Hotéis em Doral

Prós: The location was convenient for my business meetings. The lobby was beautifully decorated for the holidays.

Contras: The rooms need updating.

Prós: This is an incredible hotel with fantastic amenities. Can’t wait to stay here again. All of the staff was extremely helpful and the rooms were extremely luxurious and comfortable.

Contras: Construction started in the hotel room below at 7 am. Additional parking charges.

Prós: Conference was on the premises Ran out of space below.Ridiculously expensive. $5 for 2 regular cups of coffee! Don’t plan to go back.

Contras: Charged resort fee $20 and 2 different taxes , so almost $25. Newspaper listed as included in the fees & never received. Told by manager that I had to specifically request. When we checked in, this was not communicated even though I stated- great to get.

Prós: Cleaning is excellent and beyond

Prós: Great hotel. Try it out

Prós: Well kept and clean property with friendly staff, great bar and restaurant’s.

Contras: Shops downstairs could be better.

Prós: I Loved!!!

Prós: very well managed!

Contras: All was good!

Contras: To date I have several charges on that my credit card which I complained about. I wii very young did f those have been removed upon my return the the states if not this would put a very sour note on this booking

Contras: Woken up: 1:18am by loud music, 6:00am from an alarm set by prior guest, 6/20pm with the TV turning on and blaring an alarm to tell me that I had the do not disturb on the door. Front desk took 14 & 18 mins to pick up phone at 11:15pm and at 7:05am :(

Prós: Great location. Spacious room

Contras: Very noisy

Prós: Smell bad

Contras: Nothing and I leave the hotel one night before to do the check out

Prós: Beautiful lobby. Very nice room.

Contras: Location. They put “airport” in their name, but not very close to airport. Extra cab cost offset any savings I might have had.

Prós: excellent food and clean comfortable rooms

Prós: The room service lady made our rooms clean and our beds tidy throughout our stay.

Contras: I have been charged before the free cancellation deadline. Before that, I had aimed to cancel the reservation since I had found a better rate. I know booking.com would force them to refund me, but that would take 4-5 days and my credit card almost reached the limit. So I was forced to stay because of this early charging.

Prós: Clean Nice pool

Contras: Bathrooms make you feel like you are at a holiday inn. Ok but no more. Cannot open window on 2 nd floor

Prós: Location

Prós: Clean and modern room

Contras: Nothing

Prós: Food was good

Contras: Room was very small, bed was way too soft and worn out, they seemed grossly understated at front desk.

Prós: Breakfast every morning was hot and fresh. Silvia the server was excellent!

Contras: The room never got cool, we often woke up sweating. Also, they could have given us a room with a better view (instead of looking out at the roof) considering there weren't many staying there. Juan at the front desk could have been more friendly. Whenever we asked questions about the hotel or local activities, he acted like we were bothering him.

Prós: Staff was great hotel was above expectations and the food in the hotel was a real surprise...

Prós: I loved all the amenities and the cleanliness of the entire hotel

Contras: The bed and pillows was too soft. Also, I didn't like the idea of my room was across from the cleaning closet. I could hear them talking and my room was next to the smoking area / balcony.

Prós: The rooms were very comfortable.

Contras: We were at the mercy of the staff just to get ice. The person working in the gift shop on Saturday was the worst. She was basically hiding in the closet area until she realized that we saw her. The lady at night was GREAT!! The Bartender was fabulous!

Prós: It is clean, the front desk people friendly. Good hotel to stay at. Will stay there any time.

Contras: I didnt like the fact that it had different rates for every day. I did not like that it did not have a refrigerator in the room. But I was happy: they provided one for us when we asked.

Prós: In general, friendly personnel

Contras: The small of the rooms, are very old.

Prós: open mini bar

Contras: close mini bar

Prós: good

Prós: Please write at least 15 words

Prós: Only stayed one night, coming from the airport. Next morning off to Miami. Couldnt really fault the staff, the porter was very nice and helpful. We enjoyed a nice relaxing drink on the poolside patio area. , Would recommend it.

Contras: Not at all.

Prós: good location, very close to Miami Airport. Parking lot for free and great breakfast.

Contras:

Prós:

Contras: shuttle ended at 10 p.m. and we did not know this. After waiting half hour we called the hotel and found that service had stopped a few minutes before we arrived. We had to pay $25 for taxi.

Prós: The complimentary shuttle to the airport. The breakfast also was very good and the room and bed very comfortable.

Contras: Not really

Prós: 5 star hotel was conform expectations: excellent. Location near shopping malls. Free car parking, near Miami Int. Airport.

Contras: distance to downtown en Miami Beach is large. You'll need a car (busstop is also in front of hotel, but remember: Miami is big). When swimming you'll hear airplanes flying over, in your room you'll don't hear it.

Prós: Size of room

Contras: It wasn't clean. Alot of mosquitoes I understand the it's the season. They should put screens in their balconies.

Prós: Love the location beautiful property, would stay again.

Prós: THE ROOM!!!!!! Staff was excellent! Food was outstanding!

Contras: I didn't like the long walk to Building 6 but I would do it all again to stay in this place! Great room!!!!!!

Prós: Room was very spacious!!! Comfy bed. They thought of mostly everything to accommodate our stay!!

Prós: Nice pool , nice staff

Prós: Absolutely beautiful and so peaceful

Prós: My stay was very worth it when coming to Miami fl again this well definitely be my stay Provident At Doral blue.The staffs was excellent the room was big and spacey and I over love the bathroom with the tv inside.

