Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
Informações sobre aluguel de carros em Nápoles
| Local de retirada | Nápoles |
|---|---|
| Tipos de carros | Compacto, Conversível, Econômico, Luxo, Mini, Médio, Normal, Premium, SUV, Standard, Van |
| Agências de aluguel | 77 |
| Agências em aeroportos | 35 |
| Locadoras populares | Hertz, Sixt, MAGGIORE , Budget, NOLEGGIARE |
Aluguéis baratos de carros em Nápoles
| Econômico | R$ 31/dia |
| Compacto | R$ 45/dia |
| Médio | R$ 61/dia |
| Standard | R$ 67/dia |
| Normal | R$ 97/dia |
| SUV | R$ 68/dia |
| Mini | R$ 31/dia |
| Premium | R$ 170/dia |
| Van | R$ 95/dia |
| Luxo | R$ 196/dia |
| Conversível | R$ 119/dia |
Os melhores preços encontrados por usuários do KAYAK nas últimas 24 horas.
Avaliação e diretório de aluguel de carros em Nápoles
1ª posição
Enterprise
Melhor avaliação
8,5 Excelente (12.802 avaliações)
2 agências em Nápoles
╳
Enterprise avaliações
Locais de aluguel
Enterprise
Locais de aluguel em Nápoles
Viale Comandante Umberto
+39 081 741 9613
Viale Umberto Maddalena N. 21
+39 081 751 8899
Todas as Enterprise avaliações
Enterprise avaliações em Nápoles
A partir de R$ 34/dia
2ª posição
Avis
Oferta mais barata
7,6 Bom (2.250 avaliações)
2 agências em Nápoles
╳
Avis avaliações
Locais de aluguel
Avis
Locais de aluguel em Nápoles
Aeroporto Di Napoli
+39 081 780 5790
Pizza Garibaldi 92
+39 081 284 041
Todas as Avis avaliações
Avis avaliações em Nápoles
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
8,0
Prós: The two guys were really helpful. The best I've ever seen at a car rental desk. The woman was extremely disrespectful, with me and especially with other customers. She should not work with people. Not a good advertising for the company
avaliação de
-
2,8
Contras: Unfortunately, Avis gave us a different category car. Instead of having a convertible Fiat 500, we received a standard Fiat 500. Given that we booked and fully paid a convertible one at a higher price than the standard one on 28.04 to make sure we h
avaliação de
-
3,6
Not what I expected
Contras: Firstly, I had wrote in to say I'd prefer a Mercedes or anything except for an alfa romeo and what I got in the end was an alfa. Also, I wasn't informed that I needed 2 credit cards for deposit ; one visa and one mastercard which I did not prepare beforehand which resulted in so much trouble and delay when I picked up the car at almost 12am. Utterly disappointed.
avaliação de
-
2,0
Terrible Service / No Lost and Found
Prós: The people did a quick check on the vehicle and processed the return quickly.
Contras: We left a very important item (an heirloom glass jar filled with sand) in the center console of the vehicle and when we called the drop-off location they were very rude about helping us find the item. Then we called back and they still were not helpful. It seems they did not look through the vehicle thoroughly and we have still not been able to recover the item.
avaliação de
-
2,8
Contras: Unfortunately, Avis gave us a different category car. Instead of having a convertible Fiat 500, we received a standard Fiat 500. Given that we booked and fully paid a convertible one at a higher price than the standard one on 28.04 to make sure we h
avaliação de
-
3,6
Not what I expected
Contras: Firstly, I had wrote in to say I'd prefer a Mercedes or anything except for an alfa romeo and what I got in the end was an alfa. Also, I wasn't informed that I needed 2 credit cards for deposit ; one visa and one mastercard which I did not prepare beforehand which resulted in so much trouble and delay when I picked up the car at almost 12am. Utterly disappointed.
avaliação de
-
2,0
Terrible Service / No Lost and Found
Prós: The people did a quick check on the vehicle and processed the return quickly.
