Hotéis em York

Prós: Excellent location and well-appointed rooms.

Contras: You can be charged £15pp to use the spa facilities depending which room you are staying in. If I'm paying to stay in a 5* hotel, I would expect to be able to use pool, sauna, steam room & jacuzzi at no extra cost. Service at lunch was also poor, we were served drinks in dirty glasses and given extremely poor sandwiches from the lite bites menu.

Prós: Gorgeous property and rooms, comfy beds, helpful staff.

Contras: Food at the Restaurant was pretty limited

Prós: The ambience of the hotel the room was lovely, the staff friendly and polite

Contras: breakfasts ridiculously expensive Very expensive as a guest to jusy use the small swimming pool

Prós: Old school elegance and service in a grand manner but still contemporary amenities

Contras: Nothing

Prós: The room was huge, we booked last minute as we were due to go to Bordeaux for my 40th, however decided not to travel due to COVID-19. Value for money was excellent and we got a free drinks voucher for my birthday! Service was excellent.

Contras: The room was very hot and considering circumstances we were not sure that they still should have been serving a buffet style breakfast.

Prós: The room was beautiful excellent

Contras: Nothing

Prós: We we’re upgraded to a suite as they were quite, thought that was great. The room was amazing with great views. Breakfast was good, the granola was delicious

Contras: Only had soya milk as a dairy free option, soya isnlinked to dairy and for some of us we also can’t drink that. Having a better option for diet ties would be good. My allergy isn’t serious though so not to bad for me

Prós: The staff were excellent and friendly, the hotel is in a lovely setting close to the City and the river, the building its self is magnificent.

Contras: The room was noisy from the railway station you would be woken by trains and the voice over the tannoy, at 6 am, you had to have the window open room was rather warm ( no airconditioning as advertised ) the tv did not work properly even though we asked for it to be fixed, we were not offered another room even though the hotel was almost empty, the best offer was to watch the tv in the room opposite, then return to our own room

Prós: Good location just a short walk to the city. Very reasonable price and good hotel. Excellent value.

Contras: We requested more tea but never got it. No other issues.

Prós: Excellent service, facilities and location.

Contras: Would benefit from offering a full cooked breakfast

Prós: Very close to city wall and gate, so easy walk into old town. Well appointed facilities - all brand new. Very sparsely ad impersonally decorated, but it worked for sleeping with lights out!

Contras: Windows cannot be opened so need to rely on air con/heating system, which all shuts down when card key removed to go out. No proper detailed instructions for washer/dryer or dishwasher.

Prós: Nothing

Contras: Staff was very unhelpful when we checked in. Had problem solving car parking myself without much help. We needed to convert the sofa into bed despite telling them we have 4 persons staying in the room

Prós: Fantastic value for money, great room and perfect location!

Prós: great to use washing machine and dryer for free, clean rooms

Contras: no access to open windows in room, lack of customer service from staff at check in and check out with little interest to serve

Prós: Location

Contras: Staff was nice and friendly

Prós: Great location and friendly staff. The food was tasty and the food and drink was reasonably priced.

Contras: When making the bed in the morning I caught a glimpse of the mattress protector. I pulled off the sheet and was disgusted and horrified. There were more stains than fabric!! Surely these are meant to be washed between guests??? I informed reception who promised they will get it sorted out, but they didn’t. There was no way I was going to sleep on it again, and it made me doubt about the cleanliness of the hotel and staff. Hence why we left that day and lost the money we payed for the rest of our stay. This was meant to be a birthday treat for my girlfriend, which was completely ruined. Such a shame.

Prós: Great staff location hotel

Contras: Size of toilet

Prós: The hotel was very nice. Room was spacious and very clean.

Prós: Great location with plenty of parking space. Simple accommodation. Friendly staff.

Contras: Not very clean. Not soundproof. Skipped breakfast because of dirty tables and breakfast room, very unpleasant.

Contras: Bathroom had a funny smell for both days we stayed,reported it to reception who said they’d get it checked and never bothered just gave us a key to use the next door bathroom. Price we paid a night and one simple problem they never fixed.

Prós: Perfect for the city center of York that is just over the road and through the wall that surrounds the City. Good nightlife and pubs in walking distance with restaurants in abundance. Best place to stay for central York.