Prós: This hotel is dirty, unprofessional, and not worth the stay AT ALL !

Contras: This hotel is dirty, unprofessional, and not worth the stay AT ALL !

Prós: It is private and comfortable although they need to take better care of certain things.

Contras: Some of the staff were far from helpful and seemed almost annoyed when being asked for something. The lady who checked us in at the front desk, Cynthia, was short, rude and far from accommodating. We are not really sure if we will stay here again.

Prós: Clean

Contras: The bed was horrible my back is in so much pain

Prós: I enjoyed the location and the room was not carpet which made me happy.

Contras: I do not like that they dont have smoking rooms or smoking areas. It's a smoke free hotel.

Prós: They are very well organized and provide excellent service

Contras: inside the bathrooms there are bathtubs which should replace with showers

Prós: the staff in general are very friendly and understandable, always looking to solve the problems in the best way

Contras: very basic breakfasts

Prós: The Pool.

Contras: Area

Prós: The staff was friendly and the property was well maintained.

Contras: I could not get extra towels. My family of 5 had to purchase extra towels for our stay. I asked multiple times for towels and I did not receive them. The trash was not removed from our room and I had to find a dumpster to dispose of all the trash.

Prós: Don’t like it

Contras: Ups leave a Parcel for me that never been deliver

Prós: Location

Contras: Staff was rude. Room and cockroaches. Staff refused to allow me to speak with manager on duty. Room had only 2 towels for 4 guests. Television did not work and staff reported nothing could be done.

Prós: Nothing

Contras: The hotel was to closed to the highway and you can sleep well with the cars noise.

Contras: Small room that has been poorly upgraded.

Prós: Never checked in

Contras: Hotel had a hidden 50$ incidental deposit and we decided to go elsewhere because this was not part of the agreement

Prós: Fo

Contras: No

Prós: Location and breakfast

Contras: 7 of us booked this motel and shuttle service was included. It was broken down and we ended up with two Ubers even when we were told it was fixed for the other party arriving later. It was t. Also, had to wait 45 minutes to check into a prepaid ro

Prós: My experience was very good, the staff made arrangements for me to get to my cruise ship on time. The breakfast was excellent. So was the coffee.

Contras:

Contras: Room, bathroom ,elevator was very dirty

Prós: The room was spacious and the amenities inside where nice and clean.

Contras: The night person at the desk seemed like she didn't know what she was doing. The cleaning lady knocked on the door at (am and woke me up saying "wakey wakey check out is at 11!" First off I did not request a wake-up call, and the second checkout is at 12, so that was very very rude.

Prós: Just not a good experience! The room wasn't the Best and it wasn't as clean as it should have been.

Contras: I did not like that it wasn't clean as I expected.

Contras: I checked into a room that had dust in the furniture, and hair in the towels and sheets and the bed there was a nasty scent almost like urine. When my partner showered he began Feeling his chest heavy and had difficulty breathing and started to affect his asthma he then began to get bitten by dust mites or bed bugs, his skin is inflamed all over his neck, and private parts as well. My arms were also bitten. Upon looking and the sheets there seemed to be dust mites/ bedbugs. I immediately called guest services, they offered another room which I declined but requested a full refund. She sent the head of housekeeping over to check the room. She agreed the room wasn’t properly cleaned, and seemed hesitant to check the sheets. I spent an hour in the room trying to soothe the pain and welts my partner was dealing with. I then headed to The front desk to collect my refund. Upon arriving I was told I used the room and wasn’t able to receive a refund. I was offered a relocation. Which I didn’t think seemed appropriate considering the state of the room and health hazards it brings to me and my partner. I was given a 50% refund which I believe Should be a full refund. I am dissatisfied with the way the situation was handled I do not think the costumer service was up to par to Wyndham standards. Especially when we are dealing with a deadly virus that poses a threat to our upper respiratory wellness. I left this property unhappy with the service and business practices.

Prós: This place was spacious, comfortable, and well kept. The staff were extremely friendly and welcoming. For couple nights it was amazing thank you

Prós: The room AC was not cooling off the room, it had like the fan running, once the fan stoped it got hot, I reported it to the front desk the morning after and stayed out all day, came back at night and the same issued continued. Also the whole weekend the

Contras: The AC was not cooling off the room, it had like the fan running, once the fan stoped it got hot again. Also the whole weekend the Elevator was out of order. Had the worse time.

Prós: location

Contras: hot tub was not working poor jets and lukewarm water reported to front desk. amenities should work at checkin

Prós: Room was large; beds comfortable.

Contras: Too fare from airport. Shuttle bus only once an hour on a hot night so we had to pay $35 for a taxi. Sketchy neighborhood with no sidewalks to get to nearby restaurants.

Prós: Dirty

Contras: Filthy mood

Prós: Good Location. Near food places and Walmart. Has no charge shuttle. Free Breakfast. I think all this together is a good deal. And the staff are helpful and friendly as well as being most professional.

Prós: I like that was clean , the front desk was really helpful

Contras: AC stop working at the next day and was not cooling enough, I feel like was been the AC was been control , the last nigth was imposible to sleep , even input AC was set to 65 was ,the room feel like 83 , and I have a medical condition, where I cannot sweat and the heat bother me

Prós: Friendly service, accommodating, good value for the price.

Contras: I wish that they had more options for breakfast - there weren't really hot food options.

