Excellent value !!
The rooms are great, spacious, very comfortable beds and bedding. Location is right down the street from Universal. The breakfast is also top notch. Parking is kinda tough because a lot of folks don't adhere to the 1 car per room rule. But the front staff and security are very friendly and helpful in trying to help with this.
I liked the location, and the price. This hotel is showing it's age. Elevators are slow, and noisy. My grandson wanted to swim in the pool, Monday morning, but it was dirty, full of duck feces, and I would not let him. I checked out at 10:00 am, in time to see the hotel's pool guy show up.
I liked the that it was in a location where there were a lot of things to do close. Also, the manager jnesa was attentive and understanding to my not so good experience. One of the staff members, From the name he had on his badge was Orlando,but it also said Music under that name, was not the most pleasant when I arrived. Then, our room had the toilet broken so we had to call the office that same night we arrived twice and it still was broken because the toilet chain inside kept falling, the phone inside the room wasn't working, they brought another one and it still the connection wasn't working at all, there were roaches in the room, the walls had a couple of dents and cracks, when I went to press "sleep" on the tv's control, instead of setting up the sleep mode, it would take me to an adult channel which I did not want to even see that, the beds were small and the door in the bathroom would be so close to the toilet that would rub my legs when I had to close it.
Close Access to all attractions The daily $4.50 charge should be more transparent. Was not on website and was not sure why it was mandatory. If everyone has to pay it then include it as part of the room price.
The hotel ran out of parking spaces one night of our stay due to guests parking across multiple spaces and asked us to park in a handicap accessible parking space (we are not disabled and do not have a hangtag on our vehicle). The hotel refused to find alternate parking and refused to enforce its policy that guests could not take up multiple parking spaces with one vehicle. Staff was incredibly rude about this and insisted that it was better to use the accessible space and prevent its use by persons who needed it than to wake up a guest who had violated hotel parking policy. When I insisted that I would not park there staff became very rude and dismissive. I ultimately had to squeeze my car in between two cars violating the parking policy and risk damage to my property to avoid breaking the law with respect to the accessible parking.
the view the courtisy
Nice staff Iffy restaurant
We decided to stay one extra night and made the arrangements the night before directly with the hotel. However on the next day at about 4:40pm we had to leave, and asked the hotel manager if we could get charged only 50%. She said it was not possible. That was surprising considering check-in is usually at 4pm and they could have easily charged us 50% of the rate from the night before or 50% of the rate of the extra night that we did not end up staying, yet paying full rate.
The location The concession is pricy
Pretty environment Not a single breakfast.
The building looked nice and new but there's rooms were anything but... The staff was really nice. The beds were pretty small
really close to Universal and Wet and Wild only one shuttle to Universal
Stayed only one night so we did not have the chance to use all facilities but it was a good first impression.
The hotel was very central, everybody was extremely friendly including staff and guests.There was a fridge and a microwave provided which were extremely handy when travelling with a toddler.The vending machines in the hotel also provided drinks at a cheaper rate than the shops.The hotel provided a safe place to store luggage after check out. There was an adjoining door in our room that led to another hotel room.We could hear absolutely everything from the room next door. House keeping was fantastic the first week but very lazy when the staff changed over the second week.Glasses weren't replaced, floor not hoovered,toilet paper not provided,bins not emptied etc.The freezer in the room didn't keep food frozen,all melted very quickly.
very clean and hotel staff were very nice and helpful,ideal loation for wet and wild adventure park.
The quietness The pillows are to big, the air conditioner did not work very well and the refrigirator either.
The room smelled so bad and the sheets were not clean Bad hotel
Ubicacion muy buena, buen servicio es recomendable para pasar vacaciones y visitarar los parques pq Queda cerca de los diferentes atracciones. Deben incluir en el desayuno más obciones.
