Hotéis em Santa Mônica

Prós: vintage style , very confortable ! staff is very profesional .

Contras: Vintage style , a little bit noisy ( shower of the neightbout was hearable)

Prós: The staff were great as usual and helpful at all times.

Prós: In a region where a lot of the hotels can feel pretentious, this laid-back relaxed atmosphere was very welcoming!

Contras: It's located on a very busy street, very near a major intersection of the PCH.

Prós: The staff was very helpful The common areas were comfortable The cookies at welcoming

Contras: The very small room & small grounds. The breakfast average & the appetizers appeared to be from Costco.

Prós: Everthing: Maureen lovely Rooms and all hous beautiful Park place Sun umbrellas and beach towels for guests Wine and cheese time Cakes home made Bikes Close to beach with small sharks

Contras: We stayed for week and will be better larger room Breakfasts only sweet but omelet wasn't tasty

Prós: I love the homemade cookies and sweet meeting card.

Prós: The staff were so friendly and helpful. Really nice touches with home made baking and music on.

Contras: Nothing really but it is a fair walk along to central Santa Monica and the pier.

Prós: Very nice, and very accommodating for an early check-in.

Prós: The staff were very friendly and pleasant. The entire public area was furnished wonderfully. The room was beautiful It is close to the ocean

Contras: The bed was a little too soft for me Limited TV Channels

Prós: good survice

Contras: everythings good

Prós: All Staff was great, room was good, friendly people

Contras: Sink in room did not drain. I called front desk, no one showed. Told housekeeping when asked to service rm, nothing. I did physically tell front desk on Friday, but unfortunately when she called to coordinate, I was on an important call & could not be present.

Prós: Great location overlooking the beach - shame they don't have an outdoor space to take full advantage of the view at breakfast...

Prós: The location, the views

Contras: Our door patio on the beach would have made this beyond words!

Prós: Location, restaurant, lounge area and room

Contras: The heater was turned off so took a long time to heat room.

Prós: Casa del Mar is an extraordinary hotel, blending relaxed comfort with luxury more than any other beachfront property in the Santa Monica area. It was a perfect stay in every way.

Contras: I didn't have time to stay longer!

Prós: Facilities are beautiful, staff is super friendly. Lots of character - way better than the other nearby chain hotels. Pool terrace has a great view of the beach - Palm Terrace rooms are great since you get a patio!

Contras: Pool is quite small.

Contras: The food in the bar

Prós: Location and staff

Contras: Kitchen was being renovated. Breakfast provided was weak an$ lacked variety. Too much pastries.

Prós: Free wifi, staff was pleasant,

Contras: Our room wasn't ready at 5pm... check in is at 3, we arrived at 5 and had to wait 20 minutes for our room to be ready. Complimentary breakfast was nothing special, dry pastries and coffee.

Prós: Everything was perfect! I checked in and was not happy about the room - it was noisy as facing the inside where they play music during the day. They promptly changed it to a room on the back which was a dream! I could hear crickets during the night - so nice!! and everything was perfect. Bed is really comfy and I really appreciate the Occitane products in the toilet, they smell super nice :)

Contras: All good!!

Prós: Small and modern

Contras: The front desk person was so clueless and often just confused with simple questions (Kitchen was closed so asked if anything nearby and had not a clue). A/C was very loud in the rooms. Woke me up many times throughout the night.

Prós: Nice location , nice services , nice bed

Contras: When we checked out we saw an occupancy tax rate on the bill for services they mentioned were for free (breakfast, happy hour). Sounded weird to me. Rate wasn’t that high so nothing extremely relevant (and services were extremely good) but lacked a little bit of transparency in my opinion. Apart from that everything perfect and we loved the place .

Prós: Staff were extremely friendly and very helpful

Contras: No pool

Prós: Highlights: Mr Hugo and Mr Enrique were the best! Hugo was very attentive/ thoughtful. He definitely made my experience better- especially one day that I was sick. Matthew and Nick (front desk) were also nice and polite. Congratulations to all of them and to the HR department for hiring such service-oriented people.

