The staff was extremely polite and helpful... The breakfast (included) was excellent and abundant... the room was beautifully furnished.
Professional and friendly staff Nothing
extremely friendly staff. The only suggestion i would have for the hotelmanagement is to install some extra computers for hotelguests. Only one slightly outdated pc was available.
quiet and close to beach
The hotel was low-key and off-the-beaten path. It's close enough to Cascais and yet far enough away from the hustle and bustle. It would have been nice if the hotel had a beach presence, meaning, an area reserved fro hotel guests, including chaise lounges and parasols.
Great service, wonderful location, terrific cuisine
Everything Construction next to the hotel - noise
Everything about our stay was fantastic and luxurious! Breakfast was divine, spa was amazing as was hotel pool.
Service was excellent and all the staff were very pleasant and helpful. the prices of drinks was expensive.
I very much enjoyed my stay at the hotel and the staff and the quality of the food was excellent. I hope i have the pleasure of staying there in the near future. Many Thanks I thought the size of the food plate at breakfast was to small it was like a side plate as a result you are eating off two or three plates at a time.
The Palacio Hotel is well named as it is indeed a Palace. We stayed in a room with a balcony which had a wonderful view. The staff were excellent, friendly and spoke very good English. The Four Seasons Restaurant was fabulous and well worth a visit.
The hotel has a really nice swimming pool. The rooms are really comfortable and the food was a very resonable price. The location of the hotel isn't great although the metro is only a minutes walk away.
meets all requirements of 5stars hotel. good price.
gd value for money
Loved the location (safe area)
Consierge service, breakfast Once the room wasn't cleaned and no one seemed to be responsible
clean and tidy with helpful staff the menu at the resturant
The staff in the reception are very helpful. Modern, new and clean, the free of charge computer on the 1st floor of the hotel is super. For the price I pay through Booking.com, it is an excellent buy. Close to metro and railway station are very convenient. cannot think of anything for the time being.
The hotel was excellent. Having never been in the country before my group relied heavily on the advice of the staff for recommendations on places to go. The door man outside was the most helpful of all, he gave excellent recommendations on restaurants and nightclubs to visit. However the onsite facilities were great as well. There is a very nice lounge area on the bottom floor and because of this my group did not see a need to pay for the exclusive lounge on the top floor. There really was nothing to not like about this hotel. The price was a little on the high side but I have spent up to $500 a night in other hotels that were not nearly as nice. The staff is very friendly and helpful, they check on you in your room several times throughout the morning to late afternoon. If you want to keep your visits from the staff to a minimum use the do not disturb sign. There visits are out of good intentions though, like refreshing the mini bar, fresh towels every morning, free bottled water, cleaning etc.
Firendly service, good food
I Enjoy stay in the Corinthia Hotel Lisbon
Location was a little out of the "hub" or activity; But only a short taxi ride away. Metro also only a 3 min walk from hotel.
The hotel was very central and good for local transport. Breakfast in the hotel was very good and did not resteict you to a short time window.
Location: very close to explore the city and also to reach airport Not as clean as all 4 stars....A little bit cold in the rooms, as air conditioning was not functioning.
location, hotel is very close to all public transportation the front desk staff was not very friendly
Location. Breakfast was poor. Breakfast room overcrowded with organized tour bus groups; only one coffee machine to serve the entire crowd. Cold scrambled eggs. Lukewarm water for tea. We had previously stayed at one of your other hotels (the Sana Reno) which was much more pleasant.
The location is brilliant.Direct airport buses just in front of hotel,metro a stones throw away and tour buses right in front.Breakfast was very good with lots of choices.Dinner buffet vegetarian options were quite limited.Overall excellent choice.Would certainly stay again. Do not use the phones to make local calls very exorbitant rates.Some of the hotel staff could be more pleasant.We booked a Fado night out and had to pay cash...they didnt accept cards.
Very central, tour bus starts from outside front door, convenient for public transport, good underground parking (8 euros per day) good value for money, good breakfast.
breakfast the staff wasn't very friendly or helpfull
Very nice staff. Good location of the hotel. Very good breakfest.