Prós: Location is great

Contras: Cleaning and hallways are dirty

Contras: elevator wasn’t working so we had to take the stairs, and front desk man was very confusing and hard to understand

Prós: everything was perfect

Prós: That hotel is amazing! The staff is excellent. Like on a scale of 1 to 10 they were like 15 billion. It’s very hipster like but very accommodating to non-hipster people. It is just very nice

Contras: They need to get like a communal microwave

Prós: The employees at the front desk as well as housekeeping was pleasant. My room was cozy and clean no issues at all. Due to COVID-19, breakfast was limited but was still pretty good. I would definitely be going back and I recommend this hotel to anyone.

Contras: The only flaw was that one of two elevators was working so I spent a few minutes waiting.

Prós: Front desk staff was friendly and helpful. I am really happy that everyone is so pet-friendly. The free parking is also a huge plus.

Contras: A couple of cleanliness issues. The sink in the bathroom needed better cleaning around the bottom. I could see the dirt accumulated around the bottom of the bowl. The shower also had black build-up in the crevices of the shower wall towards the bottom.

Prós: Breakfast was nice, I felt really safe with each item being in a closed container and people not breathing all over it, especially during covid-19 time. The location was perfect for us. The bed was so comfortable! And although we didn't need all the amenities it was nice to know they are there in case we go back and stay longer

Contras: I cannot think of anything we didn't like or that could have been better

Prós: Courteous staff and very helpful.

Contras: No, everything was up to par.

Prós: Easy to park. Very nice staff. Nice area. Centrally located

Contras: The shower door leaked and the floor was always wet in the bathroom I had to use multiple towels.

Contras: No comment

Prós: Everything was good

Contras: None

Prós: First they don’t give the hotel them send me to The Element Hotel

Prós: Clean room, helpful staff, a number of restaurants located within walking distance.

Contras: The location was not great for my meetings in Miami.

Prós: Clean

Contras: Van driver did NOT announce when he was leaving the property.

Prós: Good breakfast. Friendly staff. Location near the Airport. Spacious room. Comfortable bed.

Prós: The staff was amazing! We had arrived early with a sick child. We asked if we could check in early ( it was 5 hours early) they said sure and were helpful in many ways during our stay from help finding food to helping with a cab.

Contras: No. It was great!

Prós: Love this property. Fantastic location, very clean and specious rooms. You have all you need in your room

Contras: No

Prós: Friendly and helpful

Contras: N/a

Prós: Nice room

Contras: No breakfast

Prós: Front desk staff member was great!

Prós: mostly everything

Contras: shower one option, too much pressure

Prós: The room and bathroom were very good in size and comfort. Everything was clean and the staff member at check in was friendly and cheerful.

Contras: Due to COVID-19 the buffet breakfast was not available but we were told there would be items at the counter in the morning. When we arrived at 9:03 AM there was only 1 bran muffin and 2 yogurts (we are both allergic to dairy) and when we asked if there was any other options we were told sorry but no so that was disappointing.

Prós: Staff was very kind

Contras: Same set of towels for all 5 days,no breakfast or pool due to covid

Prós: All is good

Contras: The computer will be to repair Is too slowly

Prós: The hotel is confortable, amazing staff.

Contras: The hotel is really very far from the turistic Miami`s points.

Prós: Hotel was a great facility but far from the city. Cost a fortune for taxi service to any tourist location such as Lincoln Street or South Beach shopping. Approximately $50 per taxi ride, one way. So when you read the description of hotel, very misleading when it says minutes from everything. Otherwise, hotel wonderful. Great large rooms. Great for family's.

Prós: The staff were very friendly and helpful. The room was very clean and comfortable

Contras: I was so very disappointed that I did not have internet service while I stayed there for two nights. This was promised and its unavailability did upset a lot of my plans.

Prós: The room was very nice and staff were very accommodating.

Prós: Price

Contras: Too old

Prós: Room was very spacious and clean. Ammenity goods are good. Complementary breakfast was also good. You can expect to stay more comfortable than what you paid for.

Contras: Room cleaner didn't change sheets during our stay. Sofa smelled a dog.

Prós: the breakfast isvery good and healty and the childer like the pool

Contras: no

Prós: Nothing

Contras: The worst hotel I have ever stayed in my life. Smelly, filthy, the shower fell off the wall injuring my wife, the hotels solution, an apology..Would definetly not recommend this hotel.

Prós: Nice hotel, comfortable room and good breakfast.

Contras: Needed to call the front desk in order to have a shuttle from the airport (waited 30 minutes for nothing).

Prós: The staff was pleasant and very helpful. The room was modern. We would stay again next time we are in Miami.

Contras:

Prós: The location near the Airport was convenient.

Contras: There was mold and dirt in the shower area. We had to clean the shower before taking one. Our disappointment in this hotel is unsatisfactory. I took pictures of the horrible shower area and guest rooms stained walls.

Prós: the ambiance is relaxing and safe

Prós: I like this place because is clean and the staff are friendly.

Contras: None

Prós: The bartender, the amazing breakfast, the suite..... can't really complain about anything other than the flat soda at the bar. Had to send my cocktail back but other than that I definitely will be back

Contras: Flat COCA COLA

Prós: All was good Thank you!

Contras: Breakfast Area was a zoo

Prós: New and clean

Contras: More towels at pool

Contras: Air conditioning in the bedroom tooo hot couldn’t control it

Prós: Rooms are clean

Contras: The night shift receptionist was so rude.... Parking terrible it's narrow One resident was sneezing around the breakfast service area and no one from the staff did anything.

