Provided us with an early check in room which was a godsend after the redeye journey. Front desk staff gave us the wrong information on the train station.
Room is spacious and well equipped, convenient furniture
The hotel was nice, walking distance to amazing sites and good restaurants.
Service is excellent, staff are very friendly and helpful. Location is perfect with easy acces to museums, metro , resturants and shopping center. Breakfast is really good. Ambience is very nice. The bar has very good selection of drinks.
Location and service Express laundry treatment is not "express" at all. There's no way to get laundry back the same day if deposited during the day. In my view that kind of service is essential for business travellers
Staff was very nice prime location and decent rooms You have to pay €25 if you want to use the gym (per day)
Cleanliness of the hotel; location and breakfast Not applicable
Stylish and centrally-located with friendly staff There's no booze in the mini-bar, you have to ask for it!
I found the whole experince exactly as it should be. Excellent.
Location, staff SPA, only 1 therapist and she's part time
Excellent hotel which I will be using again on my travels to Vienna. Can't fault anything and the location is spot on. nothing
The location of the hotel is very good, free mini bar. rooms are small but very nice. The Internet setup is not the best, You got to get a new pass keycode everyday to get online.
good attitude, big room, nice athmosphere Construction work in front of my window, very noisy
Walking distance to shopping area and hotel size is not too big. But also the hotel seems not too pack with people. As my flight arrives at 11am and I requested if I could check-in early - the reply was rather unhelpful. It would be more appreciative if the Manager could somehow help/allow guests to check-in (even at) 1 hour earlier, it would have been appreciated.
hotel atmosphere, location, the large bedrooms, value for the money, nothing
The ambience of the hotel location, atmosphere.
location of hotel excellent. hotel was very comfortable,well maintained & lovely character I was not aware that the gym/leisure centre was not at the hotel until I enquired when I was there. Also when I did go to he gym I was not able to find it as I was not given its address just the voucher & not good directions. I felt proper directions with address should be given. majority of staff was very helpful & courtious 7
location big room but classic furniture no steam ironing only normal also iron it is just fine, i can iron better lobby is small
location of the hotel was perfect , close to all you'd like to see in Vienna , also close to underground . it has a unique touch of history bath room was not what it should have been in a hotel with this # of stars / history , paint was falling off of the wood surfaces , there were strange stains in the corners ,
We booked in advance and paid half price for a room that would otherwise have been way out of our league. We had a great stay. The location is fantastic, right in the busy city centre. The staff were great and the rooms were to die for. A nice end to our holiday, with a little luxury.
Location, Location, Location. In the center of Wien shopping and sites.
close to the center and opera house
location and styling breakfast prices are outrageous therefore we didn't use
Central location and modern design Smoking area in bar area - door left open at times
excellent central location
relaxed and easy atmosphere The sign was too small, I drove past it twice-
Room and Service
Central location,nice hotel Reception staff could be more friendly
The staff were excellent, especially at reception, and the hotel very stylish nothing
Nice Hotel in the centre of Vienna, part of a chain but small and personal enough not to feel like it Food's not great but lots of restaurants nearby
The location and the comfort of our room the breakfast.
Incredible hotel, attention to detail and service was impeccable and the design of the rooms elegant but also highly functional and comfortable. Right in the middle of everything but with a quiet park across the street you feel a bit tucked away, we honestly spent more time in the room than we probably should have...!
nicely decorated room, excellent location, friendly staff practically no lobby. you have to take an elevator (full of people, most of them not the hotel guests) to 6 floor where reception is, then down to 4 floor to the room. checking-out the same story vice-versa
The location is unbeatable. There was inadequate information in the room about the facilities. The staff were not very helpful.
room service dinner was delicious! no bath in room!
Very central, very friendly No buffet for breakfast
Location is the best, Staff excellent and most helpful. Rooms modern Nothing. I would go back and recomment it
the location is excellent, very good sound isolation, excellent restaurant, friendly and helpful staff, modern design be aware that the hotel has rooms with bath and with only showers. The showers are excellent, by the way
We loved the location, the atmosphere of the hotel, and the staff were simply the cherry on top. Nothing was impossible and the service was brilliant. well done DO & CO. Nothing at all.
In the very heart of the city of Vienna; walking distance to everything. I was disconnected from the Internet say every 10 to 15 min., both on wireless and Ethernet. Very discomforting. The Hotel was notified by me several times. They were unable to resolve the matter.
The service at the bar and reception and the food in the restaurant were all lovely and made the holiday special.
The decoration and the comfort of the room the glass shower door because it is visible.
Fantastic location - ideal for shopping. Our room was very spacious - huge windows and a lovely view. Semi-transparent sliding bathroom doors took some getting used to.
