Avaliações de hóspedes
Avaliação geral
7,2 Bom
Baseado em 62 avaliações
Geral
7,0
Limpeza
7,4
Conforto
7,5
Retirada/devolução
7,0
Custo/Benifício
7,2
Pular para o conteúdo principal
Aluguéis baratos de carros em Orlando
Os melhores preços encontrados por usuários do KAYAK nas últimas 24 horas.
Avaliação e diretório de aluguel de carros em Orlando
Ace
Ace avaliações
Locais de aluguel
╳
Ace
Locais de aluguel em Orlando
5757 S Semoran Blvd
+1 407 469 5306
Grand Hotel Orlando
407-675-3130
- 4.9
- 5.2
- 5.5
- 4.9
- 5.0
Avaliações recentes
4,8 OK
14 out 2017
Preco com pegadinha.
Contras: Fui obrigado a fazer um seguro de $ 25/ dia, nao aceitaram o seguro do meu cartao de credito.
O carro estava com a licença vencida em 06/17.
No ano passado, tambem aluguei um carro na Ace, e na ocasião o seguro do meu cartão foi aceito.
Locais de aluguel
╳
ACO Rent A Car
Locais de aluguel em Orlando
1 Airport Blvd
+1 305 526 0441
3101 McCoy Rd
+1 407 205 1535
Locais de aluguel
╳
ADDCAR RENTAL
Locais de aluguel em Orlando
Orlando Airport
+1 888 222 7790
Advantage
Advantage avaliações
Locais de aluguel
╳
Advantage
Locais de aluguel em Orlando
1 Airport Blvd
+1 407 203 1204
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
Great customer service!
Prós: Stephone in Orlando gave great customer service. First rate.
avaliação de
-
6,0
Okay
Prós: Convenience inside the airport
Contras: Customer service clerk at counter was rough, and the cars were dirty, wheels seem they didnt even cleaned them, exterior of the car still had bugs splattered from previous rentals, even the sports cars seemed they were not cleaned for a while.
avaliação de
-
4,0
Paid too much
Prós: New car, smooth ride.
Contras: Cost. We paid only $10 less for Toyota Camry when our friends rented a jeep SUV . Same dates as us only through Alamo.
avaliação de
-
2,4
Very disappointed in quality of car and service
Contras: I was quoted online around 150$. It ended up turning into 305$ with all the fees that were tacked on at the end. Concession fee etc that we were unaware of. We requested a full sized car because I am a bigger guy and got a small sports car that our luggage and I could barely fit. The car smelt horrible we had to air it out about 20 minutes before each use just to make the ride bareable. ALSO, through KAYAK.COM the website recommended that we purchase insurance for the vehicle in advanced. So that's what we did. But when we arrive to pick up the rental the counter said that the insurance that I bought from KAYAK was obsolete and that I had to purchase yet another insurance plan them. Very horrible experience. Very unprofessional employees.. The Advantage rent a car experience dampered our trip and I would not want to return to this company on our next trip if this is what the company provides.
avaliação de
-
6,0
Contras: Check in process took a long time. The number of employees could not handle the volume. I think I waited in the line 35 to 45 minutes.
avaliação de
-
8,8
Fill Up Ripoff
Prós: Everything about our rental was great except the gas fill up....total RIPOFF
Contras: While we had the knowledge to fill up before dropping car off...it just so happened we did not see a station before ending up in airport. No big deal...just as easy to let them fill up....guess not...rate was over $9.00/gallon. That is just unacceptable.
avaliação de
-
6,0
No confirmation
Contras: I never received confirmation from Advantage or from Kayak. Bottom line was I couldn't remember what company and had no record of reservation so I had to make a new reservation through a different app. I ended up paying a little more, but had a great experience with Alamo.
avaliação de
-
7,2
Ok Advantage visit in Orlando
Prós: Everything went smooth during the check out process, taking all in all about 20 minutes. Picking up the vehicle itself was very easy, grab the key, walk to the right parking spot and away we went. Drop off was easy too, literally pulling up to the right spot, waiting for someone to come over, which took about three minutes, and handing over the key.