Prós: Very roomy in the king suite.

Contras: Toilet is loud when flushed.

Prós: Waffles at breakfast

Contras: Beds are small. More variety needed at breakfast (same items daily).

Prós: Clean, Location is convenient

Contras: The parking space is too close. You have to work it a bit to get to the spots.

Prós: Easy to find, good neighborhood with lots of places nearby to get items we needed or restaurants. Staff very nice and helpful.

Contras: Only complaint was the lighting around the mirror to do my makeup was poor. Not the end of the world at all.

Prós: The hotel was only 20 mins from everything in Miami. Staff was friendly for the most part.

Contras: I didn't like the fact that when I asked for a few extra mins to check out, the female front desk lady was very rude.

Prós: Buen Desayuno y buena ubicacion

Contras: Habitacion con mucha humedad

Prós: Everything.

Prós: THE BED WAS COMFORTABLE. THE ROOM WAS QUIET AND I GOT A WONDERFUL NIGHT'S SLEEP. COMING FROM A 12 HR. FLIGHT, THAT WAS IMPORTANT TO ME. ALSO THERE WAS SHUTTLE SERVICE TO THE CAR RENTAL AGENCY WHICH WAS VERY CONVENIENT. BREAKFAST WAS GOOD TOO!

Contras: NOTHING.

Prós: It was very quiet and comfortable.

Contras: I visited during the coronavirus problem. And this location did a great job. Everything was extra clean. So this is the reason for the 10 out of 10.

Contras: No Amenities, such as a restaurant.

Prós: The location was good and close to Miller Ales restaurant which is delicious.

Contras: First off, I booked for Holiday Inn Express and was emailed at 5pm the day before check in that we were being diverted to a different hotel due to Holiday Inn being closed. The room was moldy smelling, there was dust covering everything, the sofa need to be thrown out. It’s discolored, old and faded out and so are the window drapes. Good thing I had cleaning supplies with me as we had to wipe down and clean our selves. There was no kind of room service at all for a 5 day stay. The hall ways were littered with trash from guest rooms the entire weekend. I’m well aware that things are different due to the COVID pandemic but communication is a must. That hotel didn’t close the day before my arrival so I should’ve been made aware well ahead of time so that I would’ve had the option to cancel the room. I wasn’t interested in staying at a short stay hotel as the cleaning guidelines are different for them most times. Then my husbands credit card was preauthorized for double the amount of the rooms. There was also two dogs that barked all night and day. Also ppl were smoking in the room and hallways when we were told not to smoke. This place needs renovating and updating big time. Cleanliness is everything

Prós: Great place and area, second time using this notel

Prós: Breakfast was alright it was a muffin, granola bar and a water. The breakfast bar was closed due to covid.

Contras: The pool was closed

Prós: Bed and pillows are comfortable Staffs are good This hotel has 2 desktop computers and a printer for guests to use Refrigerator and microwave are a plus It's great that sink is outside the bathroom

Contras: Pancake machine was out of order for 2 out of 3 days during our stay so my daughter couldn't get her favorite pancake breakfast. It should be fixed or replaced asap. Fruits and yogurts were not replenished enough when we were there.

Prós: Clean, comfortable beds

Contras: The rooms need a little maintenance, smell of either humidity in rugs or old building though overall they were clean and not bad looking.

Prós: Clean

Contras: Nothing

Contras: Bad

Prós: The bed was very comfortable and the staff was very kind.

Contras: The tv in our room was broken so we could not watch tv.

Prós: Clean

Contras: Nothing

Prós: Nice service and comfy rooms and get to cook my own food

Prós: Quite

Contras: Nothing in particular

Contras: The bathroom had no door and the tub was dirty

Prós: Not much

Contras: Towels & bathroom was dirty...sheets were nasty too

Prós: Clean

Contras: Nothing

Prós: Clean

Contras: Nothing

Prós: Nothing

Contras: The room keys did not work staf were disrespectful

Prós: The staff were great.

Contras: The room looked like it seen better days. All the beds were uncomfortable (including the sofa bed).

Prós: I like the feeling of villas as opposed to big hotel....it's cozy. The lobby and breakfast rooms are roomy and nicely laid out.

Contras: I just think they need to fix the hot tub and work on the decking and railings. This still does not take away from overall experience though.

Prós: Great breakfast, great accomodation

Contras: -

Prós: Good value for the area. Got a great price on a 2-bedroom/2-bathroom suite, with a kitchen. The room was exactly what we needed. We were able to have a couple of our extended family members stay with us on a weekend trip and not break the bank.

Contras: Somewhat poorly maintained (such as a broken sink stopper, cracks in tile showers, etc, but not dirty), difficult to get to and from our room during rain without getting soaked, and the complimentary breakfast was less than amazing (but still adequate).

Prós: Large room with full kitchen

Contras: Would have been nice to know that train tracks are very active, add to it the airport and thin as paper walls and ceiling. Let's just say bed could of been a ten if I could have shut my eyes. Have to go back in a month and you couldn't $ me to stay th

Prós: Close to the airport.

Contras: Room appeared clean until you looked at the carpet in the corners and along the edges. hole in the wall near the toilet, about the size of a softball. Poor job done trying to hide it. Toilet had to be flushed 5 times to get it to clear.

Prós: n/a

Contras: paper thin floor. I was on the first floor...second floor' guests were too loud!! All night and morning time!! Cheap construction!

