Hotéis em Walsall

Prós: The best thing about fairlawns is the very friendly approach by the staff. The food is also special we had invited guests for dinner and the meal and atmosphere was superb. Thanks again

Contras: no comment

Prós: Good location, grounds and facilities. Lovely spa, friendly staff. good sized, clean and comfy room.

Contras: Only drawback was the slow service at the bar in the function room.

Prós: The room was fantastic the spa was very relaxing thoroughly enjoyable stay

Contras: I should have stayed longer

Prós: i was on business

Contras: price of food in restarant

Prós: bed very confortable. Gym is good

Contras: Room furnitures are not in a very good state. Same for the bathroom: bit of rust here and there. stains on carpert. could do with a bit of refurbishment

Prós: the relaxed atmosphere and pleasant helpful staff

Contras:

Prós: Very clean and spacious hotel with excellent spa facilities. All staff were very friendly and helpful. Food was amazing! Would go back without a second thought - we loved it and was an excellent way of celebrating our 10th wedding anniversary.

Contras: More of a disapointment rather than a complaint was that there were no times left to book a treatment at the spa on either day we were there so if thats what you want make sure you book them before your room

Prós: Hotel staff were excellent

Contras:

Prós: Everything - spa was excellent, rooms clean and comfortable, and food good to.

Contras:

Prós: Excellent leisure facilities, good food and service, We were upgraded to a superior room without extra charge and without having to ask.

Contras: No

Prós: Ease of access, good parking, cleanliness and helpfulness of staff. Good range of refreshments and good breakfast.

Prós: cleanliness and comfort of the room, ensuite was clean and functional breakfast and staff were very good. Thank you

Contras: what appeared to be a lorry reving it's engine for quite some time in the early hours.( not your fault)

Prós: great location and geared for business travellers.

Contras: there was a large stain on the carper in my room which was a bit off putting

Prós: the room was very clean!

Contras: that internet was not available freely!

Prós: Smart clean room equipped with everything we needed.

Contras: The restaurant was closed on Sunday.

Prós: Rooms were modern,clean and comfortable. Ice was available, as were toiletries if needed

Contras: No rooms with bath option, no food available, staff just about polite but disinterested in the main.

Prós:

Contras: there was too much noise and our sleep was interrupted. had to call reception, but it was then sorted out.

Prós: The staff were very helpful,room facilities very good

Contras: Full English breakfast would be nice.

Prós:

Contras: There was no dinner served at the hotel. Apparently the hotel does not serve dinners over the w/e. I therefore had to find a local t/a and order food as I did not want to venture out again.

Prós: The cleaniliness

Contras: Many things: The rooms are badly designed and clinical. 1. The lighting is stark and cold. 2. There is no mirror at the dressing table and no hairdryer. 3. There are no drawers in the room. 4. The bedhead is cold, clinical and uncomfortable. 5. The shower layout makes it impossible for a woman to wash intimately because the shower the shower hose is attached to the shower rail and there is no jet setting on the shower head. 6. The bed is too low, too springy and too small. It is also too close to the wall. When my husband could not sit on the edge of the bed and stand-up to get out of bed, without banging his knees on the wall.

Prós: I stayed at the Hotel as it was convenenient both for Birmingham and my family without having to pay any of the fancy prices in Birmingham. It was perfectly adequate for my needs but would think it very noisy on match days!

Contras: The eternal problem for individual guests staying at Hotels-coach parties who think they own the place.

Prós: Location - It was right next door to where I needed to be

Contras: I was on my own but the bed settee in the room was set up as a bed leaving hardly any room.

Contras: very noisy had to ask for me to be moved

Prós: A very clean and modern hotel with an excellent room and polite helpful staff.

Prós: it was quiet, the staff was friendly

Contras: it was out of the way, had difficulty finding it, the room was quite small and one of the bed's was torn

Prós: Close proximity to football ground.

Contras: The Burger Van outside, it lowered the tone of the hotel.

Prós: Very comfortable all staff very helpfull, supprisingly quiet for the location. I also recommended this to two other couples that stayed at the same time.

Contras: Difficult access due to Walsall road iomprovements.

Prós: the staff were really helpful especially when i called about directions when i became lost

Contras:

Prós: Nice modern rooms in a fairly new hotel and staff are very friendly and welcoming.

Contras: Was stuck in a room next to the lifts which was particularly noisy due to the mechanism

Prós: Brand new, very clean and functional, would definately stay there again

Contras:

Prós: The room was lovely and the staff were great

Contras: The breakfast was a bit cold, had to send back the coffee, warm plates would be a plus as the breakfast would probably stay warmer, other than that it was nice

Prós: The easy Access To the Hotel From the Motorway.Clean and friendly. Good breakfast.

