Avaliações de hóspedes
Avaliação geral
7,7 Bom
Baseado em 33 avaliações
Geral
7,6
Limpeza
8,2
Conforto
7,8
Retirada/devolução
7,3
Custo/Benifício
7,8
Pular para o conteúdo principal
Avaliação e diretório de aluguel de carros em Cidade do Cabo
Locais de aluguel
╳
AutoEurope
Locais de aluguel em Cidade do Cabo
Parrow East 7501 Cape Town
Avis
Avis avaliações
Locais de aluguel
╳
Avis
Locais de aluguel em Cidade do Cabo
123 Strand Street
+27 214 241 177
15 Tower Road
+27 219 273 001
367 Main Road
+27 217 974 581
Matroosfontein
+27 219 278 800
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
8,0
Thatis good
Prós: It is resonble prce.and kindness
avaliação de
-
2,0
Contras: the booking was canceled. I'll avoid kayak from now on unfortunately because of the use of a company like cartrawler.
avaliação de
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6,0
Avis Cape Town is too focused on very minor scratches--causes worry
Prós: I rented a minivan/people carrier. It was a low-end model that was small compared to the category rented, but was good value-for-money. I would rather save money than have a "luxury" model minivan with extra bells and whistles. The car fit 7 people (only with no luggage) or 5 people with luggage. Would have been better if the advertisement made that clear, because it said 7 passengers and 4 pieces of luggage, but in truth it's EITHER 5 passengers + 4 pieces of luggage OR 7 passengers and no luggage.
Contras: When I picked up the car, Avis asked me to note every scratch on the car. This made me nervous, because I cannot control if someone parks next to me and opens their door into the car making a small scratch. Luckily, during our 12-day rental this did not happen. But when I returned the car, Avis was very, very focused on every little tiny scratch again, and they made me feel like they might charge me for scratches, even if I did not make them. They should allow for normal small scratches without making the customer feel threatened.
avaliação de
-
5,2
Watch out for hidden charges
Prós: The place was clean and safe
Contras: The rental agents english was poor. He added a ton of unmentioned extra costs.
avaliação de
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6,0
Contras: First car broke down. The replacement car was satisfactory.
avaliação de
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10,0
Prós: Service was great. Insurance a little hi
avaliação de
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6,0
Prós: The car was small to accommodate daily of 4 and luggage. Low powered engine for hilly drive.
avaliação de
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2,0
The store was so poorly run, I left without a car
Prós: The person who was helping me was nice. But his company is dishonest and the computers in the offices didn't work.
avaliação de
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10,0
Smooth, efficient, friendly operation
Prós: Completely organized - no hitch. Friendly, knowledgeable staff. Explained the various insurance options very clearly with no pressure to get more than I needed. Drop-off took about 30 seconds and I was on my way into the airport.
Contras: Long line at pickup.
avaliação de
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8,0
Prós: Gas mileage; Airport location easy drop-off
Contras: Wait at car pick-up Dinky car felt like a toy car on the highway
avaliação de
-
10,0
Prós: Service was great. Insurance a little hi
avaliação de
-
10,0
Smooth, efficient, friendly operation
Prós: Completely organized - no hitch. Friendly, knowledgeable staff. Explained the various insurance options very clearly with no pressure to get more than I needed. Drop-off took about 30 seconds and I was on my way into the airport.
Contras: Long line at pickup.
avaliação de
-
2,0
Contras: the booking was canceled. I'll avoid kayak from now on unfortunately because of the use of a company like cartrawler.
avaliação de
-
6,0
Avis Cape Town is too focused on very minor scratches--causes worry
Prós: I rented a minivan/people carrier. It was a low-end model that was small compared to the category rented, but was good value-for-money. I would rather save money than have a "luxury" model minivan with extra bells and whistles. The car fit 7 people (only with no luggage) or 5 people with luggage. Would have been better if the advertisement made that clear, because it said 7 passengers and 4 pieces of luggage, but in truth it's EITHER 5 passengers + 4 pieces of luggage OR 7 passengers and no luggage.
