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Hotéis em Tulum

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  Preço médio (durante a semana): R$ 724
  Preço médio (durante a semana): R$ 1352

mês mais barato para se hospedar

22%

redução esperada no preço

época mais cara para se hospedar

46%

aumento esperado nos preços

(preço médio das últimas 2 semanas)

dom - qui

(durante a semana)

(preço médio das últimas 2 semanas)

sex e sáb

(noite de fim de semana)

Perguntas frequentes sobre a reserva de um hotel em Tulum

Quanto custa um hotel econômico em Tulum?
KAYAK usuários encontraram quartos duplos em Tulum a partir de R$ 29 nos últimos 3 dias. O preço médio é de R$ 741.
Quando custa um hotel em Tulum para hoje à noite?
Nas últimas 72 horas, os usuários encontraram Tulum hotéis para hoje à noite a partir de R$ 52. Também encontraram hotéis 3 estrelas a partir de R$ 87 e hotéis 4 estrelas a partir de R$ 106.
Quais são os bairros mais populares para se hospedar em Tulum?
For more information about Tulum's different neighborhoods, check out our Tulum's City Guide.
Como encontro hotéis perto de mim?
Confira os nossos mapas de hotéis para encontrar os melhores hotéis perto de você.

Onde ficar em Tulum?

Nossa ferramenta Heatmaps ajuda você a encontrar o lugar ideal para se hospedar em Tulum, mostrando os hotéis mais próximos a atividades que te interessam

