Avaliações de hóspedes
Avaliação geral
9,6 Excelente
Baseado em 10 avaliações
Geral
9,6
Limpeza
9,6
Conforto
9,4
Retirada/devolução
9,8
Custo/Benifício
9,4
Pular para o conteúdo principal
Avaliação e diretório de aluguel de carros em Naples
Alamo
Alamo avaliações
Locais de aluguel
╳
Alamo
Locais de aluguel em Naples
540 Terminal Dr
+1 239 643 5308
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
5,6
Prós: The service was good but that particular car didn't not live up to the standard I'm use to with Alamo
Contras: The way the car ran, fuel economy, interior of the car
avaliação de
-
10,0
Excellent car & very easy ordering
Prós: Liked having an attendant come right up when we returned car to airport at 5:30 AM - courteous attendant who even offered to take our sm bag of garage to dump .
Contras: Nothing - all was excellent
avaliação de
-
10,0
Pleased in all areas
Prós: Easy, affordable, liked paying for gas upfront
Contras: NA
avaliação de
-
10,0
Saved me
Prós: Made a mistake on the rental date. Went out of the way to accommodate us! Way to go Alamo.
avaliação de
-
10,0
Excellent car & very easy ordering
Prós: Liked having an attendant come right up when we returned car to airport at 5:30 AM - courteous attendant who even offered to take our sm bag of garage to dump .
Contras: Nothing - all was excellent
avaliação de
-
10,0
Pleased in all areas
Prós: Easy, affordable, liked paying for gas upfront
Contras: NA
avaliação de
-
10,0
Saved me
Prós: Made a mistake on the rental date. Went out of the way to accommodate us! Way to go Alamo.
avaliação de
Avis
Avis avaliações
Locais de aluguel
╳
Avis
Locais de aluguel em Naples
11228 Tamiami Trail North
+1 239 596 6810
570 Terminal Drive
+1 239 643 4013
Avaliações de hóspedes
Avaliação geral
8,8 Excelente
Baseado em 24 avaliações
Geral
8,8
Limpeza
8,9
Conforto
9,1
Retirada/devolução
8,3
Custo/Benifício
8,8
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
7,2
Prós: car clean,
Contras: pickup was hindered by airport terminal condemned and travel to pick up car at alternate site
avaliação de
-
8,0
Contras: The cleanliness of the car inside the store soiled seats in the back. They were disgusting.
avaliação de
-
10,0
Great Service
Prós: Kathy provided great service and kindly upgraded my car for my birthday!
avaliação de
-
10,0
Prós: Eazy
avaliação de
-
8,4
Good service
Prós: Staff were friendly and willing to help. Allowed me to return my first car and get into a better car without any problems.
avaliação de
-
7,2
Prós: car clean,
Contras: pickup was hindered by airport terminal condemned and travel to pick up car at alternate site
avaliação de
-
8,0
Contras: The cleanliness of the car inside the store soiled seats in the back. They were disgusting.
avaliação de
-
8,4
Good service
Prós: Staff were friendly and willing to help. Allowed me to return my first car and get into a better car without any problems.
avaliação de
Budget
Budget avaliações
Locais de aluguel
╳
Budget
Locais de aluguel em Naples
11228 Tamiami Trail North
+1 239 254 8061
2100 Davis Boulevard
+1 239 732 0439
Avaliações de hóspedes
Avaliação geral
7,7 Bom
Baseado em 38 avaliações
Geral
7,6
Limpeza
7,7
Conforto
7,9
Retirada/devolução
7,8
Custo/Benifício
7,5
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
2,0
THE WORST
Prós: Nothing.
Contras: This is the worst location of the worst rental car company. The customer service at this location is non existent. I should have read the other reviews and so should you. AVOID! The entire corporate culture at Budget is abysmal. They simply don't care about their customers.
avaliação de
-
10,0
My reservation was honored!
Prós: The car was easy to drive, smooth transition, user friendly, excellent visibility, & large trunk.