Contras: The Restuarant. The food was advertised as fresh (fish) but was processed and frozen. The waitress admitted this but couldn't do anything because we had eaten the food. Not Impressed!!!!

Prós: Location ideal for areas of local/near interest in the "Black Country". Facilities are excllent both for private and/or punblic transport, leisure facilities are ideal.

Contras: No air conditioning in rooms.

Prós: It's newness by comparsion to recent hotels used in the area

Contras: Food appeared a little too expensive

Prós: Staff were great very helpful and pleasant too

Prós: the breakfast was really good vaule and the room was very large .

Contras: the reception staff were very rude as we cheked in (a man) but this was 11.30 at night ??

Prós: The food was good but overpriced by at least 20%

Contras: The room was hot even though the day was not, windows open and heating off.

Prós: Very good breakfast

Contras: It was very difficult getting a drink after 11pm

Prós: Staff looked after us & the baby,very friendly.

Contras: Swimming pool too hot! I swim 5+ a week,the pool @ this hotel was like swimming in a hot bath,could give someone very high blood pressure,was worrying!

Prós: Everything!

Contras:

Prós: not a lot

Contras: room 30 has an awful damp smell. its as though it was a smoking room at one time. i had to leave window open. shower has no power.

Prós: staff were very friendly and welcoming, and the room was beautiful, and comfortable. Thank you

Prós: It felt upmarket even though it was incredibly inexpensive. My room had a feel of class and everything worked. The staff were friendly and helpful. If I have to visit the area again, the Beverley is where I will choose to stay.

Contras: I wish there had been more free power sockets, but only as I have extra requierments, so it isn't really a negative.

Prós: Very helpful owners

Prós: Very friendly and helpful staff, a good breakfast, clean hotel. My 'single' room turned out to be a double suite with a sitting room.

Contras: Poor lighting in room. Small utilitarian 'bulkhead' style energy saving light on ceiling - a bit cold, dull and grim! Flat panel TV in sitting room was positioned far too high on the wall so you ended up with a stiff neck when viewing from the sofa!

Prós: Efficient and friendly Staff Very good pool and liesure set up

Contras: Room a little basic - very little toiletries and no biscuits with the coffee/tea making facilities

Prós: Freindly Staff

Contras: Value for money size of room no bath

Prós: Polite and helpful staff

Contras: Tv to complecated

Prós: ease of access to rail station & airport & NEC facilities. The staff were very helpful & polite. Would definately use this hotel again.

Prós: The public areas were very welcoming, the restaurant was very good and the staff were very helpful.

Contras: The coldness of the breakfast room which was almost next to the front door.

Prós: Easy access to NEC site

Contras: The decor is a bit "tired" although I appreciate the hotel is well used 24/7

Prós: The staff were very helpfull and the location being close to the NEC

Contras: The hairdryer in our room did not work.

Prós:

Contras: Hotel room had a strong smokey smell to it even thogh a non smoking hotel

Prós: The hotel was comfortable

Contras: When we entered the room it was freezing. There was no instuctions on how to use the heating/cooling system. We booked an early morning call for 7am, this was not forthcoming and as a result were later than expected for an engagement. When this was pointed out to reception at checkout all that was offered was 'sorry' I feel we should have been offered maybe a free breakfast as compensation.

Prós: Good food and good service

Contras: Warm, ac would be a benefit

Prós: Fast check in, warm well decorated room

Contras: no tv remote :-(

Prós: Location to train station and town centre

Prós: It was in the center

Contras: It is very old hotel, you need to fight with the staff for central heating. Amazing they are turning on the central heating just for an hour, then you need to shout again.

Prós: The location mainlly suited our requirements

Contras: The Breakfast very Bland

Prós: the convenience to the railway station ,area ,public houses,traffic free environment,location of room

Prós: The hotel was easy to find from the train station

Contras:

Prós: Proximity to the train station.

Contras: When we got to the room there was someone sleeping in there, that situation was not comfortable at all. During the entire stay one of the lifts was out of order, two of the lobby public phones were out of order. It looked like the hotel was about to close. The cleanliness of the room and corridors was also not acceptable.

Prós: Near to railway station

Contras: On initial booking requested a smoking room however when checked in they gave a non smoking room and would not then change it.

Prós: It was very central, next to bus and train station

Contras: The outside made you a bit worried about the hotel you had picked but once inside it was OK.

