Avaliações recentes
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9,6
Prós: Staff was great.
Contras: This is not a knock on Alamo, but Boston Logan Airport/Massport. Those busses that take you to the car rental area are a pain to deal with. Getting to the rental agency took way more time than it should, but once we were there, the facilities and staff were fantastic.
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9,6
Prós: The car was wonderful
Contras: Some abbreviated instructions on how to use navigation system. It required that I download an app and I was VERY confused and frustrated on how to use any onboard or Bluetooth connected navigation. I had no onscreen map and it was dangerous always looking at my phone.
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10,0
Prós: Easy to pick up, easy to drop off. Very good price, excellent car - almost new
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2,0
Prós: Nothing
Contras: Specific information on which payment methods are accepted and which are not. Also, the clerk did not seem to care one way or another about the issue and what obstacle it presented for me as a customer concerning travel plans. I was late to four meetings that day.
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8,8
Prós: The self serve kiosk saved a ton of time.
Contras: It took a long time to get a car seat.
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10,0
Prós: Friendly staff, great vehicle.
Contras: It was hard to find the entrance to the drop-off location (downtown Boston), and it would have been better to be able to pre-book extra protection.
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8,0
Prós: You lump together pickup/dropoff, but those are different things. Drop off was fine. Car was excellent -- very clean, smooth, excellent cruise control.
Contras: Pickup was slow.
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2,8
Prós: The car drove fine.
Contras: The lady working as I picked up was very rude, the car I requested wasn’t there, had to use a van that smelled very very badly of cheap shampoo and cigarettes. Returned the car 8 hours early and didn’t get any sort of credit back.
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8,8
Prós: Desk staff very nice.
Contras: Found a lot of vaping stuff in the console Not enough workers when picking car out. I like how u can just pick out ur car with National but Alamo makes u wait for someone to show paperwork.
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10,0
Contras: All was great
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10,0
Prós: Accomdating staff assisted with mobility issues went extra mile at drop off to get me to terminal. Comfortable ride in our rental Ford Fusion
Contras: Check in in Boston on Congress Street was on 9th floor of parking garage and a pain to get to with mobility issues, wish you had better explained access to facility
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3,6
Contras: There were no cars at the location at the time we had reserved a car. We had to wait in line with dozens of others for two hours. Staff were confusing and unprepared for this situation.
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9,6
Prós: Staff was great.
Contras: This is not a knock on Alamo, but Boston Logan Airport/Massport. Those busses that take you to the car rental area are a pain to deal with. Getting to the rental agency took way more time than it should, but once we were there, the facilities and staff were fantastic.
avaliação de
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9,6
Prós: The car was wonderful
Contras: Some abbreviated instructions on how to use navigation system. It required that I download an app and I was VERY confused and frustrated on how to use any onboard or Bluetooth connected navigation. I had no onscreen map and it was dangerous always looking at my phone.
avaliação de
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10,0
Prós: Easy to pick up, easy to drop off. Very good price, excellent car - almost new
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8,8
Prós: The self serve kiosk saved a ton of time.
Contras: It took a long time to get a car seat.
avaliação de
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10,0
Prós: Friendly staff, great vehicle.
Contras: It was hard to find the entrance to the drop-off location (downtown Boston), and it would have been better to be able to pre-book extra protection.
avaliação de
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8,8
Prós: Desk staff very nice.
Contras: Found a lot of vaping stuff in the console Not enough workers when picking car out. I like how u can just pick out ur car with National but Alamo makes u wait for someone to show paperwork.
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10,0
Contras: All was great
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10,0
Prós: Accomdating staff assisted with mobility issues went extra mile at drop off to get me to terminal. Comfortable ride in our rental Ford Fusion
Contras: Check in in Boston on Congress Street was on 9th floor of parking garage and a pain to get to with mobility issues, wish you had better explained access to facility
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2,0
Prós: Nothing
Contras: Specific information on which payment methods are accepted and which are not. Also, the clerk did not seem to care one way or another about the issue and what obstacle it presented for me as a customer concerning travel plans. I was late to four meetings that day.
avaliação de
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2,8
Prós: The car drove fine.
Contras: The lady working as I picked up was very rude, the car I requested wasn’t there, had to use a van that smelled very very badly of cheap shampoo and cigarettes. Returned the car 8 hours early and didn’t get any sort of credit back.
avaliação de
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3,6
Contras: There were no cars at the location at the time we had reserved a car. We had to wait in line with dozens of others for two hours. Staff were confusing and unprepared for this situation.
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