Contras: There was a thick film on the windows. The AC was too cold and with the fan switched to off, steam appeared on the windows.
avaliação de
-
7,6
Cancelled it
Prós: Found a car for $13 less
avaliação de
-
9,6
Prós: Very speedy service when picking up the car! Car was clean
avaliação de
-
10,0
Perfect on all aspects.
Prós: When you Arrive to Fort Laudersale , the Easy way to see Budget and the courtesy of the gentleman who checked my car & helped me unloaded my suitcase & no way to tip him !!!!
Contras: Nothing!!!!!
avaliação de
-
5,2
Prós: Car was good
Contras: Very very slow process
avaliação de
-
10,0
Contras: Thete wasn't a budget at Naples
avaliação de
-
3,6
Not the car I wanted
Prós: I received a 15 passenger van instead of a midsize car. Hated driving it.
avaliação de
-
8,4
Prós: The drop off went quickly and I was given a receipt. Everything worked fine.
avaliação de
-
2,0
Contras: I arrived at the Budget rental location to be told that they had NO cars. I asked why I was given a reservation if I could not have a car and the guy said "I don't know. Sorry." Extremely frustrating.
avaliação de
-
8,0
Contras: I think Kayak needs to be up front about the third party insurance. I bought it, because Kayak said to, and then needed to buy it again, directly from Budget, to be certain that no damages would come back on me. I don't like being double-dipped! So, my problem is not with Budget, it's with Kayak!
avaliação de
-
7,6
Gret price
Prós: Cost was great compared to other compaines
avaliação de
-
10,0
My reservation was honored!
Prós: The car was easy to drive, smooth transition, user friendly, excellent visibility, & large trunk.
Contras: There was a thick film on the windows. The AC was too cold and with the fan switched to off, steam appeared on the windows.
avaliação de
-
9,6
Prós: Very speedy service when picking up the car! Car was clean
avaliação de
-
10,0
Perfect on all aspects.
Prós: When you Arrive to Fort Laudersale , the Easy way to see Budget and the courtesy of the gentleman who checked my car & helped me unloaded my suitcase & no way to tip him !!!!
Contras: Nothing!!!!!
avaliação de
-
10,0
Contras: Thete wasn't a budget at Naples
avaliação de
-
7,6
Cancelled it
Prós: Found a car for $13 less
avaliação de
-
8,4
Prós: The drop off went quickly and I was given a receipt. Everything worked fine.
avaliação de
-
8,0
Contras: I think Kayak needs to be up front about the third party insurance. I bought it, because Kayak said to, and then needed to buy it again, directly from Budget, to be certain that no damages would come back on me. I don't like being double-dipped! So, my problem is not with Budget, it's with Kayak!
avaliação de
-
7,6
Gret price
Prós: Cost was great compared to other compaines
avaliação de
-
2,0
THE WORST
Prós: Nothing.
Contras: This is the worst location of the worst rental car company. The customer service at this location is non existent. I should have read the other reviews and so should you. AVOID! The entire corporate culture at Budget is abysmal. They simply don't care about their customers.
avaliação de
-
5,2
Prós: Car was good
Contras: Very very slow process
avaliação de
-
3,6
Not the car I wanted
Prós: I received a 15 passenger van instead of a midsize car. Hated driving it.
avaliação de
-
2,0
Contras: I arrived at the Budget rental location to be told that they had NO cars. I asked why I was given a reservation if I could not have a car and the guy said "I don't know. Sorry." Extremely frustrating.
avaliação de
Dollar
Dollar avaliações
Locais de aluguel
╳
Dollar
Locais de aluguel em Naples
13500 Tamiami Trail North
+1 239 513 1838
560 Terminal Drive
+1 239 213 1671
6780 Airport Pulling Road N
+1 239 732 0285
Avaliações de hóspedes
Avaliação geral
8,7 Excelente
Baseado em 93 avaliações
Geral
8,7
Limpeza
8,7
Conforto
8,7
Retirada/devolução
8,5
Custo/Benifício
8,6
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
7,6
Contras: Drop off was closed. No where in Dollar parking to put car. Had to put paperwork and key in a drop off box.....hope this gets processed correctly.
avaliação de
-
10,0
Prós: Friendly, helpful staff. New, clean car. Couldn't ask for anything more. Value for the money! Even retrieved a lost item after return in MIA.