Contras: Overall: Breakfast: somehow limited and same options every day. In room dining: poor offer. Place and surroundings: the hotel itself has nice common spaces, but it’s placed in a desolated spot near by clinics and a funerary. Transportation: bus one block away. Hotel’s Tesla was not available most of the time- limited use. Personal experience: I checked-in late because my flight was delayed. They gave me the worse room and not what I booked. It was facing an alley-VERY noisy in the early morning since trucks load and unload things there- and had a communicating door to other room-. I requested a change and said no other room were available. Then I went again to front desk once I found my original booking and expecting to talk to the manager... And Oh! They did find some better rooms then! The change was definitely better. Type of Guests: polite, varied, good. *In summary: I’ll say though you can find a better place in Santa Monica -especially since Ambrose is not cheap at all- this hotel offers the pros of a boutique facility and the environment is quiet, allowing guests to rest or undertake medical treatments in the hospital near by. The hosts and other employees are kind. * Recommendations: Dine out. Pay Uber. Don’t ever ask for a small room. Beware of rooms facing the alley. Rest! Enjoy Santa Monica!

Prós: Everything.

Contras: No

Prós: This hotel is in a quiet area. The included breakfast is good. All of the staff was friendly and helpful. This was our second stay there.

Contras: The bed pillows were sooo soft that we had to buy some to sleep better on our second night there.

Prós: We loved the style, location and staff. Highly recommend!

Prós: Location away from the centre of Santa Monica was fine as we wanted a bit of walking and found plenty of nice places not far away. Our room was very nicely fitted out and was really spacious. All amenities and fittings were of high quality.

Contras: We arrived very early on check-in day and didn't feel a big effort was made to get us into a room earlier than standard time or keep us posted on progress with room cleaning.

Prós: The staff has great customer service and very friendly. The room is very nice and the hotel as the best location.

Contras: N/A

Prós: This was an elegant hotel with wonderful service and perfectly located.

Prós: Perfect location, great view.

Prós: Great breakfast in the Penthouse resturaunt - affordable and super yummy. Great coffee. The rooms have been recently updated and were absolutely divine.

Prós: Well- appointed room, good location, nice staff

Contras: resort fee was charged, but hotel does not have any resort amenities - no pool, spa, outdoor space

Contras: The restaurant closing and having no dining options outside of room service.

Prós: The location is superp, right next to Santa Monica beach.

Prós: Nice enough, but there was a serious problem with noise and. The staff made no attempt and showed no ability to correct the problem. It was a terrible hotel stay.

Contras: On the 17th floor, there's a serious noise problem -- but the staff did nothing to correct the problem and I could not sleep the entire night.

Prós: Loved the room, great view from the 14th floor! Comfortable, clean rooms and great service. The breakfast and the room service choices were really good. Tip: get a room on a higher floor for the view and to avoid traffic noise.

Contras: Nothing

Prós: The hotel was beautiful in a very convenient location. The staff were extremely helpful. I would absolutely recommend this hotel.

Prós: The Huntley is a beautiful hotel, with a fine restaurant, great location and clean rooms. The valet parking is pricey but well-executed. I don’t like the additional $20 fee that is racked on because of WIFI/amenities. All hotels have these, not all charge a fee like this... it is an unfair pricing strategy and left a bad taste.

Contras: Booked for an Ocean View Room. You could technically see the Ocean from the room, but it faced towards other buildings and not the Ocean. They have a 12 pm checkout which is great, especially when you have a later flight, they cancelled our room keys before we had checked out with our stuff still in the room after we had breakfast. As a guest that is not a great feeling and it is inconvenient.

Prós: Great location and hi tech rooms

Contras: Little too pricey

Prós: Excellent customer service, very clean, sophisticated. Easy walk to beach AND shopping.

Contras: Only one elevator was working

Prós: Nice location and very clean

Contras: We booked King bed rooms. When we got here the only rooms available were two double beds. Tiny beds

Prós: Friendly staff

Contras: None

Prós: Location location location

Contras: Loved everything about it

Prós: It was the little things, they have attention to detail which won me over.

Contras: Whenever I was at the desk there was only one person there, but they were polite and helpful.