Prós:

Contras: The room was very cold, there was no isolation, and it was freezing outside!

Contras: Check in process needs improving

Prós: Convenience and location for the NEC. Excellant accces to Solihull shops.

Prós: The friendlyness of the staff. Especially at Breakfeast .Asthey were very busy but coped very well .

Prós: The hotel provided an excellent base for a visit to Solihull for a personal visit for the funeral of a close friend. The standard of the hotel was not my highest priority.

Contras: The strange arrangement of the car park and getting parking tickets validated.

Prós: The suite was fabulous and made our visit

Contras: There was a large party staying and that meant we were in able to get a table for dinner.

Prós: Cleanliness of hotel...staff were friendly

Contras: Paying for Parking at the Hotel £8 per car per night

Prós: position of hotel

Contras:

Prós: It was within walking distance of good shops, pubs and night life

Contras: The bed,s were very hard

Prós: Not alot

Contras: poor reception service

Prós: Staff very friendly

Contras: Double bed was 2 single mattresses pushed together, no fitness facilities

Prós: Although the Ramamda double booked me they could not have been more accomodating. They sorted the problems out efficiently and I was given an executive room. The hotel is very close to town and the staff are friendly. Only problem was during my checkout; their was only one lady at the desk (she got flack for this) and it took 45 minutes to check-out, however stayed calm and tried her best. Breakfast a little dry but not horrible!

Contras:

Prós: Good price, in a good location, it had very comfortable beds and pillows, nice fire in the bar.

Contras: Buffet breakfast not great, the food was served too cold. And the temperature in the bar was too cold also.

Prós: Food okay

Contras: Reception - bloody slow. Bar - cold and slow servioce.

Prós: Good value at £59 but not if if it was dearer

Contras: Standards have slipped in last 3 years Breakfast not so good No biscuits in rooms Had the nerve to charge residents to park there!

Prós: Excellent value for money on the price we paid. Plenty of available car parking space. Friendly and helpful staff. Good location to Birmingham and walking distance to Touchwood shopping centre. Good breakfast and leisure centre.

Contras: Its was cold. Very cold in the corridors and room was cold, as the heating system was not working. Vector heaters had already been given out, but extra blankets were delivered to our room very promptly. Only heating in the room was the bathrooms towel rail.

Prós: Lobby bar, reception service.

Contras: No service at breakfast, cold plates, had to ask twice for tea, then had to get own cups, knifed forks ect... Off other tables, in view of waiters who did or said nothing. Room smelt damp and looked a little dated.

Prós: We were close to the NEC (attending Crufts) Hotel easy to find, we were made welcome - no charge for our dog, (unlike most hotels/travel lodges). Breakfast delicious and service excellent!

Contras: Had slight problem with leak on shower attachment (got soaked!) and bath taps a bit strange.

Prós: The relaxed atmosphere and friendliness of staff.

Contras:

Prós:

Contras: No draught beer

Prós: helpfull staff, good food, easy parking

Contras: no

Prós: Good Food

Contras:

Prós: the sex

Prós: The room was typical clean and servicable

Contras: The added costs of parking and booking wasn't inclusive of breakfast.staff needed some customer care training and attitude seemed laissez faire and an impostion th\at they had customers!

Prós: We enjoyed the spa as we needed to relax after our long drive and our bad start to our stay with you. comment sent to customer service.

Contras: Cold room and having to wait to have our breakfast.

Prós: My room was very spacious, clean, comfortable, and quiet. Staff were very helpful.

Prós: nice and quiet in the bedroom

Prós:

Contras: On arrival the receptionist was very un welcoming. She was ubrupt and basically rude. She was also unaware of the rate we had agreed with yourselves, although did accept it

Prós:

Contras: Bar meals poor paid £5.50 for jacket spud with cheese only just warm and the size was so small it would not fill a child. We also had a pizza at £8.50 which was one we could have gone and brought from tescos plus it was so over cooked I could not eat any of the edge as it was so hard and again only just warm.Plus the hotal as followed other hotels in which the customer has to make his owen coffee in morning which is out of a machine ( rubbish)

Prós: the very large king size bed and the leisure facilities, food was also very nice

Contras: no the hotel was very good

Prós: Spacious room

Contras: The bar was noisy but one had to consider that there was a wedding reception

Prós: We were upgraded. Location to the town. Choice for Breakfast

Contras:

Prós: Location to city centre, cleanliness, breakfast and value for money

Contras: nothing really

Prós: Comfort of the room

Prós: i found the staff and facilities at the novotel very very good and would stay again

Prós: Excellent hotel with excellent customer service.Staff very friendly and an ideal location -close to the station.Room was very comfortable and breakfast/food was excellent.

