Bathroom and room was large. The garden was good. Some staff was very helpful. The hotel is not at Leading Hotels standard. They need to update furniture and improve service to achieve Leading Hotel standards.
beautiful gardens and large, well furnished and comfortable rooms. Excellent service.
Very smart and comfortable Smoking allowed in some parts.
Pleasant staff. Did not realize that this was mainly a casino (98% of guests) and also that it was not actually in the park. We were there to see the park and were not offered or informed about the 50% discounted rate if you spend any time in the casino Pool not kept clean at end of day - full of insects
The staff could not have been nicer. The service was with a smile, attentive without pushing, so helpful. Smoking in the lobby was not that pleasant, wish that it was limited to outside.
The staff was very attentive. They spoke good english & were willing to help at all times. Once when we miscommunicated with room service & they over delivered, they promply corrected the charge
Every aspect was first rate - nothing to fault. Itś a great base from which to see the Igauzu Falls whilst offering a very relaxing setting in between.
The swimming pool Air con did not work. Restaurant awful. I paid extra for a room with river view and the the only view I had was two palm trees blocking the view. You better off booking a room to the back and then have breakfast every morning in the 5th floor looking at the river view.
The location and garden the view was beautiful
The view is amazing , location great. Facilities excellent
It was a nice hotel next to the Iguazu River view. Room rates which included excellent breakfast was worth its value.
the swimming pool area was great and the room was very comfortable. there were various things that certainly weren't 5 star eg. cleanliness of various parts of the hotel, the food and at times the service.
The food was not nice at the restaurant. the room was very small and not what i expected for the price. Paying for view mostly. Por Favor but I was dissappointed you charged so much for a very ordinary room!!!! the rooms. expensive. 5 star prices for a 3-4 star hotel. view was excellent. pool great and spa and surrounds. staff not very informative. sorry but dissappointed
The staff were amazing and very helpful. The hotel's location is unique where its a couple of minutes from the centre but isolated enough to be on top of a cliff where you have the panoramic view of the the three frontiers. Breakfast could be better. They had wide selection of things but some small things were missing like maple syrup and regular white bread.
The room cleaning staff were exceptional Bar staff, very poor quality service
This place is simply magical. I would recommend to any age group. They need to pave the road into the hotel, its very bumpy. But, it honestly kind of adds to the authenticity of the place.
We were very pleassed with the warmth of the whole staff. We felt very comfortable and looked after. And of course it is placed in outstanding natural environment. If traveling with old people, with any walking problem it may be difficult to move inside the hotel because it is divided in blocks with rock sidewalks, bridges, steps, etc. Or you should ask for a room in the first block
you can resume this hotel in one word .... wonderfull just the taxi to get there is expensive compared by other city (BA)
Very well appointed hotel in a great location, deep in the rain forest (if that appeals). Some way from the Falls on the Argentine side which could be a consideration if arriving at the Brasil side airport, with as a result no accessible choice on where to eat apart from the hotel.
The location and the facilities are great, very good breakfast and nice staff. Brand new hotel in the middle of the jungle. The restaurant menu was a little bit poor for dinner but with very good meals.
The location is absolutely marvelous, and the rooms (we had one with balcony) are great (very spacious). The setup of the hotel is very nice. Ask for Wilson (or Laura, his wife) if you need a taxi driver. An absolutely lovely couple for driving you around and they know a lot about the surroundings.Although we did not use the spa, it had a very nice atmosphere and it looked great. Unfortunately the food was of very bad quality and the hotel is desperately in need for a manager in charge of the restaurants who can train the staff in efficiency (after all it's a very luxury hotel...). Nevertheless the staff was very friendly. Better go for dinner to the village. Ask Wilson the taxidriver to show you the restaurants.(we liked Bocamorra, nice location at the river). The swimmingpools were not clean enough and were not maintained during the day, which was necessary as there were all kind of trees (in and) around the pool; a lot of leaves and insects fall into the water during the day). Be in time at the pool if you want to sunbath, as there are not enough beds when the hotel is full.
Attentive staff. Excellent room. Natural setting away from town. Food was very overpriced for level of quality. Water dirty. Needs more filtering.
an oasis in a wild jungle ,a combination between nature and modern design.Ten points no
Friendliness of the staff! No!
The hotel is perfect. A nice place with excelent services. Nothing is bad at this hotel.
We enjoy the location that it was literly in the jungle, and the comfort room Slow service and minimum personel
in the middle of the jungle, excellent staff, nice pool, jacuzzi in the room, too far from the main road to take the bus to the falls (so you pay 180$ for a taxi instead of 30$ retour trip to the falls)
The hotel is basically a main lodge with three seprate acommodation lodge blocks linked by wooden walkways off the jungle floor. The staff were great at the front desk helping me make the most of my short stay at the falls. Good breakfast and free internet in the main lodge. Very peaceful and great to be able to hear the wildlife at night. The room had a damp smell due to the moisture in the air - it's a jungle after all. Onvce I had fund the offending damp smelling cushions and popped them on the balcony I was fine. TYou need you own car or taxis to get everywhere as the hotel is fairly isolated.