Contras: When I picked up the car, Avis asked me to note every scratch on the car. This made me nervous, because I cannot control if someone parks next to me and opens their door into the car making a small scratch. Luckily, during our 12-day rental this did not happen. But when I returned the car, Avis was very, very focused on every little tiny scratch again, and they made me feel like they might charge me for scratches, even if I did not make them. They should allow for normal small scratches without making the customer feel threatened.
avaliação de
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5,2
Watch out for hidden charges
Prós: The place was clean and safe
Contras: The rental agents english was poor. He added a ton of unmentioned extra costs.
avaliação de
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6,0
Contras: First car broke down. The replacement car was satisfactory.
avaliação de
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6,0
Prós: The car was small to accommodate daily of 4 and luggage. Low powered engine for hilly drive.
avaliação de
-
2,0
The store was so poorly run, I left without a car
Prós: The person who was helping me was nice. But his company is dishonest and the computers in the offices didn't work.
avaliação de
Locais de aluguel
╳
Bidvest
Locais de aluguel em Cidade do Cabo
Cape Town International Airport
Corner Of Bree And Riebeek Streets (33 Bree Street)
Khayelitsha Travel
+27 213 614 505
Shop 36, Riverside Mall, Main Rd
Locais de aluguel
╳
Comet Car Rental
Locais de aluguel em Cidade do Cabo
Cape Town International Airport
Dollar
Dollar avaliações
Locais de aluguel
╳
Dollar
Locais de aluguel em Cidade do Cabo
24 Chiappini Street
+27 214 184 137
Cape Town Intl Ap
+27 210 000 028
Shop 14a De Wet Centre
+27 218 829 416
Unit 7, Dynagel Street
+27 218 521 218
Avaliações de hóspedes
Avaliação geral
6,3 Bom
Baseado em 30 avaliações
Geral
5,9
Limpeza
6,9
Conforto
6,2
Retirada/devolução
5,9
Custo/Benifício
6,6
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
3,6
Over Charged
Contras: When I booked the car on line, the total cost was 212 ZAR. When I picked the car up, I had to pay 301 ZAR, which included 52.63 ZAR contract fee and they threw in a VAT of 37.05 ZAR. Very disappointed!
avaliação de
-
6,8
Contras: I have ordered a mid sized car but none was available so they gave me a large 8 sitter which was hard to drive and hard to park.
avaliação de
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6,0
Prós: Once I got the correct car, was very nice
Contras: My car wasn't read at time of rental, there was an issue booking through Kayak as a third party booking service. As a result, instead of having an SUV, I was given a base model pick-up. Dollar was very good about changing it out the next day, but only after I had to make several phone calls and be available for an exchange, which impacted the plans for my vacation. Lastly, I have a charge on my credit card that occurred several days after my issue free return, for which I have been unable to get an answer for. Tank was full, no tickets, and no other issues upon return, so I an still waiting to learn why I have an extra charge.
avaliação de
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2,0
Contras: Never actually rented the car. After waiting 3 hours (arrived at 9am) for a car, we decided to cancel a reservation. Multiple other people cancelled as well. Staff were friendly, but disorganized and had zero concept of time to expect car.
avaliação de
-
2,0
Prós: Company refused to run my card so I never got the car. Spent a long time waiting in line for nothing. Went to another dealership and that was much better.
avaliação de
-
4,4
Old Car in bad condition
Prós: friendly service
Contras: old car in bad condition
avaliação de
-
4,4
Poor customer service
Prós: They didn't have the car ready when I booked it so I had to change it (all online b/c they wouldn't help). When I did I was told I would get a VW Polo sedan but if ended up with Dustu
Contras: The drop off was efficient
avaliação de
-
2,0
Shocking!