Contras: When I was completing the paperwork, the attendant wasn't very helpful when discussing the various options. The biggest problem being the sun pass toll pass. I asked him specifically if the sun pass was necessary, if there were a lot of toll roads in the area and he told me he didn't know. There are pretty much nothing BUT toll roads in the area. I never saw a NON-TOLL road to actually take. I had to talk with my friend who used to live in Florida to confirm that it was probably a good idea. Fortunately, adding it back on was super easy. However, while getting that taken care of, the two employees who were helping me were LOUDLY complaining about another employee. Not bad necessarily...but not very great presentation to a customer.
avaliação de
-
3,6
Disappointed
Contras: Total money I was supposed to pay was $225 by online, however, they made me pay $610 with additional charges when I went to pick up the car. I have used other rental companies many times and this was my first time to pay more than the receipt price the company sent me my email. It feels like I was cheated by the company.
avaliação de
-
10,0
Got a BRAND NEW VEHICLE with 5 MILES on the Odomet
Prós: Everything was excellent about the vehicle... Plenty of room, power, sound, satellite--- this is the way renting a car should always be!
avaliação de
-
7,6
Prós: Price was right, pick up and drop off was simple...
Contras: Car was dirty, inside and out. Certain windows may have never been cleaned...
avaliação de
-
8,4
Prós: I love the new car!!!
Contras: I had to ask for better car
avaliação de
-
10,0
Great customer service!
Prós: Stephone in Orlando gave great customer service. First rate.
avaliação de
-
8,8
Fill Up Ripoff
Prós: Everything about our rental was great except the gas fill up....total RIPOFF
Contras: While we had the knowledge to fill up before dropping car off...it just so happened we did not see a station before ending up in airport. No big deal...just as easy to let them fill up....guess not...rate was over $9.00/gallon. That is just unacceptable.
avaliação de
-
10,0
Got a BRAND NEW VEHICLE with 5 MILES on the Odomet
Prós: Everything was excellent about the vehicle... Plenty of room, power, sound, satellite--- this is the way renting a car should always be!
avaliação de
-
7,2
Ok Advantage visit in Orlando
Prós: Everything went smooth during the check out process, taking all in all about 20 minutes. Picking up the vehicle itself was very easy, grab the key, walk to the right parking spot and away we went. Drop off was easy too, literally pulling up to the right spot, waiting for someone to come over, which took about three minutes, and handing over the key.
Contras: When I was completing the paperwork, the attendant wasn't very helpful when discussing the various options. The biggest problem being the sun pass toll pass. I asked him specifically if the sun pass was necessary, if there were a lot of toll roads in the area and he told me he didn't know. There are pretty much nothing BUT toll roads in the area. I never saw a NON-TOLL road to actually take. I had to talk with my friend who used to live in Florida to confirm that it was probably a good idea. Fortunately, adding it back on was super easy. However, while getting that taken care of, the two employees who were helping me were LOUDLY complaining about another employee. Not bad necessarily...but not very great presentation to a customer.
avaliação de
-
7,6
Prós: Price was right, pick up and drop off was simple...
Contras: Car was dirty, inside and out. Certain windows may have never been cleaned...
avaliação de
-
8,4
Prós: I love the new car!!!
Contras: I had to ask for better car
avaliação de
-
6,0
Okay
Prós: Convenience inside the airport
Contras: Customer service clerk at counter was rough, and the cars were dirty, wheels seem they didnt even cleaned them, exterior of the car still had bugs splattered from previous rentals, even the sports cars seemed they were not cleaned for a while.
avaliação de
-
4,0
Paid too much
Prós: New car, smooth ride.
Contras: Cost. We paid only $10 less for Toyota Camry when our friends rented a jeep SUV . Same dates as us only through Alamo.
avaliação de
-
2,4
Very disappointed in quality of car and service
Contras: I was quoted online around 150$. It ended up turning into 305$ with all the fees that were tacked on at the end. Concession fee etc that we were unaware of. We requested a full sized car because I am a bigger guy and got a small sports car that our luggage and I could barely fit. The car smelt horrible we had to air it out about 20 minutes before each use just to make the ride bareable. ALSO, through KAYAK.COM the website recommended that we purchase insurance for the vehicle in advanced. So that's what we did. But when we arrive to pick up the rental the counter said that the insurance that I bought from KAYAK was obsolete and that I had to purchase yet another insurance plan them. Very horrible experience. Very unprofessional employees.. The Advantage rent a car experience dampered our trip and I would not want to return to this company on our next trip if this is what the company provides.
avaliação de
-
6,0
Contras: Check in process took a long time. The number of employees could not handle the volume. I think I waited in the line 35 to 45 minutes.