The staff were very accommodating and friendly. The location of the hotel was perfect- close to shopping, restaurants and others. It's too bad we left early for our flight. We didn't have breakfast before we left for the airport. Too early.
Overall accomodation very good, centrally located and great from airport Loved It
The T2 room (2 bedroom apt) was very spacious and clean. Good self catering facilities. Location. Also there is no supermarket nearby and the bar in the hotel was never open during are stay.
The view from the room. The bedroom had 2 twin beds that were separated & would have been uncomfortable to put together in an attempt to sleep on, in addition to a lot of work that guests should not have to do. The sleeper sofa did not work and had to be fixed, so my wife & I were forced to sleep apart the 1st nite. It took a lot of complaining to get this done. The hotel overall was not worth 150 Euros a night, + more!
Good value for money. Carpet in bedroom was badly stained.
Staff were excellent, particular mention for the restaurant/bar staff. Good facilities at Hotel Location, Estoril had nothing to offer but casino and Cascais at least half an hour walk (not 15 mins as suggested!)
Big rooms, hospitality, activities breakfast and food court in general, cumbersome/not functioning wireless
Breakfast, comfort of the room Need to improve the kitchenette's equipment (cutlery, cloth, dishes to serve) and it was better if there were a double bed
the location, the staff and the available parking was very good. the hotel was a bit on the old side, and the price a bit high. The breakfast was average at best. the indoor pool was too deep for small kids.
Very helpful reception staff; spacious room with pleasant view over pool area; self-catering possibilities provided alternatives to eating out; breakfast times very broad.
Friendly staff, nice secluded swimming pool, beautifully decorated hotel, well positioned geographically, nice massage One person room, is extremely small
Staff were friendly, pool area very good, enjoyable stay
Beautiful hotel..good location and very comfortable. Nicely decorated and nice size rooms.
I liked almost everything about the hotel. My room was simply amazing: with ceiling was about 4m high, and I had a lovely terrace! The stuff was very helpful: I was going to Lisbon one afternoon,and got lots of advices from the personal. We had to leave to the airport early morning before the breakfast starts, so the personal brought us some breakfast into the room a night before. The only complaint is that one had to pay for WiFi (I think it would be more convenient to include it into the price for the room) and it didnt work all that well disappearing all the time.. Also the breakfast was a little poor with no fresh vegetables and too few fruits..
hotel was centrally located in the town and close to the train station the hotel did not have an indoor swimming pool
We absolutely loved the hotel.... our room was stunning... all facilities were fantastic. Bit low on staff and a few a little unfriendly but on the whole... a perfect weekend some unfriendly staff
Nice room, nice view, good location.
Beautiful building Better staff
This hotel is really over-rated. In the standard of the United States, this hotel's rating should be 2.5, not 4.0. It is really misleading to list this hotel as a four star hotel. On the second day of our stay, the hotel did not have hot water in the morning, and we had to cold shower in middle of January. My wife got a little sick afterward. The hotel room is small, and there is unpleasant smell in the room and also from the shower curtain.
Make sure you don't get a basement room
It is close to the beach and the train station. You cannot even sit straight on the toilet without hitting your knees in the sink, you have to sit sideways if you are planning to use the toilet. Room is damp and has a musty smell, plus the roof leaks when it rains and dripping on top of the TV. It rained for three days during our stay over there, room was suppose to be changed and since it stopped raining on the fourth day and nothing was done.
Good location, train station 3 minutes away as was the sea front Traffic noise
Good reception and good Price/quality. Nice location and see view
Perfect location. Right on the beach and withing walking distance from Cascais and Estoril.
Friendliness of staff
Restaurant and swimming pool and location Car parking fees
View from 14th floor sea-view room was spectacular. Fantastic, large spacious, comfy, rooms, also perfect location to the beach, nearby town & MotoGP circuit. Got soaked on the Saturday, no on-site facilities to dry clothing, ie: laundry room, or trouser press. Laundry is sent off-site Mon-Fri only. Also issues using internet facility in lobby. Was either down or no spare log-in's available on each occasion.
Room big nice sea view big breakfast and lots of it. Nice pools indoors and out doors. close to station for Lisbon Nothing
good hotel no
Helpfulness and courtesy of staff. Spacious rooms with great ocean views. Internet access poor. Most rooms have two single beds rather than a double bed. This wasn't an issue for me, but might be for others.