This was a gorgeous property set in the middle of the jungle. Our room was beautiful, very nicely decorated, lovely tiled bathroom, and a private screened porch. The pool was very relaxing. Breakfast had plenty of choices and our dinner at the restaurant was very good. It's a small property, but all of the staff were very helpful and made sure we enjoyed our stay. We found it interesting that it's near an indigenous community; the people there are very kind and have stands set up near the hotel selling jewelry and other hand-made items. Keep in mind it's more remote than the larger hotels in the area and not as easily accessible, but it's a 10 minute walk to the main road where you can catch a bus or taxi to the city or falls. The bathroom had some plumbing issues. We were going to take a bath and the jets blew out this black, charcoal-like substance. The bottom of the tub near the drain needed better support as it bent under your weight. The room smelled a little musty - mostly due to being in the humid jungle, things don't dry very easily so that was understanding. It seemed they don't use bleach either because the towels were stained the reddish color of the soil in that area.
Rooms were truly built into the jungle. Hotel desk and restaraunt staff were very friendly and helpful. Rooms were clean. Meals at the hotel restaraunt were fantastic; beautifully prepared and wonderful flavor. The free breakfast was fine, but not great. Hotel airconditioner froze up almost every night, spitting out water onto the floor and table. Although the staff worked on it the next day, the same problem reoccurred. It left everything in my room, including clean clothes, damp and musty. While the rooms were well cleaned, they were showing heavy signs of use and needed to be updated. The beds were spring mattresses that were not very comfortable.
nice room There is only sandy road to get to the hotel.they order a taxi (who work with this hotel) and we were wait 1.5 hour at the lobby because no one want to get there while it rain...maybe because of the slippery road! the staff were not helpfull. we were really disappointed of our choise
It was a beautiful hotel in a wonderful setting. The staff was especially friendly and helpful. Wish we could have stayed longer!
I thought that la Cantera is a gem - the rooms were excellent and I loved the wooden walk-ways there. The staff were very helpful and the food was good. Please don't spoil it by adding more accommodation and getting bigger!
Really cool hotel in the jungle. Off the beaten path from Puerto Iguazu. You are literally in the jungle. There is a great pool. Breakfast was very good. Rooms were clean and basic. Staff was friendly and helpful. Would definitely stay here again. Because it's off the beaten path, you have to take a remi/cab to town and to anywhere really. So if you are the type that likes to have everything at your doorstep I would opt to stay closer to town.
It was amazing, fantastic hotel, fantastic location. Staff extremely helpful and went out of their way to make us feel welcome, all spoke English too which was an added bonus. Local knowledge was good and the taxi service they have was brilliant, easy to book and affordable to use (nearest bus route is 1 mile (20 min) walk down away). Surroundings were amazing and the rooms were luxurious, large jacuzzi bath and huge bed! Food was very good and pool was very relaxing. Would highly recommend and would stay again. Small gap underneath the door to the room (door leads to open outside corridor), we were concerned bugs may come in so we put a towel down each night, did not experience any problems.
Nice location, clean rooms, great steaks and good value for money Restaurant service has room for improvement
Amazing jungle setting - you literally have to walk through the jungle from the lobby/restaurant/pool building to your room. Amazing food in the restaurant (blew away expectations). Convenient (although not the most punctual) shuttle to the national park. Pillows on bed smelled like mildew. Tough with humidity but would've hoped for a clean smelling bed.
I would STAY AWAY from this hotel at all costs. Do not be fooled by the "4 star" rating or the photos. On our first day, we asked the front desk where we can exchange currency and how we can get from the hotel to Iguazu Falls. The front desk pointed us over to a table they have set up in the lobby with looked organized with brochures and a man sitting there ready to "help" you. We had been exchanging 1 USD for 15 Pesos for the past week in Buenos Aires. He assured us that in Iguazu, the standard rate was 1USD for 14 pesos. We were skeptical but we needed cash for our day in Iguazu. He also told us that the only way to get to Iguazu Falls was by taxi, which cost 350 pesos. We took his word for it since he worked inside the hotel lobby, and later found out that we could have took a bus instead for only 80 pesos! Also, as soon as we got to the park we saw a sign that had exchange rates at 1USD for 15 pesos!! We confronted him about both of these things the next day and he got nervous and pretended he didn't know otherwise. What a PETTY CROOK, skimming a few extra bucks from hotel guests. In addition, the hotel room and hallway had a chemical smell to it, the breakfast was a bunch of cheap bread and cheese, we checked the air conditioner filters and they looked like they have not been changed in years, I can go on and on. The front desk would not give us the crook's name later on when we asked. STAY AWAY FROM THIS PLACE.
great value for money. A bit noisy in the morning
great hotel with nice resturant
Compliments to their breakfast, excellent pastry ...excellent, delicious chocolate , fruit juices and bread ...Towels were very white and clean...that is excellent too and not easy to find in hotels. very good I do believe that bathroom could be better clean as you can find some mould between the bathroom tiles....