Contras: We left a very important item (an heirloom glass jar filled with sand) in the center console of the vehicle and when we called the drop-off location they were very rude about helping us find the item. Then we called back and they still were not helpful. It seems they did not look through the vehicle thoroughly and we have still not been able to recover the item.
avaliação de
A partir de R$ 80/dia
3ª posição
Budget
7,4 Bom (4.199 avaliações)
2 agências em Nápoles
╳
Budget avaliações
Locais de aluguel
Budget
Locais de aluguel em Nápoles
Aeroporto Di Napoli
+39 081 780 5790
Piazza Garibaldi 92
Todas as Budget avaliações
Budget avaliações em Nápoles
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
3,6
Prós: Nothing
Contras: budget agent shouldn’t have forced me into a larger sized car than I requested in my reservation. Due to her negligence of my situation, she gave me a mid sized crossover, did not fit in the streets of amalfi in the countryside where I was staying. As a result I had a scrape on the bumper and rim.
avaliação de
-
6,0
Prós: Staff was great, car was good working order and exactly what we asked for
Contras: We returned the car 50 minutes after our allotted time (2:50pm instead of 2:00pm) because of unexpected traffic and we were charged an additional 100$ for an entire day. The staff says it’s automatic charge past 15 minutes in the computer. We are very upset.
avaliação de
-
2,0
Prós: Nothing
Contras: For starters They did not have the car I had selected. I understand if the car was not available that day, in this case they didn’t have any BMW X2 as a part of their fleet. I would’ve written a full review but the text is limited in this field. Don’t book with them! I wasn't the only one duped.
avaliação de
-
10,0
Great service!
Prós: Shuttle pick up was smooth and easy. Not a long wait at the rental Center. While returning the car was met by a pleasant representative who quickly processed us so we could get to the airport !
Contras: N/A
avaliação de
-
2,0
Prós: Nothing
Contras: We weren’t able to pick up the rental. They wanted a 700 euro deposit which we did not have. That’s ridiculous! How does anyone afford to rent a car with this company?
avaliação de
-
3,2
RENTER BEWARE: BUDGET IN NAPLES WILL PIN YOU FOR PRIOR EXISTING DAMAGE
Prós: nothing
Contras: Upon arrival, it took 1.5 hours just to get the car even though there wasn't even a line. The staff at this location was just very lazy and slow and practically incompetent. It was nothing like getting a rental car in the states where it takes all of 10-20 minutes to get in and get out. We used the car probably 3 times out of the 4 days we had the rental and nothing happened - no accidents, no scrapes, no doors were opened on the vehicle - nothing happened to the car. Dropping off the car was a literal nightmare. Even though my husband and I conducted a walk through assessing any damage to the car prior to leaving the car lot, the employee checking the car back in to inventory pointed out TINY insignificant scratches on the car that were previously there and we ended up with a 450 euro bill for so-called "damages." We bought insurance thankfully, but these slimy people took advantage of us in a HUGE way and I have never had such a poor experience in my life. I will be reporting this to Budget headquarters and will never rent with them again.
avaliação de
-
7,2
Prós: Enrico at drop-off was great. Car was great.
Contras: I was lied to about insurance and required to purchase their insurance and the total bill was double what was quoted. I did add gps, but that should not have accounted for all of the extra
avaliação de
-
7,6
Surprise!
Prós: The car was almost brand new and was very nice.
Contras: However, we did not receive the BMW 5-Series we reserved, but were required to provide TWO different credit cards that were each charged the full rental amount! Ridiculous! The only other card I had was a debit card which held my money hostage during my vacation. The staff was helpful, but this secret policy is terrible! In addition, price was higher than quoted in reservation.
avaliação de
-
5,6
Contras: The VW Up is a car with transmission issues as I found out by driving it up that Almalfi Coast roads and then by Googling it. An automatic that stalls and does not kick into gear especially in 2nd is scary uphill and on an autoroute. You should eliminate the car from your fleet. The pick up and drop off don't have much space and it was stressful. Then again Naples is a hectic and stressful city. I don't feel like I got a fair deal because of the fear of not being able to accelerate and count on the car to actually move especially in a place with so many very aggressive drivers.
avaliação de
-
2,4
Worst place to drop off a car.
Prós: Nothing - when I finally got to leave the car at the rental place.
