Hotéis em Santa Mônica

Prós: The hotel decor was pretty sterile. The Viceroy across the street was much more esthetically pleasing. The pool was ok, not great. The coffee bar was under staffed and looked temporary. Good for location. Staff cheerful, but not what I expected.

Prós: An excellent location with friendly, helpful staff and great facilities.

Prós: Our waiter, Damian, on Saturday was great. Everyone was friendly and helpful.

Contras: The bed wasn’t very comfortable.

Prós: Great new vibe The renovations make the lobby a very good useable space

Prós: Comfort, cleanliness, location and extremely helpful staff. I've stayed here twice now, and each time its exactly what youd expect. Amazing. Especially the fire pits.

Contras: Nothing not too like.

Prós: Location on the Beach

Prós: Everyone went above and beyond to make the stay comfortable.

Prós: Great position. Nice facilities and very clean.

Contras: Pool was a little small and shallow.

Prós: Excellent service, beautiful hotel, great location

Contras: No

Prós: I liked everything about the property Very nice staff and the decorations were fun for the holidays.

Contras: Parking service is ridiculous! $55 a night, crazy! Also paid a property fee which is always expected but that usually includes parking

Prós: location

Contras: Charged non-optional $25 + tax per night "destination fee" upon arrival that supposedly included basic things a 4 star hotel would include (coffee in lobby, terrible welcome drink, etc.)... felt like Frontier Airlines. Won't say there again.

Prós: Ocean Front Location is the only reason to stay here. So many better luxury options in SMO for less $$$$. This is the classic model of cool looking design hotel with limited practical forethought in terms of layout, amenities or service.

Contras: Rate+destination fee+ $45 guest parking=outrageous. "Bar" was a bad afterthought 80's banquet room. To get to my room I had to lug my bags down a hall, up an elevator, across a bridge, down an elevator to a weird hall next to corporate offices. Bad form.

Prós: The location to the pier was ideal.

Contras: The parking was very inconvenient and expensive. The hotel did not have crib sheets when offering infant cribs. My child had to sleep on a plastic mat without sheets No welcome drink as advertised Lots of homeless people Protestors about hotel outsid

Prós: Location

Contras: Little convenient store was never open. Price is a little high.

Prós: Modern and close to shopping, dining, and the Pier.

Prós: Location

Contras: That it took over a 3 hour wait for our room to be ready, none of front desk staff really cared much or offered any solution. The bell staff and beverage manager only people that made any attempt to deal with tired and hungry children. The complementary champagne with are still waiting for that ? It is more like a motel on the beach than a hotel with any services.

Prós: Great location to the Santa Monitca Peer

Contras: They don't have a full bar

Prós: Great balcony

Prós: Great staff, good sized quiet room, large bathroom and fantastic location

Prós: Excellent location and not too pricey considering other hotels in the immediate area. Staff were very friendly, there are a number of excellent restaurants and bars within short walking distance and of course, it's just across from the beach.

Contras: I booked my mother for this stay who was visiting from out of town for my wedding and she doesn't travel often and she's in her late 60's. The shower in her room didn't work at all the first day/night and she was moved to a new room the following day - not that big of a deal, relatively, but for her it wasn't a very nice start to the weekend...

Prós: Shore Hotel offers some nice touches - amenities like free coffee/water in the lobby, free bike rentals for the beach, and free ride passes for the pier. Loved the stuffed octopus as hotel mascot!

Contras: Not much - this hotel was top notch and its proximity to the beach/ocean is impressive.

Prós: Super clean and rooms updated. Very nice location

Contras: Not the hotel's fault but they had to have security for everything as Santa Monica has a lot of indigent people roaming the streets.

Prós: Every aspect of this hotel is awesome. I definitely will stay again when I am back in Santa Monica!

Prós: Location was great, staff were really nice, and the room had a window that opened almost into a balcony.

Contras: Everything was under renovations which we weren't told before our stay. This meant the big lobby and whole pool area were closed down. The room was also smaller than the pictures made it look.

Prós: This was a lovely comfortable hotel right near the beach with beautiful views. Sadly due to refurbishment the pool and restaurant was closed but even so the reception staff were very clear about this and even said we could cancel the booking and find somewhere else if we wanted. We were cool with it so stayed and are so glad we did! Views are stunning across the ocean, room was lovely and they provided nibbles and wine in the evenings, coffee and pastries in the morning. You can also rent bikes for the beach.

Prós: I liked the property but .....

Contras: But now they are construction going on .... I did not know until checked in That’s was shocked .. I understood that they need to rework the new lobby and garden terrace ... next time will be beautiful to stay in ..