avaliação de
-
6,0
No confirmation
Contras: I never received confirmation from Advantage or from Kayak. Bottom line was I couldn't remember what company and had no record of reservation so I had to make a new reservation through a different app. I ended up paying a little more, but had a great experience with Alamo.
avaliação de
-
3,6
Disappointed
Contras: Total money I was supposed to pay was $225 by online, however, they made me pay $610 with additional charges when I went to pick up the car. I have used other rental companies many times and this was my first time to pay more than the receipt price the company sent me my email. It feels like I was cheated by the company.
avaliação de
Alamo
Alamo avaliações
Locais de aluguel
╳
Alamo
Locais de aluguel em Orlando
1 Jeff Fuqua Boulevard
+1 844 370 3164
1000 Car Care Dr
+1 888 826 6893
1500 Epcot Resorts Blvd
+1 888 826 6893
1900 E Buena Vista Drive
+1 888 826 6893
5905 International Dr
+1 888 826 6893
9801 International Dr
+1 407 269 3048
Avaliações de hóspedes
Avaliação geral
8,9 Excelente
Baseado em 741 avaliações
Geral
8,9
Limpeza
9,0
Conforto
9,0
Retirada/devolução
9,0
Custo/Benifício
8,7
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
9,2
Prós: Great people at Alamo.
Contras: Car was not as clean as I think it should have been.
avaliação de
-
10,0
Excellent vehicle and service
Prós: The staff in Orlando were excellent and the vehicle was in perfect shape.
avaliação de
-
5,2
Our car smelt like cigarettes.
Prós: It was nice to be able to pick your car out of a row so you could get more of something you wanted.
Contras: When you pick a car, the windows are down, meaning you don't immediately smell the stale cigarette smell. But every time we would get into the car thereafter, we'd need to roll down the windows because it was so disgusting. We ended up barely using our car and riding with friends because of it.
avaliação de
-
8,0
Contras: They did not have my Cadillac like I requested.
avaliação de
-
10,0
Prós: Very nice car, friendly service
avaliação de
-
4,8
Promo was bait & switch
Contras: Online promo for premium vehicle was a joke. Booked online, went thru check-in process, then sent outside to be delivered vehicle. Was presented with canary yellow challenger, questioned about correctness of reservation and was rudely told it was the challenger, or a mini van, or go somewhere else. DO NOT RESERVE THE PROMO THRU ALAMO, IT IS A SCAM!!!
avaliação de
-
7,2
Contras: tire underinflated. Had to put air in.
avaliação de
-
10,0
Love alamo
Prós: Great vehicle ease of pick up and drop off are always wonderful
Contras: Nothing
avaliação de
-
10,0
Perfect car!
Prós: I really loved the car. It was running smoothly, was super clean and easy to handle. We had a basic car, but it still has everything you might need for a night drive. The pick up was really easy.
Contras: unfortunately pick up/drop off needs to be done till 11 pm. I wished you could have more time.
avaliação de
-
10,0
Stress free & fast!
Prós: No issues at the counter or surprise deposits for the rental. Speedy workers and ease of selecting your own vehicle! awesome guys!
Contras: N/A
avaliação de
-
2,0
Prós: Worst customer service ever from a person called Guillermo in MCO
Contras: I don't know why you guys hire someone that won't even help customers and has an attitude for every question asked.
avaliação de
-
9,6
Prós: Check in agent in Orlando was great, especially since I wasn't given a hard time for not checking in at the terminal desk first.
Contras: Door mirrors dirty
avaliação de
-
9,2
Prós: Great people at Alamo.
Contras: Car was not as clean as I think it should have been.
avaliação de
-
10,0
Excellent vehicle and service
Prós: The staff in Orlando were excellent and the vehicle was in perfect shape.
avaliação de
-
10,0
Prós: Very nice car, friendly service
avaliação de
-
10,0
Love alamo
Prós: Great vehicle ease of pick up and drop off are always wonderful
Contras: Nothing
avaliação de
-
10,0
Perfect car!
Prós: I really loved the car. It was running smoothly, was super clean and easy to handle. We had a basic car, but it still has everything you might need for a night drive. The pick up was really easy.
Contras: unfortunately pick up/drop off needs to be done till 11 pm. I wished you could have more time.
avaliação de
-
10,0
Stress free & fast!
Prós: No issues at the counter or surprise deposits for the rental. Speedy workers and ease of selecting your own vehicle! awesome guys!
Contras: N/A
avaliação de
-
9,6
Prós: Check in agent in Orlando was great, especially since I wasn't given a hard time for not checking in at the terminal desk first.