Prós: Planes flying just over. Airport just behind.

Prós: Room was an excellent value

Contras: Craziness and disorder of breakfast

Prós: the staff were very courteous and accommodating. room was large and appliances great.

Contras: nothing.

Prós: Good value for the area. Safe parking, big breakfast. Room was huge and clean. Nice little kitchen.

Contras: Directly under flight path. Lots of noise from other guests. Older facility that needs some tlc. Sofa bed very uncomfortable. Large security deposit required at check-in.

Prós: We liked that it had a kitchen and reasonably priced.

Contras: It was too close to the airport and the noise was awful, they supplied earplugs!!! The sheets were weird and the bed was very bouncy. The entry looked very dirty. The person installing floors didn't do a very good job, gaps between the wl

Prós: Pillows and bed very comfortable

Prós: Great location and friendly staff

Contras: On average my room was always cleaned late in afternoon

Prós: The coffee bar was fully stocked and available all day for the guests and the breakfast was packed neatly in bags. They really executed the social distance orders.

Contras: It rained and there was a lot of water in the parking lot and at the side entrance of the building.

Prós: Staff was genuinely friendly and helpful.

Contras: Location felt safe but hotel lacked parking lot cameras.

Prós: I’m a healthcare worker and the staff was great. Excellent service

Prós: This has become my go-to place during busy miami seasons. Clean, comfortable and close to shopping and dining. Short drive to Miami. Great front desk staff.

Prós: Cleanliness and free breakfast

Contras: There was this guy at the reception. We got a confirmed double room and when we went to check in he has the audacity to tell us that there was a no double room. He was trying to trick us. When we insisted he gave it to us. Totally unappreciated.

Prós: Room was good and location

Contras: Need a variety of different types of food for breakfast

Prós: Location was perfect, staff all helpful, breakfast actually good & all areas clean

Prós: Hotel is dated and the rooms were dated as well. The bath tub appeared to have been painted and felt gritty on your feet. Breakfast was okay.

Prós: The distance to the airport

Contras: Tried speaking to the manager in charge and he blatantly lied. He was horrible. Terrible customer service

Prós: Service personnel from front desk,breakfast preparer and most of all shuttle chauffeur are excellent.

Prós: Customer service

Contras: No gym no access to the pool

Prós: Need renovation

Contras: Need renovation

Prós: Breakfast being available without charge

Prós: We loved the front desk staff!!! Very courteous and helpful. The breakfast was delicious! And the location of the hotel was perfect. Close to the airport, Dolphin Mall, and FIU.

Prós: The bed was big and comfortable and the water pressure in the shower over was great. The room was quite spacious.

Contras: The bathroom seemed to be a bit small along with the bathtub.

Prós: They had breakfast ready early for those that need to leave before it open.

Contras: They were not close to airport or mall as the ad said. It is 30 minutes out with or without traffic. The pick up and drop off is not ideal for an airport shuttle.

Prós: The convenient location.Close to main malls,the shuttle service and the breakfast.

Contras: I did not like the arrangement/timing of the airport shuttle upon arrival. The hotel should notify guests at the point of booking all details necessary for shuttle pick up. E.g timing and pick up location.

Prós: Very friendly staff! Love the location of the hotel. Even though this stay was for business, I plan on being back with my family.

Contras: none.

Prós: Clean room. Clearly noted COVID 19 standards. Grab and Go Breakfast. Price and value were very good.

Contras: Front desk staff was not wearing mask when we checked in and was vague and unprofessional when we asked if we could have a room that had not been used last night due to COVID 19. Somewhat musty smell in room which was otherwise clean.

Prós: Close to Chick-fil-A and a few other places to eat. Nice place to stay for one or two days.

Prós: Staff are professional you are instantly treated like family.

Contras: No. Everything meet and beyond my expectations

Contras: Room had bad odor.

Prós: Breakfast was reasonable.

Contras: Poor shuttle service to and from airport.

Prós: checking out

Prós: The room comfort, the pool, the staff service and the taxi availability

Contras: shuttle is not always available at the time of arrival at the airport.

Prós: a short transfer to the airport

Prós: Service as promised, with a smile. The airport shuttle and breakfast was all great. +/- 30mins from MIA, not too bad.

Prós: Nice large, clean rooms and big bed. Breakfast was good with adequate choice. Close to MIA.

Contras:

Prós: The courtesy and promptness to serve you

Contras:

Prós: nice, helpful staff. Spacious rooms, nice little pool, great breakfast buffet.

Contras: Upon check-in, the staff seemed in no great rush to help us, as they are a very relaxed, Miami kind of attitude place, but once I explained that we'd been flying for over 24 hours and were desperate for sleep, they understood and were happy to help speed us on our way. They were friendly and helpful, and even opened the breakfast buffet early so we could catch the airport shuttle on time.

Prós: the mattress was comfortable

Contras: the shuttle took over an hour to pick us up from the airport. the hotel is listed as "close" to MIA, its a half hour away with out traffic. the "room service" restaurant was totally unacceptable, it took almost an hour and a half for a cold burger and fries. they advertised full hot breakfast with your stay and it was barely a continental buffet. the airport shuttle doesn't start until 3pm, so your out of luck if you have an early flight. and still, i had to remind the receptionist at 3:10pm that we were waiting for the shuttle, which didn't arrive until 3:20pm. i have told my colleagues and we have decided to never stay there in the future.

Prós: Very nice rooms, friendly staff and very good hot breakfast.