Os melhores hotéis em Tulum

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Encantada Tulum - Tulum - Edifício
1
9,6 Excelente (145 avaliações)
R$ 3381+
Visão geral Avaliações
Em Tulum, Encantada Tulum fica a apenas alguns passos de Praia de Tulum e a 3 minutos de carro de Reserva da Biosfera de Sian Ka'an. As comodidades presentes incluem check-in expresso, check-out expresso e balcão de recepção 24 horas. Estacionamento grátis sem manobrista está disponível no local.
8,0 Excelente
Prós: We liked that it was quiet and small. Only 6 cabanas with 2 each. It has parking, and included a complete breakfast. It does have a bar and restaurant that operates during the day. Friendly and well trained staff
9,5 Excelente
Prós: Food was excellent as was the service in all aspects. We had the villa with no view of the beach but it was very close. The desk staff went above and beyond when we were unable to get a taxi.
Contras: Nothing to note.
10,0 Excelente
Prós: Simply beautiful!! An oasis tucked away from the craziness of Tulum Staff were wonderful
Contras: There is no pool, however we understood that when we booked The seaweed issue made swimming unpleasant
10,0 Excelente
Prós: Carlos is the most amazing person in the world!!! He made the whole trip. The place is gorgeous and the rooms even better.
9,5 Excelente
Prós: fantastic breakfast service was super professional and everyone of the staff knew us by name turndown service was spot on rooms were impeccable view was beautiful beach was breathtaking staff was very accommodating
Contras: There was no actual lounging area, when it rained the hotel itself did not have any place to go except the room. The food options were a little limited. There were no hammocks on the beach or elsewhere on the property.
10,0 Excelente
Prós: Everything. It’s beautiful. Absolutely loved it.
10,0 Excelente
Prós: This is a very small, boutique hotel. The staff is welcoming and warm. Our room was spacious, clean and cozy! Great breakfast, everything was delicious. Would recommend to everyone.
Contras: Whole tulum is run with generators so be prepared to hear some noise. Unfortunatly the generator of our hotel was next to our room, my only suggestion to the hotel would be to put a glass window on the room to the side where the generator is.
10,0 Excelente
Prós: We spent our honeymoon at Encantada and were enchanted. Truly. We were in a building behind the one that was directly on the beach and still saw the ocean, felt the breezes. The staff was amazing!!!
10,0 Excelente
Prós: truly above and beyond exceptional service. My Boufrined and I have never splurged on a hotel before and man did we pick the right one! The entire staff was so warm, welcoming, and went out of there way to ensure the most relaxing vacation. Including early check in and late check out. I will definitely be back to encantada then next trip to Tulum!
Contras: That we didn’t stay longer!
10,0 Excelente
Prós: Just an amazing place! Everything was perfect: Service, atmosphere, facilities, food! The team was great and makes you feel at home - perfect hospitality. We loved everything about this hotel. We recommend it to anyone in the area!
Contras: Nothing.
Jashita Hotel - Tulum - Quarto
2
9,4 Excelente (177 avaliações)
R$ 3044+
Visão geral Avaliações
Perto da baía em Tulum, Jashita Hotel fica a apenas 1 minutos de carro de Baía de Soliman e a 8 minutos de Parque Xel-Há. As comodidades presentes incluem serviço de lavanderia e lavagem a seco, equipe multilíngue e armazenamento para bagagem. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível quando solicitado) e estacionamento grátis sem manobrista no local.
9,5 Excelente
Prós: Excellent rooms, location great
9,5 Excelente
Prós: Excellent food. Marvellous service. Menu excellent and pasta handmade. Bbq eve good. Fool always v good. Staff fantastic. Clemente v v entertaining. Rooms lovely.
Contras: At present problems with neighbour. Need to sort. As causing noise issues which spoil guests’ enjoyment of lovely hotel.
9,5 Excelente
Prós: Excellent staff. kind and service oriented
Contras: Everything was terrific. The only inconvenience was the sargasso. In front of the hotel was very good. But the rest of the beach was highly affected.
9,5 Excelente
Prós: A really lovely property with conscientious staff and a wonderful swimming pool. Jashita benefits from direct beach access (with service on the beach) and a lovely rooftop bar. They also provide guests with free sangria during the hours of 1pm-2pm - a really nice touch.
Contras: There is a second rooftop bar and pool which was sadly closed during our entire stay.
10,0 Excelente
Prós: The best hotel in the Riviera maya.
9,5 Excelente
Prós: The staff was great, the food was delicious, property was clean, room was awesome!
Contras: Entrance to the property was a long dirt road with many potholes. It gave a negative first impression of hotel, which is a shame because everything else about hotel is outstanding. Perhaps owners could lay down gravel to make entrance more appealing.
9,5 Excelente
Prós: Very good rooms with exceptional sea and pool view. Good restaurant. Fantastic location for someone or family who looks for quite place
Contras: The beach is not the best for swimming. Nice white sand but with many rocks and debris
9,5 Excelente
Contras: The only negative of this place is that the waiters are too attentive. They are not “waiting” (as the word waiter implies) but rather constantly asking if everything is ok, if you want something more and so on. It creates a lot of unnecessary interruption. Instead they should be standing visible on sight, waiting for the customers to waive or otherwise call on their attention.
9,5 Excelente
Prós: Yes, the Croissant where excellent. Just like in Paris. The breakfast mango was fantastic and so was all food on the menu. The food for lunch and dinner was excellent. The rooms were nice and the ambience of the resort is fantastic. Clemente took really good care of us during all 10 days and made us feel like “at home”
Contras: I missed a (very) small gift shop- just to buy some emergency stuff like sunscreen, tampax and the like. Does not to be a broad range, only a few items as the next shopping is kind of far away
Biwa Tulum - Tulum - Quarto
3
9,3 Excelente (421 avaliações)
R$ 544+
Visão geral Avaliações
Com excelente localização no coração de Tulum, Biwa Tulum fica a 4 minutos de carro de Gran Cenote e a 6 minutos de Tulum Monkey Sanctuary. As comodidades presentes incluem serviço de lavanderia e lavagem a seco, equipe multilíngue e armazenamento para bagagem. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
8,3 Excelente
Prós: Having a swimmingpool is nice, since going to a beach seems to be hard sometimes. We had a problem with our booking but the staff handled it very well and kind. They even offered us our last night for free. One of the waiters who serves breakfast is extremely friendly and kind, a true hospitality man.
Contras: A member of the reception staff (an older men) wasn’t the example of how hospitality works. He just wasn’t able to or willing to try to understand our point of view during the booking issue. The rest of his colleagues handled the issue extremely well, thanks again for that
10,0 Excelente
Prós: Biwa was very clean, modern and fully equipped with everything we needed! The rooms were very comfortable and the pool area was amazing! It was a short walk to the main strip in town or you can rent a bike from them, for free! The staff at the hotel were SUPER friendly and VERY helpful! They made our stay there wonderful. I couldn’t recommend this hotel enough! We wish we stayed there longer.
10,0 Excelente
Prós: Treated so well by Gabriela and the team. Dealt with some special requests and the room we received was fantastic! Would definitely stay again
10,0 Excelente
Prós: Breakfast time was made special by the friendliness of the staff- and it was relaxing to chat with the head waiter Margarito before heading out each day for another adventure. A friendly ,family run hotel made us feel welcome and were always on hand to give us helpful advice. The air con provided much relief from the heat as did the well maintained swimming pool.
Contras: Can't think if anything I didn't like. I recommend booking this hotel for your stay in Tulum because it is in an excellent location for restaurants, shops and tours.
10,0 Excelente
Prós: Breakfast was one of the highlights of our stay - very nice staff and good food, never felt pressured to leave and never crowded.
Contras: The AC unit in the room could have had 1 more fan setting lower than the lowest available one. The rooftop bar will be nice when finished.
8,8 Excelente
Prós: Quiet hotel with really big apartment, perfect for our family of three. Breakfast every morning was great and the staff really friendly and helpful. Close to everything in town.
Contras: Rooftop bar was closed which was disappointing. A bit far from the beach, but they are so hard to access anyway unless you're staying at a beach resort.
9,5 Excelente
Prós: The location, cleanliness, and spacious rooms were great. The best thing about the hotel is the staff. Every single Biwa employee I met was always so friendly and helpful. They bring such a good vibe to the hotel! It made my stay wonderful! The ‘glue’ that keeps it all together is Gaby at the front desk. There are no limits to how willing she is to make your stay comfortable. She’s very efficient with every request and made my holiday go smoothly. It really would not have been the same without her. Also Rupita brings such positive energy and always brightened up my day!! Thank you for the care and attention Biwa!
Contras: Noise from main road. Breakfast is ok for the first 2/3 days, but it is too basic and boring to have the same thing everyday for 2 weeks. The cafe ran out of tea and never replaced it within the 2 weeks.
10,0 Excelente
Prós: Everything was perfect!! Beautiful hotel, excellent breakfast.
10,0 Excelente
Prós: Everything was amazing - the location, the staff (everyone was so friendly and helpful!), the free bikes, the pool, the room, the breakfast and the amazing Margarito who looked after us each morning. Absolutely brilliant stay and would definitely go back again if we were every visiting Tulum again. 10/10!
8,8 Excelente
Prós: Excellent location for downtown Tulum, very comfortable bed and lovely pool.
The Beach Tulum - Tulum - Quarto
4
9,3 Excelente (327 avaliações)
R$ 3190+
Avaliações
9,3 Excelente
Prós: The location is great. The best thing about this hotel is the staff who answers all your needs. From the bartenders, the concierge everybody was extremely nice, helpful and courteous.
Contras: The beach was not really swimmable for the lenght of our stay due to seaweeds. However, this is obviously not the hotel's fault.
10,0 Excelente
