: Sometimes prices on high side for Cape Town where there are plenty of options

Prós: The breakfast.....was very good

Contras: All three times my car parking was a problem...... First they misplace my key and had to wait 20minutes to find it..... then they brought my car out to early standing in the sun for 30minutes after I arrange when I wanted the car. We I wanted to leave after check out, my car was parked in and they could find the owner......so this experience that was suppose to be something nice..... was very frustrated.

Prós: The Spa on the 19th floor is really relaxing and very clean. The breakfast downstairs was of a high standard and obtuse there was awareness re health eg smoothies etc. The room was comfortable, very corporate- the bathroom is cleverly designed and very user friendly.

Prós: We received an upgrade to the Executive Club Floor

Contras: This hotel is not the place to stay for couples or any romance. It is all business and has limited facilities for leisure. No outdoor pool. limited food selection. very sterile place!

Prós: The room was clean & fine. Bathroom was with tile heating & very clean. Although it was written free wi-fi is only at the lobby, there was hotel wide wi-fi, including rooms. Everything was perfect about the hotel. Shuttle service is very useful.

Contras: Just one of the reception staff was rude. Other than that everything was flawless.

Prós: The location of this Hotel is perfect for business trip. The price for this hotel is quite worthy.

Prós: Good location. Very neat and modern. Staff friendly.

Contras: We had to pay for our parking ticket every day. At these rates I think it is rediculous

Prós: Excellent location, shuttle to waterfront reliable, excellent breakfast, very pleasant surroundings, intererior excellent, comfortable atmosphere, friendly and helpful restaurant staff, very clean sporting facilities, pool, shower, jacuzzi, etc.

Contras: Swimming pool too small, cleaning of bedroom was erratic,

Prós: Location

Contras: House Keeping

Prós: location

Contras: noisy staff

Prós: not family friendly hotel but excellent for business would not allow kids to use the pool(its indoor and part of a spa which should be highlighted)very nice rooms though but a bit away from the V and A

Contras: just the pool issue

Prós: The breakfast was excellent and the location for the meeting my husband was attending was exactly what was required

Prós: The location

Prós: The location was perfect, close to the waterfront, the staff were very helpful, the room was nice and well-equipped, the pool was fantastic, and we could use the facilities of the neighbouring hotel

Contras: We spent four days in the hotel, and all that time, the cappuccino machine did not work, but this is a minor gripe

Prós: Breakfast was excellect, and all the staff were superb, location of the hotel was very convenient for the V & A Waterfront.

Prós: Great location and friendly staff.

Contras: Nothing

Prós: Location

Contras: No dislikes

Prós: The warmth and welcome of the hotel staff - efficient service - dining no matter what time of day - was carried out with care and courteously - staff approachable with warm smiling faces.

Contras: No

Prós: Convenience to the waterfront and safety (felt very comfortable walking around the area)

Contras: The rooms are a bit dated but I understand refurbishment is being carried out.

Prós: The convience to every thing. The willingness of the staff to make our stay very comfortable

Contras: That there was only Malay type food available at the Restaurant in the Evenings, meaning we had to go else where to eat .

Prós: Location was great. It was next to the Victoria mall and near transportation routes.

Contras: Hotel was a bit run down. The rooms and bathrooms are in need of some refurbishment.

Prós: The hotel staff were very friendly, helpful and respectful. Shows excellent customer service apptitude. The tourist assistance staff were also especially efficient.

Contras: Facilities like spa etc were at a different location, sister hotel - not very convenient. The swimming pool may do with some cleaning up.

Prós: Clean,excellent service,very polite helpful people ,very organized,excellent cuisine,very beautiful area,feeling of safety

Contras: The swimming pool could be possibly renovated

Prós: The staff went out of their way to let us feel at home!

Contras: The rooms are very small and the bathroom needs upgrading

Contras: outside noise level, some double glazing would be useful

Prós: Checking in and out was very swift. A really comfortable room with all the needed amenities.

Contras: My room did not have hot water. In winter this could be a problem checked

Prós: The rooms are really comfortable, perfect location near restaurants and supermarket. Never felt unsafe here at this hotel. Also the pool and food is really nice

Prós: Great idea to have a shuttle bus to and from the V&A Waterfront.