Pool is nice, great location There are two buildings; one is new and the other is in desperate need of updating. Sink handle fell of whilr washing my hands. Maintenance came in and put it back on telling me not to move it so much. There is no fan in the bathroom and parts of the celing and starting to come off. The AC unit is also extremely loud and does not cool the room. Be sure to request the new building cause the old one is terrible.
Quite a basic hotel but the staff were helpful and polite. Comfortable and good size room.
It was convenient for where we needed to go whilst there, within walking distance of Universal. Breakfast
Almost everything Elevators accessibility with the card
Our rate (which was very good!) must have qualified us for being housed on a renovation floor. We were told at check in that there was work being don on the floor & there would be plastic on the floor in the hallway, but the workers should be done for the day. Although our room was completed, there were some paint/carpet glue fumes in the room and still a bit of construction noise on the floor at 6 pm. Another concern was at what time would the work start up again in the morning.... After calling down to the front desk, they did move us to another floor that had completed renovation. Noise did start up again about 9 am on the floor below, but other than that, the room was comfortable, spacious & clean - a good value for the area. Having the 24 hour convenience store is a huge plus - great for picking up soda or a snack whenever! We ordered food at the bar to take upstairs to the room & was told it would take about 20 minutes for a cheeseburger & hot dog with fries. After waiting about 25 minutes, it was finally ready - and although the fries were good, the hot dog came "naked" (and we're from Chicago, so expected at least an option of some condiments) and the burger was tasteless & dry - although it did come with tomato & some lettuce. You would be better off walking across the street to one of the chain restaurants for a quick bite or carryout...
Nice hotel friendly staff clean. good location. Quiet
We walked to Universal Studios each day. We were close to restaurants and stores. We took the shuttle back to the hotel each day.
facilities were good, food is good and rooms are well appointed. Cabs and Uber do not know the location and are often confused and can't find it.
The whole family love it,super clean and closed of everything,look forward stay there again!!
The magazine article about Rosen. The bed wasn't the most comfortable..
customer service was excellent and very friendly
MA Should have ale included in happy hour at bar
This isn't the first time we stayed here. love the shogun restaurant it's always a great time and great food. unfortunately the housekeeping staff does not obey the 11 o'clock checkout time we went to breakfast at the hotel and we came back all of our stuff Was thrown away even putting do not disturb sign up dod not stop the staff from going in our room way before checkout and emptying our liquor bottle and throwing away our food on the fridge and items we had gotten from universal that was on the table and nightstand. Also so not waste your money at the bar. I drink very often and can guarantee you their alcohol is water downed. We w took shots and didn't feel anything. We bought a bottle at the store on premise and that was what the housekeeping threw away. The sushi bar was excellent fresh and yummy.
The Receptionist at the front desk were very nice and very knowledgeable about the area and the check in was very quick and painless.
They took our reservation and our payment and confirmed it only to be told they overbooked and we had no room when we arrived. Too bad, I had stayed at a Rosen before and really liked it. Will never take the chance again.
Clean. No noise. Asked for towels and they were brought up in less than fifteen minutes. Decent beds. Completely updated. Friendly staff. Private parking with security. Nothing
They didnt clean the rooms for three days, not even when requested. Front desk didn't care
close to parks price cheap rooms are just OK
well located. service is very bad, not recommend well located. service is very bad, not recommend
Dirty hotel with a bunch of live and dead cockroaches. Unlivable condition.
Ok for the price. Needed to pay a $100.00 refundable deposit that would take more than two weeks before it will bet credited back to my account. In my opinion too long for the credit and that's was no information or notice about this charge.
The restaurant is great. There was roaches on the bed I couldn't sleep my last night there.
Close to Universal Studios t
For a Movie theme hotel. Their wasn't no movie channels. At least offer movies. Make no sense. They need to change their name.
The Staff weren't terribly rude when I made it clear I was not happy This was listed as a 3 star hotel. It clearly is not. I actually left and went to a Ramada that cost just about as much, and was way better. The place is really run down. They try to mask water damage or smoke smell with shampoo that makes the whole place smell really strongly, in a very bad way. I pulled back the covers on the bed and there was dirt on the sheets - not stains, actual pieces of dirt on the bed. Grout was filthy, things run down, it was just a really trashy place. The beds were terribly worn and uncomfortable.
