The ambience of the hotel location, atmosphere.
location big room but classic furniture no steam ironing only normal also iron it is just fine, i can iron better lobby is small
close to the center and opera house
hotel atmosphere, location, the large bedrooms, value for the money, nothing
Walking distance to shopping area and hotel size is not too big. But also the hotel seems not too pack with people. As my flight arrives at 11am and I requested if I could check-in early - the reply was rather unhelpful. It would be more appreciative if the Manager could somehow help/allow guests to check-in (even at) 1 hour earlier, it would have been appreciated.
We booked in advance and paid half price for a room that would otherwise have been way out of our league. We had a great stay. The location is fantastic, right in the busy city centre. The staff were great and the rooms were to die for. A nice end to our holiday, with a little luxury.
Location, Location, Location. In the center of Wien shopping and sites.
location of the hotel was perfect , close to all you'd like to see in Vienna , also close to underground . it has a unique touch of history bath room was not what it should have been in a hotel with this # of stars / history , paint was falling off of the wood surfaces , there were strange stains in the corners ,
good attitude, big room, nice athmosphere Construction work in front of my window, very noisy
location of hotel excellent. hotel was very comfortable,well maintained & lovely character I was not aware that the gym/leisure centre was not at the hotel until I enquired when I was there. Also when I did go to he gym I was not able to find it as I was not given its address just the voucher & not good directions. I felt proper directions with address should be given. majority of staff was very helpful & courtious 7
In the very heart of the city of Vienna; walking distance to everything. I was disconnected from the Internet say every 10 to 15 min., both on wireless and Ethernet. Very discomforting. The Hotel was notified by me several times. They were unable to resolve the matter.
Very central, very friendly No buffet for breakfast
We loved the location, the atmosphere of the hotel, and the staff were simply the cherry on top. Nothing was impossible and the service was brilliant. well done DO & CO. Nothing at all.
The decoration and the comfort of the room the glass shower door because it is visible.
room service dinner was delicious! no bath in room!
The service at the bar and reception and the food in the restaurant were all lovely and made the holiday special.
nicely decorated room, excellent location, friendly staff practically no lobby. you have to take an elevator (full of people, most of them not the hotel guests) to 6 floor where reception is, then down to 4 floor to the room. checking-out the same story vice-versa
The location is unbeatable. There was inadequate information in the room about the facilities. The staff were not very helpful.
Location is the best, Staff excellent and most helpful. Rooms modern Nothing. I would go back and recomment it
Service at the front desk has to improve. The recepcionista did not know how important is the front desk (as there was no concierge service) in a 5* hotel.
the location is excellent, very good sound isolation, excellent restaurant, friendly and helpful staff, modern design be aware that the hotel has rooms with bath and with only showers. The showers are excellent, by the way
Incredible hotel, attention to detail and service was impeccable and the design of the rooms elegant but also highly functional and comfortable. Right in the middle of everything but with a quiet park across the street you feel a bit tucked away, we honestly spent more time in the room than we probably should have...!
i would like the in room menu to be a bit more international,i found it abit restricting.it was more austrian though understandable loved everything absolutely
I like the building, the room, staff, location the food, the things from my bar, TV stations
the peace and quite and politeness of the staff.
Fantastic location - ideal for shopping. Our room was very spacious - huge windows and a lovely view. Semi-transparent sliding bathroom doors took some getting used to.
Location and comfy bed and friendly stuff. Only minor dislike - there was no hair shampoo in the bathroom, only body shower gels. Quite unpleasant to find out while under shower.
It was nice
Location of the hotel There was no bath
Excellent location, good breakfast, friendly staff, nice bar. With window open in the night it was a little noisy from outside goings on. Was ok once window was shut.
room & wc & bed was perfectly clean and comfortable. Position of TV in the room was elegant :) Interior lighting of the room was excellent. And ofcourse the location of the hotel was absolutely fantastic. the elevator was out of order in the morning during breakfast time and probably takes 2-3 hours to fix...
Room, free access to PC and internet, breakfast Nothing
Perfectly located in the heart of the city Only one elevator, sometimes you have to wait too much (in alternative you can use emergency stairs). I requested the reception to call a restaurant to book, they didn't do it replying it was not necessary and when I arrived there, the restaurant's kitchen was already closed (9 PM).
Everything in the center u may wanna see is in walking distance: albertina, hoffburg palace, rathouse, opera house, st. Stephen's cathedral etc. plenty of restaurants near by, walking zone kantner strasse around the corner. sky bar and do&co bars are in 3 minute walk, both with great views and sky has live music. Basically the hotel to be if you are not a stay in the toom type of guy/girl. Staff is friendly and helpfull. Rooms are very simple and small, but what do you care if there is so much to see in Vienna. They are clean and got everything u may need or want. I got this hotel for the own bar and the decent number of rooms thinking that as a solo traveler it will be a great way to meet new people. Low in behold - the bartender is very nice and knowlegeble, speaks great english ( even though i know german), but the bar itself is dead. There are barely 6-8 guests at a time, you wont be meeting anyone there. it is slightly cheaper, than bars on kentner strasse, so I would stop buy and have a drink before heading out. I had early tours every morning, never quite figured out if they provided breakfast, it certainly was NOT available in the bar, as the hotel papers claimed.
