Hotéis em Birmingham

Clean,friendly staff, very good location, free wifi, 5 minute walk from city center

Room is very small,Not much room for luggage

Although the room was on the small side it was very comfortable and the room was very clean and just right for an overnight stay.

The TV in the room was a bit to big and made your eyes go funny after a while!!

Jurys have really up the mark in this Hotel,We have stayed before and it gets better every year.

My visit was good and enjoyed my stay as the location is near the clubs and restaurants and the German Market

The fact that the cleaners woke me up three times between 8.30am and 9.30am by entereing my room while I was sleeping

Bed

The bed was very comfortable and I enjoyed the view from the 9th floor.

The cleaning staff did not knock before coming into the room. The room was poorly decorated.

facilities and location gave good value

Evening meals could be a lot better. No proper lounge area

15 minutes walk from the Centre of Birmigham, clean and comfortable

Breakfast far too expensive £8.50 for English breakfast to expensive

Oriental brasserie was unusual & food was excellent

It was a little hard to find

How accessible the station, NIA etc were to us

Taxi company used by hotel (Falcon)

Wonderful Room Wonderful View Wonderful Spa!

Luxury and modern styling, lovely lobby, restaurant and classy bar, clean and felt quality, professional and smart staff

The drunk young italian thug at the bar....... The lack of free satellite tv channels...... Plus the parking that had to be in the NCP around the corner was closed at 11pm when I got back to the hotel!

The location was perfect

Was saturday night and till 1am there was a music from a local disco club that you can hear till inside in your room. A bad noise.

The booking hadn't been confirmed so luckily another room was available.

Housekeeping did their best given what they had to work with.

No internet in rooms-barely functioning in lobby.

Location, the price

I stay here 3 or 4 times a month and there are always niggling complaints; 2 out of my last 3 early morning call requests didn't happen. Heating not turned on in my room until 3rd request; no iron in the ironing room (stolen!) but no offer to pop next door to Debenhams to get one. Location and price, plus a decent breakfast, save the day

Richard who greated us and checked us out was outstanding.

slight damp issue in top corner of bedroom.(not bothered for one night)Bathroom need modernising.

Traditional comfort with up to date facilities, warm welcoming staff and very good food.

The size of the room and comfortable bed.

We only stayed one night!

I thought the food was good in the restaurant

I booked into the room at 11am but when retruning to the hotel at 6pm was told my room had been taken. An alternative was provided within an hour. However the TV didnt work in the room.

The hotel was very good value, bedroom was clean and I slept very well.

The hoitel could do with some updating, but was good for the money we paid. The breakfast was fine for the price, but the mushrooms were the worst I had ever eaten!

Room nice & clean but unfortunately heating didn't work properly (it was snowing while we were there!) and the TV signal scrambled all the time. The staff were very nice and it was fine for 1 night but probably would have been annying if we'd been staying longer. Health club sounded lovely but didn't have time to use it!

Inefficient heating and poor satellite tv reception.

I'm not sure. Between the excellent English Breakfast, the clean and cozy room, or the very friendly staff.

The hotel's description could include a hint that there is a bus station (120) right outside, and also the name of the station

The rooms was of good size, newly decorated to average standard.

The hotel was quite noisy, the walls are paper thin with no sound proofing. I think I heard someone roll over and pass wind! We stopped on a Fri night so did expect some noise given its proximity to Broad Street but the cleaner began hoovering the communal reception room at 7AM - not impressed!!

The hotel had a pretty good location, fairly central to the city and shops. I was literally a few minutes from where I needed to be.

The room was very cold in the morning however it did snow over night and the beds were not partically spacious

For the price, I would have expected more. It was clean and basic.

All staff were very friendly and helpful.

None

Lovely big bed. Choice of pillows. Bath + shower.spacious room. Great lighting. Big T.V. clean room. 12 o'clock checkout. Lovely meal in restaurant.

The hotel was lovely and relaxed. The swimming pool and gym were an added bonus. It was only a ten minute walk to some lovely restaurants and sights. The location was ideal as it was far enough away from the noise of night clubs and bars yet near enough to walk to.

staff very efficient , able to check into room early, late check out (1pm) accomodated

n/a

Large comfortable rooms, well heated and great bed

Great, location, good food, and comfortable quiet room!