Contras: Nothing.
avaliação de
-
10,0
Super Rental!
Prós: We rented a car to travel to Ft. Lauderdale for a week's cruise. Fast, easy pick up, super clean, easy drop off at Port Everglades with shuttle to cruise ships.
Contras: Everything was perfect!!!
avaliação de
-
8,0
Prós: Loved the car and loved the price. Car was nice and new and nice and clean.
Contras: Only one person on duty and several of us had to wait when first picking up and also returning car She was very polite and courteous but it seemed there should have been 2 people on duty
avaliação de
-
10,0
Prós: Streamlined. Straight forward. No sales pitch for add ons
avaliação de
-
2,0
Contras: When I went to pick up the car the woman at the counter told me she didn't have a car for me - that she only had enough cars for her people - I explained that I was one of her people and showed her my printed agreement and she still wouldn't give me a car - she seemed happy about screwing me over and wasting a day of my vacation - overall I'd say you guys suck
avaliação de
-
6,0
Prós: Compact car drive very nice.
Contras: Car was dirty. One man behind the desk didn't have time to clean. Dollar Car Rental should always have at least two people working at all times. Long wait too because just one worker.
avaliação de
-
10,0
Prós: Polite and competent assistance. Easy pickup & drop off. Nice after hours drop box.
avaliação de
-
6,0
Prós: convient
Contras: I r the rental agent told me I rented a sub compact and pointed to the picture on the reservation even though I specified a full size in the reservation request. Also the windshield was dirtyinside and there was no wind shield washer fluid
avaliação de
-
6,8
The car met my needs to get me to my destination
Contras: NO cruise control!
avaliação de
-
10,0
Prós: upon return at Orlando, our agent drove us to American airlines rather than having us wait for a shuttle. (he said it was not a real busy day, just to be clear.... they may not always offer that service)
avaliação de
-
8,0
Prós: People nice to deal with
avaliação de
-
10,0
Prós: Friendly, helpful staff. New, clean car. Couldn't ask for anything more. Value for the money! Even retrieved a lost item after return in MIA.
Contras: Nothing.
avaliação de
-
10,0
Super Rental!
Prós: We rented a car to travel to Ft. Lauderdale for a week's cruise. Fast, easy pick up, super clean, easy drop off at Port Everglades with shuttle to cruise ships.
Contras: Everything was perfect!!!
avaliação de
-
10,0
Prós: Streamlined. Straight forward. No sales pitch for add ons
avaliação de
-
10,0
Prós: Polite and competent assistance. Easy pickup & drop off. Nice after hours drop box.
avaliação de
-
10,0
Prós: upon return at Orlando, our agent drove us to American airlines rather than having us wait for a shuttle. (he said it was not a real busy day, just to be clear.... they may not always offer that service)
avaliação de
-
7,6
Contras: Drop off was closed. No where in Dollar parking to put car. Had to put paperwork and key in a drop off box.....hope this gets processed correctly.
avaliação de
-
8,0
Prós: Loved the car and loved the price. Car was nice and new and nice and clean.
Contras: Only one person on duty and several of us had to wait when first picking up and also returning car She was very polite and courteous but it seemed there should have been 2 people on duty
avaliação de
-
6,8
The car met my needs to get me to my destination
Contras: NO cruise control!
avaliação de
-
8,0
Prós: People nice to deal with
avaliação de
-
2,0
Contras: When I went to pick up the car the woman at the counter told me she didn't have a car for me - that she only had enough cars for her people - I explained that I was one of her people and showed her my printed agreement and she still wouldn't give me a car - she seemed happy about screwing me over and wasting a day of my vacation - overall I'd say you guys suck
avaliação de
-
6,0
Prós: Compact car drive very nice.