Contras: No signs, employees could not be distinguished from the people on the street - no badges, shirts. Instructions inadequate - you don't drop off at the budget office, you drop off on the other corner of the building which can take up to 30 mins to get to by car because it's Napoli. Then, the process jumped from $268 (which was on the form at check in, and in line with what was promised on kayak) to 298 €!! That's $340. And kayak has no customer support and budget won't address this problem so I guess I will issue a charge back with my credit card company.
avaliação de
-
4,0
Prós: it takes more than to hours to recieve the car
avaliação de
-
7,2
Needs better hours, and better drop off locations. More clarity!
Prós: The car. it was good.
Contras: The rep told us 3pm sunday the office closed, but in fact, it closed at 1pm. i think she mixed up 13:00 and 3:00 Anyway, the alternative hotel location was given, but there was no one there to do the check in check. so...a little unnerving to hand over your keys to someone.
avaliação de
-
7,2
Prós: Enrico at drop-off was great. Car was great.
Contras: I was lied to about insurance and required to purchase their insurance and the total bill was double what was quoted. I did add gps, but that should not have accounted for all of the extra
avaliação de
-
7,6
Surprise!
Prós: The car was almost brand new and was very nice.
Contras: However, we did not receive the BMW 5-Series we reserved, but were required to provide TWO different credit cards that were each charged the full rental amount! Ridiculous! The only other card I had was a debit card which held my money hostage during my vacation. The staff was helpful, but this secret policy is terrible! In addition, price was higher than quoted in reservation.
avaliação de
-
7,2
Needs better hours, and better drop off locations. More clarity!
Prós: The car. it was good.
Contras: The rep told us 3pm sunday the office closed, but in fact, it closed at 1pm. i think she mixed up 13:00 and 3:00 Anyway, the alternative hotel location was given, but there was no one there to do the check in check. so...a little unnerving to hand over your keys to someone.
avaliação de
-
3,6
Prós: Nothing
Contras: budget agent shouldn’t have forced me into a larger sized car than I requested in my reservation. Due to her negligence of my situation, she gave me a mid sized crossover, did not fit in the streets of amalfi in the countryside where I was staying. As a result I had a scrape on the bumper and rim.
avaliação de
-
6,0
Prós: Staff was great, car was good working order and exactly what we asked for
Contras: We returned the car 50 minutes after our allotted time (2:50pm instead of 2:00pm) because of unexpected traffic and we were charged an additional 100$ for an entire day. The staff says it’s automatic charge past 15 minutes in the computer. We are very upset.
avaliação de
-
2,0
Prós: Nothing
Contras: For starters They did not have the car I had selected. I understand if the car was not available that day, in this case they didn’t have any BMW X2 as a part of their fleet. I would’ve written a full review but the text is limited in this field. Don’t book with them! I wasn't the only one duped.
avaliação de
-
2,0
Prós: Nothing
Contras: We weren’t able to pick up the rental. They wanted a 700 euro deposit which we did not have. That’s ridiculous! How does anyone afford to rent a car with this company?
avaliação de
-
3,2
RENTER BEWARE: BUDGET IN NAPLES WILL PIN YOU FOR PRIOR EXISTING DAMAGE
Prós: nothing
Contras: Upon arrival, it took 1.5 hours just to get the car even though there wasn't even a line. The staff at this location was just very lazy and slow and practically incompetent. It was nothing like getting a rental car in the states where it takes all of 10-20 minutes to get in and get out. We used the car probably 3 times out of the 4 days we had the rental and nothing happened - no accidents, no scrapes, no doors were opened on the vehicle - nothing happened to the car. Dropping off the car was a literal nightmare. Even though my husband and I conducted a walk through assessing any damage to the car prior to leaving the car lot, the employee checking the car back in to inventory pointed out TINY insignificant scratches on the car that were previously there and we ended up with a 450 euro bill for so-called "damages." We bought insurance thankfully, but these slimy people took advantage of us in a HUGE way and I have never had such a poor experience in my life. I will be reporting this to Budget headquarters and will never rent with them again.
avaliação de
-
5,6
Contras: The VW Up is a car with transmission issues as I found out by driving it up that Almalfi Coast roads and then by Googling it. An automatic that stalls and does not kick into gear especially in 2nd is scary uphill and on an autoroute. You should eliminate the car from your fleet. The pick up and drop off don't have much space and it was stressful. Then again Naples is a hectic and stressful city. I don't feel like I got a fair deal because of the fear of not being able to accelerate and count on the car to actually move especially in a place with so many very aggressive drivers.
avaliação de
-
2,4
Worst place to drop off a car.
