Hotéis em Jerusalém

Contras: I'm pretty sure my wireless earphones vanished during my stay there.

Prós: They were absolutely fantastic. Every part of my stay

Prós: The facilities location and breakfast were all excellent.

Prós: Everything about this hotel was simply amazing . The breakfast really topped it off, super delicious!

Prós: Overall it was very great,

Contras: For an environment that is very comfortable it would've been nice to have had amenities like water and fruit, or at least water extended in the room each day of the stay

Prós: The location is excellent, the breakfast is sumptuous, and the greeting staff especially Ronit, very warm and friendly.

Contras: Nothing.

Prós: Gorgeous view and best service!

Contras: Pillows not very comfortable, sheets too small but these are minor problems when you compare it to all that's positive!

Contras: Great hotel in a wonderful location, fantastic caring and attentive staff. Enjoyed my stat very much, will come again and recommend to my friends.

Prós: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja

Contras: Todo bien

Prós: amazing staff, beautiful hotel, perfect location

Prós: Had a wonderful experience. Everything was great.

Prós: Lavish Buffet Breakfast. Tons of variety!!

Prós: Great facilities, lovely breakfast, lots of activities, good selection of day trips and tours at the travel desk

Contras: It was so noisy outside, we barely slept during our stay. There are free earplugs at reception - you'll need them!!

Prós: Super friendly place. Tours were excellent value and really good. The staff really make this place.

Contras: Better coffee at breakfast

Prós: The room was clean, and the building is near the city center. Staff was organized and available.

Prós: Localização

Contras: limpeza. ar condicionado com muita poeira, por exemplo.

Prós: all, my best time in a hostel worldwide.

Contras: perhaps connect to Airport ben gurion

Prós: Room, breakfast and location were all fantastic.

Contras: Nothing. Everything was great.

Prós: Great location, room clean and comfortable, excellent staff. For sure great place to stay in Jerusalem.

Prós: Wonderful stuff and perfect atmosphere.

Contras: A bit expensive for a hostel...but worthy for the services.

Prós: Located in excellent location with beautiful view. Brakffest is outstanding, I never sow so many options I didn’t have a chance to use the Spa health club and Pools but I’ve heard that it’s one of the best, I definitely recommend to try this hotel

Prós: Beautiful hotel. Amazing bathrooms and bath tubs. Everything is very clean and comfortable. We didn’t do the breakfast option as it was pricey but there is a coffee shop down the street where we ate breakfast and had coffee. It’s about a 5-10min drive to the old city and you’ll have to take a taxi or drive and park at a parking garage. There’s not much going on around the hotel other than this area called the “First Station” which has some restaurants but everytime we went it seemed quiet and not lively. This is definitely a nice place to make your base in israel but just know that coming to and from the old city or the market will require transportation.

Prós: Lovely stay, beautiful hotel in a great part of Jerusalem. Breakfast is very expensive - it looked beautiful but I decided it wasn’t worth it. Dinner and drinks were good, service was quite slow. The room was stunning with all the amenities, a nice little balcony. The Turkish bath is a must. Would love to stay again.

Contras: The slow service at the bar area (on the same floor as reception).

Prós: Breakfast was amazing

Contras: Customer service

Prós: Loved this hotel and had an amazing stay. Great facilities, location, fantastic breakfast and staff service was exceptional. Huge room and really comfortable bed. We also had Club access which was fantastic. Only place to stay in Jerusalem!

Contras: The Spa isn't a part of Isrotel chain, therefore their service wasn't good at all, unlike Cramim for example.

Prós: Great location. Nice clean room with great bed.

Contras: Reception. Dreadful check in & check out. They stuff needs training. They are the "face" of the hotel and they are doing a lousy job. First they didn't find my name. I had to show them the booking.com reservation (Koren). Then they didn't know how to change the reservation from card to cash. Upon checking out; they printed the wrong bill. The lady checking us out reassured us that the parking was paid. Guess what, the parking garage didn't let us out... Only when the parking garage got on the phone with reception- the parking gate opened. Reception gets a 0 mark.

Contras: I messaged the property mire than a month prior to my arrival quering the cancellation procedure due to the Corona Virus but as yet hace not received any response.

Prós: I highly recommend this place! Such a good service! Very clean and delicious breakfast. And close to many sites.

Prós: Food was delicious.

Contras: Bathroom was in a poorer condition.

Prós: location was close to what I needed the next morning price for night + breakfast per person was decent

Contras: --

Prós: Breakfast was great.

Contras: Providing adequate more accommodations such as coffee maker, water, tea bags, coffee, as well as sugar..