Nice pool area. Good (for Argentina) breakfast. Overpowering air freshener smell in the room.
Very quaint, super cute posada :) Only 19 rooms, very nice pool and the ambiance at breakfast is lovely . Mosquitos ... Pack your bug spray ... Spray before bed...
Hotel Posada La Sorgente is a family oriented hotel with knowledgable staff, rooms were clean and neat a good value for the price.
Staff was excellent en helped with organizing our program (they are not a tour agency themselves). The whole place is really very clean, garden is nice to relax and wifi worked in our room. There is an italian restaurant in the hotel with really good italian food. Location is perfect, just 3 blocks out of the busy city center, so quiet within 5 minutes walking distance to the bus station. Pool was a bit cold. Did not like the breakfast that much, although you get fresh juices.
Very friendly staff!!! We arrived very early in the morning but it was no problem to get into the room and they even let us have breakfast!!! Very beautiful ambiente and very comfortable. The Italian restaurant is excellent! There is nothing to complain about! I will recommend this hotel to my friends!
nice place, beautiful grounds, easy to travel to Falls. fairly expensive for Argentina in general, and for off season in this area (Iguazu Falls).
Services (pool), food, entertainment
Great location, excellent breakfast buffet, lovely grounds Not enough staff at reception, too busy to answer questions
The attention of the hotel staff and the view.
Like most visitors, I traveled to Puerto Iguazú to visit the spectactular national park surrounding the falls. Hotel Exe Cataratas was a few miles from the park entrance but transportation was easily arranged -- they'll call you a cab or you can take the AR$50 (~US$3.50) Rio Uruguay buses, which pick up and drop off less than a block from the hotel. In contrast to the hotel staff I met in the federal capital, the staff at Hotel Cataratas were warm, friendly, and genuinely helpful. My room was clean and large and comfortable, and the pool was a much-appreciated bonus when I wandered home exhausted after each day of exploring the park's trails. The hotel is neither in town nor in the park, but in-between (about 3/4 mile outside of town on the main road which connects the two) and while better food options are available in town, has acceptable hot food service (both buffet and a la carte) for visitors who are too tired at the end of the day to go exploring for dinner. WiFi worked better than the hotels at which I stayed in Buenos Aires. And after boxes in other hotels that barely chilled their contents at all, I was overjoyed to have a real working mini-fridge in my room and a bar where the staff would give me ice in the evenings so I could enjoy a cold drink while I remembered the day's adventures. Some of the facilities in the hotel are getting a bit run down -- it's an older property and it's in a harsh place -- but except for weak water pressure in my shower, my visit wasn't adversely affected by the aging of the property. Visitors expecting a shiny modern boutique hotel have other options to choose from -- but they're going to miss the friendly staff and comfortable rooms that made Hotel Exe Cataratas a winner in my book.
Facilities available Swimming pool not heated so could not use (admittedly we were out of season but hotel staff assured us it was heated). Expensive for what you get. Did not read booking conditions properly; local tax was a nasty surprise.
It gives the impression of having been a spectacular hotel some years ago - the swimming pool/spa area is remarkable: but it's a bit tired now. But it's value for money, it delivers pretty much as billed.
The comfort of the room and cleanliness. It is a very good hotel. The music too loud at the swimming pool area did not allow the place to be a relax/spa hotel. It was too expensive if compared with newer hotels with better view over the river/waterfalls. Food presentation can be improved. If cheaper, it would be excellent!
buffet dinner open until late, good breakfast, well located Rooms less then you expect at the price. Staffs english was very weak but tried to be helpfull although we where misdirected to the bus stop.
Staff helpful - some English challenged but very willing to help. rooms had deadbolt locks requiring a key on both sides of door. interior manual latch would have been better
good place to stay
Friendliness of manager and location to local amenities including bus terminal and restaurents. No safe in standard room.
Hotel cleanliness, central location and helpful hotel staff who put 2 of the 3 beds together - had booked the only room that was available. Lack of room refridgerator.
Amazing!!!!!! I loved everything here! The hotel is new, very clean and the location is very good too (considering that Iguazu' is just a little town). Friendly, helpful and professional staff. We stayed in a lovely and comfortable room with a super modern bathroom. The breakfast was rich, tasty and everything looked fresh and good! Good attention to details.
