Centraly located, tram stop, restaurants and shops straight outside the door
we enjoyed the service & stlye of the staff, the room was out of this world with the most comfortable bed & fantastic views from the balcony, the location was ideal for what we wanted & would recommend the hotel to anyone.
Fantastic position and quality of facilities Nothing
close proximity to tourist destinations. Hotel was within walking distance of major tourist attractions.
Great location - couldn't be better!
The location is perfect and the American Bar is the ideal place to hang out for a few hours in the evening. I would like to see more variety on the food menu in the bar.
Pretty good overall. Very nice cafe-restaurant in the same building. Outrageous internet fee and even worse service when you wnat to use hotel computers
Recent upgrade of room made it very dark.(colour and curtains) Central heating made noise for most of night.
It is comfortably situated near public transport services and the city centre. Its value for money was less than poor. It boasted an incredibly expensive breakfast, admittedly including sparkling wine, which for my purpose of stay, however, was totally redundant. With the no more than fair comfort offered, the price ought to have included a humble breakfast as well as complimentary Internet access for hotel guests.
hotel staffs are very helpful, the room is great, clean and comfortable. we booked double room, it's big! the location is great, easy to go to station or airport, we can catch the bus just in front of the hotel. nothing
Atmosphere No curtain in the shower
The free use of PC and Internet access in the Swiss Office was great
Lady at reception was very kind give us information about where to go. They also keep our luggage after chekout for a few hours. You fill yourself safe there.
friendly staff nothing
Location was fantastic, very close to main shopping areas. Also, lots of pubs and restaurants nereby and within walking distance of everything.
The hospitality of the staff the entrance of the hotel. you need to walk a distance to enter the hotel on the main street
This was a fantastic place to stay. I would recommend it highly. Convienently located near the train station and cruise boat landings.
Good location close to an event we were attending Television service limited and very poor reception. Shower was a bit low and cramped.
The location is great. It's near to the train station and to the dam. I needed to laundry a pants and, despite of the price (expensive), it was very good. There was a nespresso machine in the room. There wasn't a breakfast. The room is small, but it was ok for two people.
Nice location The room was reported as superior with queen size bed, though in fact the room was 6 sq.m. with a tiny bed.
The staff members were friendly and accommodating My room was not cleaned until quite late in the afternoon. I had expected it to be done earlier.
the location liked every thing
The breakfast is great. Over priced - not value for money.
The hotel has great restaurants. My room was in need of a refurbisment and was certainly not 5 star. Shower did not have enought pressure. Cheap toilet paper. Paint at the bottom of the door was completely coming off. I have stayed in better hotels in Amsterdam (e.g. Dylan)
Great health club, very nice deluxe room Air conditioning didn't cool very well, furniture in room had defective drawers, cost of laundry service was outrageous, there isn't a good "normal, everyday" restaurant in hotel - all restaurants are expensive and fancy
Location and extensive facilities of the Okura; excellent staff and services.
food, concierge, services, fantastic hotel we were charged for bar food that we did not like and sent back to the kitchen. The burger was rare (should not be rare if minced meat) and the chicken was underdone and no 'leeks julienne' was served with it, though advertised on the menu.
I am particularly greatfull to Louis (staff) who made my stay amazingly wonderfull the house keeping.. i recognize that we left the room a mess, but when we came back the only thing they did was the bed! they didn´t reload the mini bar, or clean the tables..
Perfect business hotel - great facilities and attentive staff. Good choice of restaurants within the hotel.
very nice and good hotel. It is little bit far away from the center of the city.
The location was very convenient and accessible and the staff was very accommodating. Our room was not ready when we arrived nor was it ready when they told us to return. The management responded with an upgrade at a reasonable rate and free drinks at the bar. The rest of the staff was also great. We enjoyed a bottle of wine in our room & the bartender opened our bottle without corkage fees, gave us crystal glasses to drink out of & even gave us some snacks to enjoy, all on the house! Overall a very great experience; we would consider staying there again! The front desk and housekeeping seemed understaffed. There always seemed to be a very long line to check in/out & ask questions. Rooms were not ready when promised although it ended up working in our favor as we received an upgrade & free drinks at the bar.
location facilities/pool/sauna great staff Airco or ventilation was a bit loud, but it wasn't a problem. Soaps and shampoo were in the wc, but no toothpaste. I'd rather have toothpaste than hand cream.