Contras: Car was dirty. One man behind the desk didn't have time to clean. Dollar Car Rental should always have at least two people working at all times. Long wait too because just one worker.
avaliação de
-
6,0
Prós: convient
Contras: I r the rental agent told me I rented a sub compact and pointed to the picture on the reservation even though I specified a full size in the reservation request. Also the windshield was dirtyinside and there was no wind shield washer fluid
avaliação de
Enterprise
Enterprise avaliações
Locais de aluguel
╳
Enterprise
Locais de aluguel em Naples
1024 Pine Ridge Road
+1 239 649 0400
13560 Tamiami Trl N
+1 239 591 2666
351 10th St N
+1 239 262 0661
571 Airport Pulling Rd N
+1 239 643 3332
Avaliações de hóspedes
Avaliação geral
8,5 Excelente
Baseado em 22 avaliações
Geral
8,5
Limpeza
8,4
Conforto
8,5
Retirada/devolução
8,7
Custo/Benifício
8,6
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
9,2
Consistant as always
Prós: Reserved a full size SUV. As always the vehicle was ready, in good condition and the sales person was easy to work with. I've always had great experiences with Enterprise and their employees. Only once have I had a slight issue, but the manager corrected it before I could say anything to the employee.
avaliação de
-
10,0
Great Service
Prós: These guys get it! 5 star customer service.
avaliação de
-
8,0
Great Customer Service!
Prós: Ian provided excellent customer service and was very professional! I love the fact that they will pick you up and/or drop you off...Great Benefit!!
Contras: They request too many documents for rentals...even when you have years of rental history with them.
avaliação de
-
10,0
Prós: great price for a week, good service
avaliação de
-
10,0
Good
Contras: Car not ready
avaliação de
-
8,0
Nice car
Contras: Car only had 1/2 tank of gas when pickedup
avaliação de
-
2,8
Prós: nothing bad van
Contras: no headphone for tv
avaliação de
-
10,0
only use enterprise
Prós: they don't charge until you pick up your car. they helped me with direct billing to insurance company.
avaliação de
-
10,0
Used it for a trip to Tampa, my car is old.
Prós: Free upgrade, fast & friendly service. Easy drop off, no hassles whatsoever.
Contras: couldn't smoke in the car & the oil change light was on the whole way back.
avaliação de
-
2,0
Contras: It was an aweful experience. The man who was helping refused to help me because they were closing he was yelli g at other employees and told me to go somewhere else to rent my vehicle. He wasnt wearing a name tag so i dont know his name but he was not friendly he just wanted to leave but they shouldnt of let me make a reservation for 1pm of they close at that time.
avaliação de
-
10,0
Great staff. Very friendly and professional
Prós: Very nice car. It was clean and comfortable
Contras: Great rental value
avaliação de
-
9,2
Consistant as always
Prós: Reserved a full size SUV. As always the vehicle was ready, in good condition and the sales person was easy to work with. I've always had great experiences with Enterprise and their employees. Only once have I had a slight issue, but the manager corrected it before I could say anything to the employee.
avaliação de
-
10,0
Great Service
Prós: These guys get it! 5 star customer service.
avaliação de
-
10,0
Prós: great price for a week, good service
avaliação de
-
10,0
Good
Contras: Car not ready
avaliação de
-
10,0
only use enterprise
Prós: they don't charge until you pick up your car. they helped me with direct billing to insurance company.
avaliação de
-
10,0
Used it for a trip to Tampa, my car is old.
Prós: Free upgrade, fast & friendly service. Easy drop off, no hassles whatsoever.
Contras: couldn't smoke in the car & the oil change light was on the whole way back.
avaliação de
-
10,0
Great staff. Very friendly and professional
Prós: Very nice car. It was clean and comfortable
Contras: Great rental value
avaliação de
-
8,0
Great Customer Service!
Prós: Ian provided excellent customer service and was very professional! I love the fact that they will pick you up and/or drop you off...Great Benefit!!
