Santa Teresa Hotel RJ Mgallery By Sofitel

Excellent staff,front desk superb. Rooms are lovely and Santa Teresa is much more interesting than the beach areas eg Ipanema. The restaurant, food was good but service poor and very expensive

Happiness, friendliness and helfullness of staff and their commitment to service Attrractive environemtn of hotel and surrounds. Convneinece to cultural locations.

Outstanding staff who went out of their way to help us find great restaurants and make our stay comfortable. All reception and restaurant staff spoke great English. Our deluxe room was absolutely beautiful with a comfortable bed. Beautiful bathroom. We had housekeeping come into our room without knocking once. Otherwise, no problems at all.

The staff were exceptional - friendly, highly responsive to all requests, fluently multi-lingual. Although the website had promised a gym or fitness room, there is no such facility: only a spa for massage and facials and similar treatments. The location in Sta Theresa is interesting for a couple of days but not the most convenient for longer.