Hotéis em West Palm Beach

The staff was friendly and accommodating. The room was clean. The resturant food was delicious. I highly recommend this hotel.

I have a good stay there perhaps, we not having enough time to enjoy the amenities of the hotel.

No complaints

Nice decor with upscale lobby. Easy parking

Breakfast was not included so we were a bit surprised when after breakfast lady asked us to pay $40 if I new this earlier I would pick a hotel that had breakfast included in the price.

Great place to stay. We stayed for 8 days my 10 year old son loves everything about it. The pool was perfect and always clean. We LOVED the cookies... We will be staying here in the future.

No free breakfast!!! I have stay at other places and they had at least bagels, coffee, cereal, the basics. Like I said I was there for 8days and wasn't expecting on buying breakfast for week. But this isn't a deal breaker just keep it in mind and plan for it..

Friendly people at the front desk. Very quiet hotel. Clean, very nice room.

The hotel was exceptionally quiet. Big rooms.

Upon checking in around 4pm, we were told that they were booked to capacity the night before so they were behind on cleaning rooms. Not a problem... The gentlemen at the front desk were accommodating. I originally booked a king studio, but ended up getting a suite at no extra charge. Room was very clean with the exception of two stains from what appears to be juice. The hotel was fairly quiet given SunFest was going on. Breakfast was pretty decent the next morning.

Nothing!

Free hot breakfast included, which is pretty comprehensive. Nice outdoor pool area. Friendly staff. Big rooms.

Due to limited availability, we had to stay in a room that is normally a smoking room and it was VERY noticeable. We ended up buying our own Febreeze, which helped a little. I didn't even know that you were still allowed to smoke in hotel rooms. Crazy.

I loved the suite style room. It was very comfortable. I also loved the location. Within walking distance to all of downtown and the waterfront.

Very personablessed staff and good amenities.

The room was frigid (no thermostat control for guests)

Social hour included wine, snacks, and pasta, salad, and fruit for a quick dinner!

Staff was wonderful. Very helpful and courteous. Clean

I have no serious complaints about the hotel. It was clean, staff was friendly, and the amenities were good. The free breakfast was pretty extensive.

I found it a little expensive for not being a luxury hotel (but then again, West Palm tends to be pricey.) The pillows also looked really fluffy, but once I put my head on them, they flattened like pancakes! Woke up with a neck ache.

Staff very helpful

Musty smell in room Mattress too soft

The cleanliness and attitude of the staff was excellant. Very enjoyable stay.

No fitness area.

Location

Popcorn ceilings. Feels like it needs an update

The ability to walk to everything.

Great staff

Staff is friendly

The beds are woefully uncomfortable. I literally got no sleep. It does not live up to the holiday in standard I'm used too

Hotel was close to airport and the shuttle was convenient

I got food poisoning right before my cruise and it ruined my whole vacation!!!!!!!!! Don't eat the breakfast.

I love the room. The staff was very attentive. They room was nice and clean. The ambiance was quiet and nice

I wanted to try the restaurant. The chef is Daniel Boloud, a well known chef. The food was OK, but not a memorable experience. The only thing I found extremely good were the Madeleines. Those were the best. The rest, was good, but only good. I was expecting much more.

The rooms are wonderfully appointed with rich wood cabinets, comfortable furniture and beds that you could sleep in for weeks. The staff was very accommodating with all the hallmarks of a well run hotel. The food is creative and tasty. Try the White Cosmopolitan cocktail - it is delicious.

Sleek, modern, clean & comfortable.

It is not the easiest hotel to find and it is in an out of the way location for the casual traveler.

The driver take me to get something to eat Take me to and pick me up from my run and to letting me check out a bit late that was a great help

Location is good and the bed was comfortable and clean.

The hotel smelled of smoke and the bathroom area could stay some updating.

-bed was comfortable -staff were very friendly and helpful

-lots of little lights glowed during the night (fridge, tv, blow dryer, clock, etc) had to put my clothes on top of them to sleep. -furniture and decor needs updating.

Extremely courteous and helpful every time I needed help from the staff ( for example when getting my room key reprogrammed every so often).

The room keys have an incredible tendency to lose the programming whenever in a close proximity of your phone or any other magnetic type item. This was pretty annoying but quickly resolved at the desk.

I love the location of the room. I relieved a text prior to my arrival of what was important to me and o chose the quietness of the room. Well, it was perfect and very quiet. The size of the room was good.

The bed was very uncomfortable.

Good location.

Room smelled bad.

Spacious studio apartment. Perfect for getting work done.