Contras: Door mirrors dirty
avaliação de
-
5,2
Our car smelt like cigarettes.
Prós: It was nice to be able to pick your car out of a row so you could get more of something you wanted.
Contras: When you pick a car, the windows are down, meaning you don't immediately smell the stale cigarette smell. But every time we would get into the car thereafter, we'd need to roll down the windows because it was so disgusting. We ended up barely using our car and riding with friends because of it.
avaliação de
-
4,8
Promo was bait & switch
Contras: Online promo for premium vehicle was a joke. Booked online, went thru check-in process, then sent outside to be delivered vehicle. Was presented with canary yellow challenger, questioned about correctness of reservation and was rudely told it was the challenger, or a mini van, or go somewhere else. DO NOT RESERVE THE PROMO THRU ALAMO, IT IS A SCAM!!!
avaliação de
-
2,0
Prós: Worst customer service ever from a person called Guillermo in MCO
Contras: I don't know why you guys hire someone that won't even help customers and has an attitude for every question asked.
avaliação de
Locais de aluguel
╳
American Car Rental
Locais de aluguel em Orlando
3101 McCoy Road
407-857-1575
Avis
Avis avaliações
Locais de aluguel
╳
Avis
Locais de aluguel em Orlando
1 Jeff Fuqua Boulevard
+1 407 825 3700
11805 Research Pkwy (at Alafaya Trail)
+1 407 249 9111
2195 West Colonial Drive
+1 407 522 9366
306 North Rosalind Avenue
+1 407 245 8059
5780 Major Boulevard
+1 407 264 4220
6363 East Colonial Drive
+1 407 249 1621
8250 Jamaican Ct
+1 407 370 3231
8700 South Orange Blossom Trail
+1 407 851 4656
Avaliações de hóspedes
Avaliação geral
7,5 Bom
Baseado em 75 avaliações
Geral
7,4
Limpeza
7,6
Conforto
7,6
Retirada/devolução
7,2
Custo/Benifício
7,5
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
6,8
Prós: It ran smooth.
Contras: I had a push to start and the car locked while the key was inside the car. Also the headlights were 2 dim could barely see the road.
avaliação de
-
7,6
Prós: The ability to pick up at one airport and drop off at another.
Contras: There was no backup camera.
avaliação de
-
4,0
Mediocre experience
Prós: Close to terminal
Contras: Visiting Orlando on business surrounded by vacationing tourists is a nightmare. The line at the counter was 10+ deep and there was nobody attending it. So, bypassed it and walked to the car lot, where they give me what I reserved (no larger vehicles available). The car was filthy, but I'm in a hurry, so kept it. Driving it to convention site the smell was terrible. Pointed it out when returning it and the poor guy said sometimes their quality is affected when busy. Obviously.
avaliação de
-
6,0
Prós: Ease of reserving a car online.
Contras: Serious delay in getting the car once we arrived at the airport.
avaliação de
-
10,0
Great price!
Prós: Price was amazing!
avaliação de
-
5,6
Cost was not what I expected
Prós: Speed in checkin Sense of urgency yo solve insurance issue
Contras: Insurance cost and ways of working
avaliação de
-
2,0
Contras: Everything seemed fine at first, got a better rate , but although options chosen were from Orlando international, counter said it was for a location downtown. Ended up costing approximately $50-$60 more than what we booked.
avaliação de
-
8,4
Prós: Very affordable price, and the vehicle was very clean
Contras: When I returned the car, I had to wait over 15 minutes after parking before a staff member checked me out.
avaliação de
-
5,6
Customer Service
Prós: Drop off was quick.
Contras: Customer service was bad. Rude personal.
avaliação de
-
6,8
Poor Pick Up and Drop Off
Prós: Comfortable driving car.
Contras: Preferred member car was not ready at the pick up desk, and the lady was very hard to understand with her accent. Turn in of car was backed up and congested.
avaliação de
-
5,2
Long wait times
Prós: The affordability of the rental was acceptable to me and my family
Contras: Upon arrival of the pick up desk we found the line to be really long. Our pick up time was at 10am and we waited a little over an hour in just the line. As a destination location we thought the service would have been more efficient if there were more service rep desks open. No other car rental services had lines as long, and there were only two out of what looked like five or six stations open. After about 30-40 of waiting, another service member asked if people would like to walk to the other terminal for a shorter line. Although that was a nice gesture we feel that it could have been solved by staffing more reps in a busy spring break season.
avaliação de
-
10,0
Contras: Nothing
avaliação de
-
6,8
Prós: It ran smooth.