Friendly staff, adequate room size and appropriate facilities. Value for money.

Carpets, floors and shower looking a little tired and in need of sprucing up. Lighting level and distribution in the room not entirely helpful for working at the desk.

Clean and pleasant hotel. Good value for money

Room service was excellent!

All staff I came into contact with, the checking- in staff and particularly the concierge staff were excellent, pleasant and extremely helpful.

Obviously, as it is near the NEC it was quite crowded and noisy in parts/

Cheap per night, but then the state of accommodation was cheap. Radiator in room could be controlled

radiator in bathroom could not be controlled so far too hot. Ground floor so could not open window safely. \\tv very old and not many channels.

The room was great, combinded with the design of the complex it felt like I was in my own flat not just a room.

A couple of ceiling tiles needed replacing due to water marks. And the room cleaner knocked even though I had put out the "do not disturb" sign. She said "sorry, I thought you were out", odd??

the welcome was very friendly,use of pool very good,nice and warm in cold weather.

Really cheap rooms. A nice place to stay. I would return.

Only downside was that were not given an option of a smoking/non smoking room and although I usually don't mind being around smoke the smoking room we were given was very stale. After returning to the room it always took ten minutes to get used to the smell of smoke. I know that cant really be helped too much but a simple air freshener in the room would do the job. Rooms could do with a lick of paint.

Cheap

Bed bugs everywhere

The bathroom had mold over the ceiling. The walls were dirty. The furniture was battered and scuffed. If you only want a bed its ok and cheap.

Very accomodating staff

Dusty and the food was the same every day!

Check in/out was very efficient

The lifts!! Have a mind if there own but when your in the 14th floor you have no choice but the use them it can take you up & down a few times before getting the floor you require Oh & breakfast is chaos not enough tables to cater for guests

Excellent value modern rooms professional staff

Nothing

good value for money, newly built

breakfast average , smell of paint from walls , noise from the cleaners in the morning

The cleanliness and modern design

Liked all of it

Spacious room for organizing repacking to travel. Sufficient places to sit at dinner for a single person. Excellent personnel response in replacing burnt out light bulb. Location wrt airport and railroad. Value based on my particular reservation was good. I was paying out of personal pocket. But I would return for the same price. No bright LEDs to disturb my sleep Nice breakfast.

Nothing bad No sign if water in fridge is free (many hotels charge for this) I would like decaf earl grey for room to help sleep Burger at dinner. Glad that this was well-done. But the bun was very dry. Needed a nice sauce to make it all more moist and flavorful. Restaurant did not seem to know if a British beer: ale was available. Yes I liked the ale provided but the server did not know about it. It would be good if there are real British ales on tap instead of the usual corporate beers. Is it possible to get United miles for staying at Novotel? This Would influence my decisions. John Taylot

staff was very helpful and friendly

A traditional style Hotel not too noisy and within easy reach of Birmingham City Centre.Ideal for a weekend shopping stay,Theatre or Concert Visit.

The staff are great. Really look after you

The hotel owners now need to catch up with the staff and update the bathrooms and generally just give the place some TLC.

massage chairs in the spa were a big plus

The comfort of the rooms and big bathrooms along with the atmosphere in the bar/restaurant area. gorgeous breakfasts with very good attention to detail with what was on offer.

The shower was a bit low in both pressure and height and the room a bit cool.

Absolutely not as quality as advertised.

Good breakfast.

Single room very small. No picture on itv channels.

We got a nice welcome at the reception and given a key to the room. After walking up through an extensive quantity of stairways, we got to our designed room. They had kept for us a room for 4 people at the place of two. The first room, with a clean double bed, was dark, the only window was with a view on garbage and abandoned furniture, the bathroom had carpeting floor, always wet, because the tub-shower had no curtain, and the wall paper was coming off here and there. So we choose the upstair room with two windows with a nice view, a small TV, and a lot of furniture.The place had character, but kind a need some maintenance. The hotel is next to a few restaurants, the city bus pass by and you are close to the motorway, so convenient.

Restauarant was excellent with very attentive staff who were very professional

There are certain areas which could be improved upon. The TV sets in the bedrooms could be upgraded and a little attention to detail in the bedrooms would lift the general standard of the hotel tremendously.