Prós: Nothing - when I finally got to leave the car at the rental place.
Contras: No signs, employees could not be distinguished from the people on the street - no badges, shirts. Instructions inadequate - you don't drop off at the budget office, you drop off on the other corner of the building which can take up to 30 mins to get to by car because it's Napoli. Then, the process jumped from $268 (which was on the form at check in, and in line with what was promised on kayak) to 298 €!! That's $340. And kayak has no customer support and budget won't address this problem so I guess I will issue a charge back with my credit card company.
avaliação de
-
4,0
Prós: it takes more than to hours to recieve the car
avaliação de
A partir de R$ 61/dia
4ª posição
Hertz
7,4 Bom (3.877 avaliações)
10 agências em Nápoles
╳
Hertz avaliações
Locais de aluguel
Hertz
Locais de aluguel em Nápoles
Corso Arnaldo Lucci 171
+39 081 202 860
Naples Airport
+39 081 231 1200
Stazione Marittima
+39 081 551 7721
Via Berlinguer 1
+39 033 3500 1374
Via E. Berlinguer 2
+39 081 1997 6092
Via Giordano Bruno 161 162
+39 081 761 7404
Via Guido De Ruggiero 112
+39 081 560 3760
Via Sepe
+39 081 761 2168
Viale Di Augusto 128
+39 081 1853 3382
Viale Umberto Maddalena 196
+39 081 780 5681
Todas as Hertz avaliações
Hertz avaliações em Nápoles
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
2,0
Contras: Garbage customer service. Would not let us pick up the car 1 hour early because our flight was early.
avaliação de
-
6,4
Contras: Location very hard to find, the hertz sign is in a building away from the actual hertz pickup desk in a completely different building. It took us 45 minutes to get our car.
avaliação de
-
2,0
Contras: Finally, when I returned the car, there were charges that I did not consent to at pick up (inlcuding a 40Euro fee for a one way rental when I clearly booked it as a one way rental in the first place, and another 50Euro for a 4th day when i only used it three days)
avaliação de
-
6,4
Contras: Waiting time for picking up the car
avaliação de
-
6,0
The car was not great
Prós: I liked the staff at Hertz very attentive and explained everything.
Contras: The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.
avaliação de
-
2,0
Prós: Nothing
Contras: I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!
avaliação de
-
6,0
Prós: new and clean car
Contras: the insurance was very expensive (cost more then the car rental itself). drop off wasn't comfortable . the counter tried to charge extra payment for fuel, although the tank was full
avaliação de
-
8,0
Difficult drop off, signs to small and to few!
Contras: Drop off was badly marked, sign way to small! Passed the place and had to go back in spite that I was already warned by friends that drop off is badly marked
avaliação de
-
6,8
Inefficent
Prós: No cleasr process for drop off. Took too long.
avaliação de
-
9,6
Great service in Italy
Prós: We loved the quick and efficient service we received in Italy both in Naples (Garibaldi) and at the Rome airport too. They had our car but offered an upgrade and it was perfect for our road trip. Thanks again to the team at Hertz.
Contras: The cost of renting a car in Naples is a little higher than other cities in Italy so that stung a little.
avaliação de
-
4,4
Not the car we paid for & the wait time was 2 hours.
Prós: Intentionally left blank.
Contras: The Hertz experience for us was not good. We arrived just before our scheduled pick up time of 9:00AM and waited 2 hours for our car. There wasn't a line or anything. We were told that they had to get the car from the airport to this Hertz location, however the airport is only 15 minutes from our Hertz location. Additionally, we signed up for a Fiat Panda but the only car Hertz had was almost the size of a mini van - not the car we wanted to be driving through the narrow Positano roads in. Overall, I do not recommend this Hertz location due to the wait time and the car we received. Also, there is a $360 pending charge on my credit card which should absolutely not be the case. We better not be charged more than what we signed up to pay for getting a bigger car because we absolutely did not want a bigger car.
avaliação de
-
8,4
Almost perfect
Prós: The car was great, clean, full of gas and perfect size for our trip.