Contras: I had a push to start and the car locked while the key was inside the car. Also the headlights were 2 dim could barely see the road.
avaliação de
-
7,6
Prós: The ability to pick up at one airport and drop off at another.
Contras: There was no backup camera.
avaliação de
-
8,4
Prós: Very affordable price, and the vehicle was very clean
Contras: When I returned the car, I had to wait over 15 minutes after parking before a staff member checked me out.
avaliação de
-
6,8
Poor Pick Up and Drop Off
Prós: Comfortable driving car.
Contras: Preferred member car was not ready at the pick up desk, and the lady was very hard to understand with her accent. Turn in of car was backed up and congested.
avaliação de
-
4,0
Mediocre experience
Prós: Close to terminal
Contras: Visiting Orlando on business surrounded by vacationing tourists is a nightmare. The line at the counter was 10+ deep and there was nobody attending it. So, bypassed it and walked to the car lot, where they give me what I reserved (no larger vehicles available). The car was filthy, but I'm in a hurry, so kept it. Driving it to convention site the smell was terrible. Pointed it out when returning it and the poor guy said sometimes their quality is affected when busy. Obviously.
avaliação de
-
6,0
Prós: Ease of reserving a car online.
Contras: Serious delay in getting the car once we arrived at the airport.
avaliação de
-
5,6
Cost was not what I expected
Prós: Speed in checkin Sense of urgency yo solve insurance issue
Contras: Insurance cost and ways of working
avaliação de
-
2,0
Contras: Everything seemed fine at first, got a better rate , but although options chosen were from Orlando international, counter said it was for a location downtown. Ended up costing approximately $50-$60 more than what we booked.
avaliação de
-
5,6
Customer Service
Prós: Drop off was quick.
Contras: Customer service was bad. Rude personal.
avaliação de
-
5,2
Long wait times
Prós: The affordability of the rental was acceptable to me and my family
Contras: Upon arrival of the pick up desk we found the line to be really long. Our pick up time was at 10am and we waited a little over an hour in just the line. As a destination location we thought the service would have been more efficient if there were more service rep desks open. No other car rental services had lines as long, and there were only two out of what looked like five or six stations open. After about 30-40 of waiting, another service member asked if people would like to walk to the other terminal for a shorter line. Although that was a nice gesture we feel that it could have been solved by staffing more reps in a busy spring break season.
avaliação de
Locais de aluguel
╳
Bandago
Locais de aluguel em Orlando
6050 South Semoran Blvd
+1 866 868 7826
Budget
Budget avaliações
Locais de aluguel
╳
Budget
Locais de aluguel em Orlando
1 Jeff Fuqua Blvd, Term A & B
+1 407 825 1700
11805 Research Parkway
+1 407 380 5351
2125 West Landstreet Road
+1 407 851 2422
2195 West Colonial Drive
+1 407 298 9995
2305 Hotel Plaza Boulevard
+1 407 827 6089
306 North Rosalind Avenue
+1 407 648 3691
5905 South Kirkman Road
+1 407 351 4450
6363 East Colonial Drive
+1 407 658 0210
8700 S Orange Blossom Trail
+1 407 850 9637
8978 International Drive
+1 407 370 9150
Avaliações de hóspedes
Avaliação geral
7,0 Bom
Baseado em 290 avaliações
Geral
7,0
Limpeza
7,3
Conforto
7,3
Retirada/devolução
6,6
Custo/Benifício
7,0
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
7,2
long line at pick up
Prós: Car was perfect. Easy drop off.
Contras: LONG lines at Airport car pickup.
avaliação de
-
10,0
Prós: Easy return but I missed the signage and couldn't find the second level. There are too many signs to read quickly when unfamiliar with the site.
Contras: There are too many signs to read quickly when unfamiliar with the site.
avaliação de
-
10,0
Ease & Convenience to rent from Budget Car Rentals
Prós: It was extremely easy to return the car at Budget. The woman who checked the car was friendly, courteous & extremely helpful & knowledgeable! :-)
avaliação de
-
2,0
Never got the car the price reserved was not the pick up price
Contras: When I went to pick up the car my reservation was for $131 and my price to pick up the car was almost $400. I couldn't get the car. They couldn't adjust the price or honor my reservation. I left without the car.
avaliação de
-
10,0
Prós: I dropped the car off at the airport. The check in took less than two minutes and I left with my final receipt in hand. Outstanding!
avaliação de
-
7,6
Contras: Drop off in ft Lauderdale. The guy was sleeping in a car, not friendly. No english? Poor signage to the terminal. Very dirty area, needs a power wash.
avaliação de
-
9,2
Great service
Prós: Staff were friendly and very helpful. It was easy to pick up and drop off the car.