Prós: Fantastic property and amazing staff. Beautiful building with well appointed rooms. Very short walk to the beach, pier, and main shopping/eating areas.

Prós: The location

Contras: The room was a bit expensive and did not include breakfast

Prós: nothing

Contras: we were given an upgrade but when we came to room there was nothing promised: no balcony, beds queen instead double, no water in room. we complain, nothing was done. this is very disappointing considering it’s mariott and price of hotel.

Prós: Location was perfect!

Contras: I was on a floor with some remodeling going on.

Prós: Location was excellent.

Contras: We were put on the 3rd floor which was under a complete construction remodel. We were extremely tired from several days of travel and was looking forward to sleeping in. At 7 am, we were woken by very loud workers with power tools and sanding .

Contras: Front desk took 30min+ to only deliver a wine opener

Prós:  

Contras:  

Contras: There was a weird smell, akin to a cheap casino, throughout the hotel for the duration of our stay. Other than that it was fine.

Prós: This is a lovely hotel. Location, facilities ,staff, food all good.

Prós: Staff was amazing like the position of the hotel, good breakfast.

Contras: Toilet is a bit old.

Prós: The location and view from our room was amazing, especially at sunset! Really good money for the fantastic location.

Contras: Rooms were clean but in need of a little TLC. Reception desk could have been more welcoming when we arrived.

Prós: The staff were all very friendly. The service was exceptional. We loved our stay at The Georgian. Other reviewers did not like the parking fees, to us it was absolutely worth it, 24 hour valet, never having to worry about parking the car. No hassle.

Prós: Location is great

Contras: Inside the rooms there is strange smell Front desk staff messed up my bill and took more than 20 minutes to check out, used one of my credit card I’ve not showed to them

Prós: location was great

Contras: Rooms were small. Newly renovated, and very nice but halls and rooms were dated as hotels is from Art Deco period

Prós: location

Contras: Front desk, staff, and management.

Prós: Charming old Art Deco hotel that has been redone. Lovely rooms but the bathroom was tiny. Try to get a room on the top floors facing north and the views up the beach are spectacular. South facing rooms face a tall building. Nice bar and restaurant.

Contras: Elevators were broken one afternoon but were repaired fairly quickly.

Prós: Great location, great food, loved the bar area. Very comfortable room.

Contras: Pretty pricey!

Prós: Great location, fantastic service, lovely room, nice restaurant.

Contras: N/A

Prós: Very close to Santa Monica pier and the main shopping street

Prós: Great location. Clean and modern.

Prós: Loved the wine tasting in the evening, location was fantastic!

Contras: Breakfast could have been better for the price of the room

Prós: Friendly professional staff. Great breakfasts every morning with some variety each day. Safe and secure. Very clean, large rooms. Consistent quality Hampton Inn. The lady cleaning and helping around the breakfast area each morning was exceptional.

Contras: There was some construction noise across the street. Also the hotel is next to a public transit station, so I would hear the toots of the arrival horn regularly early morning and during the day from my room on the southwest side of the hotel.

Prós: I liked the location.

Contras: We did not get the room we reserved. We booked a room with a balcony and were told those rooms were "oversold" and we would have a standard room. VERY disappointed. The rooms were clean, but not comfy. I was so glad we were not staying more than 1 night. All we had in the coffee basket was decaffeinated coffee that tasted like vinegar. The sugar and cream were stale and rock hard. There was not an extra blanket, so I was cold all night. The towels were small and thin. The breakfast was skimpy. We paid over $300 for a Motel 6 room. The only staff member that was pleasant was the housekeeper we saw in the hall. The location was good and within walking distance of Main Street and 3rd Street.

Prós: The location is perfect, a couple of blocks from the Pier, one block from the promenade. Facilities are good, breakfast was good and they do take caution on security. Had everything I needed.

Contras: Hate it when there´s no bar in the room, not even water, but they did have at the reception.

Prós: Safe, clean

Prós: Great location, within walking distance to everything. Breakfast - there was quite a bit of choice Tea/coffee facilities downstairs was an added bonus.