Prós: Super friendly staff, great welcome, very attentive. Rooms are so perfect they have really thought of everything - large water bottles that are refilled everyday, robes, flip flops, beach towels already ready and a beach bag for you to use during your stay! It was all so perfect! Breakfast was great and they have 2 restaurant options, bar drinks are delicious as well!
Contras: Nothing! Loved every minute!
10,0 Excelente
Prós: Everything was seamless. The staff were very accommodating and kind. Very trustworthy and well will be back. The beach beds are the best! So relaxing.
9,5 Excelente
Prós: The Beach Tulum is a beautiful property and very luxurious. The room was spacious with two decks, we spent much of our time on the shaded deck overlooking the ocean. The space was also incredibly private which was perfect for us. Unfortunately the. Each was overrun with seaweed while we were there, but the staff were very accommodating and had people attempting to clean up as much as possible. The hotel pool was another great place to relax and more than made up for not being able to swim in the ocean, it literally felt like you were swimming through the jungle! The location was another positive since it was walkable to many great restaurants. We would definitely stay at the beach again!
Contras: Nothing! It was wonderful. The seaweed was unfortunate but the hotel can’t control nature, I wouldn’t let it stop you from visiting this great hotel and wonderful town.
8,0 Excelente
Prós: The staff is very nice, the room was great the breakfast was above average
Contras: No TV no telephone service. Wi Fi worked off and on throughout the stay. The beach is loaded with that seaweed or whatever it is, not just on the sand but all in the first 10 yards or so of entering the water. Not their fault but I did book this place based on the picture of the beach online which never showed the seaweed.
10,0 Excelente
Prós: The Beach Tulum was amazing!!! The rooms are so beautiful! The location of the hotel was perfect and they allow you to rent their bikes for free which is perfect for riding down the street. Walking distance to all restaurants and bars. They use Whatsapp for their room service and you can choose from Ziggys or Frescos, both places had awesome food!!!! Great options for vegans and vegetarians! WiFi is slow but it does work. The pool is so beautiful and the place is quiet not like other loud hotels. It really is an amazing place to stay if your looking to stay in a tulum! Definitely would stay again!
10,0 Excelente
Prós: Staff and atmosphere were fantastic
Contras: Nothing!
9,5 Excelente
Prós: Having a room right on the beach was amazing! Loved the personal dip pool! The staff is amazing and every need is taken care of! We ❤️It!
10,0 Excelente
Prós: The food was excellent and the service was outstanding. The resort was beautiful and peaceful.
9,5 Excelente
Prós: It was amazing! The best staff ever! Barbara, Eddy, christobal, Uli and Gabriel were worldclass! The yoga classes are outstanding! Thank you for this incredible time in our junior suite
Hotel Tiki Tiki - Tulum - Quarto
5
9,5 Excelente (70 avaliações)
R$ 662+
Visão geral Avaliações
Em Tulum (na área de La Veleta), Hotel Tiki Tiki fica a 10 minutos de carro de Praia de Tulum and Parque Nacional de Tulum. As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e armazenamento para bagagem. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
9,3 Excelente
Prós: Stunning place. Really loved the 1950s look. Very quiet and relaxing. Holistika restaurant at the end of the road was great too for food and yoga classes
Contras: It's a little far to walk to town but taxis are cheap and plentiful
9,5 Excelente
Prós: We looooooooooooooved this place. It's really, really beautiful and I love how you're never completely inside apart from when you're in you're actual room. All of the staff we spoke to were really lovely and the reception staff speak excellent English and I thought it was a very nice touch that the morning receptionist knew my name and said good morning even though that was the first time I was meeting her. The bed was very comfortable and it was really quiet at night. The shower was also pretty good, a little more water pressure and it would be perfect.
Contras: Not everything on the breakfast menu is included in the free breakfast. There's a good chance this is marked on the menu but we were exhausted from a long trip so weren't at our most observant. It would be great if the waitress pointed this out before people order. However, the way this misunderstanding was dealt with was nothing but positive and polite. Also one other thing is check the photos because they are a good representation of the beautiful rooms but think it is a stretch to call them 'suites'.
8,0 Excelente
Prós: Loved the design of this hotel. Rooms were simple but comfortable, with big bathroom. The pool and bar area are super cute too. Perfect if spending a night or two in Tulum town.
Contras: The fact that the breakfast wasn’t included was a huge disappointment, as for the price you pay a night it should definitely be included. Plus the facilities they have for breakfast are not great, selection is very limited and prices are way too high. Really think that having breakfast included and improving its quality would bring higher ratings for the hotel.
9,5 Excelente
Prós: I really enjoyed the fact that you feel your in the middle of the jungle. The staff was very friendly. The Pool is very nice.
Contras: Breakfast could be a bit richer with more options.
10,0 Excelente
Prós: I absolutely love this place. the place is beautiful, the staff is friendly, it's incredibly clean, and great breakfast. Great bar too. Some people have mentioned that it's a little far out of town, but I think it's the perfect distance to remove yourself from the noise of the city and only a 10 min bike ride into town.
9,5 Excelente
Prós: Beautiful boutique hotel.Would highly recommend!
9,3 Excelente
Prós: This hotel is absolutely gorgeous! If you are staying in town, get it! Beautifully designed, sparkling clean, with comfy bed and hammocks - and the staff is so friendly and helpful (special thanks to Julie for all the tips!)
Contras: The only downside was breakfast that was not included and in any case was not very good (and set in a tiny room looking out on the road) but you can easily get it in town or by the beach.
9,3 Excelente
Prós: Very serene and calming. Everything was clean and the aesthetic was on point.
Contras: Small things, like no shelf in shower for shampoo and the room was a bit tight due to a large armoire.
8,0 Excelente
Prós: We didn't like Tulum, so the fact that the hotel is a little way out of town was a bonus! The rooms and grounds are beautifully designed, and very restful. The staff were friendly.
Contras: Breakfast is available, but otherwise you have to go elsewhere for food. More drinking water should be provided. It was expensive for what it is, but then that's true of Tulum as a whole!
8,3 Excelente
Prós: Beautiful facilities and concept (Caribbean style), especially the bar. Rooms are very comfortable (great bed) and we had a private terrace. Staff is friendly. They were very helpful in giving advices for cenotes and booking a table at a restaurant.
Contras: Poor isolation of rooms, which can be a problem with some guests. Some extra charges (e.g. espresso coffee) and drinks at the bar are a bit overpriced (USD15). Location is not the best but it looks like you can rent bike and motorcycles, however this makes the place very quiet and relaxing.
Dune Boutique Hotel Tulum - Adults Only - Tulum - Edifício
6
9,2 Excelente (328 avaliações)
R$ 2107+
Visão geral Avaliações
Na praia, Dune Boutique Hotel Tulum - Adults Only em Tulum está a poucos passos de Praia de Tulum e a 3 minutos de carro de Reserva da Biosfera de Sian Ka'an. As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e armazenamento para bagagem. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
5,8 OK
Prós: Nice staff, helpful
Contras: Advertised adults only however, kids were staying. Air conditioning was not working and after numerous complaints we were moved to another room were the we lost power overnight. Expensive for what it was especially in the low season.
10,0 Excelente
Prós: We loved our stay at Dune Boutique!! The location is magical, the pool is a bonus and the staff super friendly and helpful. We enjoyed using the free bikes every day to ride to different destinations and also how the staff would flag us a taxi when we needed. They provide a map upon check in and explain the whole town and the best places to eat etc which we found super useful. Our room was immaculate and cleaned daily. They really just covered all bases. I would highly recommend this hotel, especially if you’re after a quiet and relaxing time. We enjoyed pina colada’s by the beach and pool every day. It was a great way to spend our honeymoon!!
Contras: Nothing, they didn’t miss a detail!
9,5 Excelente
Prós: Great location just off the beach and in between all good restaurants and hotspots. They give you a bike for free which is a great way to explore around. A special mention to Sophie who helped making our stay unforgettable!
Contras: Nothing really, would love to go back as soon as possible
10,0 Excelente
Prós: Very clean bathroom and comfortable bed. The pool outside is a lot bigger than it seems in the photos. The staff was extremely polite and they gave us great advice on hidden places to visit and restaurants!
Contras: Nothing.
10,0 Excelente
Prós: The staff were very accommodating to each guest they recommended places near by, the value for money is great , very clean place has very cool vibes the beach was crystal clear very clean and overall we would stay again
Contras: The seaweed at this time of year ruins the beach but has nothing to do with the hotel or it’s service they do try hard to get rid of it
9,3 Excelente
Prós: This place is very pretty indeed. Matches exactly to the photographs. The staff are very very kind and helpful. The rooms are very clean and in theme for Tulum. I definitely recommend this place!
9,3 Excelente
Prós: Great location right next n the beach near restaurants and bars Helpful friendly staff who made good suggestions and organised tours and transfers They gave us an upgrade to an ocean view room
Contras: The room furnishings a little minimal
10,0 Excelente
Prós: I absolutely loved this hotel! The staff is so friendly and the location is perfect. They even upgraded us upon arrival which was into a beautiful ocean view room. They are also one of the few hotels in Tulum with a pool- major bonus! The restaurant on the property was awesome too, best guacamole ever!
Contras: nothing!!
9,5 Excelente