Contras: Weather, it rained.

Contras: Room was very small and old mould on ceiling in bathroom, we were overlooking the car park which made is noisy, Downstairs was clean and tidy but room really needed to be upgraded. We were promised a treat on arrival that never happened either, I did bring up the state of the room with the reception desk and offered us our car park fee back, thus was a Christmas present from my daughter and we felt let down having to sleep in room that had damp and mould in

Prós: Very friendly staff great location

Prós: Everything

Contras: Nothing

Prós: location

Contras: Room was way to small for family of four. Not enough legroom to open suitcases, etc.

Prós: Great location and very helpful reception staff who looked after luggage for us before our room was ready.

Contras: We had no view at all from our window. I can't think that they were so busy they couldn't give us the best available room in our price bracket. It was only 1 night so not really complaining.

Prós: Great location. Very clean.

Contras: For the price I would have expected free bottles of water in the room. Most places I've stayed offer this. Breakfast a bit pricey.

Contras: We ate at the restaurant and I ordered beef, when this came it was basically a plate full Of fat. We sent it back and I was asked if we wanted another but the time it would take wasn’t worth it. My partner was eating his and felt bad that I had no meal and told staff we didn’t want to eat anymore. We left the restaurant and with few apologies we were very disheartened.

Prós: The Hilton is a perfect location for a city visit.

Contras: I cannot think of a single thing that I did not like

Prós: Location & staff

Contras: Rooms a bit cramped and I need of updating, also no mini bar

Prós: Very close to the city and staffs are friendly

Contras: Very small toilet in the room

Prós: Fantastic building in a marvellous location Great staff and atmosphere Guitar in the bar

Contras: Breakfast was a bit meagre and the room a little chilly

Prós: Great location and friendly staff!

Prós: I appreciate that we are in the middle of a virus situation but I valued the hostel being very quiet. The bed was very comfortable hot shower spacious room, interesting design of building, the bar/lounge area was very warm and snug with excellent music being played as well as a good television. The staff were very helpful. Excellent location with this hostel. Less than 10 minutes walk and you are right in the centre of town. Overall, the standard of cleanliness was very high. Appreciated the existence of a laundry which I will get around to using next time. I will be back

Contras: No self catering facilities

Prós: Location

Contras: Very small toilets

Prós: Good hostel in great location. Bar area and pool table downstairs was busy and sociable. Old historical building, had little plaques that told you what the rooms were back in the days it was one big fancy house.

Contras: It was all pretty good, worst thing was the super loud snorer in our dorm!!

Prós: Friendly welcome, clean room although small improvements could be made

Contras: Cover off heating control exposing wiring although hidden behind tv, poor shower pressure

Prós: Great service

Contras: Great hotel

Prós: The room was very clean and the staff were very friendly. The hotel is just a short walk from the train station and is just outside of the town centre.

Contras: The room was really small, which was ok for the price but it was quite hard for 2 people to get around the room at the same time.

Contras: Decor needs a facelift. Bath/shower in need of repair. Room warm and stuffy. No view due to velux window.

Prós: Young staff very pleasant

Contras: Outside signage poor

Prós: We only stayed the night, perfect location for everything we wanted to do. The staff at the hotel couldn’t of been more helpful, room good size, clean and welcoming, well done ibis hotel definitely stay again

Prós: Location is good. The hotel is about ten minutes away from the station. There is an Indian, Chinese ,KFC ,subway and a chippy outside the hotel and a Italian restaurant. There is also a cafe and a Sainsburys as well. There is also an Everyman cinema nearby as well. Staff at the hotel were very helpful.The breakfast is a buffet with either full english items or items for a continental breakfast.Enjoyed my stay here in the circumstances.

Prós: Comfortable bed decent room

Contras: Room location

Prós: comfy bed nice and clean quiet room at back,good location

Prós: Nice stay at this hotel for our family (couple with a toddler and 1 yr old baby). Lift working ok, comfy and clean beds, tea/coffee facilities in the room and excellent breakfast choice (which included hot, chef's made pancakes and waffles!) :o

Contras: Location not the greatest. Sadly, it took us substantional time to find the hotel and we were very tired having driven from Edinburgh, we became little frustrated when not able to find the hotel, and kept going around York's streets... It is located in a quite place on the racecourse, but we personally found it challenging to get there!

