Hotéis em Milão

Everything about the hotel and the stay.

Nothing I didn't like

Shuttle service to shopping area (very convenient when carrying a lot of bags) close to train station, delicious breakfast

Spa at hotel is overpriced and has mediocre spa service, otherwise hotel is fantastic!

Clean, comfortable rooms. The staff was helpful and polite. Awesome breakfast spread!

The location of this hotel, only 5 minutes from the center, close to Duomo and the metro too. The staff were all helpful, the buffet breakfast had a good selection to choose from and was all very nice and fresh.

Pre dinner drinks with great complimentary antipasto buffet

Arriving with luggage to steps from the fornt door, no ramp and no staff to assist with baggage

15 min. by walk to the center, very quiet, lot of bars around, polite and helpful staff, Good taxi service, much better than the city one. Nice breakfast. There is an excellent shop within 5 min. to by clever toys for children.

We were forced to book an additional room because we had a 3 year old baby with us while the booking site did not have the kids option. The additional room is even more expensive onsite while the hotel had low occupancy rate due to the season. Many restaurants nearby were closed as well due to the low season. No accommodation whatsoever for family travel. Don't recommend anyone this hotel if you might have any accommodation required. Or maybe their priority is just money, not the reputation or repeating business. So one and done for me.

Location is perfect. Very good breakfast.

Rooms are clean, but need to be renovated.

Great staff

Great location by the Duamo accompanied by helpful and efficient staff behavior

Notjing

1 Location is perfect for shopping! Just this!

When they gave me the key from the room! The room was dirty! After they are changed the room! Air Condition system was broken! Lamp in the toilet was broken!

The room was spacious, with beautifully vaulted ceilings & comfortable atmosphere. Breakfast was delicious

The parking around the hotel is very limited & expensive

Wonderful location and lovely room.

Had trouble with WiFi that couldn't fix.

Great and helpful stuff, nice breakfast, great concierge

russian guy working in reception refuse to help with upgrade possibility on my arrival, but the Italian Lady took over and was very helpful and immediately assisted with providing bigger room

excellently situated for visit to Milan

Location right next to Central train station, and not far from city centre. Modern, clean, comfortable. Great staff. great value.

Hot drink making facilities, comfortable clean bed, bath as well as shower.

no English speaking facilities on TV also pay films for UK travellers are old. CNN was not working nor Bloomburg which is free not able to be viewed could not get latest news.

Breakfast was good -- varied, tasty, and fresh. Good location -- minutes to Duomo and other places of interest. TV had free channels in a variety of languages. Everything (except what I list under "didn't like") else was just fine.

In addition to what I pre-paid while booking, I was charged 5 euros per day for some sort of cover/tax/fee -- does not seem right. The front desk clerk was polite, well-informed, and spoke good English, but his breath smelled unhealthy. The shoe-shining machine on my floor was out of creme. I reported the problem Saturday afternoon, but it remained unaddressed through Sunday and Monday morning, when I left. The hotel's plumbing and other fixtures are ancient -- even if in good repair. For example, I was unable to figure out, how to raise the water-temperature in the shower to my liking.

Restuarant staff very nice pleasant people

the bed was so hard and only news channels on tv in english tv was changed for new digital one but system needs to catch up with it lol

helpful staff, centrally located, cleanliness

very good breakfast, kids are welcome, rooms are a bit small but clean. The center is at walking distance for shopping or visiting the city. By walking the Hotel it is a bit far from the Navigli (for dinner) and from the Parco delle Basiliche (where are playgrouds for children) , about 20min and with small children sometime it is not easy... But by taxi it is only few minutes.

Great location, great breakfast, wifi works well. Pretty good experience

Didn't know there was city tax to pay for every night at the check out other than the reservation charges online. Just some unexpected expense.

Steps away from Milano Centrale Station! The staff were very friendly. The room was very comfortable. We left too early to try the breakfast.

The decor could be upgraded as it looks very dated. It was probably a luxury hotel with top notch technology in the early 90's/80's. It was kind of fun to check out the vintage tech. Overall though we were very comfortable.

Convenient location.

Breakfast room is very small for the size of hotel.

Very polite & willing to help personel

average breakfast

for milano good price adn for italy not bad breakfast

the room was very small and old furnished...

Great location just outside the central station and metro at the end of the street. Complimentary tea/coffe/water/snacks in the lounge. Great breakfast. Hotel staff very friendly and efficient.

nothing.