Prós: The room are beautiful and spacious There’s a nice terrasse Breakfast is good Staff friendly Very secure

Contras: Nothing

Prós: The staff was extremely helpful. Food was good. The Lounge was very inviting.

Contras: 1. Easy access should be made for carting luggage 2. Some rooms should be provided without carpet as i have dust allergy ; the stay was very challenging and eventually I ended up falling sick. 3. In today's day and age, i was surprised that adequate provision for electrical charging outlets / USB ports has not been made. There was no bedside storage. It was essentially a BOX without drawers!!

Prós: Perfect location in a beautiful hotel. We got an upgrade to the Penthouse which was really nice ! We will come back if we stay in Santa Monica ! Highly recommended :-)

Prós: We loved our stay at Palihouse. very spacious room, excellent bed, well equipped kitchen/dining and 2 walk in closets. Very well located, close to all but quite enough to have a good rest. We used the hotel bikes for a beautiful ride along the beach and to explore Venice.

Contras: The valet parking is too expansive 55$+10% tax for 1 night! When i asked for alternatives it felt like staff is holding back information. Here some tips for all travelers and Palihouse staff Just 300m (3rd street) away there is a small parking garage, max 20$ a day (downside the day rate ens at midnight and you cant pre pay for next day) I asked a parking officer, he told me that there is free parking from Montana ave (and the blocks behind), this is a 2 block/8 minute walk which i used and was very easy (little search for free parking slots). There is a great app ‘spot angels’ which gives you all public parking info, it even knows the street cleaning days!! Alternatively you can park also in the bigger parking garages around shopping area (you can leave your car overnights).

Prós: The bed was comfortable and the rooms were pretty. It was nice to have a little kitchen.

Contras: Snotty management, understaffed, building in need of major repair, musty and dusty, no bellman, very few attendants at all for cars (valet is outrageously expensive) no help for bags or working elevator, just steep stairs to hoof it with your bags even after you mention it’s been a long international flight . No concierge, nobody on site but only one desk person to check in, nothing to eat off hours, never stayed in a hotel this expensive that didn’t offer complementary coffee even in the morning, the pipes make noise, the ac broke, the bath products are also skimpy for a hotel of this price, no turn down service at all cleaning staff leaves early and there’s no room service just candy. Santa Monica has beautiful well appointed hotels I’d recommend before this, the new Proper on 7 th is a delight, Shutters, The Huntley, Casa del Mar... This is a beautiful building, a historical landmark, with a lot of potential, which is clearly what they count on to hook you. Don’t be fooled, the manager spends his time being rude to guests and yelling at his small staff working overtime, he has no office so sits in the lobby staring making everyone uncomfortable rather than dealing with issues, it’s just a relief to leave and not worth the money, clearly is clearly on its way to ruin if it’s not managed better.

Prós: The room was spacious with beautifully high windows, a luxurious bed and lots of space for suitcases and clothes to be parked out of sight . The lounge area was inviting with deep leather lounges and an open fire constantly burning. The bar is always open providing an excellent range. The gardens are beautifully landscaped and the whole hotel exudes quality and care.

Contras: The shower over the bath wasn't the easiest to use , with water ending up on the floor if the 2 shower curtains weren't completely closed.

Prós: Comfortable beds, nice to have a kitchen, good location and pretty if not dusty and dated decor.

Contras: No bellman, no help with bags, no room service, overpriced mini bar, dusty and moldy, furniture so old and creamy, entire building was making sounds in they walls and pipes, plumbing and other maintenance issues badly in need of repair (it was so hot and everyone’s a/c was broken, nobody was ever around to help, management was offensive and rude. I used to walk by and admire the garden and this building, and it’s sad to see what’s becoming of a beloved historical land site. Clearly because of lazy management and lack of upkeep.

Prós: Location. Breakfast. Space. Staff. EVERYTHING!

Contras: Struggling with cases up stairs/into life on arrival & departure. Air conditioning a bit touch n go!

Prós: Good location, great service

Contras: Quite old and musty. The rooms felt quite damp and cold.