Prós: Staff were some of the nicest we met during our entire trip to Tulum. They were incredibly warm and accommodating, service was excellent and they provided us with lots of great activity recommendations. Loved having a spot with a nice pool since it was seaweed season for the ocean. Rooms were comfortable and a good size. Bike rentals were also free, which was such a lovely perk - they are not free at all hotels in Tulum.
10,0 Excelente
Prós: Everything! Dune is wonderful. So lovely and picturesque. The staff is incredible - helpful and quick. Cannot say enough great things.
Contras: Nothing.
10,0 Excelente
Prós: Secluded with a great location on the beach- great restaurant. A/C in the rooms but still boutique and small feeling. All kinds of small details they have though of for you. Bikes for rent very close by. Love this place!
MI Amor - Adults Only Colibri Boutique Hotels - Tulum - Edifício
7
9,6 Excelente (44 avaliações)
R$ 2784+
Visão geral Avaliações
Perto da praia em Tulum, Mi Amor - Adults only Colibri Boutique Hotels fica a apenas 5 minutos de carro de Praia de Tulum e de Playa Paraíso. As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e equipe multilíngue. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
10,0 Excelente
Prós: We adored our stay here, this is an absolute GEM. After being greeted with a specialty cocktail on the house, everything was taken care of by the exceptional staff. Dinner on the property, even though it is a extra expense is a fabulous investment. Breakfast was wonderful with many options and delicious food, included in the price of our stay. The infinity pool and the cabanas on the rocks were priceless to us. Turn down service with evening tea, a location to die for (5 min walk to playa paraíso and a couple of kilometers from the yoga/shopping area), and an accommodating staff who was willing to keep our luggage for a full 8 hours after check out rounded out the experience of a lifetime.
8,0 Excelente
Prós: Friendly and helpful staff. Good food. Pretty setting.
Contras: No drawers or shelves in the room to unpack clothes. Only hanging space.
10,0 Excelente
Prós: The staff was friendly and very accommodating. Our stay on the property was exactly what we needed to reconnect and relax.
9,3 Excelente
Prós: Views - mind blowing
Contras: No beach
10,0 Excelente
Prós: The gorgeous view of the water and the amazing private jacuzzi we had on our room’s deck.
10,0 Excelente
Prós: It was fantastic. Great hospitality. The food was excellent. Extremely noce views and a great location. My wife and I loved it. Its one of the best properties we have stayed at in the western hemisphere. Special shout out to dominique who was the concierge and was extremely warm and helpful as well as anny who was extremely warm and welcoming. Would rate the hotel and the staff extremely highly and i would strongly suggest this as a place to stay in tulum/ for a nice weekend trip. Fantastic from start to finish.
10,0 Excelente
Prós: The food was amazing. One of the best restaurants in Tulum. Breakfast, lunch, dinner, desert...perfect! The location was amazing (just outside of the main town area). Very private and romantic. This was exactly what we were looking for.
9,3 Excelente
Prós: Location. Architecture. Staff
Contras: Limited menu. Limited wine list.
8,8 Excelente
Prós: Staff are personal and attentive Beautiful views from restaurant and cabanas Good breakfast Not on beach but close to good beach access Near Tulum ruins
Contras: Our pool view room a little dark and road noise a little loud ( although they do provide you ear plugs). A little far from center of evening activity and no shuttle so cabs or car or bike a must Porches aren’t water right for rainy days
10,0 Excelente
Prós: A beautiful small boutique hotel, on a private stretch of sea. The restaurant/bar area is stunning, and the king-size sun beds are a great way to while away time, spaced far from each other to give you privacy. The food, whether the free two-course breakfasts or the lunches (which you can have served to your spot on the bay if you like) and dinners are wonderful. And the hotel is walking distance from a few other places to eat and drink as well as a 15 minute cab ride from either central Tulum or the 'hotel zone', which has dozens of other restaurants and beach bars. Mi amor is a lovely place to spend some time, and have a swim, either in the pool or in the small private bay the hotel is located on. The room service here is impeccable too. Cleaned every day and then turn-down service every evening. The staff are so helpful. Particular thanks to Jonny and Simon - both went out of their way to be helpful and tell us about the area. The only negative point was having to leave and go home!
10,0 Excelente
Prós: The hotel is beautiful and looks right out onto the ocean. The staff and service was amazing and made our stay incredible. Would definitely recommend to anyone wanting to visit Tulum.
Hotel Casa Santiago Tulum - Tulum - Edifício
8
9,1 Excelente (396 avaliações)
R$ 471+
Visão geral Avaliações
Com localização central em Tulum, Hotel Casa Santiago Tulum fica a 10 minutos de carro de Praia de Tulum e de Parque Nacional de Tulum. As comodidades presentes incluem check-in expresso, check-out expresso e balcão de recepção 24 horas. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
10,0 Excelente
Prós: Reception staff were always helpful and the breakfast each morning was wonderful
Contras: Nothing
8,8 Excelente
Prós: Aircon and shower that worked well. The breakfast was simple but good, excellent homemade fresh bread. The staff were very friendly and helpful. Eugenia was very informative and gave us 5 star service.
Contras: Smoking by the pool as the smell carried into the room if the balcony door was ajar.
10,0 Excelente
Prós: There could not possibly be a better way to ‘do’ Tulum for the price. This charming little hotel has a large room that has all you need. There’s a pool large enough to cool down in and sit by. And the staff, especially Eugene could not be more helpful. The breakfast is all that’s needed and is distinctly homemade and charming. Over all, this lovely place ticks all the boxes and then some more.
9,5 Excelente
Prós: Very clean hotel
Contras: The breakfast was pur(it was lot of cake) but good.
10,0 Excelente
Prós: Property was amazing, such a beautiful setup. Very clean and comfy !! Small very relaxed vibe. Can’t say enough great things about this place. I would recommend it to anyone. Price is very good for what you get. And the morning coffee is always on and super delicious ! I am a coffee Nut :) and this coffee does not disappoint.
Contras: Property is off the beaten path. We rented a car so had no issues getting to town. Very safe. Parking our front with 24/7 security. Lock and key provided so never did we feel unsafe . The staff was first class and very accommodating!! English speaking was a bonus for us ( especially me ). Thks again guys. Truly a breathtaking experience in Talum.
8,3 Excelente
Prós: The room was very beautiful and the view from the balcony was very relaxing. The staff was very cordial and helpful giving all the needed information. The breakfast Italian style was good, nice espresso.
Contras: A bit far off from the beach but easily reachable by coletivo via city centre.
10,0 Excelente
Prós: Balcony is the best, and also size if the room
Contras: More options to buy food or order food in the room, even do from restaurants near of the area
8,3 Excelente
Prós: Quiet, lovely garden with a little pool (just big enough to do a few strokes), spacious rooms
Contras: Breakfast was nice but everything was on the sweet side (some simple cheese or eggs would have been good). We knew the area was going to be a walk from the town centre, but the surrounding streets are quite uncared for - we would suggest taking a taxi, especially back at night.
9,5 Excelente
Prós: The staff was very helpful with recommendations to local restaurants and attractions. Hotel was very clean, pool was nice and refreshing.
9,5 Excelente
Prós: We had a great stay! We stayed for two nights and really enjoyed the swimming pool, the large and clean room, comfortable beds and the breakfast in the morning (croissants with nutella, fruits, yoghurts, toast etc.). We also rented two bikes which was great to discover the area. It’s a 5min ride to the main boulevards, but as we had a rented car, we often took the car to different restaurants
Contras: Everything was perfect! Only thing I can mention is that I got sick after the breakfast. Perhaps the yoghurt was overdue?
Ana y Jose Charming Hotel And Spa - Tulum - Quarto
9
9,1 Excelente (299 avaliações)
R$ 1948+
Visão geral Avaliações
Na praia em Tulum, Ana y Jose Charming Hotel And Spa fica a apenas 1 minutos de carro de Praia de Tulum e a 5 minutos de Reserva da Biosfera de Sian Ka'an. As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e equipe multilíngue. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis com manobrista no local.
5,8 OK
Prós: Hotel is so nice
Contras: They do not tell you that some rooms like one called Ana and other Jose are located just a few meters from the main street and the noise is horrible, trucks, cars and motorcycles are passing all day and night, it is impossible to rest and get relax with that noise. They should warning you about it in their website. Definitely I won’t book in this hotel again.
10,0 Excelente
Prós: Breakfast menu was great - local cuisine options as well as typical breakfast options, complimentary basket of pastries and fruit was great Room was huge and modern and had access to semi-private pool (Room name: Atardecer) Hotel grounds are beautiful and always clean. Great facilities incl outdoor bathroom/showers and towels Location is great very close to many bars, shops and restaurants - better location than some of the fancier hotels further down the road Seaweed problem is everywhere although much less noticeable at Ana y Jose
Contras: Bicycles for hire looked old and unclean - dispute with hotel about bicycle wanted refund after short use due to its old appearance but hotel staff were adamant because contract was signed I had to keep bike and did not consider offering me refund nor alternative newer bicycle
9,5 Excelente
Prós: The staff at Ana y Jose was excellent, whether at the lobby, by the pool, or on the beach, everyone there made you sure that you had everything you needed. The included breakfast was fantastic, especially the assorted breads and the Mexican dishes.
Contras: The room needs more space to put away clothing. We had a smaller room located near the pool that we enjoyed but the lack of a dresser was a bit uncomfortable at times.
9,5 Excelente
Prós: Everythis was perfect!
10,0 Excelente
Prós: Absolutely stunning and great location to all the fun spots. Perfectly placed to be out of all the commotion, too. We loved our room. Highly recommend requesting the one with a connecting pool. The staff coordinate with my friends to make my bachelorette super special!
10,0 Excelente