Prós: Comfortable hotel near the race course..

Prós: Flexibility, wry welcome and helpful

Contras: Can’t find anything

Prós: Super hotel. Fantastic breakfast. The staff went out of their way to help us feel welcome and comfortable. Would recommend!

Prós: Everything was perfect.

Contras: Everything was perfect. Can't be helped with what's going on so we just stayed in our room.

Contras: Nothing

Prós: The facilities

Contras: Nothing

Prós: comfy beds, clean, helpful staff

Contras: the shower has no rim so when i turned it on, a river of water poured onto the floor...

Prós: Room was comfortable and had everything required, the staff were super friendly. Great shower.

Contras: There was a bit of noise coming from outside the room, but nothing too serious. The dinner was a bit disappointing.

Prós: The breakfast was fabulous. The staff were extremely helpful and accommodating. The rooms were bright. Good lighting. Good TV options.

Contras: The bed could have been more comfortable.

Prós: clean, everything you need and great location 10 mins from centre! 7 pound in uber.

Contras: Room got really warm, radiator woke us up both mornings at half 6 (banging/clicking) couldn't turn it off

Prós: Staff were great under the current circumstances of the pandemic. Stringent hygiene controls were enforce and no on ecould do more for you. Catered well for intolerance too..being gluten and dairy free this is very important to me.

Contras: Getting stuck in the lift as we were about to go to check out...its ok tho got out in the end

Prós: We had had our conference cancelled but decided to still come and enjoy York instead ! Our hotel was great but special praise must go to the staff who were very helpful and friendly! Breakfast was really nice and worth the money

Prós: Breakfast is great. Lovely decor.

Contras: Pillows were so lumpy even after we changed them! Had a really poor nights sleep and the room was cold - had to ask for a heater.

Prós: The room facilities were excellent with little extras to make the stay more comfortable. The staff completed the extra requests I asked for prior to our arrival and did not mention it on check in as it was a surprise for my partners birthday.

Contras: There was no view from the room but this didn’t matter to us I we were there to explore the city and didn’t spend long in the room.

Prós: Lovely place to stay - great location.

Contras: Nothing not to like.

Prós: Didn’t eat at the hotel but everything else was just what we needed.

Contras: Only slight negative was that it was very expensive for a holiday inn for 2 nights in York we thought it was slightly overpriced.

Prós: Clean, great location

Contras: Nothing

Prós: Staff were lovely very helpful. Our children loved the hot chocolate.

Contras: Bed was uncomfortable sofa bed wasn't comfy either.

Prós: Clean and quiet

Contras: Bed was a little to hard.

Prós: Location and friendly staff. Room’s clean and comfortable.

Contras: Coffee was dreadful in breakfast room but that’s my only complaint.

Prós: Very helpful and polite staff throughout the hotel

Contras: More parking would be nice

Prós: Good location

Contras: Rooms were small and basic.

Prós: Clean modern room. Breakfast was great.

Contras: Rooms to hot, beds to soft. Would like the choice of a bath.

Prós: Good food, comfortable bed and location was good

Contras: Lack of suitable clothes storage - only hanging space no suitable draw space,. No room safe

Prós: Staff very friendly,ideal hotel for short break

Contras: rooms not very warm

Prós: The comfort and style. Good location and was really close to everything. Staff were friendly and helpful.

Contras: There were a few minor issues Room was extremely hot but a fan was provided. It was noise in the morning with then Kitchen staff were making breakfast which was below our room. One strange thing was where we were allowed to keep our bags before we checked in our room...this room was unmanned unlocked. I would of liked to keep out luggage somewhere secure, although on request the staff did keep my laptop at reception instead Wireless access was poor had problems connecting.

Prós: Convenience of the hotel to the City centre

Contras: The lack of a car park and the lack of additional lifts. To have one small lift in a hotel of this size is ridiculous.

Prós: The room and staff could not be faulted. Would highly recommend.

Contras:

Prós: It was very clean and fresh.

Contras:

Prós: very convenient location & availability of secure car parking; presentation of room; great breakfast; friendliness and assistance of staff - very helpful at check-in and check-out (included checking on our car parking and reminder to turn off car headlights)

Contras: all good

Prós: Smoking room.

