Avaliações recentes
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8,0
Prós: Brand new car
Contras: Alamo agent was rude, pretentious and intimidating
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8,0
Prós: Yes the drop off was easy.
Contras: I hated the most the upswell of insurance and cars and telling you that you would be severely charged even if it was not your fault. This made you feel pressured to buy the insurance. Also at the time it was not stated clearly that I would be charged for a whole tank of gas with the prepaid gas.
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4,8
Prós: I got a free upgrade because they didnt have anymore cars
Contras: Came to Vegas for our honeymoon and we had a trainee help us at Alamo. We told him it was our honeymoon and he said we shouldn't rent a boring car so he said he could rent us a challenger. When he told me the price I decided it was too much but he didnt wanna take no for an answer. He charged me for
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8,0
Prós: Staff was fine. Both pickup and drop off was ok.
Contras: The car interior cleanliness might have been better. Also the car was just before the scheduled oil change and they rented it anyway. The bumber was slightly scratched but at pick up they said it was minor and normal. At drop off they asked whether I did it. But then they were ok and did not care.
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8,4
Prós: Fast and friendly service
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7,2
Contras: This Nissan Rogue was not good in windy conditions for my trip from Vegas to the Grand Canyon and to Sedona. The car was new and the forgot to remove the white film from the roof. That made the road noise terrible.
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6,4
Prós: car was in great shape.
Contras: drop off at flagstaff was weird with no place to park or signage most importantly, I was double charged!
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10,0
Contras: Didn’t exactly get the car I wanted but alternate choice was ok.
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7,6
Contras: They charged me $10.00 more than your site estimated
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5,2
Prós: Great initial pick up experience. Great final drop off experience.
Contras: Had to trade in car half way through my trip because there was a screw or nail in the tire. When I called to notify you of this they told me their records showed "I" had called about that already. I wasn't the person that called, it was the previous renter of the vehicle. It was never fixed.
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8,8
Contras: One extra driver should be included. We were told if we were married it would have be. As he is my dad that’s not really an option.
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10,0
Prós: The staff was very helpful and when my car was not ready they pointed me to an upgrade which was a Black Jetta - and it was really nice. I even told the drop off gentleman that I appreciated everyone involved
Contras: When I tried to notify the office that I would be late I wanted to know that they had made a note of it, however the attendant on the phone said to just tell the drop off gentleman - I think to know that your attempt to be respectfull and let Alamo know your late should be acknowledge.
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10,0
Contras: Didn’t exactly get the car I wanted but alternate choice was ok.
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8,8
Contras: One extra driver should be included. We were told if we were married it would have be. As he is my dad that’s not really an option.
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10,0
Prós: The staff was very helpful and when my car was not ready they pointed me to an upgrade which was a Black Jetta - and it was really nice. I even told the drop off gentleman that I appreciated everyone involved
Contras: When I tried to notify the office that I would be late I wanted to know that they had made a note of it, however the attendant on the phone said to just tell the drop off gentleman - I think to know that your attempt to be respectfull and let Alamo know your late should be acknowledge.
avaliação de
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8,0
Prós: Brand new car
Contras: Alamo agent was rude, pretentious and intimidating
avaliação de
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8,0
Prós: Yes the drop off was easy.
Contras: I hated the most the upswell of insurance and cars and telling you that you would be severely charged even if it was not your fault. This made you feel pressured to buy the insurance. Also at the time it was not stated clearly that I would be charged for a whole tank of gas with the prepaid gas.
avaliação de
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8,0
Prós: Staff was fine. Both pickup and drop off was ok.
Contras: The car interior cleanliness might have been better. Also the car was just before the scheduled oil change and they rented it anyway. The bumber was slightly scratched but at pick up they said it was minor and normal. At drop off they asked whether I did it. But then they were ok and did not care.
avaliação de
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8,4
Prós: Fast and friendly service
avaliação de
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7,2
Contras: This Nissan Rogue was not good in windy conditions for my trip from Vegas to the Grand Canyon and to Sedona. The car was new and the forgot to remove the white film from the roof. That made the road noise terrible.
avaliação de
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7,6
Contras: They charged me $10.00 more than your site estimated
avaliação de
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4,8
Prós: I got a free upgrade because they didnt have anymore cars
Contras: Came to Vegas for our honeymoon and we had a trainee help us at Alamo. We told him it was our honeymoon and he said we shouldn't rent a boring car so he said he could rent us a challenger. When he told me the price I decided it was too much but he didnt wanna take no for an answer. He charged me for
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6,4
Prós: car was in great shape.
Contras: drop off at flagstaff was weird with no place to park or signage most importantly, I was double charged!
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5,2
Prós: Great initial pick up experience. Great final drop off experience.
Contras: Had to trade in car half way through my trip because there was a screw or nail in the tire. When I called to notify you of this they told me their records showed "I" had called about that already. I wasn't the person that called, it was the previous renter of the vehicle. It was never fixed.
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