Reserve um carro de aluguel da Budget em Toronto

Prós: Customer service was excellent at pick up and drop off. Employee at time of drop off came to car to see my complaint.

Contras: The cleaning of car interior (especially during COVID19) I jumped in car and drove to my home......then I noticed the trunk(hatch) inside was covered in debris: leaves and twigs. The passenger side had white rocks in the handle. I called to make a complaint however I was redirected and then I was given the 'longer than usual waiting time' garble.

Prós: Drop-off was painless.

Contras: Pick-up is now in a trailer while they renovate. The trailer experience really sucked. Understaffed. Not enough room. People bumping into each other. It was hectic. Had to wait 30 minutes for my car.

Contras: Sign in/front desk needs to improve.. only to people on the front desk, they were doings lots of things at the same time which impact the time that I wait to get the car keys. Car selection is very simple, don’t expect any nice car

Prós: Staff

Contras: Had to pay to park the car on return at 8:45 pm on a Sunday Interior of car could have been cleaner on pickup