To get enough light in the room I had to turn on every light. There isn't any one switch that turns on a nice living room-type lighting. It would be nice if they had an apple to grab at check-in/check-out, which is really nice for those in a hurry.

Food and room and turndown service

Excellent

The common area decor was very pleasing.

No bedside table, no directions as to where things were in the hotel upon arrival (like the elevator, which was down a hall) or that complimentary coffee was In the lobby every morning (Ie no coffee maker on the room), no info on Palm Beach in the room, dirty bathroom(my barefeet stuck to the floor) with no shampoo, someone else's hair in the drain, no morning paper, room next to outdoor seating for the restaurant so very noisy, music from function room until 1 am, loud air conditioner next to the bed so cold air blew on you all night.

The room smelled bad

The location

No microwave/refrigerator

Close to the railroad tracks. Poor breakfast

Lovely historic building, very pretty. Friendly & Helpful hotel staff

The air conditioning makes too much noise! When you switch it off, u will be steamed in our room. Bad Wifi connection in our room, at the corner of the complex!

Great service and very good food

The night we stayed at a comparable hotel and it was horrible. Ther wa construction going on. Low water pressure made washing my daughter could boy brush. The room was noisy an it smelled. The Springfield was none of those things. The room was lovely and smelled good. Goo water pressure and lots of hot water was available. The staff ere warm and made us feel welcome. We will return.

No hot tub

The hotel is very clean and the breakfast was very good especially since it was free. Very good value! No pets also no smoking and very clean. The value for the large rooms and the walk in closet was a first in this price range. Very good location also.

The work out room was sorry but very clean. Iron as usual was sorry and there could have been 2tvs

Not much

Location sucked. It was 12 miles from city place. The room stunk of smoke The police camp out in the parking lot. It just had an overall dirty feel

How nice the room was

Getting robbed and security and the sheriff acting like it was normal

Food options were too limited for children.

Standard high quality four seasons service. nearly every employee asks how you are doing, is everything meeting your expectations, is there anything they can do to improve your stay, etc etc. One small mistake was made by a wait staff person (they forgot chicken on a salad) - it wasn't a big deal to us, but he acknowledged it, apologized profusely, had his manager come apologize, and they comped our meal which was very nice. very comfortable bed.

- shower leaked onto the floor, sink faucet handle leaked water - aesthetic was rather drab at the hotel - didn't feel like 'palm beach' - no color, no pattern, no quirkiness or preppy style...faded olive umbrellas, exterior of building facing the beach looked run-down, pool was function-only (not much to look at) - location is good if you want beach-access but pretty far from the hedges and billionaires row that is quintessential PB - lots of kids in the pool. We were there in early January when school is out so this probably skewed the ratio but the first day we walked out to the pool it had lots of kids in it. We were hoping for something a bit more relaxing/serene as we were taking a vacation away from our own kids for a few days of R&R. - gym was in the basement...wish it had been with a nice view overall it could be great, but just needs a facelift in terms of design

The cleanliness and the size

The staff wasn't polite during checkout

Location

No

Very kind and helpful staff, rooms have a very pleasant appearance

Location was in ano unsafe neighborhood, ants in carpets, stains on carpet.

It was fine for a cheap place to stay. The staff was nice- check in was pretty straight forward. The room was very simple but clean enough. Beds were comfortable and towels were clean.

TV did not work well. The Windows offer now privacy. The area is a little desolate. The guests are not the most reassuring.

Large Rooms, quiet

Nice and new hotel. Location can't be beat as you are right in the middle of west palm. Staff is really friendly. Overall I am usually a tough customer when it comes to reviews but I have nothing bad to say. 4.7 out of 5 stars!

The service was awesome. Breakfast was excellent. The room was clean and the staff was friendly. Victor (one of the chefs) makes a mean omelet! We would definitely stay there again.

Breakfast / bed

Mold in bathroom caulking room 504 / shower design poor and not fitted correctly with water spraying everywhere / trash on roof looking north

The location and continental breakfast

air conditioner is next to bed and only windows were terrace door.

Good, clean hotel, fair price

no fridge

the room was clean

The staff messed up everything also I wish I could get my money back or another night to prove its a good hotel

It's friendly from a business standpoint.

There is a creepy element as far as some clients go. Be careful/

Stay Inn is a great hotel with an even better price. Abigail, the front desk attendant, kindly and promptly addressed each one of my many questions and concerns. The rooms were clean and the continental breakfast was good. No regrets!

I would suggest adding a refrigerator into the rooms. Just an added benefit for guests.