Prós: Wonderful breakfast with local dishes. No problems with the parking - you just need to leave keys in your car. Close to the gates of the Old City.

Contras: Pigeons being heard very early in the morning in the room we got.

Prós: I liked the location and the staff

Contras: The beds are really hard because the mattresses are pretty out dated.

Prós: Clean and good equipped room Location is great Staff is friendly No light and sound disturbing during the night. FINALLY - THANK YOU. Big variety for breakfast Parking Price / Value

Contras: Breakfast itsefl was no so tasty, poor seasoning They dont treat well to parked cars If you ask for something they say: "Consider it as done" but they will do nothing or do it wrong. (2x times for me when i was asking for something)

Prós: Mr.Hassaln is a really nice guy!!

Contras: For all..

Prós: Beautiful Watermelon at breakfast

Contras: The oranges

Prós: Such a lovely staff. Breakfast was stunning and a lot of choice. Clean rooms every day! I just loved it.

Contras: The wifi is a little bit slow for uploading videos and photos. But to chat it’s all working good.

Prós: - Good location, very close to old city by walk - Everything was normal (not so bad and not so very good)

Contras: The hotel could offer for group leader free upgrade of room. I was group leader with group of 18 people.

Prós: The staff was super welcoming and sweet with our two daughters

Prós: Lobby was beautiful, great swimming pool/workout area.

Contras: Times pool was open was a bit too late. Sheets could have been of higher quality.

Prós: The staff was so friendly and was anxious to make you feel comfortable The spa was amazing and pool and work out area very unusual for Israel!

Prós: Room was away too small

Contras: Room size.

Prós: Location Pool

Contras: Bed matress and pillows not so comfortable Room windows not sealed enough - strret noise on a Thursday night was bothersome Extra price for dinner at hotel 500 NIS for 2 is outrageous. Call requests to room unanswered - need sweetner for coffee.

Prós: The shower!!!!!!! Lol

Prós: Everything besides breakfast finishes at 10 needs to finish later otherwise morning rush

Contras: Parking is a pain

Prós: Beautiful grounds and building. Alaa was the best! He was very kind and helpful. The breakfast was amazing!!

Contras: Nothing bad can be said about this classic!

Prós: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast

Contras: The hotel is starting to look its age and needs some upgrading.

Prós: The perfect hotel to see Jerusalem from. Unobtrusive service in a classy venue. Just perfect!

Prós: Extremely attentive staff. Excellent gourmet dinner. Beautiful decore

Contras: Was disappointed tgat swimming pool was empty and not heated

Prós: Location, friendly staff, large room

Contras: Old building and the room needs renovation: the bath equipment is a bit old, as well as room furniture

Prós: The location of the hotel was really really great and convenient. The elevators work super fast and you do not usually have to wait very long.

Contras: I booked this hotel for the first night of my trip and again for the second part of my trip. During the first night my room had a interesting smell, my boyfriend then noticed on the side of the bed there was a big stain that looked like dried throw up...

Contras: The bed !

Prós: The staff tried to make things better

Contras: A lot of construction noise around. We were given a new room with a broken toilet seat. Bathroom towels looked very old, location is not that great. We tried to extend our stay for a third night, but hotel never found our reservation, but they wanted $

Prós: The hot chocolate in the breakfast was exceptional

Contras: I thought the bread in breakfast was a bit stale and old and so was some of the other food , and I thought we would get better value for money on the room

Prós: Luxurious.

Contras: It wasn't the perfect location for us. I wanted the old city. This was upscale new city. Beautiful but I wanted to see the ancient city.

Contras: The staff was indifferent.

Prós: everything , the staff is amazing, generous , caring and the guys from the reception “adi saadi” was really nice and gentle, definetly will come back again

Prós: Large clean rooms beautiful lobby and restaurants

Contras: The front desk staff was an adventure every time

Prós: Location was perfect, next to ICC and Central Station and heart of Jerusalem

Contras: bathroom was a bit old fashioned

Prós: The hospitality was great

Prós: Everything was fine.

Contras: Everything was fine.

Prós: Location and pricing for room had to pay for parking every time you

Contras: You had to pay for parking every time to left and returned

Prós: great location and friendly attention

Contras: we had serious troubles with our assigned room, we paid for a deluxe room and we got a simple room with an out of order air condition machine and other issues but the second day the administration fixed the problem reassiging us to another and best room in the fourt floor. The kitchen wasnt cleaned well in this room.

Prós: It was reasonably close to the heart of Jerusalem.

Contras: We walked in to toenail clippings on the floor, hair clumps in the sheets , and rotting food in the corner of the room.

