Hilton Garden Inn West Palm Beach Airport

Prós: The front desk staff - especially Laurie and Keith - were excellent. Very friendly. Very helpful. Laurie always treated us like VIPs. If we ever decide to return to this hotel, it would be because of ...

Contras: Internet connection in room was slow and intermittent. Pool was dirty both days we used it. I was disappointed a breakfast wasn't included in the price. Carpeting - especially next to elevator, ...

Prós: Staff was great..

Contras: Pool area could of been a tad bit more clean and more welcoming.. they did not stipulate that there was a $50 per day accidental fee..

Thank you

Prós: The fact that Alfredo was so friendly and helpful and sufficient early morning ...When he saw the shuttle didn't arrive 07:02 he immediately took the phone and called the driver and the driver arrived at 07:10. The ladies that is cleaning are super friendly and sweet.Had a nice stay at the Hilton.

Prós: the room was very spacious and clean

Contras: the hotel was not central to any dining or shopping or leisure activities, and the overall layout was small including the tiny bar/restaurant right next to the lobby