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2,0
They denied let me rent car
Contras: This office is awful The reason I rented car from Yangjae branch was The manager of Incheon airport office denied to let me rent car. I had rented car several times with my card before. When I landed Incheon airport on 8/26/17 I went to AJ counter which is Avis office in Korea as usual. The lady at the counter told me that I can't rent car because my card is not a credit card . I explained that I had used same card as the other times that's why I left my credit card my home in New York . She said it was the other officer's mistakes who had fired. I told her different day I had rented car and she said the officer was mew that's why I could rent a car which sounds ridiculous to me because I had rented car several times arleady She said she checked computer but there was no record about me Suddenly a man came and he denied to rent car because I yell at them I yelled her because all she did was keep saying no rent car . I couldn't do anything except spend unexpected $300 for the taxi instead of driving rent car at that night I booked same company at Yangjae branch following day I brought my dad who has credit card But they let me rent car right away with same card that Unseo office denied it.
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8,0
Very Nice Agents
Prós: The agents were very helpful and friendly at pickup. They provided a nice car that ran very well and was comfortable. Drop off directions were explained and written direction were provided, very easy.
Contras: There were a lot a small dings and scratches on the car when I picked it up. I took pictures of every defect at pickup. When I dropped off the car the agent asked if the damage on the front was there when I picked up the car. Fortunately I have picture to prove it was. My previous experience with Aviv Car Rental is they will charge your credit card an additional fees 6 months after the rental without explanation.
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3,2
Contras: Tedious return process. A unrealized little scratch at the bottom of bumper was charged US$150.
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9,2
Palermo
Prós: Friendly staff. Excellent rate. Thought collection was a ride away but in fact just a few yards from Terminal. Car in good condition. Damage noted without me needing to. But actually car looked without blemish.
Contras: Hire was in dollars. Charged in euros without discussion. Made it harder to check the rate was right and two currency conversions. One at a rate not of my choosing.
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2,0
Didnt have the car for pickup
Contras: I booked a rental to be picked up at Incheon Airport, and for some reason, when i went to pick up the car, the two girls at the desk said they didnt have my reservation and refused to give me a car. I ended up taking the bus. This is my first and last time renting with AVIS.
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2,0
Korean license only
Contras: They only take Korean license... Something i don't understand because car rental companies should also serve foreigner then how can you have a Korean license if you only came to visit!!
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2,0
They denied let me rent car
Contras: This office is awful The reason I rented car from Yangjae branch was The manager of Incheon airport office denied to let me rent car. I had rented car several times with my card before. When I landed Incheon airport on 8/26/17 I went to AJ counter which is Avis office in Korea as usual. The lady at the counter told me that I can't rent car because my card is not a credit card . I explained that I had used same card as the other times that's why I left my credit card my home in New York . She said it was the other officer's mistakes who had fired. I told her different day I had rented car and she said the officer was mew that's why I could rent a car which sounds ridiculous to me because I had rented car several times arleady She said she checked computer but there was no record about me Suddenly a man came and he denied to rent car because I yell at them I yelled her because all she did was keep saying no rent car . I couldn't do anything except spend unexpected $300 for the taxi instead of driving rent car at that night I booked same company at Yangjae branch following day I brought my dad who has credit card But they let me rent car right away with same card that Unseo office denied it.
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3,2
Contras: Tedious return process. A unrealized little scratch at the bottom of bumper was charged US$150.
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2,0
Didnt have the car for pickup
Contras: I booked a rental to be picked up at Incheon Airport, and for some reason, when i went to pick up the car, the two girls at the desk said they didnt have my reservation and refused to give me a car. I ended up taking the bus. This is my first and last time renting with AVIS.
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2,0
Korean license only
Contras: They only take Korean license... Something i don't understand because car rental companies should also serve foreigner then how can you have a Korean license if you only came to visit!!
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