Prós: The shower was nice n relaxing

Contras: The toilet water kept rising and took ages to go down when flushed

Prós: The food in the restaurant/bar was up with the best I have eaten and I stay in hotels every week

Contras: Difficult to switch the taps over to shower mode

Prós:

Contras: Staff very unhelpfull, breakfast trays from that morning still outside rooms in the evening, swimming pool was dirty, pricing/terms not clear when booking

Prós: Easy access to city centre,great value for money,reasonable bar prices,great place to stay if you are going to the civic centre,we went to a boxing show,and to see ricky hatton in the hotel bar having a meal made it more memorable.

Contras:

Prós: Extremely comfortable beds, lovely bar and reception area, ideal location for the Brian McKnight gig at the civic hall

Contras: Food ordered at the bar was very expensive and the quality was very disappointing

Prós: position of hotel at center

Contras:

Prós: We enjoyed the starbuck in the hotel, gym facilities were good. Staff on reception were helpfull, trying to book us in early but in the end had no twin available until the normal check in.

Contras: The locker in the gym would not open, the key was stuck, we waited over 10 mins for assistant. In the end we managed to open our selves and didn't see any member of staff. So they would have left us for over 20mins sitting in a towel in the changing room. No hairdryer in the bedroom, on requesting this at the reception we still waited over 20min, so agian delaying us for our breakfast. Seating in the bar area was stained and at the breakfast area.

Prós: Very welcoming. Staff helpful and friendly. Hotel very clean and comfortable. Facilities excellent.

Contras: None

Prós: relaxing in plasant surroundings-allways enjoy use of facillities...good location for local attractions etc

Prós: Friendly helpful staff

Contras: First room that I occupied, the heating was not functioning. After checking by staff I was moved to another room. Negative followed by a positive

Prós: The room was very comfortable, staff were well trained, helpful, polite and cheerful. The restaurant was first class and parking was plentiful and convenient. The location was a little sterile (middle of a commercial estate) but overall - excellent.

Contras: The thing I liked least was that there was only one lft, but in truth it wasn't a problem, just a little surprising.

Prós: The parking was free. Restaurant staff very attentive. Good breakfast.

Contras: There were no toiletries in the room and when we asked for some soap, we were told that they were not supplied, but there was a soap dispenser in the shower. This entailled climbing into the bath to get to it but was empty anyway. Had we known this when we booked, we would have brought our own soap - so be warned. We had booked a meal deal which was advertised as a 'free meal on the first night'. It turned out not to be free. We were given vouchers which paid for some of it, but had to make up the difference with cash. Reception staff were not very helpful.

Prós: We loved the hotel and the room - talk about comfy! Disappointed with the onsite pub but verve was outstanding.

Contras: The onsite pub food.

Prós: Quiet, except at breakfast time and in the restaurant. The televisions in public places had the sound off, for the most part. Meals available without having to go out. Essential as there was nowhere close enough to walk to. Use of a decent length swiming pool. In a handy location for my meeting.

Contras: Cleaning and hovering whilst having breakfast. Showerhead only operating on a few jets. Poor lighting and high sound levels in the restaurant (not helped by the background musak). In answering 'yes' to the next question, that is a 'maybe'; it depends on the alternatives next time I have to spend a night in the vicinity. Small portions and bread or potatoes only supplied as an extra. In adequate warning of the credit card charge on the booking page and the amount was not included when asked to confirm on check-out on the website. The first I knew about it was when checking in at the hotel an saw and extra £2 on top of what I thought the room rate was. Television screens everywhere, tuned to different channels, are distracting. Nobody seemed to be looking at them, so do we need them ?

Prós: Great hotel Should be 5 star

Contras:

Prós:

Contras: After check in, my husband had to leave the hotel to meet some of his family. I was left in the room alone. It was during this time that a maintenance man knocked on the door. I found this to be strange as no one had said anything to us when we checked in and there were not any problems with the room / facilities. When I questioned him why he wanted access to our room he became incredibly cagey and nervious and said he would call back later and left as quickly as possible. he was not in any kind of uniform / had any id.

Prós: Nothing

Contras: Poor acess to rooms i.e. no lift, cot we had ordered had no mattress or bed linen, room was dark with dated furniture, view of a skip from window and the spa was closed. Not what we had expected from a four star Ramada hotel.

Prós: The hotel was very pleasant, decor was bright and new and breakfast was good,

Contras: Didn't like the spa and pool being closed for refurbishment.