Prós: Who can I talk to in regards to this?
avaliação de
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2,0
Do NOT rent from Dollar or Thrifty - Bad customer
Contras: The rental was done by Thrifty. They did not have the car that we reserved at the time we arrived. They gave us an upgrade, but wanted it back the next day. We were driving four hours East and the car could not be picked up. So we arranged to have it picked up at our next stop 2.5 hour away at the air port. That morning I received a call and arranged that we could exchange the car between 5-6 pm at the house. We had to go out of our way to be back at the hotel at 5 we waited until 5:45 gave them a call and they said that they would send someone out, it would take 2.5 hours. We had dinner reservation at 6:30 so that didn't work They finally answer the phone, and said they were too busy to answer the phone. The next day we gave up and drove the car back to the airport to return the car. Phone Call = $50 Time lost from our vacation = 5 hours Last time renting from Thrifty or Dollar
avaliação de
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5,2
Contras: Kayak allowed me to reserve a car at 7am. However, when I arrived at the pick-up location, they said the car wouldn't be ready until 9 or 9:30. The agent was pretty rude and said my only options were to wait or take a cab to the airport and pick it up there.
avaliação de
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7,2
Good car, good price but terrible service
Prós: The car was new and worked well. And the price was very fair.
Contras: The service was terrible at the Cape Town office. When I arrived to pick up the car, there was a line going out the door from the rental office because they did not have any cars at that location. They told me to pay and wait, which I did. After 5 hours of waiting, they tried to give me a worse car than I had paid for. The only way to get the actual car for which I had paid was to come back the next morning, which I unhappily did.
avaliação de
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2,0
Alright until the return
Prós: Comfortable car
Contras: Despite having topped off the tank before returning the vehicle we were charged for an additional 13 liters of petrol. I'm not entirely sure how driving 190 KM in a Chevy Aveo we could have used 38 liters of gas...In the future I am avoiding this company.
avaliação de
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6,8
Contras: I have ordered a mid sized car but none was available so they gave me a large 8 sitter which was hard to drive and hard to park.
avaliação de
-
7,2
Good car, good price but terrible service
Prós: The car was new and worked well. And the price was very fair.
Contras: The service was terrible at the Cape Town office. When I arrived to pick up the car, there was a line going out the door from the rental office because they did not have any cars at that location. They told me to pay and wait, which I did. After 5 hours of waiting, they tried to give me a worse car than I had paid for. The only way to get the actual car for which I had paid was to come back the next morning, which I unhappily did.
avaliação de
-
3,6
Over Charged
Contras: When I booked the car on line, the total cost was 212 ZAR. When I picked the car up, I had to pay 301 ZAR, which included 52.63 ZAR contract fee and they threw in a VAT of 37.05 ZAR. Very disappointed!
avaliação de
-
6,0
Prós: Once I got the correct car, was very nice
Contras: My car wasn't read at time of rental, there was an issue booking through Kayak as a third party booking service. As a result, instead of having an SUV, I was given a base model pick-up. Dollar was very good about changing it out the next day, but only after I had to make several phone calls and be available for an exchange, which impacted the plans for my vacation. Lastly, I have a charge on my credit card that occurred several days after my issue free return, for which I have been unable to get an answer for. Tank was full, no tickets, and no other issues upon return, so I an still waiting to learn why I have an extra charge.
avaliação de
-
2,0
Contras: Never actually rented the car. After waiting 3 hours (arrived at 9am) for a car, we decided to cancel a reservation. Multiple other people cancelled as well. Staff were friendly, but disorganized and had zero concept of time to expect car.
avaliação de
-
2,0
Prós: Company refused to run my card so I never got the car. Spent a long time waiting in line for nothing. Went to another dealership and that was much better.
avaliação de
-
4,4
Old Car in bad condition
Prós: friendly service
Contras: old car in bad condition
avaliação de
-
4,4
Poor customer service
Prós: They didn't have the car ready when I booked it so I had to change it (all online b/c they wouldn't help). When I did I was told I would get a VW Polo sedan but if ended up with Dustu
Contras: The drop off was efficient
avaliação de
-
2,0
Shocking!