Prós: 1. Location, 2. Friendless of staff, 3. Space of seating area at the room, 4. Breakfast, and Of course cleanness. Many thanks.

Contras: Room rate is very high. I mean, it is expensive!!

Prós: Comfort, quality of service, interior design

Contras: Everything was perfect

Prós: The amount of space in the room and how amazing the room was. Also the pool and subbed area was great!!

Contras: Not sure! It was all so amazing.

Prós: Beautiful hotel, just redecorated. Spacious rooms, lovely pool and pool beds. Nice and attentive staff. Overall a great place to stay. Recommend it to couples or families with grown up kids. The location is perfect, bicycles available and valet parking. Loved it!

Contras: The light that stays on all night around the pool.

Prós: Lovely big suite, gorgeous pool and nice restaurant.

Contras: No tea/coffee in the rooms (despite booking.com saying there was). Frustrating as was a family suite and families often can’t go out at night. Only option was room service - I got a cup of tea one night and it was $16USD which is outrageous

Prós: The hotel is modern and chic, and after they get all the bugs worked out it will be an excellent hotel.

Contras: The hotel wasn't ready for prime time for our visit on 9/19/19. It has been open for a month, and it appears they didn't have sufficient shakedown for their opening. The elevators weren't working; the phone system wasn't working; the WiFi wasn't working; painting was still going on; there wasn't sufficient training for the front desk to provide concierge service. The in-room lighting system is horrible - one switch (not at the bed - turns on/off all lights in the room, including the bedside lamps (which cannot be turned off at the bed. All room lighting is low volt, which is almost certainly programmable from a common box in the electrical room, and when I called down to the desk to complain, I was told that 80% of the guests complain about this, and in this first month they haven't managed to get this corrected. All of these problems should have been corrected before they accepted their first paying guest.

Prós: Location is great, overlooking the ocean. Staff members are so friendly. In short , it is a very good hotel.

Contras: Room rate is too high, really expensive.

Prós: Perfect location with stunning ocean views and short stroll to the beach. Beautiful decor, huge beds and dangerously tempting mini bar. Staff all fantastic with lovely breakfasts. Also great history as it's where Stan Laurel lived before it was converted to a hotel.

Contras: Room temperature and lights controlled by iPad. All very cool and trendy but just a bit fiddly especially after you've raided the mini bar...

Prós: The property is brand new, very stylish and done with a good taste. I would especially like to thank the hotel General Manager Anne, who was there at all times in person to address any request. All of the staff were doing their best to make our stay unforgettable.

Contras: I was a bit disappointed with the breakfast. I think the menu could be a bit broader and service a bit more attentive. I felt like the caffe was understaffed, so they could not serve at a proper pace.

Prós: Everything! I loved this place. Great location, friendly and attentive staff, large room, beautiful decor, beach cruisers. I will be back!

Contras: Only complaint was the walls are thin and you can hear neighbors

Prós: This hotel is stunning! I was upgraded to a beautiful suite - I was sorry I didnt have longer to enjoy it but would definitely like to stay again. The bed was super comfortable, loved the little touches like the complimentary books. The restaurant downstairs was lovely for dinner and the hotel staff very pleasant. Location wise its perfect, just across the road from the beach and a few mins walk to the pier and shopping on 3rd.

Contras: Charge for having minibar in room when it wasn't used I have never heard of that before..

Prós: Staff

Contras: Price expensive

Prós: Everything!

Contras: Nothing!

Prós: Service was excellent and the free exhale class each day and pool area make this my new go-to to relax in LA. Little touches like the house car make it really easy to enjoy the neighborhood and the great restaurants (many of which are walking distance, too).

Prós: Amazing location, stunning views, beautiful hotel, and really friendly staff!

Contras: For the price, I was hoping for a slightly more luxurious room with a more unique touch but the location and the rest of the hotel made up for it!

Prós: Loved the location, vibe, bikes and staff

Prós: We loved the Bungalow! I highly recommend staying in a Bungalow instead of the regular hotel rooms at this property! The Bungalow was clean, charming and had a lovely patio! The hotel is very pet friendly! Our dog loved it!