Contras: Slight buzzing from fuse box.

Prós: Maintaining good service despite the prevailing weather. Still offering great help yourself buffet breakfast.

Contras: Nothing despite flooding.we have stayed a number of time since the first week it opened.

Prós: Great hotel brilliant location staff very friendly couldn’t do enough breakfast was buffet style and very good indeed lots of choice. Had to come away a day earlier due to what’s going on at this time and restrictions but staff were brilliant and we even got a refund thank you Queens Hotel Will definitely go back when we can .

Prós: The Hotels position is very central to all amenities York has to offer. Clean and very comfortable room with a big comfy bed. The view from the room overlooking the Ouse was stunning. The staff all over the hotel are friendly and very helpful. We enjoyed it so much we’ve booked to go back at Easter.

Contras: Nothing.

Prós: The staff were lovely, very friendly and helpful. The lift was a bonus. Breakfast was good. The house keeping staff were extremely helpful.

Contras: Only had one evening meal there, was very expensive for what it was. Didn't like it at all - the staff did ask what we thought of it, but we were both tired from the journey there and didn't want to comment at the time.

Prós: The food and the staff.

Contras: The bathroom ventilator didn't work. The room TV had to be retuned every time it was switched on. To be fair we didn't mention either to the Reception.

Prós: The room was ok generally,clean and relatively spacious.The breakfast was very nice,wide selection and staff helpful.

Contras: It is very expensive.i can not find a reason why someone,including me,would pay £145 for this hotel.there is not more than a bed and a shower,that’s all.

Prós: Convenient to the Train Station and city centre

Contras: N/A

Prós: modern twin room with large beds, good breakfast

Prós: The waffles at breakfast, as well as how late breakfast ran on the Sunday morning (until 11am).

Contras: The water was surprisingly hard. Not sure if the hotel can do anything about that though!

Prós: The building is very nice inside. Great location in the center. Good food, clean quiet room. Wide selection for Breakfast

Contras: One of the lifts not working - but not a problem.

Prós: The staff were fantastic friendly and professional fantastic location and really clean

Contras: Not the venues fault as cos of corona virus restaurant and gym ect was closed so birthday meal cancelled n was a very cut down breakfast available so didnt feel we got value for money as still paid full price for less services

Prós: The staff were friendly and speedy. The room was also clean with a nice view

Contras: Parking was tight in the carpark

Prós: It was suitable for what I required i.e an overnight stay at short notice

Contras: Everything was satisfactory

Prós: Good location comfy beds

Contras: Nothing

Contras: The attached bar doesn't do bar food if you just fancy a snack.

Prós: Hotel is located in a Beautiful setting, the spa facilities are 5* definitely worth spending a bit of time in before the busy night and the room was immaculate. Although we didn’t eat on site the restaurant offered a fantastic choice of food at reasonable prices. Another quirky asset this hotel has is the fat abbot which is a pub located within the grounds of the hotel. I would definitely recommend this hotel.

Contras: Location for travelling into York is a taxi ride away.

Prós: Good room, very clean, had to ask for towels as they were not in the room

Prós: Peaceful and lovely friendly staff who were very helpful and polite

Contras: No complaints

Prós: Spa area was exceptional All was very clean. Friendly staff

Contras: The bed was the only thing that was not up to standard.. very cheap mattress . Bar was on the expensive side. Would not stop me from returning though

Prós: Toilet seat did not fit on toilet wrong size and was loose my husband did report it. Shower was black inside door room was dusty very disappointed

Contras: The room

Prós: Very comfortable rooms, 4 sauna/steam rooms to choose from in spa and large jacuzzi which was nice.

Contras: Spa wasn't super clean, the day beds were very dirty which was uncomfortable to lay on.

Prós: It's all very nice.

Contras: Not much really.

Prós: Food in the attached bar

Contras: Shower head flew off during shower Despite best efforts of friendly staff member it could not be fixed so we could not shower while staying. On departure our evening meal wine was not charged which we felt was the absolute minimum we would have expected as a reflection of the lack of shower We were told in arrival that we couldn’t use the spa after check out which seemed a bit tight