Contras: Our only 2 complaints, we just wished the steering wheel was able to be adjusted. It was too low. Also, the first 2 or 3 days we smelled either cigarette smoke or something that smelled like that it was strong but did go away or we got used to it. Overall though we did enjoy the car.
avaliação de
-
7,2
Terrible Check In
Prós: Had reserved the car for pick up in Orlando. Waited 50 minutes in line, observing endless problems and miserably slow check ins from people in front of me. It was not an issue of having insufficient staff, it was the paperwork process. Why????? If you book on line, why should it take so long! When I finally got to the front of the line, it literally took 7 minutes to complete the transaction. The process is needlessly miserable.
Contras: The process is needlessly miserable.
avaliação de
-
2,0
Contras: Line took an hour. Rental broke down on the highway soon after leaving.
avaliação de
-
7,6
fix the airport counter experience
Prós: even with the issues, the reps were friendly.
Contras: wait line at airport was huge and there were only 2 people to assist us. unacceptable.
avaliação de
-
10,0
Simple
Prós: No problems. Drop off was easy and quick.
avaliação de
-
2,0
Terrible service in Orlando airport
Contras: Waited in line for over an hour and vehicles weren't available
avaliação de
-
10,0
Prós: Easy return but I missed the signage and couldn't find the second level. There are too many signs to read quickly when unfamiliar with the site.
Contras: There are too many signs to read quickly when unfamiliar with the site.
avaliação de
-
10,0
Ease & Convenience to rent from Budget Car Rentals
Prós: It was extremely easy to return the car at Budget. The woman who checked the car was friendly, courteous & extremely helpful & knowledgeable! :-)
avaliação de
-
10,0
Prós: I dropped the car off at the airport. The check in took less than two minutes and I left with my final receipt in hand. Outstanding!
avaliação de
-
9,2
Great service
Prós: Staff were friendly and very helpful. It was easy to pick up and drop off the car.
Contras: Our only 2 complaints, we just wished the steering wheel was able to be adjusted. It was too low. Also, the first 2 or 3 days we smelled either cigarette smoke or something that smelled like that it was strong but did go away or we got used to it. Overall though we did enjoy the car.
avaliação de
-
10,0
Simple
Prós: No problems. Drop off was easy and quick.
avaliação de
-
7,2
long line at pick up
Prós: Car was perfect. Easy drop off.
Contras: LONG lines at Airport car pickup.
avaliação de
-
7,6
Contras: Drop off in ft Lauderdale. The guy was sleeping in a car, not friendly. No english? Poor signage to the terminal. Very dirty area, needs a power wash.
avaliação de
-
7,2
Terrible Check In
Prós: Had reserved the car for pick up in Orlando. Waited 50 minutes in line, observing endless problems and miserably slow check ins from people in front of me. It was not an issue of having insufficient staff, it was the paperwork process. Why????? If you book on line, why should it take so long! When I finally got to the front of the line, it literally took 7 minutes to complete the transaction. The process is needlessly miserable.
Contras: The process is needlessly miserable.
avaliação de
-
7,6
fix the airport counter experience
Prós: even with the issues, the reps were friendly.
Contras: wait line at airport was huge and there were only 2 people to assist us. unacceptable.
avaliação de
-
2,0
Never got the car the price reserved was not the pick up price
Contras: When I went to pick up the car my reservation was for $131 and my price to pick up the car was almost $400. I couldn't get the car. They couldn't adjust the price or honor my reservation. I left without the car.
avaliação de
-
2,0
Contras: Line took an hour. Rental broke down on the highway soon after leaving.