Great staff, ideal location, room clean and well equipped.
Great hotel in a great location. You are right in the center with a beautiful view. Excellent stuff and service. Great breakfast. Pricy but totally worth the price. Will definitely stay again !
Location, size of rooms, First room I had was below ground level. I'll never take rooms 134 - 138 again.
localisation in the city and cleanliness of room
The hotel was well located near the central station and around the corner from the main shopping streets. They charge extra for the use of the steamroom. €10.50 per person is outrageous when you have already spent alot to stay in a Hotel that is only average for the money it costs.
Perfect spot from which to explore downtown Amsterdam!
Location very central Good breakfast Small room, tiny bathroom Room unclean, dirty carpet: when we first came into the room, there was a bit of paper on the floor. It was not hidden or difficult to get. I left it there on purpose and it stayed there for three days. It was finally removed (vacuumed?)
It was a very comfortable hotel in a great location. It was very easy to reach from the station/airport as well as being able to walk to many places of interest. The trams were nearby as were the canal trips. It was great value for money and I highly recommend it.
the only thing i liked is the reception they are very friendly and helpful the room 302 is bad , the closet is very very small for a double room and the bathroom very small which makes you uncomfertable , and i had to leave the hotel after 6 nights instead 9 nights
The front desk staff was excellent. The hotel was a pleasant surprise. I was thrilled to stay in a room that was large, clean and very comfortable. Loved the robe, slippers and balcony with view of Amsterdam Centraal! The location was perfect. Hotel is historic so parts of it are older but for the location and price I paid I would absolutely stay here again. Also I ordered a pizza from room service and was amazed. It may have been the best pizza I have ever had!
Great location, helpfull staff, nice interior, cleanliness, convinient bed, complimentary water and sweets every everning, channel and garden view, etc. - everything! To escape any delay connected with checking out the next morning, I was proposed to settle the formalities in the last everning.
The service was great, if I can afford to, Ill stay there again.
While walking in the streets on a cold, windy, snowy, rainy day, the thought of going back to the hotel was pure happyness, as the hotel is so warm and cozy, It starts at the reception, continues in the corridors. Even the pool is warmer than all the pools in other hotels, I used it in the morning before breakfast and before going to bed at night. The extensive opening hours of the pool are a big advantage. The breakfast is the best I travel a lot, stay in nice hotels, none of them compares to this one...best juices, best fresh fruit, best bacon and eggs, best waffles. I loved the hotel tour, especially the wedding chapel and the other room with all the wood sculptures. I also liked the library with the fireplace. Everybody was extremely f I would have preferred a smaller and softer pillow
Hotel staff was more then nice and helpful For a "Junior suit" (as booked and paid), the room was too small
Absolutely first class service. Could not do enough for you. Extremely comfortable bed! -
Cleanliness, wonderful architecture and interior design, polite and proficient and friendly staff Nothing. It was perfect
Beautiful and comfortable hotel , Great helpful staff everything was great
Hotel helps for every question asked and answers all in the perfect way. No dislikes.
disturbance during stay in room
I hated to leave. Staff and facilities were outstanding. Room was beautiful and luxurious.
The excellent staff and our gorgeous apartment to which we were upgraded Would not include breakfast again; though lovely and convenient it was very pricey given the area. Otherwise a perfect stay!
Staff are excellent/location is excellent/rooms are modern and spacious/non-smoking floor No
Please write at least 15 words
modern amenities, location Need towel racks or hooks, neither room during two stays had a place to put wet towels to dry.
The hotel is centrally located to many of the museuems and sightseeing sites. Take Tram 4 from Centraal Station and you are within 100 m of the hotel back entrance near Rembrandt Square. Excellent staff and top quality breakfast start your day off right. Great value for the money.
Location It was kind of old and the room was cold because of the windows
Location location location. The staff was nice but overbusy so sometimes they didn't have time to properly take care of everyone. Room was big and clean A bit chilly in the room, they said it was not possible to regulate the heating because it was share with other rooms. Very rich breakfast buffet,but too much expensive for the price. Shuttle service came 40 minutes late and took 1h to get me (at last) to the hotel.
size of the room was more than expected room was clean interior rooms have a poor view. Little natural light in our room due to layout
The location We booked a double room but got two single beds pushed together. Pretty uncomfortable
the location the internet demand for payment. it should be free
Amazing location, very helpful staff. Room was very comfortable.