Convenience, and good internet system provided free of charge
Everything is in good conditions. Room key to complicated
The location is great!
There were two things that I liked best about my stay at Hotel Kaiserin Elisabeth. The location and the room. The hotel is tucked just a few steps from St. Stephen's Square and the main shopping high street. The room was comfortable, the bed was cozy, and the large shower with multi-shower heads was welcome after a road trip to Vienna and an all-day walk of the city. The buffet-style breakfast (which was quite good) was an option for single room but automatically included in the price for a double. I prefer the choice to opt-out as I'm not much into breakfast buffets and like eating outside the hotel. Parking was an additional 32€ / day. There was some construction noise ongoing but it didn't keep me from a deep sleep.
The location in the Center of Vienna. Beautiful building
Spacious room and good breakfast.
Location No Coffee making arrangement was available in rooms
i had a cosy feeling,friendly service and the feeling of beeing in the past
Very conveniently located. Very pleasant staff. Beautifully refurbished.
Location and atmosphere.
The staff were very helpful. At breakfast the choice and quality was excellent. The room was large enough to accommodate us (2 adults 2 children) Very good central location. 5 minutes from all attractions. No tea/coffee making facilities in room.
The location is perfect It is old and rundown. Very sad.
Location, friendly staff, breakfast Noise
Staff was very helpful. Location was great. We accidentally left two coats in the hotel and the staff went out of their way to mail it to us at our next location! Service above and beyond!
We've stayed here before and will do again. It's location is terrific and the hotel is delightiful and will be even better once the renovations are completed - both the hotel's and its neighbours.
central location and room which was large & airy access with car very difficult then was asked on checkout for cash for car parking instead of adding cost to Visa bill
Location Room wasn't as nice as pictures. No hand basin in toilet.
The central location. The staff on arrival were not helpful and could not provide correct directions to the parkig facilities.
The atmosphere and the location. There was no safebox in the room
Very good breakfast, excellent location Construction going on at the building --> lift not functioning; Rooms could only be reached via outside walk. Not too great in case of bad weather.
This is a lovely hotel in a prime location. The hotel itself is beautiful, spotless, every bit a luxury experience. Our party had both an apartment with two separate bedrooms, as well as an exquisite double room. The breakfast was excellent, hotel staff was very helpful and arranged dinner for us at a nearby restaurant. Would recommend this hotel highly!
The stuff replied the question very quick. I and my wife liked the kindness of their attitude. The breakfast was so rich that we enjoyed very much. Everyday we found 2-3 small pieces of chocolate cake put on a dish on the desk which supprised us. It is a nice hotel with warm atmosphere. We don't like smoke. Peoples sitting in the lobby were alowed to smoke. It made us sick.
Location, charm(very Austrian),excellent breakfast, good dining room (service and food),appropriate room decor, pleasant staff, very nice courtyard. Nothing
Excellent location close to the Stephansdom. Charming atmosphere in this old and beautiful hotel. The decoration is perfect.
One of the best hotels I've ever stayed in. Beautiful, perfect central location, great staff, fabulous breakfast, gorgeous room, everything is walking distance!!! I shall return, for sure.
Staff was excellent, helpful and friendly. Location fantastic. Pleasant to spend time in bar. Would stay again. In fact, planning to... Maybe this is just personal preference -- but I found their foam mattress to be incredibly hard and uncomfortable. So, it affected my sleeep.
Location, well-designed rooms, service, historical ambiance There were times when I smelled cigarette smoke in my room from other rooms or the hall. The windows could be better child-proofed.
we loved our room and the location was perfect. we also enjoyed the atrium and breadfast
The location of the hotel near the shopping center and the best restaurants for traditional food are very close. The staff are very friendly and helpful The hotel have two types of rooms for the same rate one is small and old and the second one is modern and large and it is very nice and I found that by chance.
Location, friendly staff and historical building No
too many places for smoking = smells bad. hotel located in the pedestrian area so taxis can't approach it.
I liked all that I had in the hotel (see 2. The hotel). May be the bell ring though it was something unusual.
location center of city service and quality of food and drinks are rather poor, even in the so called bar/lounge but nevertheless the location /price is fair
We found the hotel suitable for us, who were going to spend most of our time sightseeing. The location was perfect, the room was comfortable with enough space and a high ceiling. The use of the computer in the lounge was a definite bonus. The bathroom facilities were meagre (shampoo in sachets) and the bath towels were definitely too small.
Location in the city center they did not wash floor in the bathroom
The hotel was centrally located, easy access to the walking area in Vienna.
Personal is ok and tries to fix things if there is some trouble. If you are in Vienna as a tourist and will not spend much time in your room then this is an ok hotel. However if you are here in business and need to work in the evenings, then choose another hotel. The location is very good. Internet is free of charge. Fair breakfast. It's old (not charming old, just old). Internet is only availible down in the lobby "business center". Tv was an old and small crt. Two light bulbs were burnt out when I arrived. To much money (100€/night) for this standard. The hotel do not just check your credit card when you book the room, they are actually allocating the cost in advance. Very irritating!
Best location, good hotel staff, good breakfast and excellent espresso, old fashioned rooms and very old equpment, very laut nois from the church near by