Hotéis em Cidade do Cabo perto de Cape Town International Convention Centre

Contras: the hotel need renovation. The staff does not respect the guest. They made me wait at reception to go verify if I stole in the room.

Contras: Lack of gym facilities and the swimming pool bit small

Contras: Some mold in the shower.

Contras: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

Contras: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Contras: Sometimes prices on high side for Cape Town where there are plenty of options

Contras: The key for the room was temperamental, and the road outside was noisy during the night.

Contras: breakfast was expensive staff, though friendly, had limited knowledge of area should create better walk path to V and A

Contras: No free internet access. Restaurant not up to the 4* rating.

Contras: Encontrei barata no quarto. Não informaram, antes da viagem, que a piscina está desativada em razão da falta de água na cidade. Café da manhã mto caro para o que oferecem.

Contras: They didn't have my booking which was paid for. And they moved me to another hotel, which charged me again. NOT HAppy.

Contras: Very noisy . Window panes are paper thin and air con is a giant box in the wall . Terrible internet , free until 100 mb ? Seriously ? In a wifi connected apple era ! And as slow as dial up . Staff average , very " apathetic attitudes "

Contras: We had to get our keys re-coded every other day. We came to realize the hotel was resetting the room code every day, which was very annoying. The cleaning staff would miss things...something different every day.