Friendly front desk staff, good location. poor breakfast selection and service.Small showers.
I never intend to stay anywhere else in Naples in the future. This hotel is beautiful, elegant, convenient, imaginatively renovated in a historic palace, modern, spotlessly clean, yet unpretentious and friendly. The staff members were extremely gracious and obviously proud of the hotel.
Very nice hotel in the most charming part of Naples. Great staff.
the staff was awesome, very helpful. The place was very quaint and very clean. Enjoyed our stay
a very friendly staff, they gave us great recommendations about places to go, the hotel is gorgeous palace hidden in a typical small napolitan street. only one problem: wifi signal was very weak and internet would disconnect all the time.
Great central, characterful and historic location with impressive restoration of part of a medieval palazzo. Staff most helpful. Don't be discouraged by the rather dark street - perfectly safe. Found the aircon set rather high so a bit stuffy but we just opened the window
The stylish rooms, nicely renovated interior The surroundings are so-so and the entrance is really something I would have never imagined to hide a 4* hotel
Charming hotel in the center of the old city. Very kind staff and a good room.
fabulous historic building (inside); large beautifully furnished rooms with all the mod-con's; perfect location in centro storico; grand breakfast room; excellent staff walking down the street and seeing garbage and graffiti...the "norm" in Napoli! also the grungy staircase leading to the second floor is a poor first impression to the hotel grandeur
The staff were very helpful and the location in the old part of the city very convenient. This is a quiet oasis in a (potentially) noisy district. Ignore the off putting entrance, once up the stairs all is very good. People say this area of Naples can be a bit " dangerous" - bag snatching and so on. Our experience was that all the people we encountered were very friendly and helpful - do not be put off. Hard to find so print off a map to give to the taxi driver at the airport!!!!
Hotel was very well furnished, staff was excellent. The location was not very desirable. Lots of graffiti in neighborhood, few restaurants or shops within walking distance. Taxi was only transportation available.
The staff, the rooms were excellent. It's a hidden treasure right in the centre of the old Napoli. It was perfect. The staff really excelled themselves and their sense of pride in their city and it the service they offer to their guests was highly evident.
A quiet haven in noisy narrow streets, in a good position for most of the sights.
Good location - close to the old part of town. Good breakfast. Very friendly staff.
the staff were really freindly.
This newly renovated hotel is an oasis of calm in the midst of the endless bustle of Naples. It is located right in the centre of the old part of the city, in easy walking distance of all major attractions, and a number of excellent local restaurants. It has wonderful facilities and helpful staff, and is an ideal place for a visit to Naples. Highly recommended.
The Hotel staff were pleasant and helpful. Breakfast was tasty and plentiful. The hotel was near the centre of Naples and easily accessed by train and bus.Great hub for visiting Pompeii, Sorrento and Amalfi Coast. Initially difficult to find - address not located on local maps and some cab drivers had great difficulty finding it.
reat staff, very helpful. Good english and the place is new, only two months open. Very large rooms, close to the city center, Nathion Museum, churchs.
Nice staff, clean room, internet working well. No restaurant in the hotel, ugly surrounds with very narrow streets and no parking available.
It was very quiet and clean with great rooms/bathrooms. Very safe. Unfortunately the location of the hotel in the Centro Storico part of Napoli means that while the hotel is very safe the actual district is not so safe or good for tourists (dark, narrow streets). I am a seasoned traveller and am not usually fazed -but this time I felt a bit anxious moving about. Maybe thats just Napoli ...?
Location is Perfect! Easy to go by foot to the old center and shopping area. Free parking!!! The selection for breakfast is not so wide but everything is perfect! The modern hotel just opened. Everything is high level!
Rooms are spacious, clean and well built and maintained. Stay away of the Single Bed, it is small (that's normal in Italy), my suggestion is to book a double room even if traveling alone. Service was excellent. I work in the Travel Industry and I have been to hundreds of hotels Palazzo Decumani ranks high in my personal 4-stars list.
I especially liked the location and the staff all spoke English and were very helpful and accommodating. I would not hesitate to go back again. I loved the breakfast buffett, and I especially liked the security. I can't think of anything I did not like about Hotel Pizza Bellini.
Avante garde in safe neighborhood of Naples. 15 mins to airport. Room was tremendous, clean and comfrotable.
the hotel location was perfect (near major sight but in a less hectic neighbourhood); the resturant next door was recommendable; overall room was confortable one can see quite some design efforts into it but some basic can be better maintained (e.g. the breakfast room was a bit dirty after first round), the room given to us was facing the major street which is a bit noisy and ond had to close window - considering there are so many rooms facing the inner yard and we had booked 4 nights in a row, I was a bit disappointed that they didn't give us a nicer room (but was too lazy to complaint after the first night)
Great location - right next to Piazza Bellini and in the heart of Centro Storico. The hotel is an oasis of calmness and neatness in the hectic (and dirty) city.
1. the room I had was very spacious 2. they had a fast ethernet connection in my room and an ethernet cord. 3. there was a shared computer available 4. lots of storage space 5. about 15 built in hooks on the walls throughout the room that were very handy actually. 6. very nice multilingual staff 1. my sheets had definitely been washed but there remained a stain. i think that set of sheets should be retired. 2. some of the breakfast rolls were fresh, some were not. 3. the shutters for the window could not close completely, so sunlight came in the room before i was ready to wake up.
Large, modern, air conditioned room; friendly, helpful staff. Difficult to find entrance.