The hotel is good for the price and it's in a good location. The beds are comfortable. The shower is decent. The pool looks nice. The hotel needs some renovation. The carpet is worn and wasn't vacuumed before my stay. It has a slightly musty smell and they had a dehumidifier in my room. They charged an extra "facilities" fee when I checked in even though I wasn't planning to, and didn't, use any of the facilities.
Convinient location Quality of room,beds are too small for 2 people to sleep.listed on website for two beds for 4 people to stay,but uncomfortable twin size beds. Bathroom condition poor smells like molds in bathrooms. Insufficient supply of bath towels.
It was clean, very close to Universal and an excellent value for the price The $100 dollar deposit was weird, but it dropped off of my bank account in a few days
It's close to everything - i-drive stops, 15 min walk to Universal and has free shuttle to Disney. The rooms are perfect for a family with a tv in each bedroom and the living area. The staff are completely unhelpful and will not give you any information unless it involves you buying something from them like timeshares or park tickets. For example on my first day I asked about the shuttle to Epcot, I was told I had missed it and that was it. I asked for a schedule and found out there was another bus an hour later.
Good staff, very helpfull. The suite is extremely comfortable Good for people with car, otherwise you need taxi to go everywhere as it seems to be kind of far away from many attractions (Hollywood Universal Studios, and Disney. If you need a cab, you should call the front desk 30 minutes in advance because it take them forever to do so. I used to wait 45 minutes every time to get a cab!!! The wireless was not that fast though I paid $50 for my whole stay (1 week).
I liked the location, nice property and pool . Comfy beds. I didn't like the timeshare representatives, I told them when I arrived I wasn't interested. Then the next morning my phone is ringing at 8:30 a.m. asking me when I would want to do lunch or breakfast!? Wtf? what ignorant a**holes! I did visit them in person and made my self clear. Other than that, no coffee in the room, and the maid only came to clean once of my 3 nights.
The hotel was in an excellent location!!
With free parking and scheduled theme park transfers I didn't have to worry about the car. Also in walking distance to many eating choices on international drive. Late check in 16:00 and early check-out 10:00 feel like only have room for a short time.
EVERYTHING ABOUT MY STAY WAS PRFECT! I LOVED IT!!
The deluxe 2 bedroom condo was great for 4 guests. It had all the amenities we needed. The rooms are a bit dated, but very clean. We were on the 19th floor with an awesome view, and had very easy access to the universal theme parks. The catch with the lower price listing on this booking was having to sit through a 4 hour timeshare presentation of West Gate. This was a bit disappointing since we ended up loosing half of a day of a 5 day family trip on something we were adament on not purchasing. Once all was said and done we had to improvise to complete the rest of our day, since it was to late to get a start on the activities we had actually planned for.
location Was not impressed that we had to listen to timeshare options...also felt cheated that they couldnt offer us the 100 dollars off our park tickets as we residents of the hotel,
I loved our room. It made me feel like I was at my own house. Nice resort and things to do. Loved it!!! I loved the view of the water and attractions from my room on the 11th floor. In the second room, I'd suggest another size bed than the twin beds. Maybe a full or queen size if you can't do a king in there too.
I LIKE THE SETTING IN THE ROOMS, IT WAS NICE TO HAVE THE SECOND BATHROOM FOR THE FAMILY.