Excellent rooms, most comfortable beds I've ever slept in, fabulous location and no noise atall, great aircon, all in all a five star experience! Only being really fussy, there was no shower screen and although this could drain into the bathroom floor it wasn't sufficient to stop it reaching the carpet of the bedroom, not very good design!
The staff was very accomodating. The rooms were clean, and even though our room was on the busy street, the windows were sufficient to keep out most of the traffic noise.
very convenient location, clean, secure no problems
Nothing Thought the hotel was grim - view from window a corrugated iron sheet. Room dark and unwelcoming. Bathroom very small with sink outside the bathroom. Lift was dirty and smelled like a toilet.
it was close to everything in central amsterdam which is a bonus less walking breakfast could of been of a wider range to suite more traveling people
staff cleanliness, old bathroom, dirty old carpets all over the hotel
Location, design and decor of the rooms I enjoyed everything and can not fault anything
Lovely hotel, perfect location. The showers in room are glass, with limited frosting. So if you are with your couple then great, or close friends, but if you are sharing with someone you are not so comfortable with these rooms maybe a little "revealing" and slightly uncomfortable. Personally I didnt mind,
I liked the newly renovated Star Rooms. I also liked the location of the hotel. There were many aspects I didn't like: - in room 601 (I stayed there between October 5-October 10, the heating was not working. I asked the reception staff to fix it, and they said the automatic heating system has some problems and there' nothing they can do about it. - I had another reservation for October 11-13. I annouced reception at check-out on Oct 10 that I will be late (around midnight) on October 11. When I arrived on October 11, they gave me a smoking room, which was impossible to breathe in. I asked for a non-smoking room and I've been told that there are no more rooms left, because I arrived very late. I found this offensive, as I announced the hotel two days before that I will be late, not to mention that I also left my luggage in the cloakroom. - after long talks, however, I was given a non-smoking room, with twin beds. It is the worst room I've ever been into, 301, it's like a coffin. Take my advise and don't offer it to other clients ever again. Also, this room was cold, as the heater was barely defrost (after turning it to maximum).
The security use of key cards for all access including lifts.Felt safe.
This hotel was in a great location and had very friendly staff. The room set up was a little strange. The bathroom was all glass and lacked privacy. The bed was also placed strangely with the foot of the bed against the wall. This was a very clean hotel, and one of the most comfortable beds I have ever slept in.
good location 5 minutes from the shopping district and 10 minutes from most attractions. There was building work being carried out in the hotel that we weren't informed about and this started at 6am. so each morning we stayed we got woken by loud banging. in future i wouldn't return to this hotel due to the construction work not being disclosed at check in or appologised for on leaving.
Unfriendly & authoritarian check in staff, not customer orientated. Run down rooms not expected from Best Western.
Great location, room was clean, comfortable The concierge was very helpful Good WiFi connection :)
Good value for money considering the location The part of the hotel where i stayed would need to be refurbished. I'm generally not fussy but i would have appreciated cleaner bathrooms.
Only the fact that there was free wifi Small room, barely 6*8.. TV was crap, battub was the smallest I have ever seen, didn't know they made it this tiny... Room had odor, housekeeping didn't change bed sheets nor did they clean the floor, just placed new towels in.
Location. Clean. Tiny shower in bathroom. Curtains didn't quite close to block all light.
It was closed to the festival I was attending. Silent rooms. The rooms are completely small, nothing to do with what they show in the pictures in this webpage. Even the wardrove was impossible to be open because of the space. The room cleaning was not good at all.
We wanted a budgeted hotel in the centre. So it worked. Interior of the rooom we stayed was very standard and poorly decorated
Good location close to points of interest. Sparse furnishing and poor maintenance, dirty carpets, cold room.
Comfortable room, although not very big, good bed and very nice sheets. Enough storage space for clothes. Nice bathroom. Excellent location! Hotel stuff (apart from concierge) not really customer friendly.