avaliação de
-
2,0
Terrible service in Orlando airport
Contras: Waited in line for over an hour and vehicles weren't available
avaliação de
Locais de aluguel
╳
Carl's
Locais de aluguel em Orlando
3011 Mccoy Rd
+1 407 856 8866
Locais de aluguel
╳
Clubs Car Rental
Locais de aluguel em Orlando
Orlando Airport
Dollar
Dollar avaliações
Locais de aluguel
╳
Dollar
Locais de aluguel em Orlando
13351 State Road 535
+1 866 434 2226
304 West Colonial Dr
+1 866 434 2226
5555 Hazeltine National Drive
+1 866 434 2226
7400 International Drive
+1 866 434 2226
9201 Airport Blvd
+1 866 434 2226
Avaliações de hóspedes
Avaliação geral
7,2 Bom
Baseado em 503 avaliações
Geral
7,0
Limpeza
7,5
Conforto
7,4
Retirada/devolução
6,9
Custo/Benifício
7,1
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
8,0
Prós: Pick up and return was very easy
avaliação de
-
5,6
The car was not quite up to current standards
Prós: The price was certainly reasonable
Contras: The car was not up to current standards. Jeep really needs to stop producing these things. Any car in 2017, without so much as a USB port, is pathetic. The car was woefully underpowered
avaliação de
-
2,0
Contras: I literally paid almost quadruple the price I was quoted. I will never rent from dollar rental again, nor would I recommend it to anyone
avaliação de
-
4,8
Read the fine print
Prós: The car was comfortable and clean. That's about all the positive.
Contras: I've rented cars that weren't located at the airport before, they've included a shuttle and it was fine. Wasn't the case here. The location was 40 mins from the airport and we were told they don't supply shuttle service. When asked if we could switch pickup to the airport, they told us the fee would be over $400 which was 4x the amount we even booked the original car for. So we had to spend $50 on a taxi and an additional $30 to be able to switch the drop off location to the airport. Heisted. First and last time renting with this company.
avaliação de
-
8,8
Price
Prós: Price
avaliação de
-
5,2
Prós: Pick up and drop off
Contras: Price...I thought I purchased insurance when I went to the desk of course I didn't so I had to pay even more for MORE INSURANCE on top of what I thought was already insurance
avaliação de
-
2,0
Exorbitant Charges for GAS!!!
Contras: I brought the car back with 3/4 of a tank, and Dollar felt it okay to charge $9.99 a gallon for a quarter of a tank, essentially close to $60 for a 1/4 of a tank....let's see...that works out to $240 for a tank of gas...I don't think so. Dollar has lost my business forever. No other car rental company has ever had the audacity to charge me $9.99 for a gallon of gas. The fact that their contract says it somewhere, is not a sufficient defense to me....if they had told me that when I picked up the car, I would have been aware. How many of you read the contract???
avaliação de
-
8,4
Contras: Car was not cleaned from last customer.
avaliação de
-
2,0
No car available
Prós: I reserved a car online on Kayak.com via dollar and I also added the car damage protection. I go in person to go pick up the car and the agent tells me that they don't have a car available and wasn't sure when a car would be available. So I called the 1866 number (Dollar car rental) to cancel my reservation. I was told that the car damage protection was cancelled and I wouldn't be charged. I check my account a few days later and it shows that they decided to charge me anyway for thr car damage protection. I called Dollar car rental explaining what happened and they tell me that Kayak.com are the ones who owed me the money back. So i called Kayak.com and they say the same exact thing as Dollar. No Dollar car rental owes you the refund back. Long story short. I had called these fools twice with Kayak and twice with Dollar. Dollar saying Kayak is the third party etc and Kayak saying they're just a search tool and don't do refunds. I decided to read my email sent to me was I booked the car online. The email said......Rental Car Damage Protection.....You ordered Rental Car Damage Protection insurance coverage from Allianz for $9.00 (USD). Allianz will process your order and your insurance coverage will apply once Allianz has sent you a confirmation email with your policy details. For questions, changes, or if you do not receive your policy details within 24 hours, please call Allianz at +1 866 642 2501. So the third party was somebody else. It Allianz who took the money out but didn't return the money. Kayak acting like a bunch of morons didn't know and had me calling the wrong people. I called Alliainz and they refunded me the money. From my experience, I wouldn't reserve a car on Kayak or through Dollar/Thrifty. They merged together. So many recalls on their cars when I booked with them last time. So enough is enough. Book directly with a car rental company like Enterprise etc but not with a third party involved.
Contras: The service of the agent. Needs to be re trained.
avaliação de
-
4,4
Contras: In FL tolls were not active when I rented the car and I was attempted to be upsold on a SunPass and warned about tolls. What gives? While I don't expect to kept on the latest news, I'd have thought not trying to sell unnecessary additional items would make common sense.
avaliação de
-
9,6
Great service and value
Prós: Dollar was quite economical and the car was in great condition. Pick up and drop off was earshot and I had no problems with the rental.
avaliação de
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10,0
Excellent as usual!