Only thing I enjoyed were the two delightful workers from the cafe, Michael and Carlos. They were kind and welcoming. The cafe was always clean and neat. It offered a decent amount of items which were beneficial. It was also a nice place to get away and sit while drinking your morning coffee. Michael and Carlos always greeted you with smiles and good morning greeting. They talked to everyone who came in and treated everyone with so much professionalism. Definitely, the best part of this inn. Everything!!! My stay was a last minute unexpected thing. I called to book a room for a few days. They were charging me over $125.00 per night and they said it would cost more for the weekend. I hung up and check for kayak prices and got it priced at $43.00 per night. When I arrived I could clearly see the inn needed massive repairs. I was hoping the room would be better but it was worse. When you opened the door you are greeted with an overwhelming smell. It smelled like mold and mildew. It also had a wet, musty, humid feel. The bathroom smelled like a dirty diaper, and I don't mean number one!!!! The toilet would leak water from the side every time you flushed. The shower curtain was disgusting and extremely to long. When in the shower the dirty diaper smell was even more pungent. The lamp shades were either filthy, burnt, or they were covered in mold but there was no way I was going to touch it to find out. There were holes everywhere and to top it off I had a few I unwelcomed visitors, for example, roach #1, 2, & 3!!!! Disgusting. The inn was also occupied by let's say, seedy looking people. You could clearly see what they were doing was illegal. As an added bonus people who were not patrons would walk on the grounds harassing patrons for money and cigarettes. Didn't feel safe by any means but one could say it was safe because the Cops were always on the scene due to shady activity. I mean after a while I was beginning to think they had a police department in the inns lobby. My overall experience with this Days Inn was horrific. Only positive aspect of my stay at this inn was the two gentlemen who worked in the cafe, Michael and Carlos. They were welcoming and polite and always greeted you with smiles. The cafe was always clean and smelled great. Besides that, definitely, worst inn I've ever stood in.
The staff assigned my room to someone else then somebody walked in my room while i waa watching tv
Bathroom was clean Bathroom was clean but when you come out just felt like taking another bath because the room wasn't nice at all
Location Days Inn charge Parking fee,but i dont have car.
We came in late on Thursday before New Years. The lobby looked clean to me and I was tired so I just got our room key. We had a 2nd floor room all the way around which was fine. Once opening the door it was all gown hill from there. There was a smell when we walked in. The ceiling was peeling. The towels had been washed so many times they felt like sand paper. The sheets had staines so we slept in out clothes. The next morning I asked for more towels as we only got 2. We were left with the same dirty sheets. The TV did not work at all. The mattress springs were so cheap you heard them when turning in bed. But it was with in 5 to 6 minutes or universal and about 10 to Disney. Stay away from this hotel. To top it off got some kind of Bug bit that is spreading.
Hidden fees!! Outdated rooms with torn up carpet and a broken shower with blood in it!! One washcloth!!
Was too dirty, the bed, the towels. The walls were without painting and de ceiling too. I don't recommend this hotel ever.
Dirty outsite the building. Did not like anything
In fact if there is lower than this rate I will give it . It is dirty, stinky, bed and towels have stains. The air-condition has a bad smell. They charge extra money for service!!! it overall not recommended for single or family. The service is bad. The room paint has stains. The bed is not comfortable. The bath if dirty. No soup in the bath, and when I ask they said that there is ???
Housekeeper did good job. I couldn't get into the room because lock was broken. Maintenance had to replace it. I had to request a TV remote control and shower to be fixed. I got remote control. Shower was not repaired.
I like the access to the pool the first thing I do in the morning is hoping in the pool just perfect It has been my third time staying there but it has changedone so what from behind. All the rooms should be renovated
It was cheap Very bad smell in the room, TV was really fuzzy
The location, breakfast The pool is only for adults! I have a 5 year old he coudnt enjoy it . The bed was very uncomfortable. There was no mats in the tub, be very careful! !
The one thing that I appreciated about the hotel was the location. Is 5 min away from Universal Orlando. We had to keep unplugging the toilet because it wouldn't feel out again once you flushed. The bathtub was not completely clean. We stayed for two nights and the bed was only half done when we came back on our second day. You either do it or don't.
Loved the price and location. Walking distance to everything. Free shuttles to parks. No shuttle to airport. Cab cost almost $50.
Location the hair dryer didn't work, the toilet had a very loud and annoying noise , poor cleaning, simple breakfast but for the price you pay it was good.