Prós: Who can I talk to in regards to this?
avaliação de
-
2,0
Do NOT rent from Dollar or Thrifty - Bad customer
Contras: The rental was done by Thrifty. They did not have the car that we reserved at the time we arrived. They gave us an upgrade, but wanted it back the next day. We were driving four hours East and the car could not be picked up. So we arranged to have it picked up at our next stop 2.5 hour away at the air port. That morning I received a call and arranged that we could exchange the car between 5-6 pm at the house. We had to go out of our way to be back at the hotel at 5 we waited until 5:45 gave them a call and they said that they would send someone out, it would take 2.5 hours. We had dinner reservation at 6:30 so that didn't work They finally answer the phone, and said they were too busy to answer the phone. The next day we gave up and drove the car back to the airport to return the car. Phone Call = $50 Time lost from our vacation = 5 hours Last time renting from Thrifty or Dollar
avaliação de
-
5,2
Contras: Kayak allowed me to reserve a car at 7am. However, when I arrived at the pick-up location, they said the car wouldn't be ready until 9 or 9:30. The agent was pretty rude and said my only options were to wait or take a cab to the airport and pick it up there.
avaliação de
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2,0
Alright until the return
Prós: Comfortable car
Contras: Despite having topped off the tank before returning the vehicle we were charged for an additional 13 liters of petrol. I'm not entirely sure how driving 190 KM in a Chevy Aveo we could have used 38 liters of gas...In the future I am avoiding this company.
avaliação de
Locais de aluguel
╳
Europcar
Locais de aluguel em Cidade do Cabo
Cape Town Arabella Quays
+27 214 219 053
Car Rental Terminal
+27 219 358 600
Shop 2, Quayside
Southern Sun Waterfront
+27 214 180 670
Unit F3, ,maitland Park
+27 215 934 713
premier motors (caltex garage)
+27 216 869 325
Locais de aluguel
╳
Firefly
Locais de aluguel em Cidade do Cabo
126 Buitengracht Street
+27 214 221 846
2 Bird Street
+27 218 873 145
40 Loop Street
+27 214 106 800
Car Rental Returns
+27 219 353 000
Crystal Towers Hotel
+27 219 354 760
Locais de aluguel
╳
First Car
Locais de aluguel em Cidade do Cabo
200 Durban Road, Oakdale, Bellville
+27 219 482 522
49 Loop Street
+27 214 221 480
Cape Town International Airport
Unit E Colstein Terrace 88 Belvedere Road
Hertz
Hertz avaliações
Locais de aluguel
╳
Hertz
Locais de aluguel em Cidade do Cabo
1 Myrtle Lane
+27 283 124 479
2 Bird Street
+27 218 873 145
40 Loop Street
+27 214 106 800
Crystal Towers Hotel
+27 219 354 760
Ring Road
+27 219 353 000
Shop Dg09
+27 219 354 762
Avaliações de hóspedes
Avaliação geral
7,0 Bom
Baseado em 46 avaliações
Geral
6,8
Limpeza
7,5
Conforto
7,3
Retirada/devolução
6,6
Custo/Benifício
6,4
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
5,2
End up more expensive than offer received by Kayak!
Prós: Location was quite convenient. They also didn't charge additioanl fee for dropping the car at the airport (while pick up was in Cape Town City Centre).
Contras: The had big problem processing my card, which worked everywhere else. I spent about 45 min waiting for all the arrangements.Additionally they charged me a "counter" fee, which is a bit crazy, because after all this is all a part of the rental process, so why would someone. With all, I paid 15% more, than the price advertised on Kyayak.
avaliação de
-
5,2
End up more expensive than offer received by Kayak!
Prós: Location was quite convenient. They also didn't charge additioanl fee for dropping the car at the airport (while pick up was in Cape Town City Centre).
Contras: The had big problem processing my card, which worked everywhere else. I spent about 45 min waiting for all the arrangements.Additionally they charged me a "counter" fee, which is a bit crazy, because after all this is all a part of the rental process, so why would someone. With all, I paid 15% more, than the price advertised on Kyayak.
avaliação de
-
2,0
Horrible Hertz Cape Town - very sketchy
Prós: nothing.