Located next to Rembrandtplein with trams and restaurants, Terry at the bar was AMAZING! Broken elevator, tiny room, shower was awkward, hot water broke, bathroom door was a shower door
The location of the hotel only The staff spoke to you like you like you are stupid essp the guy working as a concierge. The bathroom was extremely small with dirty walls and black stainscreen in the wall lining. The roomovers looked nothing like the pictures.
central position for visiting amsterdam Impersonal feeling with pseudo design furniture
soft and comfirtable bed You have to pay for everything such as internet, phone calls, TV, etc. Service was poor. Prices are relatively much higher than other similar hotels.
hotel staff and clean the Spa
very comfortable bed and soft sheets front door was not working so had to use side door
Location and staff Internet services not included in package
Great geographic location Fee parking for the car Fitting out of the hotel entry not indicated on website. Worse soundproofing of the room windows.
good location, great comfortable beds and nice gym and sauna area
The hotel was pretty fine, clean and with good style. Very close to the center. The room was big enought for all family. We didn't got any breakfast at hotel, but during the boat cruise, the stop is very close to the hotel. Miss the boiler for have some tea in the room. The remote control of TV almost died.
location There internet.
Nothing !!! Center of Amsterdam
it has free parking and there was a very nice, modern design and comfort hotel for all the hotel was far from the city center. internet access and some of favorite pay TV channels was very expensive
No breakfast included in price
Near convention centre Expense
the room looks very nice :) The hotel served a variety of delicious and fresh breakfast. My friends and I enjoyed the stay there! A little far from city center.
Green apples at the reception too cold, and staff took a long time to process an already paid service for 5 people.
Convenient to RAI. Uncomfortable beds, antique hair dryers, slow and slight erratic elevators, long lines in reception, slow and error-prone room service
Breakfast No communication on parking option next to the hotel (much cheaper than Novotel)
friendly staff very expensive for breakfast
Stuff is kind.
Location was decent if you are travelling to amsterdam arena
Long story short... Showed up at 8:30 PM to check in and was turned away to another hotel (much further away and in a bad location) even though we had a reservation. No advance notice or warning was given prior to walking into the hotel. Not a single email was sent even though they must have known hours before we walked in. They did nothing to improve the situation... the staff basically said too bad, deal with it. Attempted to contact management, only to be rebuffed and ignored.
The Staff was pretty nice and helpful, the breakfast, the beds and toilets were good, the wifi was pretty decent, location was great. No free Airport shuttle. Heheh Just kidding, not much to complain a bout.
Looked great online but failed to meet expectatio a. Tiny rooms, had to refute several charges on the bill and the rooms on the ground floor were shockingly noisy from the lobby. The shuttle we asked them to book did not arrive and had to locate our own ride to the airport and while the staff was lovely to deal with found myself having to deal with them over issues I wouldn't have expected from a hotel of that alleged caliber. My wife and I were charged for breakfast which we expressly opted out of upon check in and never ate. The rooms were tiny by American standards and the bedding and pillows were lousy. During our three night two day stay our room was never serviced and the walls and doors being so thin means any noise or movement in the hallways is clearly audible and that got old quick.
Great location. Efficient checking in and basic services. Reasonable cost.
This hotel was the perfect distance to walk anywhere in the city, clean rooms, friendly staff Some construction on the street outside, but not too noisy
Great location, reasonably priced. Breakfast buffet was fantastic. Shower was not very well enclosed.
The location was great. The breakfast was good as well. The rooms are small but that's normal for Europe. Also I wish they had access for strollers and wheelchairs. The other issue currently is the construction in front of the hotel.
the situation, the kindness of the staff. the smell in the bathroom.
The location - near museums and canal cruise; friendly staff. We also appreciated Kayak's arrangement for its convenicence and inclusion of breakfirst. Thank you.
Next door to museums and across the street from canal, cruises and casino Very helpful and professional staff and excellent restaurant on site (MOMO). Clean, well appointed room of adequate size. Highly recommend Road traffic could be heard but not a significant negative
The location is perfect. We recieved a warm welcome upon arrival, and was please try suprised at the accomodations. The bed was very comfortable, view perfect, and the room size would meet or exceed any standards. Literally the best location for a brief walk to vo delpark, museums, de hallen, red light district, and tram stops. There is no pool, but for us we didn't care. The lobby was warm, as is standard in most of holland, but rooms are well air conditioned.
