Gorgeous hotel with beautiful design and excellent staff that go out of their way to ensure your stay is as pleasant as possible. Great bar, excellent breakfast. The location could also not be beat - within walking distance from Vienna's main downtown attractions, shopping and dining. Highly recommended.
The best rooma are the suites at the last floor Had to ask for cleaning, which was done poirly and randomly.Room not ehat I bought , room service poir choices
Loved the hotel.
location big room but classic furniture no steam ironing only normal also iron it is just fine, i can iron better lobby is small
The staff were excellent, especially at reception, and the hotel very stylish nothing
excellent central location
Service at the front desk has to improve. The recepcionista did not know how important is the front desk (as there was no concierge service) in a 5* hotel.
The location is unbeatable. There was inadequate information in the room about the facilities. The staff were not very helpful.
Everything in the center u may wanna see is in walking distance: albertina, hoffburg palace, rathouse, opera house, st. Stephen's cathedral etc. plenty of restaurants near by, walking zone kantner strasse around the corner. sky bar and do&co bars are in 3 minute walk, both with great views and sky has live music. Basically the hotel to be if you are not a stay in the toom type of guy/girl. Staff is friendly and helpfull. Rooms are very simple and small, but what do you care if there is so much to see in Vienna. They are clean and got everything u may need or want. I got this hotel for the own bar and the decent number of rooms thinking that as a solo traveler it will be a great way to meet new people. Low in behold - the bartender is very nice and knowlegeble, speaks great english ( even though i know german), but the bar itself is dead. There are barely 6-8 guests at a time, you wont be meeting anyone there. it is slightly cheaper, than bars on kentner strasse, so I would stop buy and have a drink before heading out. I had early tours every morning, never quite figured out if they provided breakfast, it certainly was NOT available in the bar, as the hotel papers claimed.
Perfectly located in the heart of the city Only one elevator, sometimes you have to wait too much (in alternative you can use emergency stairs). I requested the reception to call a restaurant to book, they didn't do it replying it was not necessary and when I arrived there, the restaurant's kitchen was already closed (9 PM).
Clean ,comfortable , well furnished good size room , excellent breakfast and only a few minutes walk from the shopping centre and many good restaurants .
the location, size of rooms, breakfast, efficient assistance and friendly attitude of the staff in the lobby and staff in general. too much noise from the street below during the night
Very conveniently located. Very pleasant staff. Beautifully refurbished.
Everything is in good conditions. Room key to complicated
Location was superb for a reasonable rate, we had a delightful room. Very nice staff, wonderful breakfast, we would stay there again in a heartbeat.
Very good breakfast, excellent location Construction going on at the building --> lift not functioning; Rooms could only be reached via outside walk. Not too great in case of bad weather.
friendly stuff very helpful. Great location.couldn't ask for more.
Very modern, comfortable place, excellent breakfast and location. We were promised a taxi early in the morning of our departure but there was no staff in the evening, so we couldn't confirm if our taxi was actually booked and unfortunately it did not arrive. we flagged one in the street but we got pretty stressed about our flight. I would advise them to get a night porter, the place seemed abandoned at night.
the location, and the staff at the hotel
Very close to the city center Parking is a problem, there is no parking place in the hotel, and the next parking garage was full, the closest parking place is about a 10 minute walk. The hotel is not for those who arrive by car.