Prós: Ana y Jose is a beautiful property with an attentive staff. The daily breakfast was amazing.
Contras: n/a
9,3 Excelente
Prós: The place was so tasteful and extremely comfortable in most respects. The staff were wonderful, helpful and kind. The room was beautiful and extremely well maintained. The view and beach set up was so perfect and Thoughtful in not being overdeveloped.
Contras: The only bummer was the extremely loud traffic on the road . Our room, albeit wonderful, was right on the road and we had great difficulty sleeping because of the trucks etc. The staff were as accommodating as they could be to remedy the situation but there is little you can do. Tulum is overdeveloped.
10,0 Excelente
Prós: The hotel made the trip! The staff was so kind, hotel was beautiful, and felt at peace staying there. Great location, too!
7,5 Bom
Prós: Great location, services was great at times, others a bit slow. Beach service was very good! The seaweed in the water and on the beach made swimming impossible and looking at the water not pleasant, not the properties fault, but something to consider. Our room, next to pool could be noisy at times when kids were swimming. Spa service was fantastic first time, not nearly as good second time. Bed was great!!
Contras: Price a bit high for what you get. Seaweed in water and on beach. Food selection did not work for us, so only ate breakfast here and ordered French fries on the beach.
10,0 Excelente
Prós: Service
9,3 Excelente
Prós: The Breakfast was delicious, the beach was heavenly, and the space was intimate and cozy. The pool was a great addition with our young daughter.
Contras: the rooms were dark but that didn't matter if you spent the day on the beach.
10,0 Excelente
Prós: Thank you Ana y Jose! Spent our 10 year anniversary in Tulum. Ideal location. So relaxing. Very attentive staff. Patron room made us feel like VIPs!
Elements Tulum Boutique Hotel - Tulum - Edifício
10
9,1 Excelente (231 avaliações)
R$ 621+
Visão geral Avaliações
Com localização central em Tulum, Elements Tulum Boutique Hotel fica a 4 minutos de carro de Gran Cenote e a 6 minutos de Parque Nacional de Tulum. As comodidades presentes incluem balcão de recepção 24 horas, equipe multilíngue e armazenamento para bagagem. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
9,5 Excelente
Prós: Beautifully decorated hotel with a very relaxing environment. The rooms were spacious and very comfortable. The staff we very accommodating. Breakfast had a great selection of food, with a lovely view over Tulum. They have bikes that you can borrow for the day for free which is great for getting to the beach and the ruins.
Contras: Not a great deal to do in the surrounding area but about a 15 min walk into the main town for restaurants etc. There are a few sun beds around the pool but can get busy.
9,5 Excelente
Prós: Is close to downtown, breakfast is nice!
8,8 Excelente
Prós: Really lovely hotel which has been finished to a high standard. Placed between the town and the beach so easy to get around. Have free bikes that you can use as part of the hotel which we used for visiting various cenotes.
Contras: Water stopped one evening for 12 or so hours, which was apparently all over Tulum however I wasn’t 100% whether this was the truth or a lie, as we asked restaurant staff by the beach and they said this wasn’t an issue there. But the hotel staff didn’t seem to be bothered and I would have expected someone to come knock on rooms when this first happened explaining the situation. Instead we went down to reception as were all the other guests and every time the receptionist was acting surprised as if this was the first she had heard of it.
10,0 Excelente
Prós: The property was modern, clean and in an excellence location. The staff were very helpful and we felt we made a great choice for a hotel in Tulum town. Free bikes included for a trip down to the beach. Spacious rooms and great location.
8,3 Excelente
Prós: - Very clean and big rooms with a very nice design and a lot off comfort. - Free bikes to rent at the hotel - Nice and good breakfast with a lot of options. - Free parking at the hotel. - 5 min bike or 15 min walk to centre of Tulum. - Very fast wifi.
Contras: - A bit far away from the beach, with the bike 20-30 min biking. - Pool not to big wich is no problem for a city hotel but only 4 chairs to sit at the pool is not enough.
10,0 Excelente
Prós: The staff was so very friendly and helpful. The hotel grounds were always pristinely clean and up kept. Room size was nice for the given price. Security was there to help if needed but was not overbearing. Truly a wonderful experience!
Contras: Breakfast did not have many options for a vegetarian. No bathroom in lobby. No elevator, dragging a 50 LB suitcase up 3 flights of stairs isn't a great time. Only (1) water bottle per check in. T.V picture very fuzzy.
9,5 Excelente
Prós: Great new boutique hotel. Loved our room, it was large with a comfortable bed, great shower and very efficient air-conditioning! All felt very new and clean. It’s an easy 8-10 minute walk to the main food area.
10,0 Excelente
Contras: Would like softer sheets and a little more breakfast options but other than that it was amazing!!!! Everything that I wanted and had envisioned considering it was my first time staying with element boutique!
6,8 Bom
Prós: The front desk staff was amazing. Free bikes to ride is a bonus. The pool is a nice size. The location of the boutique is great, not far from everything!
Contras: The food could have been better. You’re warned about stains on towels and wash cloths but they are not the cleanliness. The staff entered my room without permission and moved my belongings around. I could not find my money for about 20 minutes. When I asked questions, none of housekeeping spoke English.
8,3 Excelente
Prós: Staff service was great!!! Front desk was friendly and always helped me. The breakfast was good, bike rental and cleanliness of the hotel!!! The room service was great!!! My towels and sheets was always changed! :D
Contras: The room TV did not work!!!!! Luckily I had my iPAD!!! This was a big CON for me. Fix that. The mini refrigerator in the room did not work as well!!!! Luckily I liked room temperature water. Little things in the room needs fixing. I sort of did not like them asking people their room number during breakfast!!!! It’s early and very annoying while people eating asking them their room number. I understand they have a job to do but try to find another system instead of asking people while eating. That was very annoying and uncomfortable.
Habitas Tulum - Tulum - Quarto
11
9,0 Excelente (1.215 avaliações)
R$ 2269+
Visão geral Avaliações
Na praia em Tulum, Habitas Tulum fica a apenas 5 minutos de carro de Praia de Tulum e de Playa Paraíso. As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e armazenamento para bagagem. Estacionamento grátis sem manobrista está disponível no local.
7,0 Bom
Prós: The social area of the property, restaurant, pool, bar and beach are spectacular and loved the vibe, service and staff amazing.. thanks for everything Will!!
Contras: The rooms are OK. There is a problem with the A/C, it doesn’t cool enough and every time they come in to clean the room they turn it off. So once we get to the room again is ridiculously HOT.. I mean they are tents and tend to get pretty hot quickly in the Tulum weather. The toilets are ok... I get the whole glamping experience, but the mosquitoes and the heat get to you once you are siting there.... ultimately, not so much value for the money in terms of sleeping accommodations..
10,0 Excelente
Prós: A magical place!Wonderful property and absolutely awesome staff and management. Next time we stay longer!
Contras: There is nothing to not like...
9,5 Excelente
Prós: I love how attentive the staff was to your need . Really felt so welcome. This place is just magical .
Contras: The only negative which has nothing to do it’s the hotel is the algae. We couldn’t enjoy the beach.
9,4 Excelente
Prós: Vibe, design, service, views
Contras: Mosquitos
10,0 Excelente
Prós: It is the best hotel in Tulum. the stuff, the atmosphere, and of course food was excellent !
10,0 Excelente
Prós: The vibe and atmosphere was amazing. The staff were very friendly and accommodating. The food was amazing and our overall stay was very relaxing and enjoyable.
Contras: That we couldn't stay forever.
10,0 Excelente
Prós: This is a beautiful and unique property. The luxury tents, stunning decor, and ocean view all combined to create the most relaxed and romantic environment. We arrived slightly apprehensive about staying in tents but we were pleasantly surprised at how luxurious the accommodations are. The outdoor showers were so lovely. The staff here are amazing. We were treated like queens. The service was excellent. They are not just well trained but also kind people. And make sure to eat here. The service and food are both noteworthy. We enjoyed many delicious and romantic meals. From the moment we arrived until we left we felt like the entire staff were there to help create a beautiful experience for us. They did. We had a wonderful time. We will return.
2,5 Medíocre
Prós: Nothing! I paid everything more than it is given in the menu and they did not showed me bill!
Contras: Workers are thieves! They entered my room and stole my phone and money! They copied my card and after I checked out the hotel they took whole of my money from my account
9,3 Excelente
Prós: Peaceful, stylish & sophisticated, amazing nice & helpful staff and an international crowd of great people. The glamping experience brought us something extra compared to a hotel. It was fun to be half in the jungle with animals around your tent at night. And still so close at the beach. We were very happy with our stay :))
Contras: The tent and private swimming pool and area were a bit rundown.... Maybe for this price you expect something like a breakfast or cocktail hour or something.
10,0 Excelente
Prós: Very romantic, chilled, familly-like atmosphere. Nice location. Amazing food at the restaurant.
10,0 Excelente
Prós: food is amazing and i’m very critical about that. also the staff and the agenda.
Contras: maybe they could renew the bikes
El Pez Colibri Boutique Hotels - Tulum - Quarto
12
9,1 Excelente (170 avaliações)
R$ 2318+
Visão geral Avaliações
Na praia em Tulum, El Pez Colibri Boutique Hotels fica a apenas 5 minutos de carro de Praia de Tulum e de Playa Paraíso. As comodidades presentes incluem balcão de recepção 24 horas, caixa eletrônico/serviços bancários e café/chá na área comum. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
7,5 Bom
Prós: The room was lovely - well-designed and very comfortable with a sea view. Breakfast was good, as was happy hour. Helpful staff who changed my booking after a bereavement. It was a privilege to see the turtles laying their eggs on the beach.