Contras:

Prós: Staff was helpful and friendly

Contras: The virus has breakfast service shut down. NOT HOTELS FAULT, just for our safety , but it would of been nice to have coupons for places to pick up or order breakfast.

Prós: The staff was very cooperative with me concerning room adjustments.

Contras: No there was not anything I did not like. I do however think breakfast can be a little longer. Maybe 30 minutes or so.

Prós: The staff was very helpful, we had to leave early because the covid 19 was getting scary. Everything was closing so the staff was amazing helped us get a refund on the nights we didnt stay and they were helpful with any questions we had.

Contras: When I booked it online it said there was a pool but there wasnt a pool for the kids to swim.

Prós: It’s in a convenient location, everything you need is around you.

Contras: It smelled like cigarettes soon as you walk through the lobby door as if they allowed smoking in the building. Other than that everything was ok.

Prós: Quiet

Contras: Fair

Prós: Nothing

Contras: Horrible Hotel,,,not clean ,,,stinks

Prós: The location,staff,very accommodating. I love that it has a kitchen .

Contras: No.Actually I think the hotel needs to have new utensils they are very worn out and used up.

Prós: Location and kitchen

Contras: Property didnt have utencils I had requested & reclining chair didnt work

Prós: Someone was smoking marijuana and the smell was really bad when we told the clerk she informed us to look into it more and let her know exactly whom it was.

Prós: Staff was friendly and I was greeted with my name on the wall in a plaque for VIP for the day. We were upgraded to a king size bed but the room was very dingy. The bed was comfortable and clean. We were told that was the best room in the hotel.

Contras: "Breakfast included" should offer more than coffee and pre-packaged muffins and granola bars!

Prós: Room size was adequate enough to accommodate, the room included everything for a 5 days stay, not having to ask for appliances like other hotels.

Contras: Need to revisit how they advertise breakfast option.

Prós: Super near to everything

Contras: Excellent

Prós: The studio room.

Prós: Generous breakfast and Happy Hour options Great kitchen and supplies (cups, plates, coffee, etc) Great pillows and bathroom toiletries

Contras: No. It is fabulous

Prós: I love everything about this property. Having a shuttle to take u to nearby places was awesome. If the shuttles wasn’t available the front desk called Uber at the Hotel expense. Great Stay

Prós: Breakfast was great and variety. Room was very comfortable, spacious and all you need in the kitchen. Happy hour from Monday to Wednesday was Great Vending machines in the lobby were very fine. All you need in a place.

Contras: Rooms, halls and lobby need to be cleaner. The lobby's floor was always with stains as well as the rug and elevators.

Prós: Beds were comfortable

Contras: Room walls dirty and bathroom floor..Also doors were very dirty

Prós: I LIKE THAT THE STAFF WAS VERY HELPFUL AND KNOWLEGEABLE .

Contras: ROOM WAS A LITTLE MUSTY AND BATHROOM WAS NOT SO CLEAN, I HAD TO CLEAN A BIT MYSELF

Prós: very clean. very comfortable. receptionists were gracious.

Contras: my stay was extremely short.... just to sleep...

Prós: The staff were wonderfull, the hotel was clean and the breakfast was great.

Contras: No.

Prós: Breakfast was great. We got there early and got an immediate upgrade as our room wasn't ready! No problem at all. The free shuttle was so convenient we were able to get around without a rental. Totally worth it.

Prós: Staff was extremely nice and helpful

Prós: Confortable, clean, good location

Contras: We were family if four and we were given a room with one queen bed.

Prós: Everything was perfect.

Prós: Location

Contras: Despite I reserved a room for 2 adults and 2 children, they gave me a room with only one queen bed

Prós: The room was big enough for 2 people and had a full functioning kitchenette. My 1 night stay was really comfortable and relaxing; because of the cupboard/food pantry right in front of our room. I will definitely stay at another Candelwood hotel when I travel.

Prós: How clean it was, the pillows did not smell, the from was super neat, and the laundry room was perfect being free.

Contras: The rooms were not sound proof between walls, we could hear the neighbors cough, and clear their throat, their tv was very loud at midnight which kept us up.

Prós: Cozinha completa e o ótimo espaço do quarto.

Contras: O banheiro.

Prós: Clean, comfortable, safe, convenient to Walmart, CVS & Publix. Free Doral Trolley rides. Excellent Front Desk staff. Couldn't be friendlier. Airport shuttle was great & free.

Contras: Nothing.

Prós: Pretty much everything

Contras: I keep telling them I want late check out and they wake me up anyway asking me when I plan to leave. Every time I stay I say I will be out at 1:30 but they knock on my door anyway?

Prós: While not being right in the centre of Prague it was close enough for you to get there easliy. Comfortable place.

Contras: Everything was ok. Maybe more staff who understand English better! that's all

Prós: Good location.

Contras: I think I could have stayed in a better hotel for the price.

Prós: I loved it.

Contras: No

Prós: I went to Miami for some shopping, therefore I liked the location, near from the Dolphin mall, Mall of the Americas, Home Depot, Walmart and the International mall, also it is 1 block fom the Mercantil Commerce Bank at Doral, easy access from-to the Palmetto expressway.Rooms very clean, no complains.Although the hotel is located near the airport, it was a very quiet place to stay. I reallly enjoyed it and recommend it.

Prós: Hotel room had a good size...

Contras: It needs to be renovated. No breakfast...