Staff at reception and night porters were very helpful and friendly. The 'living room' area is well designed to be modern yet comfortable, the range of books available to look at was excellent. The location is excellent - Leidseplein is a stone's throw away and there are lots of really great places to eat. The Museums are also just around the corner, and tramlines are a 5 minute walk away. Sometimes we had to wait quite a while for our presence to be acknowledged and orders taken in the 'living room'. Also, a couple of times staff entered our room after hardly knocking or giving us time to reply! I think the rates are quite expensive when you consider that they do not include breakfast and the charge for web access is huge!
Cleaning staff was nice. Water leaked from my ceiling onto me in the middle of the night. managenent was totally unhelpful.
Location and staff were great. Breakfast although pricey was huge! Very decent! Very clean and comfy bed. Room was modern although the "non-divided"/private bathroom may be an issue to non-couples. Some of the toiletries where empty.
MOMO I was not happy at all with the bed and I ended sleeping on the floor because the matress was really bad.I paid 160 € and I think the bed should be comfortable.I was not happy with the answer of your staff saying that the bed for standard rooms.I was that close to go down to the reception with the matress to show it to all.
- Proximity to Amsterdam's famous museums - Comfort of the bed - Size of the bathroom (we got a handicapped room) - Availability of luxurious toiletries - Clean, well-kept rooms - Friendly staff - DELICIOUS hot chocolate - Free, reliable wifi - Room itself was a little small - Cleaning staff arrived at 8am
Close te citycenter Bed en cushions to soft. Bad smell
The location was excellent for visiting the Museums and good selection of cafes and restaurants nearby. Canal boat trips right outside hotel entrance. The room was cramped and somewhat claustrophobic. The cost of the room was far too expensive for the size and no breakfast included.
From a tourist perspective the location of this hotel is very good indeed, it is just metres from the great galleries and Vondel Park, and close to Jordaan. The #197 trolley bus around the corner opposite the Van Gogh museum takes you to Schiphol in 30 minutes for 5 euro (pay as you get on), every 1/4 hour, and trams #2 and #5 take you to the main railway station. Despite being on the relatively busy Stadhoudekade street, the hotel is quiet. The rooms are clean, very comfortable, slightly but not overly cramped, idiosyncratic in design, with air conditioning that works. The staff are intelligently helpful, switched on, and very pleasant. I think that is a Dutch thing anyway. I took the 'with breakfast' option. I recommend it. All this comes in at about $210/night per room including taxes. There are plenty of cheaper places around but if you are in Amsterdam for a couple of days and want a faultless, quiet, reliable, central place to stay, this is a good candidate to consider, and worth the money if you have it. The only thing that I wasn't keen on was the Momo restaurant that is attached to the hotel. It is a Sushi only restaurant, so if Sushi is not what you want, too bad. We ate there one evening and while the Sushi itself was no doubt excellent, it was expensive for what it was - as in my opinion Sushi tends to be. If you like a rank of chefs attending minutely to each bite, and lots of pretty waitresses regularly asking if you need anything, or don't really mind about the cost, that's fine, enjoy it and pony up liberally at the end. Otherwise, don't come to this place too hungry, or with kids, this one is for the up-market purists. There are better places nearby, serving quality food of other types for quite a lot less.
Location is great. Clean Standard rooms are a bit small but great for a couple. Staff is very professional. Concierge is great with recommendations
The location, the facility and room, and the staff. All was wonderful. I hope to go back. The hotel was busy and our room was upgraded to a superior room. It was very nice. It was too short!
convenience to Amsterdam attractions Our room was a little small
A very cozy boutique hotel in a great location with friendly staff. The shower was scary.
Friendly hotel staff and clean rooms. Good location. Small Room
location, services, cleanliness,
they confused me with another guest and gave me key to his room
Breakfast was very good with a nice selection of foods. The bed and pillow were very comfortable. I especially liked the good location to the museums and the friendly staff. Thank you for a nice stay. It was a little difficult to move easily between the bed and desk in room # 305.
Location near to the fashion and museum district. Quiet street the room was a little hot during the night
Lovely area, lovely hotel in charming old buildings, however with modern conveniences, large bedroom, excellent, helpfull staff. Beautiful fresh flowers in the common areas and in the bedroom. Everything perfect...
the hotel is walking distance from the museum area and the main shopping street the room was not insulated well, no double window so it was a little bit cold
Beautiful hotel, very new, nice comfort inside, especially the coffee in the room The glass bathroom door is spectecular, but somewhat unusual for me.