The location of the hotel was perfect. The free wifi was very useful. The room was a good size with a bath not just a shower. The view from the balcony of both vesuvius and the bay was great. Staff were very freindly and helpful. The breakfast was a little repetative.
The hotel facilities are good and clean, despite the fact that the building is old. It is located in the center of the city, at walking distance from de Museum and restaurants. The breakfast is very poor. Excellent for one night stay.
We liked the location, the comfort and the design of the hotel. It is a really good value for money We only regret the limited number of TV programmes (no international broadcast but only italian
The room was clean. The location was also good. Breakfast nice but area a little small One of the hotel staff was not helpful at all with site seeing question as we only had one day and wanted to make the best out with a day tour. She really didn't help, and was asking us what we wanted to see rather than telling us what is there to see. Yet another person in the evening was very helpful. Wish we could talk to him in the morning. He sent us to one of the best sites of Naples allowing us to have a panoramic view
Location; quietness once in the hotel; friendly personnel Bathroom a bit outdated; junior suite was on two levels, in the lower level one hears the phone ringing in reception - also at night. Actually ringing should be changed by flashing light
A real oasis in the heart of Naples. Hidden away from the chaotic colourful streets. Surprisingly quiet, tucked at the back of a courtyard - easy walking to museums, shops, Duomo , Piazza Dante. Only drawback is braving the rain as some of the upstairs rooms have outside access!
Small, quiet, elegant boutique hotel, staff was friendly and eager to help. Absolute find.
Peace and quite in a very noisy and congested city.
Nice junior suite with mezzanine bedroom and small terrace overlooking garden; friendly cat; good location, good breakfast by continental standards.
the comfort and the atmosphere, family style there was a leak in one of the toilet facilities, which was not repaired during our stay and we were not offered another room.
The location was perfect for seeing the historic city center area. Near shops and restaurants. Hotel was quiet in the midst of a very bustling city. Hotel was clean, staff were friendly and helpful.
Clean rooms with a nice swimming pool area. Breakfasts were good with a nice selection of cheeses,ham, fruits and cereals and very good coffee. It had a very central location - a couple of minutes walk to the piazza bellini and also the historic centre.
Very clean, nice and comfortable room and staff was very friendly and helpful. Great breakfast offerings. Good value for the money and great location in old section of Naples. No.
The location was great. The breakfast was good and the staff was courteous and very helpful with our lost baggage. The shower was only a drip.
walking destance to the Central. the hotel was clean & new. they have frige and useful desk. a pretty big room. Stuffs don't speak English very much. But they try to understand what I said very much.The internet is too slow in the room. the breakfast is too poor. shower wasn't hot enough.
I liked the easy check in and simplicity of the whole hotel. I could not buy a glass of wine when I came in after the Teatro ! I would have liked to relax with a glass of wine (very British possibly !)
the room was huge! and clean... the hotel was good located and easy to find. i totally recomend this hotel. the breakfast wasn't great. it's better to go to a bar and take a capuccino and a sfogliatella.
Staff was friendly and very helpful. The young lady who cleaned the room found an Ipod one of our party left behind and returned it to the owner.
Room was fine and staff were all very nice Difficult to get Internet access thru both cable and Wifi
staff was helpful, room was very clean interior room without a window was stuffy, hot.
only the location and the size of the room and the lady ( staff ) who helped to confort us ,exterior view is terrible but interior is more beautiful than the picture on the web. I booked this hotel according to Room Facilities . Unfortunately our room had no Balcony & Internet Facilities . I could only used internet from reception place for 5 min. They gave us a room at the top of the building which was very hot and airconditioning was not working .Then they changed our room . There air conditionning was working but it was very noisy and was not possible to sleep while it was working. , Very poor breakfast , cheese and ham/salami should be a must. We had our breakfast in a very small room which has no windows,Noone speak english fluently daytime, there is only young man at night shift.Hanger for towels and toilet paper holder was missing....
The staff were friendly and helpful. The decor was in very Good condition (indeed work on the hotel was not yet complete when we arrived). However when complete the hotel should be of a very high standard. The area around the hotel in common with much of Naples is dirty untidy and noisy. But the hotel itself does not reflect this - it was quite and very well run.
From the outside, it looks dreadful. But once you are in, it's another world. Recently restored, everything looks new, neat and clean. So did our room, which was also quite large. Excellent location to visit old Naples: parallel to Corso Umberto, it's really two minutes off the Basilica of Santa Chiara. The area is not top at night: it's a side street, small and with no parking facilities close to it (well, a 5 minutes walk to reach private parkings). Basic/poor breakfast (better to take advantage of one of the many nice "Pasticcerie"!). Last thing: even if the room was spotless, there was like a storeroom/wardrobe a bit dampy (but you could simply keep the door closed) in which an automated fan turned on in the morning and was a bit noisy: in case, ask to switch it off.
Helpfull staff There was nobody at the recepsion desk at nigth till 08.00 A.M.they gave us four keys to enter the apatment,exterior doors,flat door and the room.
staff is very freindly if there is something in the night or early morning, you cannot find contact
well situated noise of the traffic outside
Location, helpfulness of the staff, the room...etc!!Everything was simply perfect!!!
Central location, walking distance to main sights. Rooms were kept impeccably clean. Fresh crisp towels provided daily. On return from breakfast to pick our things for the day we always found room already done up. Extremely top value for money. Staff very helpful especially Gennaro. Nothing!