Hotéis em Nápoles perto de Naples Cathedral

Prós: Great location, very nice room (814).

Contras: The restaurant service was very slow at dinner, and the bar and restaurant were clearly short staffed.

Prós: A very pleasant hotel, with nice rooms, very clean, all facilities in and around, very good breakfast and complete,

Prós: Location cleanliness

Contras: Noise from streets! So I had to sleep with earplugs. Good breakfast but artificial orang juice (concentrate) instead of natural one

Prós: Location and a nice roof top bar and restaurant although the menu is limited

Contras: Nothing

Prós: Great location near city center. Very clean hotel.

Contras: The garage was a big caos and not very cleaned. Entrance to the hotel from the parking wasn´t very easy.

Prós: Breakfast on the roof terrace was superb. Location was spot on for exploring the city on foot and metro some 50 meters from hotel.

Contras: The only little gripe was our executive room was rather small for two people. the bed was very comfortable but room 821 has lovely view and large terrace but the room is comfortable for one person tight for two.

Prós: Location is really good. Right between the important Port (i.e. to go to three little islands of Capri, Procida and Ischia) and the bustling city center. We arrived very early in the morning and was pleased that the lady in the reception managed to give us the room right away. Though not as impressive-looking from the outside, inside is really nicely decorated. The room also seems to be newly renovated. Breakfast hall at the rooftop offers magnificent view and breakfast is awesome.

Contras: Perhaps to have a bottle of water in the room plus some coffee/tea making set would be really a good addition.

Prós: Extra friendly and polite staff, amazing rooftop view for both breakfast and dinner, and excellent Baba. Piano wasn't out of tune like many hotels, so if you have it in you sit and play.

Contras: If I am supposed to mention a couple of minor issues WiFi was out of coverage in the room yet works fine in the bathroom, so go figure the pros and cons :)

Prós: Really good hotel for the price we paid. Not to far from the city center and the castles. The breakfast buffet was really good, did not have it on my day rate but it was worth it to pay for it.

Contras: WiFi was not easy to access.

Prós: Most of the staff were friendly, but a few of the waiters were quite rude! Nice outside bar on 9th floor.

Contras: Service at dinner and lunch was very slow.

Prós: The hotel is right opposite the central station.

Contras: The area can be a bit scary at night.

Prós: Overall the hotel and room were very nice. Breakfast was included and it was delicious. Also, the restaurant was very nice for lunch and dinner. I was here to present at a conference and the conference rooms of the hotel were nice and they provided folders, papers, pens, and water for participants. The hotel was right next to the central metro station which was very convenient to get on the metro and do some sightseeing. However, I don't think this hotel is in a "tourist area" and it is more where the locals go to catch the bus and the metro.

Contras: The hotel is in a sketchy area and the room I had was noisy. I would not go out after dark. I was sexually harassed on the street one night while I was trying to get dinner. During the day was okay though. The room was also cold at night and no matter what setting I put the thermostat at the temperature never changed. The tv and treadmill in the fitness center did not work. Also, the business center was not available due to renovations. In addition, I asked the front desk staff what/where there was to sightsee and I was just given a city map with no indication of where things were located. The woman just circled a broad area of the map and told me to go there. That was not helpful at all.

Prós: Clean good value and THE closest to train station. Other hotels advertise they are close but you would have to navigate across very busy streets. Staying at this hotel because of its proximity to the train station was the best move we could have made!

Contras: Staff was not helpful over a few small matters.

Prós: Excellent location, clean room and good breakfast.

Contras: Extremely small room with very soft/worn mattress, safe deposit box in room does not work and extremely small shower stall (can't even bend down).

Prós: We were a family group and we booked 4 rooms. Due to an offer we selected the deluxe rooms and it was an excellent choice. King beds and good airco and wifi. Try to have a room with balcony at 6th or above floor. You see the back of the train station-ugly- but also the sea and Vesuvius vulcano. The breakfast was very complete- you can order expresso coffee. The gym is quite basic with no dressing rooms. The lobby is large and plenty of comfy sofas. Next door to the metro and train, easy if you want to visit Pompei. We recommend this hotel. Lots of restaurants next door and a very good supermarket at the train station.