Beautiful hotel, great architecture, friendly staff, facilities in room (like nespresso machine, free minibar and great bed), right in the city centre, reasonable prices for food and drinks. Just a small thing: the hotel is a bit of a maze, takes a bit to figure out how to get from your room to the reception, but the staff told me that new signs will be there soon
it was an amazing hotel ,the room was superb , the hotel is located neer by the sentral station i liked everything
good area and historical building
everything it waas a very nice stay more light in the room. That's my only remark. Please do something about this because it's too dark in the room!!!
Art Nouveau hotel;you need to like it to enjoy the hotel,which is beautifull than ; large rooms, well equiped (surprising free of charge minibar, including alcool),nice restaurant and buffet breakfast(a little bit expensive) ,beautifull spa with swimingpool.Close to the railwaystation,at the border of the old centrum. Reception not "5 stars" due to small office,waiting time if some other people arriving simulteanously , and to few personnel at the concierge office !
Please write at least 15 words
The Staff, The atmosphere, the cleanliness, and the service...
Good comfortable rooms Hotel still being refurbished, so some things not yet finished in hotel and the room. i.e. no toilet door and shower leaked badly as door seal seemed to be missing. However, the room was comfortable and the bed was simply delightful.
The best things in the hotel are the free minibar, the location and the helpful concierge employee mr.Roel Smits. Overall my staying in the hotel did not meet my expectation (I expected more for what I paid).
Great location. great food, friendly staff. pricey
Good location, helpful staff, nice bar.
Very central location, clean, friendly, well-furnished.
Paid extra for lounge Lounge didn't have food available all the time Lounge should open at 5 am We were with my handicap father and the hotel lobby is handicap accessible but it would be a real problem if he had to leave quickly.
nothing Had booking confirmation in-hand. Manager asked a ton of questions, asked me to email her the confirmation, wasted a half hour till she finally told me the reservation cannot be honored because their reservation system was already closed, meaning they overbooked and refused my reservation after I already showed up at the hotel. They wasted my time. They were rude. They tried to blame me even though all i did was book online. They provided no assistance in getting a different room in the city. Awful experience. BE CAREFULL ON BUSY NIGHTS, THEY OVERBOOK.
The location is perfect, walking distance from the train. We also walked both days from the hotel through the neighborhoods to the museum district and back. The breakfast and cocktail receptions were an added benefit.
Good location, big and clean rooms,nice staff, value for money
Excellent location, which is why I would still recommmend it. Not particularly good value for money. There were rennovations taking place making the room a bit noisy duraing the day. 30 Euro pp breakfasts are too expensive and should have been included in the rate
I liked the location and the style of the room. We wanted to make some tea as it was quite cold in Amsterdam but there was no tea pot. We asked the service and it appeared the tea pot would cost us additional 6 euros. I think tea pot should not cost anything in the hotel of such level.
Great central location. Nice, business-class hotel with good facilities and service. Ask for room facing courtyard, which is quieter than street side. Kayak price of $170/nt incl (very good) breakfast was great deal for this property.
We thoroughly enjoyed our time in Amsterdam and couldn't have asked for a better hotel. Very comfortable, immaculate, great location, incredibly friendly and professional staff. Would definitely recommend this hotel for pleasure or business trip. nothing
Good colours, style of reception and breakfastroon was pleasant, fireplace at receiption were really nice. No fitness room at the hotel. Wholefloor carpet is not same style than other things. Corridors ugly.
Excellent all round! Will definitely stay here on future trips to Amsterdam. No iron or bathrobes!
The staff are excellent I do Think Ther price is high
The location and the quality, cleaness of the hotel
Hotel staffs were professional and polite. Free Wifi is a bonus! It will be nice if breakfast is included.
Great staff knowledgeable about area and willing to answer questions and provide direction. Rooms are clean.
location, nice hotel
The attitude and helpfulness of staff was very good. Cleanliness and presentation was good The location suited us very well The breakfast room was too much of a crush and could have been laid out better. The afternoon coffee and evening bar facilities were given low priority.
WiFi did not work in my room (signal too weak) but worked well in lobby
Excellent location, 3 minute walk from Amsterdam Centraal
Location Being overcharged/ They cached my deposit and failed to return it! (50 Euros)
Lovely comfortable room, nice decor, loved the dimming lamps. We had to queue to check in, and after our long journey to get there, we were tired and wanted to go up to our room as quick as possible.