Contras: Some of the sheets had slight marks on them, although overall the cleanliness of the rooms was really good.

Prós: Lovely friendly helpful staff. Beautiful rooms, comfy beds. Food was delicious

Prós: Service

Contras: Thank you

Prós: The location good,the shuttle bus to the v&A hopefully that will continue . Staff are very helpful,unfortunately the coronavirus over shadowed the attractions as they closed. Will have to come back.

Contras: Nothing

Prós: Top service! Value for money. Love the free shuttle bus to/from V&A Waterfront where we get on to the Hop-On-Hop-Off Bus Tour and also a beautiful shopping mall by the wharf with lots of amazing restaurants. On top of that, the hotel is located right adjacent to the Long Street where bar, restaurants (Mama Africa), Tourist Info Centre office, although not recommended to walk after dark. Room is excellent and very clean with spacious gym facility.

Contras: Breakfast is standard, not too much variety of hot options and fruits. View of table mountain is blocked by other skyscraper building but it's because the hotel is located in the middle of city.

Prós: Professional staff, clean /comfortable rooms. Location is not the safest for walking. Staff suggest using the complimentary shuttle to V & A waterfront.

Contras: A shuttle schedule should be posted in lobby and handed to guest for reference along with a note that there are (3) Radisson Blu hotels in area. Shuttle vehicle does not have a sign on van. This creates lot's of confussion. Also, Ft. Desk should have cards available with Name of Hotel, address & phone in event of emergency

Prós: Room and Facilities. Hotel Staff were all very helpful.

Contras: Pool was quite small. I had had to cancel my first booking due to an illness of my son. 24 hrs later I went back and rebooked the same week same room etc. My cancellation was within the 7 days of arrival so I had to pay full price. I asked the Manager upon checking out if he could meet me half way being as I had paid over £1000 for two stays instead of just over £500 for one stay. He said he didn’t have to because he could fill the hotel every week as they were that popular. So I smiled and paid the full price again. He was within his rights to ask for this but as I explained and he couldn’t meet me half way or even a discount .... I won’t be staying there again!

Prós: The rooms are clean, and well supplied with knickknacks if you'd like to spend that kind of money on drinks and snacks.

Contras: I was disappointed that I was given a room with a single queen size bed. I'd ask for a double bed, which I thought would mean two separate beds. When I checked in with my daughter, I was disappointed that the front desk told me I should've asked for twin beds. There was no option on their website for twin beds. There was an option for two adults which I interpreted as double beds, since that was an option.

Prós: The rooms were always clean and they made it easy to extend our stay... Love the food and the cocktails are reasonable...

Prós: The host/manager, Donovan, was super friendly, helpful, funny and caring. He was available 24/7 for any need we wanted. The hotel is clean and beautiful and we had an awesome stay there.

Contras: Nothing, everything was super awesome.

Prós: Cleanliness, confort, location

Contras: Plugs are far from the bes

Prós: Friendly staff and comfortable rooms with all the ammenities.Good location.

Prós: breakfast good. Location Good

Contras: Toilet seat was loose

Prós: Good hotel that offers value for money

Contras: A little too far from the waterfront. Taxi's arranged by the hotel are far more expensive than those that can be self organised.

Prós: Very close to the V & A waterfront which is a gateway to lots of tours etc....

Contras: I was only there for one night.

Prós: The staff were particularly helpful and friendly. Having a pianist playing at breakfast was a very nice touch

Prós: Location

Prós: Very good location, just 15 minute walk to the Waterfront and 3 minutes to Long street.

Contras: In room safe stopped working and even after the supposed fixing it didn't work properly. The internet connection is bit too expensive.

Prós: we were upgraded to a Loft Apartment

Prós: size of room, location, very competitive price, excellent restaurant attached

Prós: They upgraded us to a loft and the staff were very accomodating.

Contras: I know it was no the hotels problem, but starting early Sunday morning and crane was busy being anchored at 9 Dorp Street for a generator to be hoisted onto the roof of the building. It was extremely noisy and disturbing. The sound proofing of the room is not very good either, making the main road below very audible and once again disturbing.

Prós: breakfast, Butcher's Grill & parking

Prós: Relaxed but better class