Contras: I reserved a car for $60 online. When I arrived to the Herz Cape Town the person working told me he would need a credit card for a $3,000 deposit. Yup, three THOUSAND. When I pushed back and refused he said sorry, I couldn't rent a car. I have been renting cars for years and this is absolutely unheard of and very suspect. He tried to take my credit card and attempted to swipe it, even though I told him not to. The whole situation was very sketchy - I'm not sure if he was trying to steal my cc# or what, but needless to say we left and did not rent a car there.
avaliação de
-
4,8
Contras: The car ended up being DOUBLE what we thought we paid for. Due to the insurance required and "drop off" fee, it was literally twice the price of what we budgeted.
avaliação de
-
6,8
Average
Prós: We got a car
Contras: It was not the car I reserved. Our luggage didn't fit at all. Luckily they had another car in the same class that was the one I reserved, but a bit of hassle to get it swapped. Also I got charged for a second driver when the booking said I wouldn't. Lastly it was a bit confusing as I thought I signed up for the insurance through the booking online and then when I got there I has no insurance through the reservation. Tricky.
avaliação de
-
2,0
Excess
Contras: I paid for the insurance of Alianze and they did not accepted and I had to pay more for the car and for other insurance, it means that I paid twice for the car and for the insurance. This a scam.
avaliação de
-
10,0
Easy and lovely clean car
Prós: The car was so clean and well kept. People were friendly and drop off was super easy
avaliação de
-
7,6
Contras: The pickup was slow as there were people in line who didn't have a reservation. People with reservations should have a separate line. Drop off was weird as they had me park the car in their garage and didn't seem willing to drive their own car from the street into their garage. If their garage was huge and spacious it wouldn't have been an issue but it was tight and small and rather dangerous.
avaliação de
-
5,2
Decent car, beware the South African insurance rules
Prós: The car was clean and worked fine and the check in and out process were fairly straight forward - returning the car was really easy.
Contras: I usually waive insurance because I've never had an issue with driving. However, in South Africa, waiving insurance means they put the entire value of the car on your credit card as a deposit. So I ended up paying for insurance (and not needing it) rather than carrying such a huge amount on my credit card. Apparently you can avoid that with a letter from your bank - but that was not clear ahead of time and after having rented in many countries, this was a first.
avaliação de
-
8,0
Hertz is Reliable so they are Busy
Prós: Car in order, simple and modern. Good to have options for different pickup/dropoff zones.
Contras: You have to be patient with them as they arrange your car, they are very busy.
avaliação de
-
2,0
They DOUBLED the Kayak price when I arrived!
Contras: Hertz DOUBLED the Kayak price and would not budge. Told me to take it up with Kayak myself if I want Kayak rates. Also, they wanted R125,000 ($9,000USD) as deposit. Unprofessional service, suspect it is a scam.
avaliação de
-
5,6
Poor vehicle damage policy.
Contras: Cosmetic scratches to wheel of car made the company charge my credit card $9,000 (yes US dollars) while they "investigate" I simple hold on the card would work sufficiently to confirm funds are available when an "investigation" is completed.
avaliação de
-
6,8
Average
Prós: We got a car
Contras: It was not the car I reserved. Our luggage didn't fit at all. Luckily they had another car in the same class that was the one I reserved, but a bit of hassle to get it swapped. Also I got charged for a second driver when the booking said I wouldn't. Lastly it was a bit confusing as I thought I signed up for the insurance through the booking online and then when I got there I has no insurance through the reservation. Tricky.
avaliação de
-
7,6
Contras: The pickup was slow as there were people in line who didn't have a reservation. People with reservations should have a separate line. Drop off was weird as they had me park the car in their garage and didn't seem willing to drive their own car from the street into their garage. If their garage was huge and spacious it wouldn't have been an issue but it was tight and small and rather dangerous.
avaliação de
-
8,0
Hertz is Reliable so they are Busy
Prós: Car in order, simple and modern. Good to have options for different pickup/dropoff zones.
Contras: You have to be patient with them as they arrange your car, they are very busy.
avaliação de
-
5,2
End up more expensive than offer received by Kayak!