Contras: They request too many documents for rentals...even when you have years of rental history with them.
avaliação de
-
8,0
Nice car
Contras: Car only had 1/2 tank of gas when pickedup
avaliação de
-
2,8
Prós: nothing bad van
Contras: no headphone for tv
avaliação de
-
2,0
Contras: It was an aweful experience. The man who was helping refused to help me because they were closing he was yelli g at other employees and told me to go somewhere else to rent my vehicle. He wasnt wearing a name tag so i dont know his name but he was not friendly he just wanted to leave but they shouldnt of let me make a reservation for 1pm of they close at that time.
avaliação de
Hertz
Hertz avaliações
Locais de aluguel
╳
Hertz
Locais de aluguel em Naples
2425 J & C Blvd
+1 239 596 9007
280 Vanderbilt Beach Dr.
+1 239 598 1686
3485 Mercantile Ave
+1 239 403 0370
550 Terminal Dr.
+1 239 643 1515
850 Seagate Drive
+1 239 643 9909
Avaliações de hóspedes
Avaliação geral
8,5 Excelente
Baseado em 32 avaliações
Geral
8,4
Limpeza
8,8
Conforto
8,8
Retirada/devolução
7,9
Custo/Benifício
8,6
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
8,8
Contras: Had to wait 20 mins to get the car. The first car they brought out didn't have but a quarter tank of gas so they had to exchange for a new one, do new paperwork. Otherwise all was fine.
avaliação de
-
10,0
Actually, I did not rent from Hertz in Naples -- I rented in Fr. Myers
Prós: I liked how the agents "came to the rescue" once we determined the nature of a huge problem -- my ignorance of Florida Geography. You see, my eventual destination was Naples and I was told that I needed to fly into "RSW" -- that it was the closest. Well, I assumed that "RSW" was the Napes airport and rented the car from your location in Naples (assuming it was at the RSW airport). What a surprise I had when I learned at RSW (Ft. Myers) that the car was ready in Naples -- over 30 miles away!
avaliação de
-
10,0
Prós: They stayed. Overtime for me and saved the day, Stuart Florida office. The best they got me home I think the little girl in there with Tina. And the driver thanks again
avaliação de
-
4,8
Location difficult to find, car not very clean and
Prós: The price was good.
Contras: The location is very difficult to find. There are no Hertz signs and it is inside of a service station. Took a while to find the spot. The car we rented could have been cleaner and one of the tires was bald and this made the car shake on our ride. Also, the gas wasn't full when we got it, it was a few notches below but I had to return it full. Hertz does not allow spouses to drive which many other rental agencies allow. We had a long four hour drive, it would have been nice to trade off but we only were allowed one driver.
avaliação de
-
9,2
Great value.
Prós: Fast, courteous, very reasonable.
Contras: Car had an odor of smoke. Bought an air freshener to kill the odor.
avaliação de
-
6,0
Contras: bad location and hard to find. only had 2 cars left when I got there, a truck and minivan, I had to spend a lot more on gas
avaliação de
-
8,4
Contras: Really long time with pick up, only one person in the location, and the whole line of people waiting. It took about 45min!
avaliação de
-
5,2
Review
Contras: Pick-up location customer service was terrible! Condition of vehicle was rough. Car only had 16,000 miles on it, but they must have been some really hard miles!
avaliação de
-
10,0
keep Nick.
Prós: Very good service. I'm onmy phone. Excellent rental in every aspect.
Contras: Nothing
avaliação de
-
10,0
Prós: Service desk was helpful and pleasant
avaliação de
-
8,0
The location was hard to find
Prós: The people who serviced me were lovely and helpful
Contras: The hertz was inside a car dealership . There was no mention of this when I made the booking so hard to find
avaliação de
-
10,0
Well Done
Prós: Everythink was very good
Contras: There was nothing to not like
avaliação de
-
8,8
Contras: Had to wait 20 mins to get the car. The first car they brought out didn't have but a quarter tank of gas so they had to exchange for a new one, do new paperwork. Otherwise all was fine.
avaliação de
-
10,0
Actually, I did not rent from Hertz in Naples -- I rented in Fr. Myers
Prós: I liked how the agents "came to the rescue" once we determined the nature of a huge problem -- my ignorance of Florida Geography. You see, my eventual destination was Naples and I was told that I needed to fly into "RSW" -- that it was the closest. Well, I assumed that "RSW" was the Napes airport and rented the car from your location in Naples (assuming it was at the RSW airport). What a surprise I had when I learned at RSW (Ft. Myers) that the car was ready in Naples -- over 30 miles away!
avaliação de
-
10,0
Prós: They stayed. Overtime for me and saved the day, Stuart Florida office. The best they got me home I think the little girl in there with Tina. And the driver thanks again
avaliação de
-
9,2
Great value.