Contras: After getting off a 9 hour flight we had to wait an hour and a half in line to pick up the car. And after we picked it up we then had to wait anther15 min in line to have them sign the sheet saying there was a lot more damage then recored on the vehicle.
avaliação de
-
8,0
Difficult drop off, signs to small and to few!
Contras: Drop off was badly marked, sign way to small! Passed the place and had to go back in spite that I was already warned by friends that drop off is badly marked
avaliação de
-
6,8
Inefficent
Prós: No cleasr process for drop off. Took too long.
avaliação de
-
8,4
Almost perfect
Prós: The car was great, clean, full of gas and perfect size for our trip.
Contras: After getting off a 9 hour flight we had to wait an hour and a half in line to pick up the car. And after we picked it up we then had to wait anther15 min in line to have them sign the sheet saying there was a lot more damage then recored on the vehicle.
avaliação de
-
2,0
Contras: Garbage customer service. Would not let us pick up the car 1 hour early because our flight was early.
avaliação de
-
6,4
Contras: Location very hard to find, the hertz sign is in a building away from the actual hertz pickup desk in a completely different building. It took us 45 minutes to get our car.
avaliação de
-
2,0
Contras: Finally, when I returned the car, there were charges that I did not consent to at pick up (inlcuding a 40Euro fee for a one way rental when I clearly booked it as a one way rental in the first place, and another 50Euro for a 4th day when i only used it three days)
avaliação de
-
6,4
Contras: Waiting time for picking up the car
avaliação de
-
6,0
The car was not great
Prós: I liked the staff at Hertz very attentive and explained everything.
Contras: The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.
avaliação de
-
2,0
Prós: Nothing
Contras: I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!
avaliação de
-
6,0
Prós: new and clean car
Contras: the insurance was very expensive (cost more then the car rental itself). drop off wasn't comfortable . the counter tried to charge extra payment for fuel, although the tank was full
avaliação de
-
4,4
Not the car we paid for & the wait time was 2 hours.
Prós: Intentionally left blank.
Contras: The Hertz experience for us was not good. We arrived just before our scheduled pick up time of 9:00AM and waited 2 hours for our car. There wasn't a line or anything. We were told that they had to get the car from the airport to this Hertz location, however the airport is only 15 minutes from our Hertz location. Additionally, we signed up for a Fiat Panda but the only car Hertz had was almost the size of a mini van - not the car we wanted to be driving through the narrow Positano roads in. Overall, I do not recommend this Hertz location due to the wait time and the car we received. Also, there is a $360 pending charge on my credit card which should absolutely not be the case. We better not be charged more than what we signed up to pay for getting a bigger car because we absolutely did not want a bigger car.
avaliação de
5ª posição
Dollar
7,3 Bom (6.365 avaliações)
1 agência em Nápoles
╳
Dollar avaliações
Locais de aluguel
Dollar
Locais de aluguel em Nápoles
Naples
+39 081 231 1200
Todas as Dollar avaliações
Dollar avaliações em Nápoles
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
Prós: Staff was very accommodating...gabe me multiple cae options.
avaliação de
-
4,0
Prós: Great rate for the car
Contras: Service was terrible. We waited almost 2hrs in line to pickup the car.
avaliação de
-
2,0
Pick up location did not exist
Contras: The address for the pick up location in Naples, Italy DID NOT EXIST. We were scheduled to pick up our rental car June 2, 2018 at Dollar Piazza Sanazzaro 142 in Naples Italy. Our confirmation # H5490576537. We had also purchased rental car damage protection from Allianz for $153.00. We did NOT pick up a car. We took the train from the main train station in Naples to the Mergillina station which was closest to the Dollar rental car address given. We walked from the train station pulling our luggage to the Piazza Sanazzaro. We could not find 142 in the piazza. My husband went to one of the local businesses to ask for assistance. The three locals said that number did not exist., that it was a fake address. One of the men called the phone number for Dollar +39 081 761 2168 and spoke Italian to the person who answered. He was told that Dollar pick up was back at the train station. We walked back uphill to the train station. There was no Dollar rental at the train station. Two men that worked in a shop in the train station said that it was located in a parking garage back down the hill near the plaza. We walked back to the parking garage, it was NOT in the garage. Walked back to the train station and tried calling the number again, no answer. We asked three cab drivers who said it was back down the hill near the piazza. They tried to call Dollar on their phone, but no answer. My husband went back downhill and walked a 360 degree circle around the piazza. He did find a 142 address, but it looked like a backdoor service entrance to a closed business it was not in the piazza, but on a side street near there. Dollar did NOT EXIST. We ended up taking the train back to Naples main station, and taking another train to Solerno, our destination for the night.. The next day we rented a car from Hertz in Solerno. We had to wait until 2:00 pm that day to pick up the car. This mess up by your business cost us a full day of vacation and much frustration. We are very surprised that such a reputable company as KAYAK would not investigate the companies you represent. I booked through KAYAK because I trusted your reputation. We will NOT use Kayak again, or Dollar.