Contras: The surroundings are on the low end of Naples, train station style. We felt safe, anyway.

Prós: It’s really close to the train station Napoli Centrale

Contras: The breakfast was always the same...exactly the same..no variation in a week

Prós: Very clean, rooms were perfect and the breakfast was very good. All staff were extremely helpful and very friendly. Would definitely stay here again.

Contras: Nothing

Prós: Close to the metro, room is nice clean

Contras: Paid parking, no free bottle of water and the breakfast is below the average I will attach picture how they served our cappitino cups and there there no space for us also there is no iron in the hotel and the parking they can't speak English with very difficult access

Prós: Good location for exploring the city. Great breakfast selection and high quality dining in the evening . Friendly and professional staff.

Prós: The location at the central station was excellent. The hotel has a restaurant, though we found the menu limited. There are a number of other restaurants close by. Tea and coffee facilities were supplied, there were two chairs and a desk, a frig, WiFi worked OK. There was a little balcony overlooking the square below and the window could be opened. There was a bath.

Contras: We had trouble regulating the temperature in the room, especially at night; we were either too hot or too cold, leading to disturbed sleep. When I left a note asking for the bath to be cleaned, it was done; otherwise, no. I realise that most people take showers rather than baths, but still, the bath should be cleaned every day.

Prós: The suite room is luxury and reasonable. Access to station is perfect. There are supermarket and book shops in front of the hotel. Perfect location.

Contras: Nothing.

Prós: Lovely hotel (bar the check-in manager on reception) modern, comfortable bedrooms, good location and great breakfast.

Contras: The manager on reception, Antonio I believe, was totally devoid of charm and manners. The computers were down when we first tried to check in and were barked at to leave our luggage with the attendant (without taking our names) then we came back later to check in he was surly and rude, kept asking for passports and bank cards several times and throwing them back at us when he was done. Didn’t tell us what time breakfast was, or checkout, and was already speaking to someone behind us before he’d finished with us. Very unwelcoming. Antonio - I think a brush up in customer service will do you the world of good. Oh, and you should be able to provide an iron - surely standard in a 4 star hotel?Grazie.

Prós: Really helpful and friendly staff. Beautifully clean room, comfy bed. Nice selection in mini bar.

Contras: Treadmill in gym needs updating. Breakfast was limited. Quite far from either of the bus stops to the airport.

Prós: The staff were nice but the hotel is not in the best part of town a lot of homeless people and Litter

Contras: The staff were nice but the hotel is not in the best part of town a lot of homeless people and litter. The room was very modern but the bed was very uncomfortable and even one night in it we both had pains the next day, three nights later and our holiday did not end on a good noteC

Prós: Nice rooms, helpful staff, breakfast food, short walk from termini

Contras: Shabby district

Prós: Good location, perfect room and bed and good breakfast. Staff is perfect as well.

Prós: Everything, especially breakfast and the room

Contras: Very nice Hotel,opposite the harbour. All the staff,from Roberta of Reception, to all the waiters where great.The room was beautiful, also the small terrace on the last floor overlooking the harbour was nice.

Prós: Room clean. Daily nicely cleaned. Breakfast good. Friendly staff. Good airco. Good wifi. Good location.

Contras: I stayed here before but wasn't that enthusiastic this time. We had a triple room but actally not enough space for three people, felt very crammed. In he bathroom almost all fittings were loose, felt a bit cheapish.

Prós: While every thing around was closed it did have a basic dining room that was sufficient. So we could get an in house meal. Also we were within a 15 min walk of the ferry bus's and trains.

Contras: Not a hotel problem. It is opposite the harbour so everything is closed from 6.30pm.

