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|San José Juan Santamaria Intl|
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comfortable location close to tica bus station
I liked that it was Costa Rican owned so the money I spent stayed in the country. This is why I chose this hotel instead of the Radisson... however I was disappointed over all with the experience
The service was subpar at the front desk. I paid for a upgrade, which I thought meant I would have a fridge, but it didn't. What I got was a slightly separated second sitting area which had a small couch AND what they described as a 'complimentary stocked snacks and beverages for purchase", not at all worth the extra I paid. The breakfast wasn't very good. Perhaps the most distressing thing was... the safe. I went to use the safe but there was no instructions. Since I travel a lot, I thought I could figure it out. Finally I called the front desk he said he would send somebody. I tried to insist that nobody needed to be bothered and he could just tell me over the phone. He said no he can't because I need a code. I was a bit confused because it didn't seem right that they would issue the code to me. I Waited 15 minutes, but I was meeting a tour and needed to go. I called down again, this time requesting that they just tell me how and again I was told no and that he would send the guy. I explained I was in a hurry so it would be best if he just gave me the instructions, again he told me no. A few minutes later a guy showed up holding a piece of paper with English instructions and I thought he was going to hand them to me, when I reached for them he pulled it away and walked inside. He stood in front of the safe and asked me for the code I wanted to use. I told him, no I will put it in thanks. So he stepped aside but was watching me put the code in. I asked him to leave. There was no reason for them to send someone or to input the code. The instructions were easy to understand. Close door Input 6 digit code and press #. To open input 6 digit code. Seemed shady. I left the instructions inside the safe for the next person. Curious if safes have been compromised before...
Comfy beds Good shower Great boutique hotel close to the park Close to car hire companies offices
Better coffee at breakfast
Inconsistent with bottles of water and welcome drinks
Liked the location, quiet and near restaurants.
The $5 bottle of water at Reception... they should not take advantage of customers on a a necessity item that they should really be providing for free, at least a small bottle for free, or not marking it up to a ridiculous price!
Com localização central em San José, Parque del Lago Boutique Hotel fica a 3 minutos de carro de Estadio Nacional de Costa Rica e a 5 minutos de Parque Sabana. As comodidades presentes incluem acesso grátis à internet com fio, um business center e jornais de cortesia no saguão. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
baseado em 59 avaliações
- Camas confortáveis
- Nas proximidades do centro da cidade
- Estacionamento acessível
As condições variam de acordo com o tipo de quarto e o fornecedor.
Comentários sobre Parque del Lago Boutique Hotel
Atrações mais populares
- Museo de Arte Costarricense 146 m
- Parque Metropolitano La Sabana 0,8 km
- Mercado Central 1,7 km
- Melico Salazar Theater 2 km
- Children's Museum 2 km
- San Jose Cathedral 2,1 km
|San José Tobias Bolanos Intl||5,2 km|
|San José Juan Santamaria Intl||13,8 km|