Excellent room, breakfast, and pool area. Good location: a couple of blocks from bus station but on a quiet side street. Very friendly and attentive staff and manager.
The hotel staff were very friendly and helpful; they gave good suggestions for places to eat. The hotel has a very nice atmosphere, very relaxing. The pillows
The hotel is in a great location relative to restaurants and bars in Puerto Iguazu. Additionally, it's just a couple of blocks from the bus station to catch the bus for the falls. The bed wasn't the most comfortable. Great shower, clean room.
Beautiful & cozy setup of the hotel, nice room with veranda to relax, extremely helpful staff, excellent italian restaurant
We received a very personal service from Simone and family and she gave us very good advice and help on booking excursions. It was a good location and felt safe. Lovely gardens and layout of grounds. Our room was basic but comfortable. We used the restaurant for both nights of our stay. The selection on the menu was limited but acceptable and the quality of the cooking was generally good. However, we found it somewhat expensive for Argentina.
calm nature of the hotel. Good outside space. Outside space was all very shaded. Would have liked so have seen more of the sun. The rooms where very damp smelling.
Nice hotel with a laid-back atmosphere. Each room has its own decor. Cozy pool area. Simona and her staff were very helpful and did everything to make our stay pleasant.Good restaurant on site though a little bit pricey. None. Everything was really great!
very special atmosphere, nice and clean rooms with interesting decoration, excellent service, helpfull staff, quiet place
Exactly what i expected for the money i paid. A bed and a breakfast, that s it. The reception staff, was very helpfull and gave us good informations. The location is near the town center and 1 block away from the bus terminal, which is convenient to go to the iguazu falls.
First of all, I have searched a budget hotel in the area I was interested in. Because it was quite late, the choice was not so vast. The hotel is 5mins from the bus terminal in Puerto Iguazu, so it is easy to arrive and go around (to the national park or to Brasil). It had a shower, hot water, and free wifi. The room was not in very good conditions (the painting was falling apart), but it was clean and everything worked.
Friendly very helpful front desk staff. Free internet in lobby.One block north of St. George Hotel and Bus Terminal. Easy to walk to El Centro of town.
Staff, dinner mosqitos
Dirty, cheap and basic:: never a 3 star hotel
We thought that the location of the hotel was just a perfect one if you like to visit the Iguazu Waterfalls. For the price you pay it really is a great hotel.
Rooms are large and uncrowded. It was the worst bed we've slept during our month - and 12 hotels - in Argentina. Hotel is under renovation, I hope they change the mattresses !
The staff was very friendly and very helpful. They answered all our questions and helped make recommendations on places to visit. The hotel is located half way between town and the falls which was nice since we wanted to visit both. Our room was moldy and smelled like mold. The linens seemed like they were worn out and old.
Staff were very friendly and helpful. The giftshop staff came in during siesta for an emergency flip-flop purchase. They accommodated all 3 of our kids and 2 adults in one room for no extra charge. It was sooo dirty. The lobby floor was filthy the whole 3 days. Someone started cleaning a few tile squares in the corner, but the rest was so dirty that you could see people's footprints. The beds were uncomfortable and the sheets very thin. I think they're working on improving the hotel, but they need to hire some cleaning staff.
Friendly staff and good breakfast spread A bit scruffy (with building work going on) and 'faded'. Also some way out of town though taxis are available
We really liked the pool. It was nice to relax there with maybe a beer or a drink brought to you by the friendly staff. The manager was not so nice, when we asked a question about some loud terrifying screaming we heard in the night he was trying to make a joke out of it. And the towels we got were not clean.
lovely place, very kindly staff and disponible all day and night, an accomodation to recomend to people who want to discover Iguazu at justified price.
friendly and welcoming staff, room was comfortable and clean. It was easy to get to the falls and to the town either by public bus or taxi.Nice swimming pool to relax at. breakfast bufffet was poor
The owner was very nice to us. The rooms are quite small, but sufficient when all you need is to sleep over and go to the Iguazu park. Someone reported "no hot water". This isn't true, the hot water works, you can adjust it on the top of the shower in 3 levels. Small wooden bed for our baby was very nice, so staying with a baby is not a problem. There were issues with record of our booking, but the personnel handle it great.
Very convenient location to the National Park Iguazu Falls. Very helpful staff with multilingual skills. Thin walls, ongoing construction 7am to 6 pm M-Sat.
Not too noisy from vehicles. Pebbles from hotel reception to rooms is impossibe for pulling luggage along when checking in/out.
Staff was helpful. Location is OK, in walking distance from the restaurants and shops. No hot water tabs, shower cannot be adjusted and you get to have only lukewarm water. There are no convenient paths for trailing luggage. A poor breakfast.