Prós: We made reservations for three nights, and we stayed only hours and next day rushed out of there. It was the worse stay in any hotel we have ever been to. Imagine the location being in the worst part of the city you live in. The room was small, atrocious, the chair was so overused that none of us could even sit on it. The bathroom was atrocious; tiny, no shelves, cabinets, counter top. We had to put our toiletry bags on the floor. Italy is our favorite country, but this hotel should be ashamed of themselves for even using the word "Palazzo".

Contras: Everything. We ran out of there like bats out of hell. Atrocious! We are not the kind of family seeking luxury. You get what you pay for, but this is an embarrassment to the hotel business not to say Italy. The surrounding area was so bad, that the hotel staff lock the doors day and night.

Prós: Great experience! Very clean and cozy place, nice and friendly staff! Pictures on the site are not photoshoped! Large room with big terrace (on 6 floor). Room cleaning services were provided daily. Also, you can eat plenty of fruits at breakfast. A nice place to spend a pleasent time!

Contras: What I can say that I did not like, or surprised me unpleasant, is the robbery used by the Neapolitans. When you order a taxi, or eat at a pizzeria on a street corner. In the rest ... as in Naples!

Prós: Were the croissants extra flakey? The bed extra comfy?The room

Contras: What could have been better? staff attitude. the receptionist that attended to us was rude and not passionate .

Contras: We chose the hotel because it is within walking distance of the station. Unfortunately the area between the station and the hotel is full of undesirables. Whilst we are seasoned travellers and knew to not make eye contact and how to protect our valuable from pickpockets, I would be very worried about more naive holidaymakers. The restaurant is the hotel is outsourced! The service was appalling and we ended up walking out and going to the bar where we got a snack from a pleasant bar man. Generally the staff at Reception were very helpful. However, when we checked out someone new was on duty. He insisted that, although we had pre-paid through booking.com,the payment hadn’t gone through and we had to pay again. We protested and luckily had printed out the booking which clearly said PAID. We said he’d have to take it up with booking.com. (Was this a scam - a similar thing happened to us last time we were in Naples which is why we had booked through booking.com and booked a chain hotel.)

Prós: It’s the third time we spend vacation in Palazzo Caracciolo. As usual everything was great. On the reception were waiting us very kind, professional and with smile Gennaro. He is very atteentive and friendly. He made for us free upgrade and we had such a wonderful room. You don’t have to wait for anything, it’s always fast work here. Room was amazing and very big. One of the best things I like in Palazzo Caracciolo is the bed. When you come back to your room and lay on the bed, it’s perfect for relax, because it’s extremely comfortable. Gennaro gave us recommendations about places to visit in Naples, and also advised to spend relaxing time on the jacuzzi at the terrace of the hotel. Breakfast is very delicious, full of tasty food, different fresh juices, nuts, cheese, fresh salmon, fruits, vegetables, jams, honey, bakery. The hotel is perfect in any apects. We always stay in this hotel while in Naples. Great thanks to Gennaro. Grazie mille!

Prós: It’s the third time we spend vacation in Palazzo Caracciolo. As usual everything was great. On the reception were waiting us very kind, professional and with smile Gennaro. He is very atteentive and friendly. He made for us free upgrade and we had such a wonderful room. You don’t have to wait for anything, it’s always fast work here. Room was amazing and very big. One of the best things I like in Palazzo Caracciolo is the bed. When you come back to your room and lay on the bed, it’s perfect for relax, because it’s extremely comfortable. Gennaro gave us recommendations about places to visit in Naples, and also advised to spend relaxing time on the jacuzzi at the terrace of the hotel. Breakfast is very delicious, full of tasty food, different fresh juices, nuts, cheese, fresh salmon, fruits, vegetables, jams, honey, bakery. The hotel is perfect in any apects. We always stay in this hotel while in Naples. Great thanks to Gennaro. Grazie mille!

Prós: The bed was super comfy

Prós: Well maintained hotel in an historic part of town - close to Metro, the Archaeological museum, and many of the great walking streets of Napoli

Contras: The surcharge the hotel applied at checkout for 2 people staying in a double room was offensive.