Excelent location, near Duomo and various shops and restaurants.

Room a bit small

It is very well located, at 100 meters from Duomo and 200 m from the Galleria V.E.

Mattress was not in its best shape. It had two depressions that made the night difficult for a person with back pain. If it's your case, inspect the room before check-in.

Location, Overall good Quality, good value for Money

The welcome "Aperitivo" is cheap stuff, the guys at the reception are not so friendly, but these are peanuts.

The breakfast was superb, the room was clean and the bed is perfect for relaxation.

There are central air conditoning and this means that only the receptionist is able to adjust. We asked him all the time to switch on or off, as it was needed.

The hotel was in a great location on the town piazza, walking distance to the train and bus stations, clean, had English speaking television channels, surrounded by great restaurants and shops, and offered a great breakfast.

The gentleman behind he front desk was not friendly nor helpful. He acted put out with any question we asked. Our tv remote did not work. The woman at the front desk sent someone to fix it and we were able to get an English speaking channel until we turned it off and then it wouldn't wok again.

It was very clean and close to public transportation.

Although it was great how close to public transportation the hotel was, the entire building was vibrating when a train was approaching the station.

Quite well located. Friendly & helpful staff.

Description of being close to Central Station is a little exagerated!

Friendly and very helpful staff. Good location to explore Milan. Though we were told by the staff that the WiFi works only in the lobby area, we got it working in the room as well but it was very slow.

Breakfast was very basic and food ran out pretty fast. Room was dark and small, but who stops in the room when there is a city to explore!

This hotel is great for enjoying the city of Milan. Not only is the hotel clean and beautifully decorated but the staff and the location are an extra plus. There is no way to get lost in the city of Milan with the help of the concierge and the metro station which is right next to the hotel. I enjoyed the sauna and the hot tub which added to the comfortable and relaxing stay at the hotel. Since there aren't a lot of things to do to Milan one euro from the hotel will allow you to see the whole city. THIS PLACE IS WORTH EVERY PENNY. Spend your vacation in luxury.

I loved everything .

just some where to relax an chill out with a little sight seeing and shopping trowen in

pity there was an extra cost for the leasure center may have used it a bit more and spent monies on more treatments

breakfast was great

Room was too cold, seem heater heat up to the temp set.

we did like room,restaurant,not expensive ,good condition,everythink was perfect!

morning receptionist were soooo rude...but its ok,i dont remember her name,she is small,skinny....but not nice at all... but the rest staff were very nice and helpful

room was nice just the bathroom furniture was old, damaged and not appropriate for 4 star hotel, quite far from city center, the rest is ok for such an expensive city like milano

Very clean with exceptional breakfast facility and menu.

Great A/C on very hot day. Porter was nice and helpful putting away our luggage when we were too early to check in.

Front office staff was rude. When we advised we had a reservation and were checkin in the young woman, instead of asking for our name, said how can I check you in if I don't know who you are. She was similarly rude to the couple in front of us. Maybe she was having a bad day but this is not acceptable for someone in the service industry.

Nice friendly staff,clean hotel, nice interior

clean and comfortable rooms, good location,not far from the park and about 15-20 minutes to the centre (by feet)

gut beds

Hotel garage to expensive 35,- € 1 night

The relationship with the hotel staff was excellent, they were very helpful whenever needed.

The price range of the hotel is a little bit expensive in my opinions.

Modern, clean and comfortable hotel

The staff at the reception was fantastic. room amenities and room design was great.

I was in the center on Milan, 2 mins walk from all best restaurants and shops.

Good position. Helpful staff. Good quality fixtures. Quiet.

Hotel dining a bit boring.

very freindly staff and very helpful breakfast was good and generous and the location was very appropriate

Location is good.

The room was classic. The picture was modern.

Recepsionists at the desk were friendly and very professional. Rooms were very clean and easily accessible to station and downtown.

The room was very warm and it was 75 degrees outside.

Rsponsive staff (awesome Ahmed!) came through in the clutch, included decent breakfast with killer cappucino.

Bargain hotel has simple physical offering (not even disposable cups in the room).

Location and staff was very friendly

Location was perfect. Rooms very nicely done up. Got a great rate as it was pretty much @ the eleventh hour.

location is good apart from the last 0.5 miles approaching the hotel. allowed us to check in at 12noon with no extra cost. room was very neat and clean.

very difficult to find the location..

If i come back to milan ,i will stay there again.Great staff ,and very clean.