Excellent location, scenic view (ocean) from the balcony. A room with "see view" costs more than simple one but it is worth it. Friendly reception (and the rest of the staff). 2 min by walk to railway station, 3 min to beach, 10 min to Cascais center. The hotel is actually between Estoril and Cascais. Actually nothing remarkable, may be this small point: when breakfast was almost over (around 10:00 am) it was difficult to find a clean table with folks/knifes, we had to search for them (at the end we knew where the staff store them).
Nothing special but expensive
The overall experience was lovely. Staff friendly, good location to casino and beach. Nothing I can think of.
Friendliness of staff. Size of rooms. Nice breakfast buffet. Good selection of TV channels. Location. Keycard system. Wi-Fi Internet connection. Everything really. A 4* hotel in my opinion. I would definitely stay there again at a similar rate. One thing I always like in hotels is a minibar, which the Alvorada doesn't have, but that's a minor thing, which doesn't detract from the overall experience.
wide and clean room. location just near casino
the bathroom is very small (especially comparing to the size of the room itself); quite a poor selection for the breakfast
spotlessly clean,comfortable, convenient,spacious, quiet, helpful staff,good facilities and kind enough to leave us our room until 3 o clock also very near to beach,train station and casino of course!
Big clean room with nice big balcony (but actually I've seen some other rooms were very little). Close to casino. close to casino, but a lil far away from the ocean (really cold water!) and the central life with reastaurants and shops. Traffic on the roads near hotel in nighttime.
Location was very convenient. Parking was difficult. The furniture in the rooms could be upgraded.
No sea view rooms, near the train. Little bit noisy.
The rail ways Just under our Windows. No access to wifi.
Hotel was really nice, room was clean and spacious, breakfast was also OK, as well as personal. The only inconveniece is that some rooms are oriented to the railway so for a light-sleeper it could be a bit noisy.
The hotel is not far from the airport of Lisbon. The outside of the hotel has a modern look. The room was nice and spacious. From the 5th floor we could see the river and the Vasco da Gama bridge, quite spectacular. We arrived late at night but the porter was still available to help with the bags. The immediate area of the hotel has not a lot to offer with respect to restaurants or cafés. It is more like a business district with tall office buildings. But the hotel bar on the 1st floor, with very friendly waiter, was still open.
Very comfortable clean room with modern decor and bathroom No
Luxurious, yet value for money none
Great breakfast. Good staff. The common areas were very pleasant and well designed. The rooms could need some updating.
Excellent location near airport and main train station. Front desk staff needs to be more helpful in all aspects.
i have to your hotel many times and i enjoy it every time
Parking and proximity to the airport
Price and Location
Excelent staff, very good facilities, and a good place to rest, with the beach nearby
Helpfull staff, good rooms The cramped breakfast area
very good location, close to Casino and train station, bus station
The friendly, helpful staff. The excellent location
Excellent breakfast, friendly staff. Rooms were a bit worn, but kept clean
Staff very helpful, good value/money ratio. Comfort rooms, rich breakfast. In a four stars hotel I expected free wi-fi!!!
Older lady on reception couldnt do enough for us. Breakfast excellent, view wonderful, location fantastic for trains (Lisbon, Cascais, wherever) and walking along the promenade to Cascais. Nothing, it was really great
Near the beach kasino and railway station.
This was our 2nd time this year in this hotel and we would go back again. The staff are very helpful and friendly. The location is excellent, minutes from the station; close to the casino and a lovely walk to Cascais The breakfast is a bit repetitive although very good. The room was not always as clean as it could be.
Very convenient for beach, and travel by rail to Lisbon or Cascais Rooms could be sound proofed a bit more, as we were next to the lift, we could hear coming and going, and road / rail noise from the front. But these are quite minor complaints.
location, weather, food was Ok, service in hotel, the room was clean and comfortable little ants in our breakfast table
Extremely friendly and helpful staff, like nowhere else. Thank you very much. Original design and great food (local and Japanese). Spa facilities not working yet (this is brand new hotel).
