Location was excellent-right on the pedestrian walkway convienient to stores, restaurants, and sights. Breakfast was included and had made to order eggs, and other offerings. Wi-fi was free. Rooms were very comfortable and very clean. Staff was very friendly and helpful.
All of the staff were friendly and helpful and their english was good. Jorge at the front desk was a super star. I'd had some challenges with my room on an earlier/previous stay and then again on my most recent stay so Jorge upgraded me to a suite. But they had remodeling construction going on and the suite was right above the noisy area so Jorge moved me to a nicer suite away from the noise and provided some other comforts to make up for the inconvenience. He really went out of his way to make me comfortable. The complimentary breakfast was excellent and the servers and cooks top notch. Unfortunately the remodeling construction was loud in the mornings if you wanted to sleep in. And although the location was central in San Jose with easy access to shops and taxi's the street noise from vendors yelling sometimes was irritating.
Located on a pedestrian street within walking distance to many restaurants and bars. Room faced away from the street and was quiet. Room rate included free secure parking. The front desk staff were pleasant and helpful in pointing out local sites and places to eat.
Don't leave the hotel after dark.
The professional staff was incredible.
Located just off the bustling central street, the Hotel Presidente offers refined comfort in their modern-designed hotel. From friendly greeting from the staff to a tasty breakfast, our stay was pleasant from beginning to end. The location allows any traveler to find restaurants and the Teatre Nacional within minutes. For such a modern and refined hotel, we were surprised to find the window would not lock shut! Though we were up high, this "insecurity" may cause anxiety for some; for others, like us, we prefer to have the window open at night. Our bed was also surprisingly hard while among new bathroom facilities when also in a room with new bathroom facilities.
The atmosphere, the fact that is new and clean. The personnel of the hotel, the food during breakfast. I did not like the streets surrounding the hotel
I love the location. The breakfast in the morning was fantastic. And the room was very clean. Our room didn't have a window. Just a glass door leading to a shaft.
Staff was friendly and easy to work with. Included breakfast was very good. Room felt old and dirty. Bed was very uncomfortable. There was no hot water in the shower. Very disappointed with this place.
This hotel has everything you need and is located in the middle of san Jose with easy access to transportation and all the downtown museums.
Very good hotel + friendly staff + spacious rooms + comfortable beds + great location + free breakfast = awesome
The hotel is pretty central to everything. The staff is helpful. The room wa clean.
I liked he location. The fact that you could hear a conversation four rooms away.
Great front desk staff,(especially Christopher). Great walking location, such as, sight seeing around downtown, restaurants, shopping areas, and taxies was right there for your quick convenience, and even the city bus. Great breakfast every morning. I loved the place and look forward to returning soon. The beds was a little hard, however it didn't stop me from sleeping.
I fish in costa rica every year. I always stay here when I arrive / leave. folks are very helpful / friendly. close to things I value. on your own, taxis can be a problem - they take care of that too. I don't use the packages they have for "things to do," but I'm certain that they are excellent value for money. highly recommended!
Friendly helpful staff in front, especially David. Convenient location in San Jose. Good breakfast from a choice of three. Comfortable room for the price. The owner Tomas was very nice and helpful. Our safe in our room was problematic as it didn't always function. However, on a positive note they did fix it. Computer was older and rather slow though the latter may be more of an issue with the server in the area.
Well run, very clean convenient and friendly place to stay in the center of old city. Owner, Thomas, is very friendly, accommodating and helpful. Rooms are spacious with modern conveniences. Staff is friendly and helpful. Great breakfast is included in AM. Prefer for breakfast start at 6 vs 7am. Most of our tours started around 6.30 and we missed breakfast. Would prefer a larger size pool.
no ventilation or fans that cool the rooms down well enough to sleep
great staff, very helpful informative, Thanks Raul
Staff, specifically Angelica who was incredibly helpful and showed enormous customer service by not cracking while dealing with an angry self-entitled guest who yelled at her about things far beyond her control. Also, the decor was really gorgeous No hot water after dark and not until 4:30am, low water pressure, wifi slow and only in the lobby, windows were not 'soundproof', fan was stuck on high, almost no TP in the room (cold shower at 4am was not fun,) bed hard, no remote. Was not as advertised.
Hmmm--I liked the main entrance, but there's wasn't much going on in that space. At least it looks presentable. 1. Room was not well ventilated. Also, the covers on the sheets were dirty, with stains visible. 2. Room: The lighting in the room was horrible. It felt like I was in a morgue. Brighten it up.3. Room: they never cleaned my room.4. Took 4ever 4 svcs
The room was clean and reception area was well organized. There was one doorman who was very kind to us. I think the main thing about this hotel is probably the location. But don't let that fool you. It's maybe a 7 minutes walk to Avenina Central, which is where everything is in San Jose. We took a taxi, $6, to downtown San Jose on the first night.
Its price There is no way it is 3-stars. It is two stars and that is a very fair assessment. The breakfast is cold, the beds have springs on the surface, the towels are old, stringy, and have stains. The shower curtain and attachments were poor, the staff okay.
Good location if you want to walk around . Hot water and clean , nice bathrooms . Good for the money considering the country . Not all rooms have a/c , not that it's always needed , but the city is noisy at night and the fan only noise helps .
Clean place, friendly staff They need better pillows
very very clean great security friendly staff can't say enough a hidden gem for sure maid service a lil loud but ear plugs are provided !!!
nothing total scumbags paid for a deluxe room and I check in to a terrible room mind you hotel is empty went to front desk and asked to see a regular room and guess what regular and deluxe are the exact rooms saw the gringo and tried to get over demanded a refund or the right room was given a refund and was treated like I did something wrong total rip off
I hadn't stayed at the Del Rey for 12 years. The place was still great, perhaps even better.
Location, location, location, walk to many sights. There are many beautiful women, personally speaking I like being around beautiful girls and no one is putting a gun to you to do anything more than have a drink with them. It is what it is.Never boring ! Nothing. No complaints. Great hotel, great value.