Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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10,0
Prós: I received good service
Contras: Everything was great
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2,0
Did not honor my reservation.
Prós: Nothing
Contras: I made a reservation for a car. Prior to my flight taking off and several hours before my car pickup time, I called to give a heads up that my flight may land slightly late, but I was still very much interested in the car I had reserved. The employee I spoke with assured me that there would be no problem and that as long as I arrived before they closed for the evening, there would be a car ready. However, when I landed I was shocked to find out that they somehow no longer had any cars left, nor would they have anymore for the rest of the day. I mentioned that I spoke directly with someone in their Montego Bay airport location, and they seemed to have no idea what I was talking about. Thankfully, I know my way around the island pretty well and was able to get another car elsewhere. Needless to say, I will never trust AVIS again and will avoid renting with them whenever possible.
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6,4
Did not have the size vehicle requested.... Web site need updating
Prós: Agents were nice and very helpful. They made it better
Contras: Promising a vehicle that they do not carry... 15seater....
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2,0
Contras: Unfriendly and unreliable
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9,2
Montego Bay Rental
Prós: The quickness & efficiency
Contras: The price
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10,0
Prós: The car was very clean and efficient
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5,2
Prós: I like that I got a car to rent, but the car I reserved, I did not receive
Contras: The car I received was in need of servicing as you smell the oil burning. The bonnet opened three times while driving, that was not good. Happily I was notified by other road users.
avaliação de
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2,0
No Cars Available
Contras: Upon arrival, we were informed that Avis had no cars available. The staff was helpful given the circumstances but ultimately we had to wait 2 hours for a car. Management clearly did not care about its obligations to its customers and had either failed to assure cars were ready or outright failed to purchase enough cars to cover its rental obligations. We rented with Avis to avoid such circumstances, however, many travelers with the local rental companies were off while we were literally stuck waiting. Ultimately unacceptable.
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10,0
Will go here all the time
Prós: Nice car
Contras: Nothing
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8,0
Prós: Service was excellent. Car was ready and waiting
Contras: Car had mechanical issues
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2,0
Did not honor my reservation.
Prós: Nothing
Contras: I made a reservation for a car. Prior to my flight taking off and several hours before my car pickup time, I called to give a heads up that my flight may land slightly late, but I was still very much interested in the car I had reserved. The employee I spoke with assured me that there would be no problem and that as long as I arrived before they closed for the evening, there would be a car ready. However, when I landed I was shocked to find out that they somehow no longer had any cars left, nor would they have anymore for the rest of the day. I mentioned that I spoke directly with someone in their Montego Bay airport location, and they seemed to have no idea what I was talking about. Thankfully, I know my way around the island pretty well and was able to get another car elsewhere. Needless to say, I will never trust AVIS again and will avoid renting with them whenever possible.
avaliação de
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6,4
Did not have the size vehicle requested.... Web site need updating
Prós: Agents were nice and very helpful. They made it better
Contras: Promising a vehicle that they do not carry... 15seater....
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2,0
Contras: Unfriendly and unreliable
avaliação de
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5,2
Prós: I like that I got a car to rent, but the car I reserved, I did not receive
Contras: The car I received was in need of servicing as you smell the oil burning. The bonnet opened three times while driving, that was not good. Happily I was notified by other road users.
avaliação de
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2,0
No Cars Available
Contras: Upon arrival, we were informed that Avis had no cars available. The staff was helpful given the circumstances but ultimately we had to wait 2 hours for a car. Management clearly did not care about its obligations to its customers and had either failed to assure cars were ready or outright failed to purchase enough cars to cover its rental obligations. We rented with Avis to avoid such circumstances, however, many travelers with the local rental companies were off while we were literally stuck waiting. Ultimately unacceptable.
avaliação de