The keys didn't work, despite three re-keyings by the front desk. And, the locked gate near the back didn't work, so we could not get to our room right next to that gate and had to walk all the way around to the front, and then go back to open it from the inside and prop it open. But someone removed the prop, so it remained locked. The front desk was aware of this lock not working, but had no solutions for us and didn't mention it when they first suggested we go park there and use the gate to get to our room. The breakfast in the courtyard required walking outside to get to it, so we got wet in the rain.
Nothing at all like the pics. I asked about their indoor/outdoor bar seen in the pics and she had no idea what I was talking about.
Nothing Everything it was not clean or nice or updated
Location The shower was clogged with hair and tub was filthy dirty. The carpet smelled dirty and the TV didn't work.
Nothing Hotel had no heat. They told me no hotels in Florida had heat. That of course was a lie. Rooms were dirty. Other guests made it unsafe. Terrible place to stay. I had to change hotels at midnight it was so bad.
Good area, easy to find and to get to. Beds are of nice size, and there is a dorm room sized fridge in the room that does work well. And it was nice and quiet in the rooms. The most annoying part is the bad wi-fi most of the time I couldn't watch youtube and sites would be very slow to load, plus I only got one or two bars at best in my room. I also did do their "speed boost" thing and then I could sometimes get it so I could let YouTube buffer for a bit then watch something but it was still a pain. Parking was a nightmare if arriving late in the day. My room view was only of another wall a few feet away from the window, but I can give it a pass on that as didn't pick this place for the view and it did bring in plenty of natural light during the day. Also bar/restaurant thing in the middle always looked closed, the free breakfast ended way to early, also had to walk outside through the courtyard not even any overhang and eat outside. Which was fine on dry warm days. but when it's a cold morning or especially if it's raining it makes it hard to get the breakfast.
Very out dated.
The location is great if you're going to universal. The staff was friendly as well but other than that nothing was impressive about the hotel. The hotel at least in the photos appears much brighter and more modern than it actually is. The room reminded me of something you'd see in any old motel and the beds were noisy and cheap feeling. Our room was not very clean, there were spots on some of the linens, hairs stuck to the shower wall (from before we arrived) that never got cleaned in the 4 days that housekeeping supposedly cleaned the room while we were out. They charge you a convenience fee for the water/coffee in the room, parking, wifi etc, which would have been fine with us but they failed to replenish the water or coffee after the first day as the card in the room promised. Lastly the elevators were in poor repair, once I had to pry the door open to get out, the key card stopped working twice in the first 2 days for the room door, and the hotel "restaurant" isn't really more than a simple buffet. Luckily Hash House is just down the street, go there for breakfast. I was pretty disappointed in this Four Points as I've stayed at some in the past I really liked. As you can see there was a lot that went wrong, I'm not a picky person but it adds up.
The location is great if you're going to universal or want to do things on international drive. The free shuttle to universal is helpful. Mini golf right next to hotel was fun. The place listed they had a pool bar which wasn't even open or in use the whole week we stayed. The room is not what the pictures look like. We booked a king size bed and got two queens. Just a blah hotel. If you're going on a vacation I wouldn't recommend this hotel. Breakfast not included also. Basically my boyfriend and I were a little disappointed. The pictures online and description don't even measure up to what we stayed in. Unfortunately, probably never going back.
STAFF THE ROOM CABINET DOOR HAD SOME PROBLEM.ACTUALL IT CAME OUT OF THE SLOT. WAS NOT PUT IN PLACE DURING OUR 5 DAY STAY.