Contras: The seaweed issue really spoils the outlook. All day, men are hard at work trying to clear it but it is a constant, thankless battle and the amount of seaweed means you can't swim in the sea (the photo on the bookings.com website is deceiving). I would not have booked this hotel had I been aware of the situation. In addition, I paid a lot for the room. There were lots of good offers in Tulum because of the seaweed and I felt I was penalised for booking in advance (the cancellation policy is strict). The tipping is also annoying. Even when breakfast was included, we were invited to tip and at every other opportunity too. Surely hotels of this calibre should pay staff a decent wage so that tipping is a welcome addition? The water in the swimming pool was bath temperature.
7,0 Bom
Prós: The rooms are amazing and staff very helpful and friendly
Contras: The pool was tiny and because of the sargasso it wasn’t an option to just lie by the pool. We had to go to one of the sister hotels to enjoy pool and beach.
10,0 Excelente
Prós: The personnel is simply amazing. Special remarks to Denise and to Edwin, they were always attentive, and carefull with my family.
Contras: The amount of sargassum, but we understand this is not a problem of the hotel, and we appreciated the entire day efforts of the team to clean the beach.
9,3 Excelente
Prós: Very nice houses by the sea
Contras: Quite long waiting time for breakfast because we were a group of 8
8,8 Excelente
Prós: the staff were so friendly. there was great care taken with the turtles nesting at the time we were visiting.
Contras: not really an ideal beach as difficult to swim at but rooms facing the sea made waking up a pleasure.
3,0 Medíocre
Prós: the room
Contras: the service was very poor and the staff expected tip for any basic thing every day. They were forcing and asking directly for tips. any additional basic servies like bikes are paid extra. The beach is small. I got food poisoned in the hotel restaurant
9,5 Excelente
Prós: Friendly helpful staff, utmost cleanliness, Pool, beach, quiet location away from the main drag where all the noise and nightlife is. Beautiful food and cocktails, happy hour, lovely surrounds...
10,0 Excelente
Prós: We loved it!’
Contras: Our vacation was too short
10,0 Excelente
Prós: The staff were very, very friendly and professional. The views from each room are amazing and the pool is privately located.
10,0 Excelente
Prós: It was comfy and nice
Contras: Nothing
Be Tulum Beach & Spa Resort - Tulum - Quarto
14
9,0 Excelente (750 avaliações)
R$ 5281+
Visão geral Avaliações
Na praia em Tulum, Be Tulum Beach & Spa Resort está a apenas alguns passos de Praia de Tulum e a 3 minutos de carro de Reserva da Biosfera de Sian Ka'an. As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e equipe multilíngue. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
7,0 Bom
Contras: Hotel concept, design, location, rooms are extraordinary. But. Do not expect service, Be Tulum is more like super exclusive Bed and Breakfast type of hotel. Think they feel strong monopoly position in premium segment and are not inclined to deliver premium service, why would they, people still come because premium is in scarcity here. Lots of little things we did not like on the service side that irritate: there was no EU adapter at reception (taken by other hotel guests) so they got one for us and wanted to charge 25 USD; recommended restaurants in Tulum which were super retail type of central location restaurants (did not match our request of the restaurant type); did not know what is happening in town in terms of recreational program/events -had to squeeze info by making them look it up in the internet; were not listening what we want from excursions/not very aware re excursions - said we cannot go to national park alone (Punta Allen as one of destinations there) and need guide to escort us there – offered private tour, of course. Well, that is not true, guide is not obligatory to go to the park; sauna - first they say its free for 1 hour, then at the SPA reception they say we cannot use it unless we book a massage, then at hotel reception they say it is possible only during certain time slots. No major defaults, but fails come one after another and overall impression is that personnel is not informed, is too relaxed and just don’t care, have a feeling that management is not present here. Sadly, my cell phone was stolen, left it outside the room next to our private swimming pool in our private area before going to bed and in the morning it was bye bye....should have warned that this happens here. Instead, upon check-in we were told that everything we leave at the hotel territory will be collected and returned. Someone from reception followed with comments later that all staff was checked and no phone was found- as if I care about the process.
5,0 OK
Prós: The food was ok
Contras: the service wasn”t good, the room didn”t have cortains ; all the sun wake you up at 6:00 am, the beach was nasty because of the alges and last and worst my kid got sick back home , I told the concierge they didn”t care about it and I had to leave one day before and they made me pay the last night. I was waiting for a better service and people to be more human.
10,0 Excelente
Prós: Very comfortable, private, beautiful property with gorgeous big rooms. Room service and turn down service were always done promptly and Mariana who checked us in, would touch base with us every breakfast asking if we needed anything. Also breakfast everyday was delicious.
9,3 Excelente
Prós: Atmosphere Staff Design
Contras: Private pool not totally private
9,3 Excelente
Prós: Stylish instagrammable hotel with huge and clean room. Employees were friendly and kind always with a smile on their face. Will definitely visit again.
Contras: The only minor thing sea was full of seaweed.
9,3 Excelente
Prós: Hotel was absolutely beautiful! We loved the beautiful tree lined paths to the rooms, the well designed bedrooms and bathrooms, as well as the two excellent restaurants. After seeing several other hotels I am confident we made the right choice. The restaurants were delicious with expansive menus. The included breakfast was delicious and filling, although sometimes took a while. Be Tulum cleans the seaweed off the beach and provides excellent beach side service and light music. Staff was super friendly and helpful at providing restaurant recommendations. Would definitely stay here again!
Contras: The staff was super friendly, but service was extremely slow. Several times had requested items from reception/room service and it took over an hour (plus two more phone calls) to receive things as simple as extra towels and a wine opener. Twice we spoke to someone a the the front desk regarding reservations and they promised to call our room with an update and we had to call them to find out what was going on when we didn't hear after some time. Often times breakfast took a long time - at least bring the coffee quickly so we can enjoy that while we wait! Some rooms aren't cleaned until pretty late like 4PM so it was a little frustrating a couple of times when we wanted to go into town earlier but didn't have fresh towels, but rooms were cleaned well.
9,3 Excelente
Prós: The property is beautiful. You feel like you are in a jungle. It is all kept beautifully by the staff. One of the best hotels I’ve ever been to. You will not be disappointed by BeTulum. It is a bit like Disneyland, perfectly manicured.
Contras: There wasn’t anything I didn’t like about the property but I will say that there’s a terrible seaweed problem and therefore no pristine beaches in all of Tulum. The clear water and white sand beaches no longer exist as before and the entire community need to do something about it . Until then it isn’t somewhere I would return to
10,0 Excelente
Prós: The extra attention to the smallest of details, all employees was super nice and professional, the suite was beautiful and had it all- a great huge bad, 2 (!) showers, decorated in good taste and of course the amazing little garden with the private pool.. The "jungle" between the suites was beautiful, the restaurant on the edge of the beach..and of course the beach! Just 1 min from the farest of suites. It was the perfect vacation, peaceful and tranquil. Would go back in a minute!
Contras: There wasn't strong wi-fi, it's not that bad but could be improved
9,5 Excelente
Prós: The layout and how friendly the staff was
Contras: It was a bit pricey for the room but the amenities made worth
5,8 OK
Prós: The gril in the front desk was soooo rood to us!!!! And it’s very expensive so I expected better
Palms Tulum Luxury Condo Hotel - Tulum - Edifício
15
9,0 Excelente (285 avaliações)
R$ 617+
Visão geral Avaliações
Com localização central em Tulum, Palms Tulum Luxury Condo Hotel fica a 3 minutos de carro de Gran Cenote e a 6 minutos de Parque Nacional de Tulum. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
9,5 Excelente
Contras: Very small pool and most of the time its in the shadow
10,0 Excelente
Prós: Room was perfect, spacious and clean, with air conditioning and a luxury bathroom. Breakfast and its ubication was fine. It would be nice a bit of variety in the breakfast menu. Chedraui supermarket is very close to the hotel (500mts approx.) and kitchenette was equipped with sufficient food preparation utensils and a small dining room very comfortable and convenient. Service staff was always friendly and available to answer our questions promptly and effectively.
Contras: Wi-fi signal reached the rooms with poor intensity and also rooms are not very quiet, you can hear people talking outside in the pool.
10,0 Excelente
Prós: Everything was great
Contras: N/A
10,0 Excelente
Prós: The staff was very friendly, and the room was very clean and comfortable. Nohely and Oscar from the staff were incredibly friendly.
Contras: N/A
10,0 Excelente
Prós: Very lovely place in the city. Close to the main road and still very calm. Highly recommendable.
Contras: - The WiFi is very unstable. - There is a footwalk of 5 min needed to get the breakfast in a different Hotel ("Elements").
8,8 Excelente
Prós: Nice hotel, very clean. Specious room and comfortable bed. Breakfast was good, served at the beautiful terrace in the hotel close by, few minutes walk.
Contras: Breakfast stuff at the other hotel (were breakfast was served) was slow. Clean plates would run out and we had to wait to get a clean one. We had to wait for coffee and fruits to be replenished. It looked like they are busy preparing other food that wasn’t served for the breakfast.
9,5 Excelente
