Hotéis em Nápoles perto de Naples Cathedral

Prós: The position is perfect the staff friendly the rooms nice and clean. I will always go back.

Contras: They could use a little music in the breakfast area. It’s dead!

Prós: Hotel corridors were pretty.

Contras: Everything else! Uncomfortable beds, inhospitable staff, Wi-Fi totally unusable, shower temperature fluctuated from scalding to freezing, and room was rather depressing. I would never recommend this hotel, nor would I stay here again.

Prós: Friendly reception and helped organise trips, would have been useful to know all trips needed to be paid in cash

Contras: Breakfast and breakfast staff, did not feel welcome and of eating after 10 less choice

Prós: Very clean, great location.

Contras: They don’t allow guests to control the thermostat which is not ok. Our room was so hot (78 Celsius) that we could not sleep the first. We brought this to their attention the next morning and they told us we cannot change the settings but that they would change it to a more comfortable temperature. However as we were going through our day and returned that night it was still hot. We called from our room and they said they cannot lower then temp. Very disappointing that they do this. They also do not have one single iron in the hotel. Also not good for those of who do not want wrinkly clothes

Prós: The location was great. Only a short, pleasant walk to the main sight-seeing areas and there were a couple of fantastic restaurants just around the corner. Napolitan pizzas are a must try! In general, food was delicious and very affordable. The hotel rooms were spacious and nicely decorated.

Contras: Reception could be better. Though the minibar was stocked, it would be nice if free bottled water were available on the first day as the supermarket was quite far.

Prós: Staff, accommodations Location

Contras: Nothing. Everything was exceptional

Prós: Excellent Location, lovely room and very helpful and friendly staff.

Prós: The location was perfect , the style and rooms were big enough. The bathroom was a little outdated and some water damaged but overall It was a perfect place to stay

Contras: The bathrooms need some work .

Prós: Location was perfect. Was very clean, bed was comfortable and spacious. Breakfast was good.

Contras: The room was very dark.hardly any natural light could come in

Prós: Rooms were clean and very nice, the hotel breakfast was also good. Great location.

Contras: Some of the staff weren’t exceptionally helpful

Prós: Bed was really comfortable and the location is great. Hotel restaurant is pretty solid. Breakfast was amazing.

Contras: Parking is quite expensive and it took 15-20 mins to get the car back.

Prós: Nice room, if small. Very nice breakfast and bar area on the top floor.

Contras: The location on Piazza Garibaldi is convenient but has its drawbacks, number one being the loud and crazy traffic. The windows are good at blocking almost all the noise, but some gets through.

Prós: Room was great with balcony. Great view of Vesuvius right in front. Fantastic breakfast and great rooftop bar and terrace. Great transport links and also easy to walk to where I wanted to go. Very short walk from bus from/to the airport

Contras: Area didn't feel like the best - felt a bit wary.

Prós: Located near train station in Naples in a "rough" neighborhood, the hotel was a quiet oasis. Had early morning train to catch. Without asking the staff offered a bag breakfast to take on the train.

Prós: the rooftop lounge has a great view and is a nice place to sit in morning or evening

Prós: From the moment I arrived the staff were extremely helpful and polite and friendly . They are a credit to the hotel . They even managed to get me a reservation at a great restaurant last minute on a Saturday night and got me a cab in minutes .. the upgrade was greatly received after a long days travel and I can’t thank you enough ! Breakfast was beautifully laid out and the staff were attentive without being overbearing . 20/10 from me . I’ll definitely book again when I return to Naples later in the year . Grazie grazie grazie !!

Contras: There were no negatives

Prós: Great location near to the railway station in Piazza Garibaldi. Fabulous breakfast in the rooftop bar/restaurant/rooftop terrace.

Prós: Location is near the central station, with its advantages and disadvantages. Close to everywhere. Pillows were rock hard but upon requesting different pillows everything was great.

Contras: All was OK

Prós: All staff were great, and very helpful and friendly. We had dinner in the restaurant and it was 5 stars quality! Hands down the best experience I have ever had dining! Food was Bellissimo!

Contras: Noises on the street were a little loud in the middle of the night (can’t be helped though!) and the bed/pillows very firm/slightly uncomfortable. Everything else was perfect!

Prós: Room was large with high ceilings and shutter doors to window/baclony overlooking square. It was a little noisy but coming from London didn't really notice.

Contras: Breakfast had all the usuals but all a bit bland and kept having to ask for things that should have been readily available

Prós: The breakfast and the staff very nice. They gave me a room upgrade

Contras: The carpet in the room, it’s smell terrible! Too much noise from the street! I couldn’t sleep! The mattress was not so confortable

Prós: My partner and I had a lovely stay here. It was a short walk from the train station, and we were able to explore Naples on foot easily from the hotel. The staff were fantastic! We made the most of the facilities (spa and room service). It made for a very enjoyable stay.

Prós: I had my first experience in the hotel's spa and it was super relaxing. I also booked to travel to Pompeii through the hotel and the reception staff were more than helpful.

Contras: I only had one bad experience when I first ordered a steak from the hotel's restaurant. It came out raw even though I'd ordered medium rare. When I brought this to the waiter's attention, the steak was replaced immediately.

Prós: Common spaces were beautiful and location great. Restaurant was delicious for dinner.

Contras: Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.