Prós: Location was excellent with lots of restaurant choices just outside the hotel. The Sta. Monica Pier was also just a five minute walk. There is also an abundance of rentable scooters and bikes so there's no problem going around.

Contras: Could not think of anything significant. Just the heavy doors that slam everytime a neighbor comes and goes, especially since we are travelling with a baby.

Prós: The location is good - very close to the beach and restaurants

Contras: Horrible customer service - they overcharged me for a number of items, including mini bar purchases that we didn't make, and then 'investigated' while we waited 20 minutes for them to tell us they had no receipts. They never apologized after essentially suggesting we were lying. They rented out the entire pool and outdoor area for a Lincoln car event so guests had zero access to the outdoor pool area, which was a main selling point of this hotel. The carpet in the hallways had duct tape in many places because it was old and ripped. When I initially called to tell them we were checking in late, I had to call back three times because they first transferred me to the wrong person, then put me directly into voicemail. When I finally spoke to reception to confirm they would hold our king bed high floor room, they said they don't guarantee a high floor, which is exactly what we paid for and I told them that was listed on my reservation. After arguing over it, they confirmed I would be on a high floor. Overall, customer service was lacking and you didn't feel at any time that you were a priority - more of an inconvenience for them actually. Not worth the price they charge and definitely not a relaxing experience.

Contras: They are doing renovations so most of the facilities are not available. No pool. And no restaurant

Prós: The staff was very helpful and the hotel, although small, was very trendy. We travelled with a 1,5 year old ; the hotel provided the crib and shampoo etc when told ahead of time.

Contras: The hotel is 1 street away from the beach. Even if they sell the sea view rooms quite expensive you only get small partial view of the ocean from the 5th fl ( out of 6 floors). There is no onsite parking; only valet parking for 55$+ tax per day. The hotel restaurant eventhough it looks great from the pics and menu it actually is one step away from a beach side hamburger place. We stayed at a ocean view suite because in the pictures it actually looks like a suite. But in reality it is just a small room that is 1 sq meter larger than a standard room wirh a sofa., the pictures are quite misleading.

Contras: Yes I asked for a cup of hot tea. They charged me $6 for it. I was paying $-- A night. Also, I asked for ice they never brought it for me. Very disappointing.

Prós: Couldn’t beat the location to Main Street , 3rd street and Venice all walking distance and we also took the birds. Service was great we didn’t eat at the hotel but had drinks across the street at shutters and. Casa Del Mar .

Contras: Room service was slow didn’t have our rooms cleaned until 3 pm one day and we had to call .

Prós: Rooms are well thought out.

Contras: I wish that the cafe in the lobby would have more options.

Prós: Very quiet and well appointed rooms. Nice pool area.

Contras: Difficult to get staff help after late arrival. Surcharge for 'coffee service' seems lame given hotel class.

Prós: Fantastic location so close to the Pier

Prós: Room was clean. Other staff was nice.

Contras: Parking was 33$ a day which is ridiculous. You’re paying for a tight spot. This place isn’t luxurious so for $33 is quite ridiculous. Manager is rude. Got charged $250 for “smoking” when I absolutely didn’t smoke in the room. Manager wanted to rip us off and 3 other friends was explaining to manager how she was in the wrong. She was rude and finally gave back our $250. DONT COME HERE! NOT WORTH PRICE!

Prós: Great location! Quaint and we loved it!!

Contras: The parking sucked!! It was really tight and it was basically unavailable. And once we got there they charged us $20 to park there.

Prós: Location and access to beach pier. Thermostat controlled air conditioner

Contras: The parking add-on price for additional charge, lack of space on this property for continental breakfast, lacking for parking spaces, small and short parking spaces and driveway can't accomodate a normal vehicle or pickup truck.

Prós: Location was is the key to stay at this hotel

Contras: Pretty much I have no complaint.

Prós: Location

Contras: Small room, small bed

Prós: Location

Contras: No micro wave very old furniture

Prós: Location was excellent, was a nice 3 star hotel. Staff was friendly

Contras: Had difficulty reaching hotel directly by phone

Prós: 3 beds in 1 appartment - quite unique and great surprise to us. Very pleasant personnel.

Contras: Parking not included in the price. Bath tub not exactly clean.

Prós: Location !

Prós: The truth is that you are only paying for the location, you are right in the center of Santa monica

Contras: The room was not very clean, the staff were very nice but not really helpful. The tv never worked and the AC didn’t work properly. Also the walls are paper thin so there is no sence of privacy. For the same price I would stay somewhere not as close to Santa Monica but nicer.

Prós: Simple Motel-style facility just 5 min. walk from Santa Monica Pier.