The room was very comfortable. Lobby bar service was not up to standard fo the hotel
Positiv was the free access to the gym and the luggage room. Although new hotel the carpet in the room was very dirty already and there is no effort to clean it proper. We had asked for a wake up call at 5 am and I am glad I did not rely on the hotel as they did not wake us!! The service is lacking behind for a 5 star hotel.
Excellent hotel. Quality has exceeded expectation. Good atmosphere for rest and work. Good staff in Hotel and especially in restaurant. I like this Hotel and will stay there more.
Great Staff. Comfortable beds. Good showers. Rooms although comfortable were quite basic for 5 star clasification. Breakfast was dreadful, especially at â¬20 per person. Cold, congealed cooked food, no bread left with an hour and a half of service left. Burnt pastry.
Really elegant and cheap
The bedroom is modern and equipped with the basic facilities. The bed is very comfortable. The hotel is a five minute walk from the metro. The basic double rooms aren't pratical: there are no bed-side tables, no place to hang hand-towels or to place the suitcases. The mini-bar and room-service don't have much to offer. No kettle to boil water for coffee/tea in the bedroom. There is no free internet and no wi-fi at all in the bedroom (we had to take our own cable from the recpetion). The comfort and service provided are far from what is expected from a five-star hotel.
The bar service - excellent Transport difficult to town centre
Very boring location, rooms are aging, boring and noise isolation poor
Close to the airport. The overall condition of the hotel was poor, quite dirty and the rooms (we asked for a change) were quite "beaten up". The carpets were stained, dust everywhere and the bathrooms need a good cleaning with new caulking in around the shower.The staff we found to have "low moral" which may be a direct result from poor management. Which is quite disappointing as some were quite nice. It just seems like the owners of the hotel (who ever they may be) have given up in terms of the basics. Not a 5 star by all means; this hotel needs a big wake up!
Clean room, pleasant staff, comfortable bed
Location, right in the heart of the city. We got a real feel for Lisbon.
Good location, courteous and helpful front desk staff Veranda do Lisboa restaurant was overrated and some of the staff somewhat less than helpful
The location is excellent and the room was clean and quiet. The bed was not comfortable. The front desk staff was not very friendly or helpful.
Fantastic location with amazing views from the rooftop bar.
Near most places you want to go to, but still quiet. Room small, but very comfortable and a great value.
Location. Hotel convenient to Metro and excellent access to several excursions for tourist.
I think that the staff is wonderful and the accomadations are perfect.
Very pure breakfast .
The hotelroom was quiet and the staff was always very polite and willing to help. The reception is rather small for a large hotel like Mundial. The staff is trying hard, but logistics still might be improved a bit.
Parking free . Lucky i was internet was free , usualy you pay fortune!!! All was best you can get . Breakfast egg and sosages were cold Fairly nothing
Easy access to the City. Staff very friendly ,especially 24 hr restaurant
Location right in the center, close to public transportation, nice breakfast, very friendly staff, very tasteful design of the lobby and breakfast room
Very well appointed and maintained
Hotel Smart is family-owned, very friendly, well located even though a bit hard to find first, very clean and tidy and well decorated. The size is nice, with very nice terrasse and swimming pool, calm, near the beach, center and station. the breakfast is not a top one, but it explains the low price for a room compared to the quality of the rest.
the unfriendly proprietor
Great pool, grounds are immaculate Breakfast was not very good, didn't like instant coffee and sweetened orange juice.
good price, clean hotel -
Cleanliness of the room and the hotel in general.A room with a sea view was requested and granted. The hotel closed at 2am and a key was not available to enter after this time. The choice of food at breakfast was limited.
Lovely garden and swimming pool.The buffet breakfast was good and the hotel was clean and run by a very pleasant couple. The people in the adjacent rooms were very noisy talking extremely loudly and slamming doors late at night but this was just bad luck
Very comfortable home-style hotel. The building is really beautiful looks like a luxurious villa with small swimming pool. 10 mins to the seaside.
everything was very descent, staff very friendly and smiling, small bar, nice small swimming pool. Location safe. improvings could be noise reduction (can hear everything from the hallway to your room) and softier beds please :)!