Prós: I was greeted by the sweet Mr Gennaro at the check in counter. He made my check in smooth and made sure to offer his help in any of the things I was hoping to do on my trip. Then there was Mr Gennaro from the spa. He exceeded all expectations with his kind and helpful attitude. My cellphone charger had died and I needed a place to get one soon, he instead gifted me one he has laying around and told me not to worry about it. So this honest review of his amazing hospitality is my thank you. I highly recommend this hotel, it is beautiful, in the center of so many awesome things to do, the staff is so very helpful and the rooms were tidy and comfortable.

Contras: That I had to leave so soon!

Prós: Good breakfast.

Contras: Poor service, and the wifi did not work for 2 out of 4 days of stay.

Contras: Room too hot. Noisy. Heard noises all night.

Prós: Rooms and the Palatial interior Courtyard

Contras: Neighbor was a little rough but eclectic

Prós: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.

Contras: Key cards did not work reliably for rooms

Prós: The Palazzo Caracciolo was the best part of my visit to Napoli. I have dreamed of visiting this part of the world for many years and without my stay at the Palazzo Caracciolo I think I would have been a little disappointed in my visit to Napoli. The Hotel was fantastic!!

Contras: Weather

Prós: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats

Contras: The gym facilities are terrible for weightlifting. Good for cardio.

Prós: The hotel is located in a very centre and it is close to metro station and places that I wanted to reach.

Contras: The staff promised to provide invoice via email which I never received.

Prós: The staff very nice.

Contras: The room was horrible.

Prós: I did not take breakfast. Lift is too small and emvironment is not good. I left hotel before AM7:00 but reception (counter was closed becasue too eraly) so I had to return room key at reception door.

Contras: I expected Naple a beautiful bay (my image) but entrance of hotel was not like a normal entrance. Early in the morning, I took reserved taxi to airport, I had to stand out of Hotel since I did return key. Once I get our, I can not enter the hotel door.

Prós: The amenities (sauna, hot tub, breakfast in room, drinks in the fridge)

Contras: Decor seemed a bit dated. Breakfast was not fresh (scrambled eggs and bacon had been reheated)

Prós: Jacuzzi tub!

Contras: Didn’t get breakfast, although ordered it the night before

Contras: No wifi in room. The front door would not lock, very unsecured. There were mosquitoes in the room. The bathroom was tiny and you had to step over a bidet to get into the shower. The heater didn't work.The employees were rude

Prós: Excellent location with nice friendly staff, trying to help you with everything.

Contras: Room and beds are uncomfortable. Bathroom small with min. supplies.

Prós: Breakfast was delivered to the room every morning. Spacious room with a nice jacuzzi. Location was pretty good.

Contras: Wifi was super weak in room 9.

Prós: The staff was amazing and very helpful!

Prós: Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull.

Contras: A bit strange building, where the hotel is situated, without special signs about hotel. Poor breakfast like in majority of italian hotels.

Prós: Super friendly staff, perfect rooms.great!

Prós: Modern interior, very nice bathroom, close to port for ferries.

Contras: Noise of the tv from reception

Prós: I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing!

Contras: The onlu one thing that there was confusion when we arrived. We couldn't find the hotel, coz it's not like they have some billboard on the road or adv ecc. We took the elvator, came to the door of the hotel, and no one opened a door to us, coz' the guy from reception left it... we were waiting kinda 15 min before he came, and we were thinking that they just have stolen our money and our bank accounts are already empty.... lol...and 1 more thing, i didn't like that there was a lot of garbage downstairs... but it's what Napoli like!!! U can do nothing.

Prós: Good value hotel Next to train station

Prós: It was comfortable and very clean. Alexandro and Salvatore are helpful, professional and friendly. I have stayed in this hotel several times as the location is ideal - it’s near the train station, metro and buses. Thank you both.

Contras: There is nothing to dislike.

Prós: The rooms

Contras: Reception team is helpful, however, i think that they need to be more friendly and engaging with guests.

Prós: The bed was very comfortable and the shower was good.

Contras: The booking indicated a city view and a balcony and a spa tub - none of which was true. The view out of my window was straight onto the next building. It is also not soundproof, as claimed, although the property is not noisy. None of this was problematic, but it is misleading advertising. The room was not thoroughly cleaned - someone's old sock was hanging from the ceiling covering the smoke alarm. The split-level suite is not actually useable. The whole bottom level is empty except for one small chair in the corner. The top level is simply a bed. With no furniture on the bottom level one is forced to just be upstairs on the bed the whole time - I might as well have had an extremely tiny hotel room. I had thought that my choice to stay close to the station was convenient. In fact, the area around the station and the street that the hotel are is filthy and I did not feel safe walking around there. As a result, I made sure I was back on the property by sunset - this ruined what I had hoped would be pleasant evening (my only evening) in Naples, walking to a restaurant in the historical centre. I would rather have spent a little more on taking a taxi to get to accommodation far from that area.

Prós: Great hotel in great location. Comfortable room size. Shower slightly too narrow so water went onto the floor but water was hot and it was clean. Breakfast included lots of choices. Dinner was excellent, really filling for the money. I stayed for business and I would stay again as it's very central.

Contras: The bathroom door handle was broken and it was a little shabby around the edges.

Prós: Staff was very friendly, convenient location

Contras: Stairs

Prós: Outstanding staffs, friendly place.

Prós: Far from my expectation particularly the facilities in the hotel. The staff are nice and helpful but not good enough for knowledge of the city.

Contras: Facility is too outdated.

Prós: Close to railway station and handy to town. Great place to come and go from.

Contras: Building is old and seems to be struggling to exist at all. It is a beautiful building of a by gone era. Noisy, lift worked about 50% of the time.