The hotel was nicely located the staff were very nice and friendly and very helpful the services was excellent Nothing
elegent and luxury hotel with a reasonable price the access to the spa very complicated
good location, very expensive breakfast
Other than the price, this was one of the finest hotels we have had the pleasure of staying in. The restaurant, Ente, is also outstanding.
Excelent staff. Valet parking was $20 Euro for 1 day which is a little pricy in my mind.
1. Thermal swimming pool in the hotel 2. excellent SPA 3. good location 4. good restaurants 5. comfortable rooms
Everything was great. Iwish I was able to stay longer Had a change of plans and had to leave early in the morning. COuld not properly enjoy the facilities.
THERE BREAKFAST HOTEL IS OVERPRICED FOR THE SMALL ROOM WE HAD
not the monwy worth it:
It was just nice
Very friendly and polite staff. I found food leftovers in the minibar and clearly visble dirt (a sort of white flakes with a diameter of approx. 4 mm) in the bathroom under the sink.Very discomforting to put it politely.
Noisy room, noisy air conditioning, noisy and vibration from people walking in the corridor, carpet with holes in, noise from equipment outside room, old-fashioned, small dark rooms, poor breakfast, slow service
breakfast swimming pool out of order
The staff are wounderful. They are very helpful and alwas available to help. It will be a great loss if you do not stay in Radison blu Hotel Schwarzer Bock. I hope to come back again Everything is prtfect and well studied. Is is unfair to say anegative word.
Locaition. Building.breakfast.facilities at the room Cleaning of the room
Very helpful staff at front desk. Allowed us to check in early AM due to early arriving flight. Need more & better info re use of spa facilities. No safety info re use of eg sauna for first time users
Very friendly stuff. Rooms were quite big and compfortable. WIFI was available but did not work neither in my room or my colleague's room. Spent 4 days there and did not manage to connect to internet within this time. Would have expected that stuff takes it more seriously and tries to fix the problem.
Everything about the hotel was great. The service that we received from the staff at reception were exceptional. They were all well informed and helpful.
The hotel was in an excellent location, the room was large and the internet worked well. Food was only average and the room was not particularly cleaned well each day.
Near the Center,helpfull desk staff not changing the sheets, room service not 24 hours, and internet expensive
hotel staff was very nice :) more equipments for gym would be appreciated
Only two days but visit was good and will return my next trip to the area. Nothing that was not liked.
Excellent, helpful attitude of front desk staff. Excellent breakfast. Convenient parking. Good accessibility to the city and shops. The floor in the bedroom (room 402) was uncomfortably uneven. The charge for internet access was unreasnably high.
I really don't know who gave them 4 stars! It is a 2 or maybe 3 star
The service was very efficient without being effusive. Minimal toiletries.
When we arrived on a Sunday evening, the front desk didn't have our reservation. (It turns out that Kayak didn't process the booking to the Crown Plaza until after business hours on Friday). As soon as we showed our Kayak booking confirmation, the Evening Supervisor was very apologetic and found us a room as quickly as he could. His colleague ordered us a portable crib for our 6 month old son, and we were on our way to our room. Soon after we arrived in the room, a housekeeping staff member arrived with our crib and he also provided us with a bottle of still water for the baby. That was a nice touch. The breakfast that was included with our rate was spectacular. The restaurant staff was very classy and courteous and the food selection and quality was great. This hotel will be our preferred location when we travel again to the Rhein-Main area.
room was old, but clean and confortable enough.
Front Desk Staff Courtesy Very noisy guests kept me awake all night !!!
The room was a nice size for Europe. The staff was great. The breakfast is crazy expensive.
the hotel staff was not good in qiding to other location in the city .I experience this three times they never gave me the right diriction.
The location and the general cleanliness and comfort of the room The parking was 18 euros a day which I think is a lot to ask for guests staying at the hotel.
concert of Placido Domingo, excellent restaurants in city centre
Easy access to town center. Too hot. Too noisy. No parking available, even if it says so on the website.
I enjoyed the comfortable bed, the tea and the room not being too small. The breakfast was very good although the breakfast hall was rather small. The walls were very thin and noise from the neighbouring room disturbed my sleep. Better sound proofness please!
This is the best local owned hotel I have ever stayed in. The staff is exceptionally helpful and they helped me feel like a local. It is a great location for shopping in the pedestrian area, and visiting the church, park, and spas. Internet was free and they had free calling to many countries.
Location, comfortable beds, nice showers
The room was pretty small, but it was expected
We enjoyed the quaint and modern concept of the hotel. It was a really homely experience for us. The breakfast was good and they had very good and able personnel. Location wise, it is well priced to be right where the old city is. Most of the sights of Wiesbaden is easily accessed by foot and buses from the hotel.
the best reception's staff i've ever met -
Staff is very nice and helpful. Location is very good
Location was perfect, near centre but quite.
No problems noticed Internet for additional fee, not available in rooms
Location. Staff was very friendly. Really, honestly, in 2010, I think hotels should not be charging what they do for internet. It should just be free. Period. It's a ridiculous scam that hotels charge what they do for internet.
The hotel was in a very convenient location for the exhibition centre and all evening excursions and entertainments. No Internet in rooms. Breakfast not included.
position near park and Wiesbaden's centre rooms need a refurb , no WiFi in room
The staffs are all cheerful and helpful
All staff are very friendly and helpful.
I liked the location. Bathroom doors are slightly annoying because they rattle.
The location was great.
Close to center of town Rooms were small, beds not comfortable
near the shopping area. Bathroom setup and room size
Good Value In single rooms, the comforter is not big enough to cover anyone over six years old.
The central nature of the hotel. Relaxed atmosphere and excellent breakfast. The bathroom window being directly above the toilet when open which it had to be as there is no fan. It was dangerous and painful! Air con would also be good as the room got stuffy and opening windows was noisy.
Adequate room, though small for two people. Would have liked a little more space and a second chair.
no mini bar
The staff was very helpfull when I found out that we had a smooking room which we absolutely did not want to have. The location is perfect and so is the breakfast.
location could not be better
Always friendly staff . Fresh cold water machine available at reception free of charge is a nice touch . No air conditioning in room . This would be a great benefit in very hot weather .
Centrally located within heart of city No phone in the room. No coffee bar
Hotel owner and his son were both great .Helpful and friendly. Nothing was too much too ask . Hotel was just 2 mins walk to trade fair .Small but perfect location for Train , trade show and getting round town.
Very friendly staff, good location, nice to have internet Very tiny single room, almost no room to move in. No A/C or fan in the room - Wiesbaden was very hot and room like a sauna and could not get cooled down during the day.