Location Too hot
Nice room, bedding, etc., convenient location, and helpful staff. Room 101 (below street level) would not connect to the wifi and was below the reception/lobby area, so you heard steps/luggage overhead.
location is great, very central, easy to access everywhere the room we stay is super small, and the stairs were super thin. in d room we can see dust! can hardly move anywhere. too small for 2 persons. it looks boutique from the outside, but the is not. not value for money at all comparing to other hotels around that area.
Fabulous location. I walked everywhere. Easy to catch the Conexxion shuttle bus to and from airport-5 Euros! Staff helpful. Room is soooooo tiny. Compact-like the size of a king sized bed-only that the entire room. I managed and I was alone. if I had booked for 2 people it would have been interesting.
great location, nice staff, nice rooms, great atmosphere. I'll be happy to come again. no aircondition in the room which is a problem when the weather is hot. when opening the window you sometimes suffer noise from the street.
not a nice welcome. changed room three times before we got an acceptable room
Staff were brilliant, Location, Value for money
The hotel is superbly situated just off the Leidesplein and easy walking to the main shopping streets and bars The room was a little style over function and the double bed was 2 singles pushed together. It was also a little noisey, not to bad but depends on your neighbours as the rooms are connected by a joining door and the walls are not thick.
The friendlyness of the staff was second to none, and it was absolutly beautiful room
Staff were very helpful and easygoing. Breakfast was very nice. noise from adjacent rooms, having to carry my bags up and down very narrow and steep staircases. The lifts were so small, I could not fit in with my luggage, and had to be in the lift to push the button.
Total confusion on check in and taken to sister hotel, (Roumer) Very little explanation. The room though was very nice and on a quiet street so maybe in the end it all worked out. Just the check in experience, staff also seemed vague about the wherebaouts of another hotel that I had to attend the next day and would have sent me to a completely different place, if I hadn't double checked myself.
Beautiful hotel, Room cleaning is handled all day long, not as usual only in the morning. This is not optimal if you have children who need to sleep in the afternoon
The Hotel was in a great location!! The hotel was clean and decorated nicely. The staff were friendly and helpful. The bar wasn't open during our stay due to referbishment and we didn't have breakfast there so I can not comment on food. However i would go back to this hotel again and probably will next year.
Excellent breakfast Look and feel of room and hotel, just plain beautiful View from room Narrow bed Very load ventilator built in wall TV without teletext
Good location, great sized room, friendly and helpful staff. Whilst it didn't bother us too much, other people may find that the street noise is a bit much and goes on until quite late. The windows when closed do shut most of it out though. Obviously there isn't a great deal the hotel can do about this.
The location was perfect to tour the city and yet be out of the congestion of the Dam. Lots of restaurants, shops, public transportation and access to museums and art. The hotel bar was not open and under construction. It would have been nice to have an inhouse place to relax with a glass of wine.
The central location is perfect for Americans wanting to be close to the Leidessttraat shopping district, and is in the heart of the canal-ring district as well. Its proximity to the cafes and coffee-shops that made Amsterdam famous, the little restaurants, etc. is amazing... only one-half block from the famous Rokerij coffee-shop! It is three blocks from the Cafe American, at the American Hotel; it is three blocks the other direction from the heart of Amsterdam's designer district. In summary, the ideal location to experience Old Amsterdam. While room service and an amazing restaurant, as well as the bar being opened after its current renovation might have made the stay more pleasant, the low pricing would not have been possible.
Perfect location.We shopped every day because it was too much easy to get hotel. Our room was a little bit cold so we ordered an extra blanket but it was dirty and smelling.
The reception area; the comfortable bed; the cleanliness and efficient heating of the room; the view (we were on the 5th floor); the location; the breakfast An occasional strange smell in the room; the fact that emptying the bath flooded the bathroom floor; the general blandness of the room (it could have been in any city centre hotel); the need to update furnichings and decor
Convenient, nice neighborhood setting with a congenial atmosphere nearby. The wireless was only available through T-Mobile and required a separate account. That wasn't clearly explained.
Location is great and central - but also noisy Needs urgent renovation. Rooms somewhat filthy.