Prós: Great location, area felt very safe, helpful staff and very good to have kitchenette in room.

Contras: I would advise anyone who doesn't smoke to ask for a non-smoking room. We didn't realise so the room did smell, but we didn't bother moving as we liked the view over the park. A couple of scented candles did the trick!

Prós: Helpfull staff, clean rooms, decent breakfast with fresh fruits. Walking distance to a very good Italian restaurant. Also other food places on the same plazza as well as gas station on the corner. Overall good place to dtay, although price should be lower.

Contras: Not rniugh room for breakfast - tables well too crowded and too close yo A/C - feeezing. My room had was just above the entrance, so street light shone straight into my eyed. If I close the drapes, I couldn't find my way to the barhroom. There was no way to leave any light on without disturbing my sleep. Will have to travel with my own night light in the future.

Prós: Location for us.

Contras: Sheets filthy, door filthy, pancake machine broken, blow dryer didn't work. Elevator takes 15 minutes to get.

Prós: We stayed here one day. It was clean, bathroom was clean but small. Location was near some food and malls. Best way to travel here is by car.

Prós: Is ok to my travel

Contras: Is okI

Prós: The staff was very pleasant.

Contras: The room had a moldy stale odor. There was no refrigerator, microwave, coffee machine or ice machine available. If the website would have stated it did not offer these basic items. I would not have booked here.

Prós: Staff was nice

Contras: The first room we stayed the carpet smelled we changed rooms it was better.

Contras: There were some guests that were young folks and they were getting in and out of the windows of the room and you could smell the marijuana. I believe a security guard should be checking the property especially at night.

Prós: Great eating places close by.

Contras: Distance from the airport which I saw before hand but didn't think to take in consideration. The shuttle is every two hours in the morning so I tried to get a shuttle with 1 hour and 45 min. from my departure because I was told it would take approx. 20 minutes to the airport. It took approx. 50 minutes to get to the airport so I missed my flight. Just take this in consideration.

Prós: Everthing

Contras: N/a

Prós: Staff was very friendly and the bed was comfortable

Contras: no coffee maker in the room, toilet ran if you didn't jiggle the handle, carpet need to be cleaned

Prós: Excellent atention

Prós: Everything else was great.

Contras: Breakfast closes to early

Prós: Very quiet and peaceful. Wasn't able to hear the next door neighbors, which was a pleasant change from other places we have stayed.

Contras: I didn't like that the evening front desk clerk couldn't speak or understand much English., It made check in rather awkward.

Prós: Good localization

Prós: Cheap room close to airport and shopping malls

Contras: The room was not really clean.

Prós: it was situted close to alot of food places and small malls so thats a plus

Contras: yes the calla even thpough you dont get through with someone especially overseas they charge u for it

Prós: Close to int. airport & entrance to highway, freindly staff.

Contras: No remarks

Prós: Breakfast was excellent with a wide variety of food

Contras:

Prós:

Contras: We were given different information about the shuttle then when we called and made the reservation. The website said 24hr shuttle, called a cpouple of days before were told the shuttle ran until 12 midnight, the day we headed out of Atlanta to Miami we called to find out how to get on the shuttle and was told that the shuttle didn't run after 9 (had to take a taxi), then when we got to the hotel was told the shuttle ran until 10 (which meant we could have taken the shuttle). Were told that breakfast didn't start until 8, but when we came down at 7 it was out. They need to know what they offer and when so that the quest can be informed correctly.

Prós: Excellent Location, very close to 2 malls and main highways

Contras:

Prós: The shuttle to the airport. Also it was nice to have the continental breakfast.

Contras:

Prós: this hotel was clean, comfortable and well located

Contras:

Prós: They took the necessary precautions because of covid 19

Prós: The hotel was clean and comfortable. Bianca when I checked in was very nice, friendly and accommodating.

Contras: Internet was very slow and at some times not working at all on the evening I arrived. I was there for business so of course this was very annoying and inconvenient. Broken steam iron in my room, which then wet my dress I was wearing for a business meeting, reception sent a new one to my room...this was delivered by a man.. as a woman traveling alone I don't think it's a good idea for men to be sent to solo women's travelers rooms, regardless of the reason.

Prós: I was moved to the Staybridge Suites location and was delightfully impressed i had been updated to a suite with full kitchen and living room area. The room was very clean, bed was very comfortable and bathroom was spotless.

Contras: Everything was great. Only thing i would suggest is even if theres no housekeeping on the weekends u should provide a trash pick up service and swap of trash bags and towels.

Prós: The Beds

Prós: Very friendly workers, from the manager to the rest of the employees. Building is somewhat old, needs some renovation.

Contras: We paid for breakfast but were still charged for it, because it said the offer only included two people, and that is not what the web site stated. So, that was misleading.

Prós: Cleanliness, personnel very friendly

Contras: None

Prós: Need free breakfast

Prós: The staff was nice but my stay was when the COVID 19 and the staff didnt clean our room because we stayed 4 days but we still paid full price and I think we should have had an discount for the inconvenience.

Contras: The rooms didnt get clean

Prós: Nothing.

Contras: I had reservations for Holiday Inn Express. I Get there and it’s a sign on the doors saying “check in at Staybridge .” WTH!!! So you just gonna take my money, and tell me where I’m gonna stay? So we check in on a 3 day stay. House keeping never came and clean the room once. We needed more towels. Front desk tells us we have to go and get them. Really! Never again.