Prós: Dollar keep their cars clean and full of gas. They have a vast selection to choose from and they are all great vehicles.
avaliação de
-
8,8
Price
Prós: Price
avaliação de
-
9,6
Great service and value
Prós: Dollar was quite economical and the car was in great condition. Pick up and drop off was earshot and I had no problems with the rental.
avaliação de
-
10,0
Excellent as usual!
Prós: Dollar keep their cars clean and full of gas. They have a vast selection to choose from and they are all great vehicles.
avaliação de
-
5,6
The car was not quite up to current standards
Prós: The price was certainly reasonable
Contras: The car was not up to current standards. Jeep really needs to stop producing these things. Any car in 2017, without so much as a USB port, is pathetic. The car was woefully underpowered
avaliação de
-
2,0
Contras: I literally paid almost quadruple the price I was quoted. I will never rent from dollar rental again, nor would I recommend it to anyone
avaliação de
-
4,8
Read the fine print
Prós: The car was comfortable and clean. That's about all the positive.
Contras: I've rented cars that weren't located at the airport before, they've included a shuttle and it was fine. Wasn't the case here. The location was 40 mins from the airport and we were told they don't supply shuttle service. When asked if we could switch pickup to the airport, they told us the fee would be over $400 which was 4x the amount we even booked the original car for. So we had to spend $50 on a taxi and an additional $30 to be able to switch the drop off location to the airport. Heisted. First and last time renting with this company.
avaliação de
-
5,2
Prós: Pick up and drop off
Contras: Price...I thought I purchased insurance when I went to the desk of course I didn't so I had to pay even more for MORE INSURANCE on top of what I thought was already insurance
avaliação de
-
2,0
Exorbitant Charges for GAS!!!
Contras: I brought the car back with 3/4 of a tank, and Dollar felt it okay to charge $9.99 a gallon for a quarter of a tank, essentially close to $60 for a 1/4 of a tank....let's see...that works out to $240 for a tank of gas...I don't think so. Dollar has lost my business forever. No other car rental company has ever had the audacity to charge me $9.99 for a gallon of gas. The fact that their contract says it somewhere, is not a sufficient defense to me....if they had told me that when I picked up the car, I would have been aware. How many of you read the contract???
avaliação de
-
2,0
No car available
Prós: I reserved a car online on Kayak.com via dollar and I also added the car damage protection. I go in person to go pick up the car and the agent tells me that they don't have a car available and wasn't sure when a car would be available. So I called the 1866 number (Dollar car rental) to cancel my reservation. I was told that the car damage protection was cancelled and I wouldn't be charged. I check my account a few days later and it shows that they decided to charge me anyway for thr car damage protection. I called Dollar car rental explaining what happened and they tell me that Kayak.com are the ones who owed me the money back. So i called Kayak.com and they say the same exact thing as Dollar. No Dollar car rental owes you the refund back. Long story short. I had called these fools twice with Kayak and twice with Dollar. Dollar saying Kayak is the third party etc and Kayak saying they're just a search tool and don't do refunds. I decided to read my email sent to me was I booked the car online. The email said......Rental Car Damage Protection.....You ordered Rental Car Damage Protection insurance coverage from Allianz for $9.00 (USD). Allianz will process your order and your insurance coverage will apply once Allianz has sent you a confirmation email with your policy details. For questions, changes, or if you do not receive your policy details within 24 hours, please call Allianz at +1 866 642 2501. So the third party was somebody else. It Allianz who took the money out but didn't return the money. Kayak acting like a bunch of morons didn't know and had me calling the wrong people. I called Alliainz and they refunded me the money. From my experience, I wouldn't reserve a car on Kayak or through Dollar/Thrifty. They merged together. So many recalls on their cars when I booked with them last time. So enough is enough. Book directly with a car rental company like Enterprise etc but not with a third party involved.
Contras: The service of the agent. Needs to be re trained.
avaliação de
-
4,4
Contras: In FL tolls were not active when I rented the car and I was attempted to be upsold on a SunPass and warned about tolls. What gives? While I don't expect to kept on the latest news, I'd have thought not trying to sell unnecessary additional items would make common sense.
avaliação de
Um viajante que alugou um carro em Orlando deu uma nota média de 4,8 à agência que eles usaram