Contras: Do not stay in the regular hotel rooms in the old building! We booked a King Room and hated it! The room was old and stinky with dated furniture. We ended up paying more and switching to the Bungalow.

Prós: The general energy and presentation of the entre where a gigantic beautiful 150 year old tree holds space, the valet crew, the concierge, the lobby and bar, and the gym.

Contras: It's a really old building under the surface. I was surprised the electricity had no dimming, the heating was noisy as in the 70's... The neglecting of staff to attend to repairing my room where the vents were simply broken, was no less than bad.

Prós: 위치만 좋은 호텔입니다

Contras: Except location, there are no good points. Compared to room pictures on the site, I really disappointed about room condition. In addition, when I was checking out, I felt hotel staff was very rude and unkind. I really don’t recommend this hotel.

Prós: Staff and location is excellent.

Contras: Bed was not comfortable, it was too soft.

Prós: Location, pool

Contras: False fire alarm, peeling tub, dripping shower, landscapers banging on window in the morning while trimming things, only pay on demand movies and additional fees. For a ---$+ one night stay i wouldn't recommend it or do it again. The staff was lovely thou

Contras: Smoke in the room from the vent. Pillows feels like straw filling. Bedding ok. It is not a Fairmont standard.

Prós: Location and rooms , great breakfast too, checking out at 12

Contras: We were on a really busy street , better ask for the rooms looking up the patio/ garage entry Breakfast until 9:30 is a little bit early

Prós: Great price for the location. Parking garage was free with in and out privileges. It was very clean and well maintained.

Contras: The continental breaksfast did not have protein options, it was all carbs.

Prós: Good quality room/amenities in room for lower price range ... as well as complimentary underground parking with card-key-safe elevator

Contras: Inconvenience of no currently available restaurant; it's in renovation mode.

Prós: Good beds Parking Close to public transport

Prós: Booked this hotel last minute & was very happy with our stay. We were trying to find something closer to Santa Monica Pier for less $$ & family friendly but this worked out perfectly. The bus stop was on the corner so this made getting to the pier easy!

Contras: We had a room close to the street so sirens & traffic was loud.

Prós: Staff - brilliant - very helpful Location Santa Monica Boulevard - left car in hotel car park and used Uber to get around Santa Monica. Highly recommend this hotel

Contras: Nothing!

Prós: Room and staff

Contras: No restaurant or bar

Prós: Lovely modern hotel, immaculately clean. Extremely comfortable rooms, the beds very comfortable. Free underground car parking We particularly liked the sun terrace ( not used much by other guests). Extremely helpful & courteous staff on the front desk. Breakfast adequate. Though, well replenished by the two members of staff each morning

Contras: Location- bit of a trek into Santa Monica, a good 30 min walk!!

Prós: Great location. Transport at front door direct to Santa Monica which takes about 10 to 15 minutes and on to Venice. Great staff. Breakfast is continental and was satisfactory. Nice rooms.

Contras: Little far to walk to restaurants and bars.

Prós: I liked it that the room had hardwood floors which really gave a very clean look to the room.

Contras: You kind of need to take the car to get to the beach.

Prós: Free parking.

Contras: The lighting in the room was very poor. It was impossible to read while not in bed. The light on the headboard was great but useless for me. The room was not comfortable or homey.

Prós: Nice complementary breakfast include with a great selection. Friendly staff, happy to assist where they can. Clean and tidy rooms with comfortable beds.

Prós: Friendly staff and clean

Contras: No AC... it was warm, but they provided a fan for each room.

Prós: Loved that my room overlooked PCH. Loved that the motel was across the street from a live music venue/bar, and close to convince stores. I also melted into the comfy bed.

Prós: Walking distance to shops, restaurants and the beach

Prós: The motel was clean, well equipped and well pretty located for the Santa Monica area. Its about a 20 minute walk from the pier which isn't too bad but does get you away from the noisy bustle of the area and saves you a fortune on parking costs. staff were nice and friendly.

Contras: We had a rather large truck and the parking bays were a little tight. Should be fine if you're in a normal car.

Prós: Bed supper comfortable.