Prós: Breakfast, very friendly people

Contras: a lot of musty smell in the hallways. wet carpets, in and out of the room

Prós: The staff was very attentive and nice and helped us with whatever we needed.

Contras: The beds had what looked like used bedding and was dirty with a couple block stains in the bedroom. The mirrors were dirty and the carpet was really dirty as well.

Prós: Staff was friendly. Great location for my work and breakfast was good with a lot of variety!

Contras: There was an issue with the hot water in Room 701. It wasn't very hot in the shower or sinks. I didn't have time to report it or get it fixed due to my schedule. The rest of my stay was great!

Prós: great breakfast

Prós: I stay at this hotel for my short Miami vacations, really great place staff very respectful and when I did my check out the lady at the front desk ( Candice ) was very friendly, I definitely will recommend this hotel

Prós: Everything was cleaned and staff was nice and friendly.

Contras: The breakfast could’ve been a lil better.

Prós: That it was open during this pandemic and great price for location.

Contras: None

Contras: Bed was old. Old mattress.

Prós: Sadly breakfast, dinner social, pool and gym were closed due to covid. My main reason for booking this hotel was for the breakfast and dinner social. I get it’s not their fault but if an email or something had been sent, l would have canceled for sure.

Contras: The front desk staff asked that we bring dirty towels and such to the desk to request new ones when we needed them. They were out most of the time but were usually quick to bring it up.

Prós: I like the comfort, it had all the necessities, such as a fridge, stive, microwave etc. It was comfortable and inviting

Contras: The bathroom leaked a lot and it the bathroom floor was constantly wet. The closet door was broke when we got there and it kept opening up

Prós: The room was excellent. The staff was awesome. It was near everything.

Contras: I was there at the beginning of the COVID shutdown which was my checkout date 3/23/2020, so I felt a little rushed and breakfast was not being served for almost 5-6 days prior which is understandable due to social distancing but the staff was limited, toilet tissue and towels. Since I was there for a surgery it was very difficult to try to get food but other than that it was a great place to stay.

Prós: free dinner Monday-weds

Contras: very clean very accommodating hotel, I enjoyed my stay will be returning very soon !

Prós: Not enough clean, so, from the beginning I was somehow affected by this and did not enjoy 100% the stay. The staff the best of the hotel.

Prós: Great room with amazing closet (outfitted by The Container Store). Lots of power outlets for charging devices.

Contras: A little difficult to find since the hotel wasn't directly on the main street (NW 107th Ave). The hotel sign didn't have lighting so it was difficult to see at night. Better signage would have helped.

Prós: Good location for me and spacious

Contras: He had big roaches in both rooms

Prós: The bathroom wasn’t clean it was hair inside the rub the toilet was never clean the Refrigerator was dirty when Open the freezer door there was a little baby roach crawling on the side of the door in next to the refrigerator and there was a dead buck a knife a little Thai from the bread and roach eggs also when I got up in the middle of the night there was a lot of roaches on the middle of the kitchen floor The room had a bad odor like mildew The bathroom also have mold on top of the wall I have the pictures and videos if you would like to see them

Contras: Nothing it want let me post the video

Prós: Nothing

Contras: The cleanelist

Contras: The room had sugar ants everywhere. The room was moldy smelling. I’m upset i didn’t pick a better hotel.

Prós: it was simply amazing

Contras: i couldn't stay longer

Prós: Location

Prós: NOTHING. ABSOLUTELY NOTHING GOOD TO SAY ABOUT THIS DISGUSTING ESTABLISHMENT.

Contras: When I first arrived, Caroline at the front desk informed me that the room I had reserved 3 weeks prior to my stay was unavailable. She was very rude and you could tell by her attitude that she did not even care. I had booked a double room suite as there were a total of 5 of us. They ended up giving us 2 separate rooms, which I was already not happy about as it forced us to completely change our sleeping arrangements. I booked a double room suite for a reason. Not only did we not get the room we PAID for, but when we got up to the rooms, the hallway reeked of marijuana and inside the rooms, there was a distinct smell of mold and smoke mixed together. The head of housekeeping told us it was because the carpet was still damp since they had just cleaned it. How does it smell that bad if you just cleaned? It was too late to find a new place so we had no choice but to stay in this hotel, even though there were already many red flags. I'm allergic and hypersensitive to strong smells, and the smell in the room caused me to flare up, so my husband left to buy some allergy pills and some incense/candles to see if that would make the stench a little better. Throughout the night, we were constantly going downstairs to smoke. My other friend (who has a medical marijuana card), rolled her own cigars in the room, but at no point did anyone smoke inside the room. Once we checked out, I realized I had been charged $250 for a smoking fee. HOW IS THAT POSSIBLE IF NO ONE SMOKED IN THE ROOM? I called and spoke with maisha who was extremely incompetent and rude and stated they had proof we had smoked in the room due to the fact that there was residue of my cousins cigars and ashes (which were from incense). How does that prove we smoked in the room? If we smoked in the room the smoke alarm would've gone off. All in all, we had problems with this hotel and its staff from the minute we arrived. Never again will I stay in this horrible, dirty place again.

Prós: Nothing

Contras: First of all there was alot of smell in the room including pillows and sheets.. Second, the bathroom door lock was broken and it took about an hour for handyman to fix it. Finally, I saw a small lizard on the main door that freaked all us out.

Prós: Nothing

Contras: The roaches

Prós: The location- within 25-30 mins of all attractions.

Contras: Dark, mildewy hotel with a few missing toiletries and coffee filters