Prós: Reception area

Contras: No kettle in room No facilities for tea/coffee

Prós: Little to no service Room was not cleaned even once during whole stay and twole sneer replaced Extremely poor breakfast consisting dally of a rotatable homos dish ,olives some spread, colored water, extremely dark coffee, & sliced bread One day no water

Contras: One person doing room cleaning and setting up breakfast, almost no staff Room never cleaned or towels changed during 5 days of stay. A joke of a breakfast

Prós: Size of the room The staff was friendly and helpful but unable to do anything about the inadequacies if the hotel because of poor corporate management

Contras: The air conditioner did not work. It was sweltering hit. There was no breakfast. White bread, instant coffee disguised in a coffee pot, a few olives and chumus is not a breakfast and nitnanything edible certainly not forna trzvler who intentionally books a hotel with breakfast included. In addition, children can’t eat thst .

Prós: The air conditioner dosent work in the summer And the heat doesn’t work in the winter

Contras: A very good location

Prós: only 5min walk to the old city, wifi good enough for netflix and voip

Contras: poor breakfast, toast + jam is not the same as a European breakfast, ants in a room on the 4th floor ..,

Prós: though older, the location was fantastic for access to Old City Jerusalem

Prós: Nothing

Prós: The place was good for value Reasonably neat and tidy The receptionist was kind to me.He lent me a charger for my phone.I thought that was very kind.Bless him!

Contras: To start with ,the place had lingering nicotine smell although smoking is not allowed inside.That made me think the smoking area is not very far. There was no complimentary cup of tea or... something as a civil welcome.Thank goodness,I had a teabag in my handbag and I just asked for a cup of hot water. Air conditioner was not working. Bedside lamps were also not working. Not many options for breakfast...cornflakes,slices of bread for toast,white cheese and white yoghurt... you take it or leave it...that's it!! No placemats on glass table tops(I found that a bit strange)

Prós: Top location, great staff, generous rooms

Contras: Breakfast was very chaotic

Prós: Excellent service of hotel staff

Prós: Pool. Breakfast. Location.

Contras: Staff attitude. Room Cleaning service Facilities upkeep

Prós: Staff were very helpful and the location was excellent

Prós: Rooms are nice and clean, stuff is very polite

Contras: Breakfast on Saturday was the worst I had ever in any hotel worldwide. Rooms are quite small Although our room was cleaned at least once a day, we were stuck without toilet paper and tissues in our room.

Prós: The very kind, polite and helpful staff, the amnesties in the rooms( although cofee capsules weren’t reniewed)

Contras: The wet sauna has no facilities to wash the sitting benches before and after use. The lunch is incredibly high priced, especially for kids(300 shekels ?!, 400 for grown ups). As I reserved 3 rooms in some there were minor problems like tv out of service or plumbing faults.

Prós: Great location, comfortable room

Contras: Very loud and you could hear everything behind the doors of the room, not bright, dirty cups for breakfast, no cattle in the room, bad air conditioning system, had to get up and turn it on, otherwise was cold in the room. Too pricey for the quality I have stayed there 8 years ago and it was way better

Prós: The breakfast menu was great. The employees were great

Contras: Bathroom full of mold. No clock in room. 4 people from hotel staff walked in on us unannonced in the first 2 hrs we were there.

Prós: Nothing much.

Contras: The room temperature was controlled centrally for the whole hotel. It was a very hot 25C in our room. The thermostat in the room was not functional. There is no variety in the menu of the hotel restaurant. Many of the dishes were not available. Service was bad. Waiters did not know what they were doing. One morning our room lost power though it was restored in a couple of hours. 3 days we did not have tv because the hotel cable connection was malfunctioning. The drain in our bathroom lavatory was clogged. It was fixed only the day before our departure.

Prós: I did not have time to eat breakfast.

Prós: The breakfast was the best I've seen in a long time

Contras: Just the best. The room was lovely and the food was incred. Would deff stay there again

Prós: so many things went not so well . the little that went well was very bitter sweet

Contras: the staff is very irresponsible. i had a flood in the bathroom because the piping of the sink broke. the safe was not working because of low battery. many lights in the room were burnt out. the heating was not working properly. i asked to speak to a manager , none were available. i told them the least they could do is upgrade my room , which they refused . the ramada itself send me a survey and after i wrote them what i am writing you , the wrote back that someone will contact me . no one cared enough to do so

Prós: The Room

Contras: The service. It was terrible!!

Contras: Extremely poor service and very badly managed.

Prós: gr8 health club included, but no breakfast, room shower needs updating.