Location of the hotel There was no bath
It was nice
Room, free access to PC and internet, breakfast Nothing
Excellent location, good breakfast, friendly staff, nice bar. With window open in the night it was a little noisy from outside goings on. Was ok once window was shut.
room & wc & bed was perfectly clean and comfortable. Position of TV in the room was elegant :) Interior lighting of the room was excellent. And ofcourse the location of the hotel was absolutely fantastic. the elevator was out of order in the morning during breakfast time and probably takes 2-3 hours to fix...
Perfectly located in the heart of the city Only one elevator, sometimes you have to wait too much (in alternative you can use emergency stairs). I requested the reception to call a restaurant to book, they didn't do it replying it was not necessary and when I arrived there, the restaurant's kitchen was already closed (9 PM).
Everything in the center u may wanna see is in walking distance: albertina, hoffburg palace, rathouse, opera house, st. Stephen's cathedral etc. plenty of restaurants near by, walking zone kantner strasse around the corner. sky bar and do&co bars are in 3 minute walk, both with great views and sky has live music. Basically the hotel to be if you are not a stay in the toom type of guy/girl. Staff is friendly and helpfull. Rooms are very simple and small, but what do you care if there is so much to see in Vienna. They are clean and got everything u may need or want. I got this hotel for the own bar and the decent number of rooms thinking that as a solo traveler it will be a great way to meet new people. Low in behold - the bartender is very nice and knowlegeble, speaks great english ( even though i know german), but the bar itself is dead. There are barely 6-8 guests at a time, you wont be meeting anyone there. it is slightly cheaper, than bars on kentner strasse, so I would stop buy and have a drink before heading out. I had early tours every morning, never quite figured out if they provided breakfast, it certainly was NOT available in the bar, as the hotel papers claimed.
Location and comfy bed and friendly stuff. Only minor dislike - there was no hair shampoo in the bathroom, only body shower gels. Quite unpleasant to find out while under shower.
Well located hotel, very friendly staff and excellent service. Clean and newly updated rooms, very little to fault if anything. Excellent choice at breakfast. The only thing we could say was that the towels were not very fluffy. But this was a minor point.
Location is very good, close to very center of old city decoration is old, not so much choice with breakfast, nobody inform us about winter time difference when we made booking for one day tour to Hungry
Centrally located, friendly staff
good location, rather big room, perfect staff small bathroom, bad sound insulation (i've heard every guest who was on stairs)
Great location, great breakfast and great room on the 7th floor. Has heating adjustment facilities from inside the room which is great. There is a club right in front of the hotel which was noisy on the Saturday night but it did not affect us much on the top floor when we closed the window.
very-very good place,near st.stefan by foot
Simple, clean, high standard furnishing, excellent bathroom No
It's in city ceter There is no internet available in the room
Good location, enough big room Smoking around reception, small place for breakfast, very small elevator, not comfortable for baby carriage
The staff is nice, the location is excellent, the room is big. We liked our trip very much. The breakfast could be more various, there wear not hot dishes. The bar in the lobby is poor.
The location is great!
There were two things that I liked best about my stay at Hotel Kaiserin Elisabeth. The location and the room. The hotel is tucked just a few steps from St. Stephen's Square and the main shopping high street. The room was comfortable, the bed was cozy, and the large shower with multi-shower heads was welcome after a road trip to Vienna and an all-day walk of the city. The buffet-style breakfast (which was quite good) was an option for single room but automatically included in the price for a double. I prefer the choice to opt-out as I'm not much into breakfast buffets and like eating outside the hotel. Parking was an additional 32€ / day. There was some construction noise ongoing but it didn't keep me from a deep sleep.
i had a cosy feeling,friendly service and the feeling of beeing in the past
Location and atmosphere.
Convenience, and good internet system provided free of charge
Spacious room and good breakfast.
Very conveniently located. Very pleasant staff. Beautifully refurbished.
The location in the Center of Vienna. Beautiful building
Location No Coffee making arrangement was available in rooms
Everything is in good conditions. Room key to complicated
Location, friendly staff, breakfast Noise
central location and room which was large & airy access with car very difficult then was asked on checkout for cash for car parking instead of adding cost to Visa bill
Very good breakfast, excellent location Construction going on at the building --> lift not functioning; Rooms could only be reached via outside walk. Not too great in case of bad weather.
We've stayed here before and will do again. It's location is terrific and the hotel is delightiful and will be even better once the renovations are completed - both the hotel's and its neighbours.
Staff was very helpful. Location was great. We accidentally left two coats in the hotel and the staff went out of their way to mail it to us at our next location! Service above and beyond!
The central location. The staff on arrival were not helpful and could not provide correct directions to the parkig facilities.
Location Room wasn't as nice as pictures. No hand basin in toilet.
The staff were very helpful. At breakfast the choice and quality was excellent. The room was large enough to accommodate us (2 adults 2 children) Very good central location. 5 minutes from all attractions. No tea/coffee making facilities in room.
The location is perfect It is old and rundown. Very sad.
The atmosphere and the location. There was no safebox in the room