Good central position, very helpful staff, good breakfast and modern style room, parking Getting to carpark convoluted due to Lisbon's geography but grateful to get a carpark in such a central position
The location is great and it is excellent value for the money. The breakfast is very good and the hotel is clean.
The location. The Family room where we stayed had pull down beds that you can feel the bed springs on your back. One thin pillow for each 4 beds, No alarm clock, Empty and Dirty reefer. Difficult access to Cabinets due to positioning of beds. Limited choices of food for the breakfast. Would not go back to this hotel again.
The hotel is in walking distance from downtown. The room was clean and comfortable. I had free wifi access in the room. Breakfast was delicious and included in room price.
The Check-in staff was very helpful in getting me from a Twin-Bed to a Double Bed correcting a slight mishap promptly (I think the helpful lad's name was José Costa). Booking Business Room ended us up on 9th out of 10. I could catch a glimpse of the park which was pretty ok. The decor is simple and nice. Very comfortable matresses :) Very clean (as I have been accustomed by the Fenix chain Hotels), despite the Bathtub having a patch that was slightly worn.
Very clean and comfortable...good breakfast... Just had to wait to check in, till 2 pm
Helpful staff, Breakfast was quite good. Room was small but not so bad for 1
I liked the tranquillity of the street, the fact that it was very close to the metro Parque (just 4 stops to reach Rossio) but it was also perfect to walk down from Av. de Liberdade to Praça de Dom Pedro (about 10 minutes). Breakfast was perfect and complete with salty and sweet, hot and cold food. Room was clean and staff very friendly. There is no wi-fi connection in the room but you can ask to use the computer in the main hall (they give you username and password for 15 minutes connection for free)
I liked the location, comfort, services,price,the relaxed atmosphere, short walk to the city centre,close to the airport, breakfast and the staff. it was quite cold in the room and the air condition did not funcion although the staff was helpful
The rooms were big and cosy! Extremely worth the price! Near the metro, near the city centre, hotel totally worth its 4 stars and the price is so cheap! Nothing at all!
Breakfast buffet Location
friendly intuitive staff, beautifully deigned rooms, good food, good location lack of equipments in the gym
Excellent rooms, excellent breakfast, good location in nice area, fair rate
Clean place to rest Wrong directions to find the parking
.The ambiance of the hotel was excellent. Due to the contemporary décor.
breakfast safe box no good, not much TV channels
The attitude of the staff and the central location It seemed odd that you couldn't go from the top of the hotel to the bottom without changing lifts as they are all public floors.
Excellent breakfast. When I requested a view of the castle, the hotel provided us with a room with a wonderful view.
the decor was very well done.... the energy savings exhibited in the corridors is brilliant - lights dim and activate when you open your door. As with many Wuropean hotels, the lighting level in the public spaces is a bit harsh. It would be nice to see the art highlighted with light and other lighting dimmable. Piano Player was lovely and the perfect end to a trip. Smokers... the beds were rock hard and I would definately recommend the hotel but would caution US travelers the firmness of the bed as we are use to US hotels that offer luxury bed experiences.
Very impressed. Breakfast wonderful with so much choice. Bar rather overpriced
good restaurant...great food...wonderful staff our room faced the highway and was a little bit too noisy for sleeping really well.
music in the lounge
Very comfortable and relaxing hotel, 5 mins from airport & Vasco bridge+ short taxi ride to Lisbon centro No
It was only one night, but we enjoyed it. It's cleaniness and confort.
Christmas Day evening no shuttle available at 22:30, taxi cost €10. But shuttle next morning was great.
Excellent if you want to see Sporting game
Night stay for airport
comfortable beds. huge selection for breakfast.
Excelent Hotel !
Location - closest to the airport, 5 min by taxi. Service was not very friendly nor efficient.
The comfort of the rooms and the possibility to stay in a family room at a good price. The food in the restaurant was excellent and so was the breakfast. The reception staff was great, friendly and very service minded. The service in the restaurant was not as good as you should expect from such a nice hotel. The head waiter was not service minded at all when it came to recommendations of food and wines. His staff was much better so at the end we were quite happy with our dinner.
I liked the friendly and helpful service espicially getting us to an early flight by making special arrangements