Hotéis em Palermo perto de Piazza Pretoria

Contras: Tv, safe, elevaotor didn't work. Walls VERY thin. Confused our day of check out but hotel didn't say anything until after we checked out. Once we realized our error, requested refund, they said no so then we we said it was our room and we may come back. They later texted that we made them lose a customer because we didn't go back....so they wanted to be paid for the room twice.

Contras: We should have been informed at check-in about that there was no hot water and no heat. We overheard a guest complaining at check-in and we where sold that it was resolved and everything would be OK within a few hours. To add insult to injury I was given a room that did not resemble anything that I booked although immediately after complaining I was shown another room that was what I did book. (And it was spectacular.) But this new room was cold, very cold, we went out to diner and when we returned a couple of hours later it was still cold. They did immediately help by providing us another room that was much hotter. I understand that issues such as this happens, what I find distasteful was that the gentleman at check-in downplayed it and was deceptive about reality. We should have been informed and allowed us to have a choice.

Contras: Nothing

Contras: Breakfast was poor, coffee was bad, selection was poor

Contras: Nothing

Contras: room was very good but the bathroom clean but poorly maintained

Contras: Italian military vehicles parked outside hotel day and night. Bad feeling. Wanted to stay 3 more days but hotel got expensive and felt unsafe walking around

Contras: Small shower

Contras: Nothing really

Contras: Breakfast is not really diverse but it taste good and was fine

Contras: Dated rooms. Old-school showers where you have to sit in the tubs. Crappy wi-fi.