Prós: Fast, courteous, very reasonable.
Contras: Car had an odor of smoke. Bought an air freshener to kill the odor.
avaliação de
-
10,0
keep Nick.
Prós: Very good service. I'm onmy phone. Excellent rental in every aspect.
Contras: Nothing
avaliação de
-
10,0
Prós: Service desk was helpful and pleasant
avaliação de
-
10,0
Well Done
Prós: Everythink was very good
Contras: There was nothing to not like
avaliação de
-
8,4
Contras: Really long time with pick up, only one person in the location, and the whole line of people waiting. It took about 45min!
avaliação de
-
8,0
The location was hard to find
Prós: The people who serviced me were lovely and helpful
Contras: The hertz was inside a car dealership . There was no mention of this when I made the booking so hard to find
avaliação de
-
4,8
Location difficult to find, car not very clean and
Prós: The price was good.
Contras: The location is very difficult to find. There are no Hertz signs and it is inside of a service station. Took a while to find the spot. The car we rented could have been cleaner and one of the tires was bald and this made the car shake on our ride. Also, the gas wasn't full when we got it, it was a few notches below but I had to return it full. Hertz does not allow spouses to drive which many other rental agencies allow. We had a long four hour drive, it would have been nice to trade off but we only were allowed one driver.
avaliação de
-
6,0
Contras: bad location and hard to find. only had 2 cars left when I got there, a truck and minivan, I had to spend a lot more on gas
avaliação de
-
5,2
Review
Contras: Pick-up location customer service was terrible! Condition of vehicle was rough. Car only had 16,000 miles on it, but they must have been some really hard miles!
avaliação de
National
National avaliações
Locais de aluguel
╳
National
Locais de aluguel em Naples
540 Terminal Dr
+1 239 643 5308
Avaliações de hóspedes
Avaliação geral
8,0 Excelente
Baseado em 4 avaliações
Geral
8,0
Limpeza
8,0
Conforto
8,0
Retirada/devolução
8,0
Custo/Benifício
8,0
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
2,0
Contras: The vehicle shut off without warning will in my travel. After I filled the tank up. I have been waiting on triple A for almost 2 hours
avaliação de
-
10,0
Prós: The fast efficient service! Great customer service by the rep. I think her name was Rashanda
Contras: That I didn't come here sooner.
avaliação de
-
10,0
Prós: Easy pickup, Was upgraded, too!
avaliação de
Locais de aluguel
╳
Sunnycars
Locais de aluguel em Naples
160 Aviation Drive N
560 Terminal Drive
Thrifty
Thrifty avaliações
Locais de aluguel
╳
Thrifty
Locais de aluguel em Naples
13500 Tamiami Trail North
+1 239 513 1838
560 Terminal Drive
+1 239 213 1671
6780 Airport Pulling Road N
+1 239 732 0285
Avaliações de hóspedes
Avaliação geral
8,6 Excelente
Baseado em 31 avaliações
Geral
8,6
Limpeza
8,8
Conforto
8,8
Retirada/devolução
8,4
Custo/Benifício
8,6
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
It was fine.
Prós: It ran and didn't break down.
Contras: Nothing
avaliação de
-
10,0
Couldn't have been happier
Prós: The representative went above & beyond to be sure I was happy. When the first car wasn't what I had in mind for comfort or looks, she called me 20 mins after I left to swap me out with something better than had came in.