Prós: Nice and central. Beds were comfortable. Good breakfast. 615amLuggage drop off room was safe and convenient

Contras: A number of small things were broken in the room like the remote and shower head holder. Construction could be heard from 615am

Prós: Hotel has perfect location, staff was very nice . It caters to the orthodox Jewish by having a Shabbat elevator etc. breakfast was amazing

Contras: There was no soap in the bathroom, which every hotel should have. The facilities were minimal but worked for us. The TV did not really work for us.

Contras: Very old furniture and AC Breakfast is ok Location is ok

Prós: The hotel is extremely central; close to everything. Staff are helpful and nice. Breakfast is wonderful!

Prós: the location and the shopping mall is very good

Contras: the drain of the shower had a back up making a flood on the bathroom floor and the breakfast time ends to early to be able to get it

Prós: Old and needs good cleaning

Prós: location and the bathtub were nice to have.

Contras: I should have read more reviews before staying at this place. The beds didn't have fitted sheets, only loose sheets which slipped off by just sitting on the bed. The sheets and covers were stained and there was only one spare blanket and pillow which didn't even have covers. There were only 2 pretty small towels for us to use, with no extras. The beds were so uncomfortable to sleep on that I spent half the night on the floor, the shower hose didn't work so we couldn't even shower. The walls are so thin I could hear the people in the next room when they got home at 2 am and struck up a loud conversation, and was woken up a bunch of times by sirens outside the windows. The windows themselves are really thin and have no screen or anything so you can hear everything from outside. It was the worst night's sleep in a while for both myself and my husband. The breakfast options were very limited, and the coffee was really bad. Even for the affordable price, it still isn't worth the inclusive breakfast, there are other hotels we've stayed at in the past for only a little more money which have blown us away. We're not usually picky people but will never again be staying here.

Prós: It’s very close to the Central bus station. Nice rooms look at a little shopping mall on the bottom floors and is very close to a lot of facilities

Contras: The only issue was the power went out for about an hour in the middle the night but I think it was to the whole block

Prós: The location and the food. Good value.

Contras: Too many tour groups and a lot of noise.

Prós: Breakfast was fine

Contras: Bed sheets and covers not acceptable

Prós: Location was good and breakfast

Contras: staff were not experience and pleasant

Contras: Shabbos elevator didn't work. No conditioner in bat

Prós: Nothing !! What a horrible place, horrible and insensitive staff.

Contras: Horrible and súper bad experience. Wouldn’t recommend it, mean staff, everything terrible. Never book this place!!

Prós: Amazing location, helpfully team. Rooms are so clean and comfortable. I will come back of course !!

Prós: We were spoiled with a bottle of champagne for our celebration. Room was clean and spacious, staff were nice and friendly.

Contras: Bathroom facilities had malfunctions and the staff came every two hours to ask us if we need anything and it was annoying since we didn't ask for them to come. Our room view was quite disappointing. Breakfast was basic.

Prós: Great location, 10 minutes by walk from Western Wall. Very nice interior, like jerusalem stone on the walls. Comfy beds and very quiet rooms. Fast check in, friendly cleaning service. Shopping mall (street) Mamilla with caffees just few steps away.

Contras: I was not informed, that opening of the fridge means I have to pay. No space for own drinks. The refrigerator is more as an vending machine than a fridge. Even after 5 days I didn’t understood the lighting system. Unprofessional service in breakfast room. All the time chatting about private things (yes, I understand little bit arabic) and nose picking on the floor. Breakfast not really tasty, shakshuka too sweet, old fashioned bufet like from seventies, bad coffee. No breakfast a la carte. One evening we went to Mamilla Rooftop Restaurant. Which is sold like restaurant with unique panoramic views. We had an reservation, but nobody was at the entrance so we were waiting and had to ask someone to take us to the table. When we finally sat down the ugly plastic jalusie went down and the view was...over. We asked the waitress about it and her answer was „it is broken“. We told her, that a few minutes before it worked and she said „I will check it“. From this time she completely ignored our table, she sent another waiter with diner to the table and a barman with drinks even though she was clearly all the time with her back to our table. After everything was eaten and glasses were empty we asked somebody else to pay, because we‘ve been still ignored. Her behaviour was so unnaceptable to the point that we didn’t go to that restaurant for the rest of the week. Next day the lady was in executive lounge. We ordered two tonic waters, we received just one. Without ice and straw but with sour and pissed face. Btw., nobody at the executive lounge is informing guests, that they are serving non alcoholic drinks too. But the worst think was the check out. There was a 30$ Room Service which we never had and it took about 15 minutes to explain it. But they asked me to return them my credit card, cancel the transaction and do new one with correct amount. The reception supervisor assured me, that first ammount will be back on my card in few minutes. Unfortunatelly it was not.

Prós: Shabbat dinner.

Contras: Bathroom layout is awkward.