Contras: The room was so hot. I turned the a.c. to 65 and is was not helping.

Prós: The location was convenient, which made walking everywhere that much easier.

Prós: Great for couples, great staff and close to walk to Santa Monica beach

Prós: The staff was so nice!

Contras: No air conditioning

Prós: This is a nice little place to stay for a stop along your travels. It has all of the essentials, queen bed, cable TV, bathroom and a little fridge. The lady working at the desk is lovely to talk to and can recommend some nice places to check out.

Prós: Front desk was ver nice and helpful.

Contras: No a/c it was warm in room. Not a fan person...it did not cool off.

Prós: Very helpful

Contras: Air conditioned

Prós: Property was in a great location to Santa Monica. Very cost effective against most other properties in the area

Prós: Locations and modern decorative cozy!

Prós: Great hotel great staff highly recommend ,especially if you have pets traveling with you.

Prós: The hotel was very nice and staff was fantastic!

Contras: The location seemed much farther from the beach than i had expected! The food and fees were very expensive.

Prós: Champagne as a welcome drink. Friendly staff.

Contras: Water pressure was sometimes low in the seventh floor room. The pool is tiny, and there is no hot tub.

Prós: the front desk, was aw some!

Contras: Nope, it was all fantastic

Prós: I am a Marriott Bonvoy member - and without asking - they generously offered a 2pm checkout. Clean as NEW! Beautiful balconies! Friendly staff.

Contras: Price of coffee

Prós: The staff was very nice.

Contras: It is not centrally located. The room was very small. The bathroom was so small there was nowhere to place our things on the countertop. The shower was uncomfortably small.

Prós: Location is good. Front desk is helpful and friendly.

Prós: Overall it’s a very good hotel

Contras: The waiters at the breakfast

Prós: The staff was outstanding. The view was beautiful. The hotel was beautiful.

Contras: Doors very close together. The people slamming their doors was very loud.

Prós: Nice enough location, decent quality room decor and cleanliness

Contras: The weird way they deal with noise. There were white noise machines playing in the room that we couldn't turn off, so they clearly know they have a problem. Yet they also vacuum outside the room at 3am. It makes no sense.

Prós: It was beautiful and so close to beach.

Contras: N/a

Prós: I loved the location, the Art Deco design and the amenities: coffee, free bottled water and fast reliable room service.

Contras: The broken elevator!!!! It was such a hassle lining up with the penthouse bar visitors!!!!

Prós: Every staffs are so nice and kind, also perfect location in Santa Monica.

Prós: Location is good. Room size is bigger than expected.

Contras: The facility quality is below my expectations

Prós: Location was good and close to amenities. Staff was friendly except once upon returning they were a little brusque in asking if we were visitors or staying.

Contras: Shower over bath has potential for accidents. The tub is so high that it was difficult to get in. It was even hard to open windows for ventilation as well as turn on the water for our shower. Exiting the shower wet also posed problem to slip and fall. The sink faucets turn on very strongly. Once you’re dressed to head out, rinsing your hands meant splashing onto your clothes. It was not a good set up at all. Also noise from ocean avenue was sporadic and kept us awake parts of the night. On Saturday they tested the siren-like fire alarm and didn’t warn anyone. We were awoken twice from a nap. When I called down to the reception to inquire she said she was just putting up signs (after the fact)! Having known the schedule the hotel should’ve warned all their guests upon arrival and reminded them again. None of that was done to our knowledge. We’ve worked alongside hospitality industry for decades and this isn’t the way to present a hotel that costs $400/ night.

Prós: Art defo features and presentation of hotel. Location on waterfront is amazing with beautiful views of the beach

Contras: The bathroom is compromised by an impractical shower over bathtub setup. The bath is really high and deep, which makes it a bit tricky getting in and out of. The water pressure is excessive and splashes everywhere and the shower rail was very loosely fix

Prós: LOCATION, VERY NICELY RENOVATED

Contras: I WAS SURPRISED THAT THE HOTEL CHARGED A 25$ AMENITY FEE (WHAT IS THAT?)