Prós: Location was quite convenient. They also didn't charge additioanl fee for dropping the car at the airport (while pick up was in Cape Town City Centre).
Contras: The had big problem processing my card, which worked everywhere else. I spent about 45 min waiting for all the arrangements.Additionally they charged me a "counter" fee, which is a bit crazy, because after all this is all a part of the rental process, so why would someone. With all, I paid 15% more, than the price advertised on Kyayak.
avaliação de
-
5,2
End up more expensive than offer received by Kayak!
Prós: Location was quite convenient. They also didn't charge additioanl fee for dropping the car at the airport (while pick up was in Cape Town City Centre).
Contras: The had big problem processing my card, which worked everywhere else. I spent about 45 min waiting for all the arrangements.Additionally they charged me a "counter" fee, which is a bit crazy, because after all this is all a part of the rental process, so why would someone. With all, I paid 15% more, than the price advertised on Kyayak.
avaliação de
-
2,0
Horrible Hertz Cape Town - very sketchy
Prós: nothing.
Contras: I reserved a car for $60 online. When I arrived to the Herz Cape Town the person working told me he would need a credit card for a $3,000 deposit. Yup, three THOUSAND. When I pushed back and refused he said sorry, I couldn't rent a car. I have been renting cars for years and this is absolutely unheard of and very suspect. He tried to take my credit card and attempted to swipe it, even though I told him not to. The whole situation was very sketchy - I'm not sure if he was trying to steal my cc# or what, but needless to say we left and did not rent a car there.
avaliação de
-
4,8
Contras: The car ended up being DOUBLE what we thought we paid for. Due to the insurance required and "drop off" fee, it was literally twice the price of what we budgeted.
avaliação de
-
2,0
Excess
Contras: I paid for the insurance of Alianze and they did not accepted and I had to pay more for the car and for other insurance, it means that I paid twice for the car and for the insurance. This a scam.
avaliação de
-
5,2
Decent car, beware the South African insurance rules
Prós: The car was clean and worked fine and the check in and out process were fairly straight forward - returning the car was really easy.
Contras: I usually waive insurance because I've never had an issue with driving. However, in South Africa, waiving insurance means they put the entire value of the car on your credit card as a deposit. So I ended up paying for insurance (and not needing it) rather than carrying such a huge amount on my credit card. Apparently you can avoid that with a letter from your bank - but that was not clear ahead of time and after having rented in many countries, this was a first.
avaliação de
-
2,0
They DOUBLED the Kayak price when I arrived!
Contras: Hertz DOUBLED the Kayak price and would not budge. Told me to take it up with Kayak myself if I want Kayak rates. Also, they wanted R125,000 ($9,000USD) as deposit. Unprofessional service, suspect it is a scam.
avaliação de
-
5,6
Poor vehicle damage policy.
Contras: Cosmetic scratches to wheel of car made the company charge my credit card $9,000 (yes US dollars) while they "investigate" I simple hold on the card would work sufficiently to confirm funds are available when an "investigation" is completed.
avaliação de
Locais de aluguel
╳
keddy by Europcar
Locais de aluguel em Cidade do Cabo
Cape Town Arabella Quays, Convention Square, Lower Long Str, Cape Town
+27 214 219 053
Matroosfontein
Shop 2, Quayside, 34 Prestwitch Str, Cnr Buitengracht, Cape Town
Silwood Centre Campground Road Premier Motors
Southern Sun Waterfront
+27 214 180 670
Unit F3,,Maitland Park- 733 Voortrekker Road
Locais de aluguel
╳
Ofran Holiday Autos
Locais de aluguel em Cidade do Cabo
Arrival Hall
Locais de aluguel
╳
Sixt
Locais de aluguel em Cidade do Cabo
200 Durban Road, Oakdale
+27 219 482 522
49 Loop Street
+27 214 221 480
55 Dorp Street
+27 218 828 349
88 Belvedere Rd,Colstein Terr.
+27 216 838 715
Cape Town Int. Airport
+27 219 347 499