Prós: Very large clean apartment style rooms with great bathrooms, air conditioning, and a small kitchen. We were with a group and the large living rooms and decks allowed for us to hang as a group together for morning coffee or late night drinks. The staff was extremely accommodating. The hotel is located ~2mi to the ruins and to the beach, which were both very easy to bike with the free bikes and locks provided by the hotel. There was a very nice extensive breakfast included at the sister restaurant around the corner. Overall great stay.
Contras: Nothing
9,1 Excelente
Prós: The staff were incredible! Location is primo, only a few minutes walk to the city center and about a 20-25minute bike ride to the beaches. Very clean, very safe.
Contras: The bed was a bit too firm for us.
10,0 Excelente
Prós: Comfort
Contras: Great confortable place
9,5 Excelente
Prós: For us it was the ideal location. Close to the ruins site and town centre. Easy walking distance to our favourite restaurants. Easy access to shuttle buses and taxis. The apartment was Very spacious and modern. It had all we needed. It was fantastic, we thoroughly enjoyed our stay!
Contras: The wifi was a bit hit and miss. We had to sit on the balcony to get a decent signal
10,0 Excelente
Prós: This hotel was absolutely perfect: the staff members were truly nice and helpful, the room was amazing and the location was the right fit for our stay. Do not miss this one ;)
Contras: Nothing to add here: we had everything we needed.
9,3 Excelente
Prós: Apartment with a very nice size, got kitchen and all the amenities, very confortable. Blockouts are perfect for having no light in the morning. They gave bicycle for free. People from the place are very nice, kind and helpful.
Contras: The noise cleaners make in the morning while cleaning another room. Breakfast in another place.
Villas H2O - Tulum - Quarto
16
9,0 Excelente (162 avaliações)
R$ 532+
Visão geral Avaliações
Com ótima localização no coração de Tulum, Villas H2O está a 10 minutos de carro de Gran Cenote e de Tulum Monkey Sanctuary. As comodidades presentes incluem check-in expresso, check-out expresso e jornais de cortesia no saguão. Estacionamento grátis sem manobrista está disponível no local.
8,8 Excelente
Prós: Loved this place ! Staff exceptional
9,5 Excelente
Prós: The decor is gorgeous and the ambience is perfect. Simple, elegant, relaxed. The staff are super friendly and helpful. A beautiful, relaxing place. We loved it and would definitely go back.
Contras: A few things would make it PERFECT (it's darned close, but anyway): the water from the taps in the bathroom could be stronger, another towel rail in the bathroom would be awesome too. The pool is great, but it would be amazing if there was a way to access the splash pad entry without having to walk through the table seating area down one end (this is particularly treacherous for small kids as that area has very slippy tiles). Although it looks gorgeous as it is, more a few more sun loungers would also be appreciated! These are small things...the place is wonderful!
9,3 Excelente
Prós: Great staff, nice pool, safe, verb good value
Contras: Run out of food one morning, not the most central location in town
7,5 Bom
Prós: The property was clean and comfortable.
Contras: We asked for bicycles every day and did not recieve them. One of the guest relation guys was really good (the short guy) and the other one did not help at all. We stayed there for 6 days and was hoping for more of an effort.
9,5 Excelente
Prós: Lovely pool (open 24 hours) and garden area with stylish design and very helpful and friendly staff at the reception. If you book a room here take some time to just chill around the property.
Contras: Walking the small dark street to the main road at night was a bit inconveniemt but for the rest no complaints. A fridge with fresh drinks for the pool would be a good idea for the future.
9,5 Excelente
Prós: The place felt so tranquil as soon as you walked in the door, the rooms were minimalistic and a bright white with a wonderful calming sense Loved the pool! The staff were super friendly as well
Contras: Location qasnt really walking distance but then again tulum beach and tulum town arent walking distance. We had a car so it was perfect for us
9,3 Excelente
Prós: Really nice, spacious and clean rooms with a lovely balcony. The interior is really pretty and the pool is great too. Nice breakfast and really nice staff.
Contras: It could be nice if you could buy beverages during the day at the hotel when you are laying by the pool.
8,8 Excelente
Prós: The staff were exceptional, so friendly and would do anything for you. It’s a lovely hotel and good value for money.
10,0 Excelente
Prós: the staff Isreal LouLou and Havie are all very friendly they can speak perfect English were all very helpful in giving advise on where to dine and tours Lou Lou arranged for our rental car there is on site overnight security they treated us like personal friends we would recommend this resort to anyone going to Tulum
9,3 Excelente
Prós: Very good hotel, a little bit far from the beach but it’s not a big deal, it takes 12 to 15 minutes to the beach. Extraordinary service from Javier, Israel and Lulú.
Ginger Hotel - Tulum - Quarto
17
8,9 Excelente (499 avaliações)
R$ 394+
Visão geral Avaliações
Em Tulum (na área de Centro da cidade de Tulum), Ginger Hotel está a 4 minutos de carro de Gran Cenote e a 6 minutos de Playa Paraíso. As comodidades presentes incluem serviço de lavanderia e lavagem a seco, equipe multilíngue e armazenamento para bagagem. Os hóspedes podem utilizar serviço de traslado de/para o aeroporto mediante uma sobretaxa e estacionamento grátis sem manobrista está disponível no local.
10,0 Excelente
Prós: The staff was very welcoming and showed us where to eat, hang out, shop, etc. which was great for a couple of first timers. The location was right by the main drag in town so walkability couldn’t have been more perfect.
Contras: No complaints. The staff and accommodations were wonderful.
10,0 Excelente
Prós: Excellent rooms. Amazing location. Comfy beds. Nice shower.
Contras: Loud music nearby but with the windows closed there is pretty great sound muffling. Barely heard it.
8,0 Excelente
Prós: - Staff were super nice. They were very friendly and helpful. All of them were SO smiley. - Location was good. Off the main road in the town but close to food, shops etc - Spacious room - Breakfast was great - Room and hotel was clean
Contras: - Unfortunately we had a few issues with our room which would probably put us off staying here again or recommending this hotel. There were issues with the noise - the hotel next door had a generator that was very loud and came on randomly at all times of the day and night (at least twice it came on at 3am and lasted half an hour). Unfortunately not much Ginger could do about this but it was frustrating. - There were also issues with the hot water in our room. The water pressure wasn't good to start with but sometimes we did not have ANY hot water. We came back from a full day out wanting to shower before dinner but there was no hot water. Was very frustrating. We told reception who had it fixed by the time we came back from dinner but it was disappointing not to be able to freshen up after a long day of sightseeing and swimming at the beach. - They also lent out beach towels and filled up water bottles with filtered water which was helpful however we had an early start and planned to pick up towels/get water the night before. Reception is normally open until 11pm but this night there was no one at reception and the security guard did not even know where they were. We went down around 7pm/8pm and came downstairs several times but no one there! We were quite frustrated. Reception was not open at 6am when we were picked up so we had no towels for the day. - No kettle or coffee machine in the room. If you wanted a tea or boiled water you had to get it from reception which seemed a bit unnecessary. - It was just issues like this which unfortunately made our stay more stressful and frustrating then it needed to be. The staff were really lovely and apologetic however based on our experience we would definitely not stay here again and would not recommend.
9,3 Excelente
Prós: Good location in the center of Tulum, walking distance to everything. Comfortable and clean room with free parking.
10,0 Excelente
Prós: Very clean and comfortable. Central location. Good breakfast
Contras: Need hooks in rooms for towels (especially if want to help environment, though have filtered water) and bike hire a bit pricey
8,8 Excelente
Prós: Location , breakfast and the beds .
Contras: The decor is a little bit crazy , the wifi is slow but this is normal for many places in tulum .
8,0 Excelente
Prós: Staff are very nice, breakfast is delicious, the restaurant, pool and garden are nice.
Contras: Room is a bit small, but cozy
10,0 Excelente
Prós: everything about this place is amazing, small details that make everything unique and special. from the snacks, toiletries, free breakfast, staff,daily room service shows the hard work that is being executed. would love to be back!
10,0 Excelente
Prós: Perfectly located in Tulum Town. Walking distance to main Street, shops, great food, ADO bus station, ATMs, taxi, neighborhoods for exploring. Great breakfast included. Clean, comfortable, nice little plunge pool. Informative front desk people. Safe and secure. Netflix!
Contras: Loud clubs nearby, beating well into the night. Bring ear plugs.
10,0 Excelente
Prós: Beautiful hotel in excellent location of downtown Tulum. Hotel staff are incredibly kind and helpful, the included breakfast is a well portioned and delicious. The hotel has kind inclusions such as free beach towels borrowing for the day and bike hire.
Casa Sofia - Tulum - Quarto
18
8,9 Excelente (422 avaliações)
R$ 345+
Visão geral Avaliações
Com ótima localização em Tulum (na área de Centro da cidade de Tulum), Casa Sofia está a 4 minutos de carro de Gran Cenote e a 7 minutos de Praia de Tulum. As comodidades presentes incluem armazenamento para bagagem e um cofre na recepção do hotel.
10,0 Excelente
Prós: Its very central. I liked the pool a lot. The staff was very friendly. We got all we needed for our stay. The rooms are so nice and they have everything you need!
8,8 Excelente
Prós: Very convenient for the main street, but not too noisy. Room was comfortable and clean, with some nice homely touches. Staff were friendly and helpful too- really enjoyed our stay!
Contras: Nothing - as expected!
10,0 Excelente
Prós: Excellent location with a lot of restaurants and bars at only 4-10 min walking distance! The rooms were very comfortable and the staff was always available for questions. Very quiet during the night!
9,5 Excelente
Prós: Helpful staff and great location - 2 mins from main road, so all the fun without the noise. Room was spacious and clean, beds really comfy
Contras: I was hoping for loungers by the pool or on the rooftop terrace - that would have made things perfect!
8,0 Excelente
Prós: Nice staff, very clean room
Contras: Swimming pool closes at 7pm
9,5 Excelente