Breakfast was good. Staff was helpful Out dated bathroom. In dire need of remodeling. Needs a little more maintenance
Nothing Customer service, cleanliness, and smell was terrible
Free parking was nice and it was about a 20 minute leisurely walk to Universal Studios. You can purchase Universal tickets from the desk in the lobby which will save some time at the gate. It had a mini fridge & microwave which would probably be very convenient if you were staying more than a night unlike we were. Breakfast was reasonably priced, but the food was just ok, nothing special. IHOP & Denny's are both next door if you need a late night fix or some cheaper eats. Not sure how they can get away with charging a resort fee as this is not a resort hotel. As a SPG Gold member, I was given a room that faced southwest overlooking a grand parking lot. Lobby was always packed with people and only had one person working the front desk. Our room had no shampoo or conditioner in the dispensers... called down to the front desk a half dozen times and nobody ever answered... the phone calls just went into a queue and eventually disconnected. There was no way to call housekeeping directly. Luckily one of my friends had a sample sized shampoo which we all shared. Glad we were only staying one night here as I probably wouldn't stay here again.
It's your basic hotel. Great location to get to Orlando studios and plenty of cute things to do close to the hotel. Hotel needs to be updated as well as the rooms. No games room.
Dirty, smelly (no ventilation), large dead insect on floor, sticky carpet, old bed. Four Points should be ashamed... this is at best a bad motel.
Location Bad smell , roaches in the room , dirty carpet , no internet in the room , not coming back ever to this hotel...
Great location, very friendly stuff, good price!
Cheap rates and didn't stay most of the time just needed to sleep when needed One room phone was not connected so if emergency who can I call? Mattress was torn bad.security safe was bad shape!
Great location, price , very comfort
it was not expensive moldy rooms, TV with 10 channels, had to pay for ice, no internet
No internet in the rooms and the had to wait 1 hr to check in
It was awful. Housekeeper didn't clean the room when I return the room and asked front desk to clean the room. However, I had to wait until next morning.
A perfect location, you have what you need
The location is excelent, the staff is good. The lack of cleanliness and maintenance caused me allergy and itching.
Close area to universal They was very dirty. The carpet and the bed was disgusting
The price. This place was dirty, moldy, and the walls are paper thin. The a/c system didn't work properly. You had to pay to get ice! No Wi-Fi in your room only the lobby and the staff (front desk) was rude.
Nothing don't waste your mney Stains on the floor and bed spread... Torn box spring... The room was small and dirty. I asked them to replace the boxspring that had tear over four feet long... They just covered it with a fitted sheet. Not good at all!!!!
It's close to I-Drive and Universal. Easily accessible. I was put in a smoking room initially. The room was small and the cigarette odor really permeated the whole room. To add to that, there were cigarette ashes on the toilet. Wait, was the room even cleaned? I asked to move to a non-smoking room and the front desk obliged. I opened the door to the new room and was immediately hit with a strong musty smell. Went back down to the desk to cancel my reservation. There are SO many other hotels in that area for a comparable price. It doesn't make sense to settle for something that poor.
This is a nice budget motel. It was clean and the stuff was friendly. I used this hotel to go to the Kennedy Space Center. There is a bus connection availalable which stops at the nearby Sheraton hotel. But you have to book this in advance.
This motel 6 is surprisingly Clean and modern great value for the price No hair dryer. Room was small. The WiFi cost extra and it wasn't very good.
nothing at all We have to leave the first night and find another hotel because we found cockroach in the bed, in the bath and everywhere. Apart from that the bed sheets were broken with holes and spots. Very horrible experience. Please dont go to this hotel
Extremely close to Universal Studios Budget-friendly No amenities such as a shampoo Hot in halls and elevator Slow elevator Small rooms
It was decent. Love the location. Nice friendly staff. Great customer service and was accommodating on my specific request. Overall good experience. Having to pay for wifi
Price and cleanliness The smokey dirty smell in the hallway and the small room compared to the competitors
Pool bathroom was the worst kept I have seen. Feces all over the place
It wasn't as loud as I expected it to be. There was nice and friendly staff. A "do not disturb" sign was not provided.
The location was fantastic. It was really close to Universal Studios, walking distance. And the staff we encountered were very friendly. The beds were horribly uncomfortable. The room did not smell good and the pillows and sheets were very cheap.