Prós: Excellent staff super location

Contras: Room we stayed in could do with some updating but overall stay was very good.

Prós: Very nice people work there. Very attentive staff and very clean

Prós: Staff was friendly

Contras: Old and worn paint exterior and interior, room not wholly clean, rooms very cramped

Prós: Staff was great.room had a lot of water noise ?? Very very small everything was compact. Didn’t match the pics on line.

Contras: Very noisy

Contras: Dear customers service manager I’m writing to complain about my disappointment with my accommodation in your hotel (Shangri-la) in room number 502, reservation number 3311326896. First was the unpleasant welcoming, second the maintenance work has continued for 2 days which was very annoying and disturbing with all those noises and people shouting around every day. Then I was shocked because the price of laundry was 275$ which is in fact cost more than the clothes itself. When I made the reservation I expected a high-class hotel like the InterContinental, the Sheraton or the Hilton but unfortunately it’s more like an old coastal motel than a fine hotel. Difficulty getting the originals

Prós: Location

Contras: Like it all

Prós: Big suites, confortable

Contras: Expensive the parking

Prós: The room was very nice and the bed (and sleeper sofa) was very comfortable. The pool was warm, even if the air temperature was not so warm. The breakfast was tasty and well astorted.

Contras: There should be more space for the cloths inside the rooms.

Prós: Room space is really large Friendly front desk staff

Contras: A little bit old style inside room

Contras: Didn’t get the room I was promised

Prós: Location

Prós: Good location. Close to highway and walking distance to beach and downtown. Hotel was good for 2 day business trip that I needed it for.

Contras: Hotel was a little tired and dated.

Prós: The location- it is a ten minute walk from the beach.

Contras: When I arrived, I was assigned a room that someone was already occupying!

Prós: Everyone was polite and helpful. Room service was verify efficient time wise.

Contras: They’re was no soap to purchase to do laundry other than the gift shop that was closed. I would’ve expected a vending machine with those products in the washer area.

Prós: Breakfast wonderful. Very quiet and restful sleep

Contras: Nothing bu a little wait for a room to move into. Very tired after flying cross country

Prós: room size and location Concierge are brilliant - friendly and very helpful

Contras: cost to leave bags for 2 nights when we were staying for 15 nights at the hotel and spent thousands! Felt very mean of hotel! missing items at room service bad internet duvet being exposed in bedding

Prós: Pleasant stay

Prós: The location and staff were great. Especially the staff!

Prós: The location was superb!!! Amazing! You can leave your luggage FOC.

Contras: A bug in the bathroom. Some facilities needs an update.

Prós: Very comfortable and clean. Location is off the beach and feels safe. Free parking was so nice.

Contras: It’s not as close to the beach as advertised.

Prós: Location and staff

Contras: Room was very small for a family of four and four suitcases

Prós: Good location Handy kitchen Clean Beach chairs & parasols available

Contras: Parking very expensive for what seemed to just be their own parking lot with no security staff Window opened up into the facility so everyone waking past could see straight in Cleaning very late into the day so check in is late Expensive for what is quite a tired property

Prós: I block to ocean

Contras: cash refrigerator deposit frige is all full useless

Prós: Great room on ground floor, close to the beach, shops etc. Kitchenette facilities were a bonus.

Contras: The noise from the guests upstairs was annoying, but that isnt the hotels fault.

Prós: Nice location if you were 21 years old and hanging at the beach.

Contras: Room to small and the price was out of line for what they had to offer. Location only!!

Prós: The location. Just up the hill from Santa Monica Beach with only a park and a parking lot between.

Contras: No.

Prós: Exceeded my expectations given the low price.

Prós: Location was fantastic, right on the beach and close to the action. The room was very well decorated and modern. Bikes available for rental.

Contras: The concierge will charge to book tours on your behalf. We had never experienced this before.

Prós: Location, right across Santa Monica beach and surrounded restaurants and shops. The Hotel Employee was excellent staff member. Extremely happy with his inputs and help.

Contras: There's a frame around the bed I don't know why its there.

Prós: Value for $. clean room and quiet location. Walkable to 3rd street, but bit of a walk..