Prós: Very clean, very nice and a really lovely room. Even though is very central, the place is very quiet, and at night you're disconnected from everything. The shampoo they give you is organic, made from honey and chocolate, and really really nice. The bathroom is also one of the best I saw in the area.
Contras: Pool was kinda small, and the hostel wouldn't sell anything (drinks, snacks). Also it would be nice to be able to have two keys when you share the room. The alley is also really dark and feels scary, but it's only a block away from main street, so it probably can't be too dangerous. Also the hostel is really quiet, in case you want to be social with other travelers. We spent there a week and only saw other tourists twice.
9,7 Excelente
Prós: The room, the atomosphere, and the staff for sure.
Contras: So being from America, I didn’t know that hotels close up after a certain time. Due to my late flight I got to the hotel at 1 in the morning and could not get in.
9,3 Excelente
Prós: Oriental feel to the hotel with all rooms looking into the courtyard with pool. Additional sitting area on roof terrace Off the Main Street so quieter at night.
Contras: Internet a bit slow
10,0 Excelente
Prós: Close to the bus station and easy to get the collectivo to the beach
Contras: I went to Tulum 12 years ago and loved it then but was horrified at how built up the town is now , the beaches were full of sea weed and ridiculously expensive to get a sun bed . Won’t be returning
7,5 Bom
Prós: Good location, nice little hotel very clean and well maintained. Clean room and bathroom, cold a/c with sealing fan and small fridge.
Contras: No private parking, but easy to find on the streets.
10,0 Excelente
Prós: Great location, 1.5 blocks from the main street where there were many restaurants, shops and bike path. Rooms comfortable, very clean and staff very friendly. Pool and rooftop are bonus features.
Zamas Hotel - Tulum - Edifício
19
8,9 Excelente (392 avaliações)
R$ 1157+
Visão geral Avaliações
Na praia em Tulum, Zamas Hotel fica a apenas 5 minutos de carro de Praia de Tulum e de Playa Paraíso. As comodidades presentes incluem um computador, serviço de lavanderia e lavagem a seco e equipe multilíngue. Estacionamento grátis sem manobrista está disponível no local.
10,0 Excelente
Prós: The location is excellent, rented bikes and had a blast. The service and staff were super nice and attentive! Loved every minute.
Contras: A few more vegan options for breakfast at the restaurant. :)
6,8 Bom
Prós: The staff were nice and the room was comfortable and clean. The reception staff were able to direct us to a local bike hire place very close by which was good. The bar was nice and had some good musicians play on one night.
Contras: We had no idea before we arrived that the beach would be full of Sargassum seaweed, which not only prevents bathing but smells bad as it rots. The price per night for the beach hut when it is full of seaweed is way too high in my opinion.
9,3 Excelente
Prós: Nice Bungalows, Great Restaurant!
10,0 Excelente
Prós: The atmosphere was peaceful and amazing. I could sit on that beach or hang in a hammock on the front porch of our room for another two weeks easy. We watched pelicans fish everyday while eating at the restaurant. The hotel staff were accommodating. You need to be on Mexico time and not in a rush when dining. We loved the room details like the honey shampoo.
Contras: Sometimes the wait staff at the restaurant would disappear out of view and it was hard to get their attention.
8,8 Excelente
Prós: Clean and confortable bedrooms w/ air cond. and amenities. Staff was nice and helpfull. Parking available Hotel Restaurant was good
Contras: The beach was full of sargassum.
10,0 Excelente
Prós: Our stay was really great. Although there is a street right behind the cabins on the beach you never hear it because the ocean is louder anyway (which is awesome). Service was nice, food in the restaurant a little expensive but worth the money as the food is really good.
Contras: WiFi signal was a little weak at our cabin but nothing to worry about.
8,8 Excelente
Prós: Great breakfasts and service The pool was good and the location is really good.
Contras: Beachfront rooms are small, but Coconut Grove are large and better if you have two or more suitcases. One of our rooms had air-con problems.
9,3 Excelente
Prós: The hotel rooms are very spacious and nice. I like the decor. It was nice that the rooms by the pool are in one side and the ones by the beach in the other. The pool was nice. The restaurant has a very pretty view and the food was good. The check in staff was very friendly and helpful. I would stay again here.
Contras: Unfortunately, the zargazo is taking over this part of the beach. The ocean looks brown and it gets smelly. I would recommend cleaning it a little bit more as it takes away from the beautiful view of the beach. In this part of the beach it does not appeals to get in the water at all. However that is not the Hotel's fault.
8,3 Excelente
Prós: The staff here was very friendly and helpful! We felt well taken care of. We ate at the restaurant several times and always enjoyed the food and service. It was also the earliest place we could eat breakfast around this area, which was great! The pool was beautiful and the room was beautiful. The air conditioning was a must have, as it was very hot while we were there. It is also walking distance to several great restaurants, ATMs, small convenience stores and bars.
Contras: The only downside was that the beach was not the best for swimming, but there were plenty of other places we found nearby where we could swim, and the staff helped us figure out where to go.
9,3 Excelente
Prós: The room was amazing! Very cute rustic look, spacious, and comfortable. We a large private deck with chairs and hammocks overlooking the water (across the street), and right next to the pool. Staff were very nice and greeted us with our choice of drinks.
Contras: I liked everything, but if I had to choose something, maybe being a little more in the center of the hotel zone instead of an end. But, I would definitely stay there again!!! :)
8,3 Excelente
Contras: Pretty expensive for mexico
Maria Del Mar Tulum - Tulum - Edifício
20
8,9 Excelente (335 avaliações)
R$ 1688+
Visão geral Avaliações
Na praia, Maria Del Mar Tulum em Tulum fica a 5 minutos de carro de Praia de Tulum e de Playa Paraíso. As comodidades presentes incluem check-in expresso, equipe multilíngue e armazenamento para bagagem. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
10,0 Excelente
Prós: The rooms were absolutely beautiful. The air-conditioner was great. The beach vibe was amazing we laid out and looked at the stars until midnight. It was very romantic.
Contras: The seaweed but you can’t do anything about that.
9,5 Excelente
Prós: This is a very nice small hotel, located at the beginning of the hotel area in Tulum. It has a secluded beach and a very nice pool. While we stayed here, the staff was very friendly and helpful, the room was clean, spacious and had a nice view. I highly recommend staying here.
Contras: The beach was full of sargassum, but this is sadly an issue not just of this hotel, but of pretty much every hotel in Tulum, Playa del Carmen and Cancun so not holding this against them. Still, they made an effort daily of keeping the beach as clean as possible and you always have the pool to refresh and hang out.
10,0 Excelente
Prós: Clean, AC, pool was great
9,3 Excelente
Prós: The hotel was picturesque, the room was nice and spacious and the staff was very friendly and accommodating. Very nice restaurant, both for breakfast and lunch/dinner, with a nice sea breeze almost all day long.
Contras: There was a lot of sea algae, but i guess there is nothing the hotel could do about it. They did try to clean it every morning but it was just too much.
10,0 Excelente
Prós: Friendly welcome and helpful staff! anything we needed whether it had to do with the Hotel itself or even just recommendations or assistance with booking a rental car, they were extremely nice, helpful and very attentive.
10,0 Excelente
Prós: We did a lot of research on hotels and decided to choose a master suite for our honeymoon at Maria Del Mar.... and we are SO HAPPY we did! The room was amazing and we enjoyed our private plunge pool so much! It was the perfect minimalistic and boho vibe and super clean! The service was amazing! The restaurant was amazing! The staff was so so helpful and friendly. Be smart and ignore any reviews under 5 stars! There were even guests that visited from the neighbor Azulik that were paying 3 times the amount with no air conditioner, electricity, or pool! They said they wished they would have stayed there. Thank you Maria Del Mar, can’t wait to visit again!
9,5 Excelente
Prós: We had an amazing experience at Maria Del Mar! Everything from the moment we checked in was thought out and a great experience. The hotel was so beautiful, even more so then it looked in the photos and it felt like every inch of the hotel had thought and effort put into it with all the different spaces for guests to relax and enjoy their stay. The staff are extremely helpful at recommending local places, making reservations etc. The reception knew exactly where to recommend for whatever it is that we felt like. Even the staff around the hotel were so nice, saying good morning every morning and always asking if you needed anything. The hotel has genuinely nice people working there.
Contras: The hotel is toward the beginning of the Tulum strip, so further away from some of the nightlife/restaurants than some hotels. Mind you there are still heaps of restaurants and bars around the hotel. You can rent bikes, walk to the other end, or catch a quick cab so it didn't bother us too much at all.
10,0 Excelente
Prós: Location is excellent! The pool is gorgeous and especially wonderful to have because during our stay there was quite a bit of seaweed on the beach. The room is spacious and chic. The shower is a dream!
9,5 Excelente
Prós: Lots of restaurants near here- mina is great too!! The staff are so friendly - particularly when my car broke down but also just generally . Also a nice touch to have the bose speakers in the room, we loved that. We did cenote diving from the hotel with Coa (next door to hotel) who I highly recommend- George and Oscar were absolutely brilliant. Great hotel.
Contras: Not much over all the place is awesome. It’s a shame about the seaweed but the whole coast is effected so not their fault and they clean it everyday and also have a pool.
10,0 Excelente
Prós: EVERYTHING! This place is absolutely amazing. My girlfriend and I booked the DeeDee suite with a private plunge pool. Unit had a beautiful view! Super please with the staff and the entire feel of the property.
Contras: Seaweed on the beach was bad but didn’t bother us.