Hotéis em Hospital, San José

Prós: Comfy beds, hot shower, good breakfast.

Prós: Clean, location, price and great service

Contras: Add vegetables to breakfast

Prós: Pool

Contras: should offer fried plantain everyday for breakfast

Prós: Hotel seemed very well maintained and clean. We did not have any issues or concerns during our stay.

Contras: The prices at the restaurant were a bit high. We paid $20 for a veggie burger.

Prós: The room size

Contras: The desserts

Prós: Room was very clean, modern and the bed was comfortable. Very good breakfast. Underground parking. Speedy elevator. Great view from higher floors. Good WiFi and English channels on TV. Quick room service and front desks response to the issues we had with the AC. Receptionist named Joy was nice, friendly and very helpful.

Contras: The water in the pool was freezing and hot tub was barely a “warm tube” and jets didn’t work properly. We called the front desk and they said that they will send someone to fix it but no one ever showed up (we were hanging around for at least one hour since the call). Also, the light in the pool area was off even though we showed up within it’s opening hours. The AC in the room didn’t work properly. Front desk sent someone to fix it but it improved only for couple of minutes and then went back to the previous condition that made our room warmer than a hallway. We didn’t call again because it was late and we didn’t want to change rooms as we were only staying for one night anyways. There was some trash under one of the beds when we checked in. Half of the staff didn’t speak good English. Service at the breakfast was average. Early check ins are not allowed unless you pay $10/h (even when the room is already available).

Contras: Yes I checked in by myself , two days later my girlfriend join me . the hotel charge me $400 extra Even that I placed the reservation to two people .

Prós: The breakfast was really good. They have a buffet, with different options, with the traditional Costa Rican breakfast, or fruit, cereal, etc. The variety reaches every taste.

Contras: The bar at the hotel closes early, even though we stayed on a weekend. We wanted a drink arounnd 11pm and they told us the bar had already closed for the night.

Prós: Cleanliness, amenities

Contras: Location isn't the best

Prós: Th room was really clean and nice.

Contras: The mattress had a kind of a hole, so it was not comfortable. I booked a suite because needed to have a meeting, but turned out that i could not use it for it. The waitress at dinner totally ignored our presence, although a couple next to our table got later and got attention.

Prós: Excellent service, spacious room, excellent food with local ingredients.

Contras: I'm very upset bease it was my birthday vacation,and the pool was under maintenance closed my whole stay .parking garage is very small.

Prós: Nothing

Prós: I stayed at Hotel Ambassador at the last minute because my husband was ill and in hospital close to Hotel Ambassador. My check in experience was difficult as I was distracted and booked the wrong day. The gentleman on reception managed to change it for me and was very helpful despite the fact that we had language difficulties. Definitely my problem and not his. The morning front desk attendant spoke English, was very personable and accommodating and called a taxi for me after breakfast.

Contras: As I showed up not prepared, the fact that there was no shampoo or hair dryer was a minor issue. The room was basic so no clock radio, toiletries except bar soap, no hot water in the bathroom sink so I guess I am a bit spoiled in that respect.

Prós: Friendly receptionist

Contras: Lousy lighting, shoddy furniture, floorboards warped, a cheap cheap room for to much money. And two bucks day for a safe box key, ridiculous when all hotels provide that free. Breakfast experience not good either: take this rice and beans or eggs and be happy

Prós: The breakfast was okay. The second staff member at the front desk (a lady) was very helpful and friendly

Contras: Upon first arriving the guy at the front desk came out to complain, about the car stopping in the front to let me off. No hello no help with bags, not even to help with bags to room. The shower walls was awful, noticeable grimes.