Contras: No complaints.
avaliação de
-
10,0
Contras: Price, proximity and service.
avaliação de
-
5,2
Contras: No car available at scheduled pickup time
avaliação de
-
6,0
Truck not a car
Contras: Was supposed to pick up a midsize vehicle instead I was giving SUV truck with the worst gas mileage ever the truck was not ready at 8 o'clock as promise was supposed to be picked up at eight received a call and told me that the vehicle will not be ready until 9
avaliação de
-
10,0
Great Sr vice and value
Prós: Ease of pick up and drop off.
avaliação de
-
2,0
A scam
Prós: Nothing
Contras: Took for ever to get the car. The car was dirty. The gas was half full I told the representative and the answer was just take it back half full. I got to Miami Airport Car Rental Terminal and they told me the gas it's not full and I got charged full tank plus penalty total of almost $ 70 on top of the $ 53 for the car. What I call a Scam!
avaliação de
-
7,2
Didn't forewarn us about Exact Change or transpond
Contras: They should have forewarned us and offered their Plate Pass option. I found out about it after we were stuck at a toll area with no lane to pay with other than quarters. We are expecting another bill from Thrifty with toll charges and from what I read (after the fact) penalties.
avaliação de
-
5,2
Contras: When we arrived at the Thrifty counter to pick up the car we were told that they didn't have our reservation in their system and that they were sold out for the day. We need to wait over an hour for another car to arrive that we could rent on a day when time was of the essence.
avaliação de
-
5,2
People make the difference
Prós: The car was ready on time. Check in was quick.
Contras: It was pouring with rain. The clerk was ok but didn't do anything extra. I circled back to double check where the car was parked and was given the same vague instructions. Not once did she mention that Thrifty has no signs in the lot. I was soaked by the time I hit the panic button and found my vehicle. Returning the car, I didn't refill it. I was charged $10/gallon! That was not mentioned at check in. It doubled the price of my rental. Really unacceptable.
avaliação de
-
10,0
Godo rental...very quick service.
Prós: It was raining outside so I wanted to get in and out of the Thrifty office and get in my car. The person working was great and very quick processing my upgrade when we needed a larger vehicle.
avaliação de
-
10,0
Speedy drop off
Prós: Very friendly staff and amazingly speedy drop off with no hassles.
avaliação de
-
10,0
It was fine.
Prós: It ran and didn't break down.
Contras: Nothing
avaliação de
-
10,0
Couldn't have been happier
Prós: The representative went above & beyond to be sure I was happy. When the first car wasn't what I had in mind for comfort or looks, she called me 20 mins after I left to swap me out with something better than had came in.
Contras: No complaints.
avaliação de
-
10,0
Contras: Price, proximity and service.
avaliação de
-
10,0
Great Sr vice and value
Prós: Ease of pick up and drop off.
avaliação de
-
10,0
Godo rental...very quick service.
Prós: It was raining outside so I wanted to get in and out of the Thrifty office and get in my car. The person working was great and very quick processing my upgrade when we needed a larger vehicle.
avaliação de
-
10,0
Speedy drop off
Prós: Very friendly staff and amazingly speedy drop off with no hassles.
avaliação de
-
5,2
Contras: No car available at scheduled pickup time
avaliação de
-
6,0
Truck not a car
Contras: Was supposed to pick up a midsize vehicle instead I was giving SUV truck with the worst gas mileage ever the truck was not ready at 8 o'clock as promise was supposed to be picked up at eight received a call and told me that the vehicle will not be ready until 9
avaliação de
-
2,0
A scam
Prós: Nothing
Contras: Took for ever to get the car. The car was dirty. The gas was half full I told the representative and the answer was just take it back half full. I got to Miami Airport Car Rental Terminal and they told me the gas it's not full and I got charged full tank plus penalty total of almost $ 70 on top of the $ 53 for the car. What I call a Scam!
avaliação de
-
5,2
Contras: When we arrived at the Thrifty counter to pick up the car we were told that they didn't have our reservation in their system and that they were sold out for the day. We need to wait over an hour for another car to arrive that we could rent on a day when time was of the essence.
avaliação de
-
5,2
People make the difference
Prós: The car was ready on time. Check in was quick.
Contras: It was pouring with rain. The clerk was ok but didn't do anything extra. I circled back to double check where the car was parked and was given the same vague instructions. Not once did she mention that Thrifty has no signs in the lot. I was soaked by the time I hit the panic button and found my vehicle. Returning the car, I didn't refill it. I was charged $10/gallon! That was not mentioned at check in. It doubled the price of my rental. Really unacceptable.
avaliação de