Prós: It was a lovely hotel and the room was very nice and the price was very good definitely worth every penny... Will definitely stay there again :)

Contras: Nothing to complain about

Prós: One of the best Asian restaurants I have eaten in

Contras: Very slow check in process with only one receptionist who also had to deal with groups booking their Christmas Parties..

Prós: Comfortable for the price

Contras: toilet in the room was filthy

Prós:

Contras: There was a function going on at the hotel and the room that I was in had bass of music pumping until 1am. Not the best if you have a 6 month old baby. The staff did offer to move us, but at 11 o'clock at night with luggage and baby and having already gone to bed we declined the offer.

Prós: Beautifull setting

Contras: My daughter and I shared a twin bedded room and found the beds to be extremely narrow , we are both slim people so I can cannot image how a large person would not have fallen out of the bed !

Prós: standard of leisure facilities was exceptional and the hotel represented excellent value for money, would definately recomend.

Contras:

Prós: nothing

Contras: rooms were not clean, insect larvae in the bedsheets and dirty bathroom. Staff were not helpful or apologetic.

Prós:

Contras: No facility for using laptop - either as a dial-in facility or wireless

Prós: I thought the whole experience staying at the Manor was a very pleasant one, from the warm welcome on arrival the service at breakfast through to the help I received on departure.

Contras: Nothing

Prós: The breakfast service & food were both good & efficient

Contras: The long walk and lack of lifts to my room

Prós: The Hotel was big but still very cosy. The standards of the rooms outweighed my expectations and I was upgraded for free as there was a better room available. I really couldnt recommend this hotel enough

Prós: Bars

Contras: One bar closed early

Prós: Located near to NEC

Contras: Staff inexperienced and not the most customer orientated. Quite expensive for the quality and the limited facilities.

Prós: A perfect setting in a beautiful suburb not far from NEC Good food and a friendly staff

Contras:

Prós: Convenient location. Low noise level from outside. Comfortable.

Contras: Couldn't get a small snack with a glass of wine.

Prós: It was clean and comfotable. the staff were polite friendly and helpfull

Contras:

Prós: Excellent hotel, highly recommended

Contras:

Prós: The staff were very friendly even though the hotel was very quiet.Especially the lady who served in the Triumph bar and the food was excellent

Contras:

Prós: friendly and happy staff - good breakfast

Contras: booked double room for 2 but only had one set of towels

Prós: Nice friendly staff and welcome great room

Contras: Only bad bit really was the dissapointing breakfast, When you pay extra for the breakfast I expect better than dried up scrambled eggs

Prós: Outstanding service from all the staff who were all very friendly. Good location with ample space for parking, roomr was clean and included kettle with tea and coffee. Excellent location for racing. Enjoyed our stay and we would surely recommend. Veronica & Reg

Contras: Kingsize bed with att full size throw, instead of double

Prós: very convenient for family visit, quiet location and close to town

Contras: bit tatty room appearance, breakfast at about 09:00 was not fresh, poor bed meant restless night

Prós: Location for the race course, parking was free and overall stay was very good.

Contras: Despite twice speaking to the same person on reception in the early part of the evening, to report the bathroom light was not working this was not fixed. We could therefore not shower in the morning as the bathroom was in complete darkness. We were looking forward to our stay and were very disappointed. What a shame as we would now aviod making another booking at the Corus chain of hotels.

Prós: Was good value for money

Contras: The decor in the rooms especially bathroom could have done with modernisation

Prós: The location is very good for the city centre and airport

Contras: I found the staff very disinterested in their clients.

Prós: Suitable location and car parking satisfactory-

Contras: Breakfast was a complete failure due to lack of freshly cooked items without having to wait considerable time. Noise from other activity booked into hotel.

Prós: Hotel was easy to locate. Room had everything necessary for an overnight stay.

Contras: None

Prós: access to pool

Contras: emptiness of restaurant

Prós:

Contras: room service was very poor. If number was answered it seemed staff were too busy to also have to do roomservice, therefore it was late or not responded to.

Prós:

Contras: The gym didn't open until 7, which is quite late

Prós: the location

Contras: the bed linen was dirty, the mattress was very old and uncomfortable. We couldnt get through to room service, the operator or reception for 20 minutes. The room service staff were rude, the food was extremely poor. The room was very small and not worth £59, it was also unclean, and our food was left in the corridor for 12 hours.

Prós: The restuarant was very good and the service here was wonderful (in the restaurant)

Contras: The room was filty, in total disrepair and not what it was advertised to be at all. The termperature of the room could nto be controlled at all and the rooms were stifling hot.