Hotéis em Viena perto de Praça de Santo Estêvão

Contras: breakfast was limited vs. other LHW hotels

Contras: Found the overall staff service to be lacking. Concierge typically jumps at opportunity to provide service/advice but not here. For the most part, the hotel bars and restaurants are over-hyped and completely over-priced with much better alternatives just a few steps away (both quality and price). Smell of stale smoke hits you just as you enter the building - thanks to a smoking lounge conveniently located on the second level. Hotel wifi is a total joke and not to be relied upon. Hotel includes restricted wifi with your room rate and asks ridiculous payment for slight improvement. In my experience even budget accommodations provide this service infinitely better. Overall, this is a stuffy hotel situated for the stuffy traveler. Sounds of enjoyment or laughter are non-existent in common areas, which speaks volumes. Call yourself luxury, and pay for memberships in luxury hotel associations all you want - it doesn't make it so.

Contras: Everything was choreographed and perfect.

Contras: The only thing I liked was the location. This was my worst hotel experience in my life, during the winter they shut down the air conditioning and my room was so hot I couldn't sleep, my wife and my baby also had sleeping problems, I went at 3 AM and 5 AM to find help from the staff and they offered me a ventilator, want kind of crappy hotel offers you a ventilator. Worst of all on first day of the stay we told them and they "send someone to fix it" but it was a complete lie, since they knew they shut down air conditioning during winter.

Contras: AC unit didn't work in our room. Had to open the windows to cool the room down but that meant that our sleep was accompanied by street noise

Contras: Rude and cold staff

Contras: Bathroom had mold on tiles--needs upgrading.

Contras: Mansard roof in the room, uncomfortable bed and small bathroom.

Contras: Charge too much for WiFi access.

Contras: Nothing

Contras: No bar or restaurant. Bathrooms are ok but you bang your head on the shelf over the sink and the height of the bath for getting into for a shower is high.