Prós: Common spaces were beautiful and location great. Restaurant was delicious for dinner.

Contras: Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.

Prós: Excellent breakfast with a widegree selection. The hotel staff were pleasant aND helpful. Naples is a hectic city and this hotel was like an oasis!

Contras: There is no clock in the room... my only complaint.

Prós: The hotel was lovely - in a beautiful restored palazzo- and we were able to walk to it from the train station which was handy. Reception was very well organised. The hotel is very close to all the areas tourists would want to visit. The room was lovely and the hotel were able to give us a room with a really nice balcony/terrace as we requested. I can't comment on breakfast/dinner as we did not have either.

Contras: Difficult to think of anything negative though it was a little pricey considering it did not include breakfast

Prós: Nothing

Contras: On bottle of water only is complimentary, we are two person!! 7 € for rooms services plus 4 for extra bottle =11€ . I really did not like this.

Prós: Beautiful hotel and really friendly staff. When we arrived in Naples, we were very surprised at the journey on foot from the station to the hotel. The hotel is gorgeous but does not fit into its surroundings! Everything around it is run down, filthy and derelict. We had no idea Naples would be like this. We were advised not to stay out after dark as the location is not the best and pick pocketers are common. We decided to venture in the other direction one afternoon in the hope that Naples wasn’t all bad and we were really pleasantly surprised. After about 10 minutes in the other direction, we found the main town and this was much better and full of shops and restaurants so this was a plus. It would have been much nicer to stay in this area. We stayed here for just 2 nights on our way to Sorrento to do Pompeii and Versuvio. This worked well being so close to the station and took us about an hour on the local train to get there.

Contras: We would have preferred the hotel to be in the main town as the location was terrible. Close to the station was a plus for the purpose of our visit but in being so, it was quite an intimating and scary neighbourhood to walk through, especially at night.

Prós: Very comfortable bed after a long night of Travel. My husband loved the breakfast and Thought the price was reasonable.

Contras: Room is small.

Prós: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.

Contras: Key cards did not work reliably for rooms

Prós: Good breakfast. The food is always full.

Contras: The place is a little bite hard to find. Ni

Prós: Small modern hotel attached to station making it so easy to take trains to all the sites. Great Bar/restaurant downstairs food amazing.

Contras: Beds a bit hard

Prós: Good hotel directly at Central Station

Prós: Friendly staff, very modern and clean, entry possibly directly from the station, good price

Contras: It's a rough neighborhood, given. But easy access to trains and to local transportation.

Prós: Staff were wonderful, helpful, and multi lingual. A fabulous pizza restaurant is just around the corner and was recommended by front desk. Hotel is next to train station complex, with an easy entrance to that building and the metro. Other comments referred to neighborhood as seeming unsafe, but compared to Los Angeles, the street outside this hotel was fine.

Prós: The location The staff

Prós: Room

Contras: Staff not friendly. Breadfast not good.

Prós: Nice hotel rooms, very spacious and clean. Good location (next to main station).

Contras: Breakfast

Prós: Clean spacious room, great for 3 people!

Contras: Breakfast was terrible! There were no eggs when we arrived, when we asked for more the eggs came SUPER cold, like out of the fridge cold. The guy in charge of breakfast was so grumpy, huffing and puffing, banging things around that we didn’t even bother to complain. The area is dangerous to walk at night, the hotel is in the train station. Far from everything…

Contras: The restaurant was closed.

Prós: Easy access to Naples central train station just a few minutes walk away. Room was clean and comfortable with air conditioning that actually worked! Hotel restaurant offered a good menu with fair prices. Good choice of continental breakfast items - both sweet and savoury. Would definitely stay here again for a central Naples stop over.

Contras: As with any busy city centre hotel, the room showed signs of wear and tear and so needed some minor decorating and repair jobs. The hotel is on a main street by the railway station so it was a little noisy but definitely not a deal breaker. Only stayed for one night so didn't really encounter any major negative issues.