avaliação de
-
2,0
Rent a car location was closed
Contras: Hello, I wanted to rent a car in Naples in Italy and that's what I typed in the search box on kayak and when I went to pick up the car from the airport, they told me that it's in another location. I'm a bit surprised that Kayak would give me a suggestion for booking a rent a car from another location besides the airport. Later I went to the location where I was suppose to pick it up and I noticed that Hertz (Dollar) location was closed for holiday. If they are closed for holiday then why was I able to book it in the first place? So I went back to the airport location and they told me they can transfer the reservation but the rate would be different which even upset me even further cause I paid for something that I wasn't able to get. After arguing with the agent they finally told me that my reservation has actually been canceled. I just don't know how it was possible to get my reservation canceled since they were able to look it up perfectly fine in the beginning and all of a sudden it got canceled. Horrible horrible service and customer service of hertz was absolutely useless.
avaliação de
-
3,6
unknown location
Prós: there was no dollar rent at address provided
Contras: bad service
avaliação de
-
6,4
Very confusing
Prós: Once we finally found the car rental place (which was a Hertz, not a dollar rental and also not at the address listed in the receipt,) the receptionist was very kind.
Contras: The return was very confusing, finding the airport and the correct location to drop off the car was stressful.
avaliação de
-
8,0
No Dollar counter in Naples!
Prós: Once we finished paperwork and left the lot we were able to do just fine. The car was nice and clean.
Contras: Dollar doesn't have their own counter at Naples. You are essentially renting from the Hertz counter. There's almost no signage indicating this either, so it was a bit difficult to figure out.
avaliação de
-
4,0
Prós: Great rate for the car
Contras: Service was terrible. We waited almost 2hrs in line to pickup the car.
avaliação de
-
2,0
Pick up location did not exist
Contras: The address for the pick up location in Naples, Italy DID NOT EXIST. We were scheduled to pick up our rental car June 2, 2018 at Dollar Piazza Sanazzaro 142 in Naples Italy. Our confirmation # H5490576537. We had also purchased rental car damage protection from Allianz for $153.00. We did NOT pick up a car. We took the train from the main train station in Naples to the Mergillina station which was closest to the Dollar rental car address given. We walked from the train station pulling our luggage to the Piazza Sanazzaro. We could not find 142 in the piazza. My husband went to one of the local businesses to ask for assistance. The three locals said that number did not exist., that it was a fake address. One of the men called the phone number for Dollar +39 081 761 2168 and spoke Italian to the person who answered. He was told that Dollar pick up was back at the train station. We walked back uphill to the train station. There was no Dollar rental at the train station. Two men that worked in a shop in the train station said that it was located in a parking garage back down the hill near the plaza. We walked back to the parking garage, it was NOT in the garage. Walked back to the train station and tried calling the number again, no answer. We asked three cab drivers who said it was back down the hill near the piazza. They tried to call Dollar on their phone, but no answer. My husband went back downhill and walked a 360 degree circle around the piazza. He did find a 142 address, but it looked like a backdoor service entrance to a closed business it was not in the piazza, but on a side street near there. Dollar did NOT EXIST. We ended up taking the train back to Naples main station, and taking another train to Solerno, our destination for the night.. The next day we rented a car from Hertz in Solerno. We had to wait until 2:00 pm that day to pick up the car. This mess up by your business cost us a full day of vacation and much frustration. We are very surprised that such a reputable company as KAYAK would not investigate the companies you represent. I booked through KAYAK because I trusted your reputation. We will NOT use Kayak again, or Dollar.
avaliação de
-
2,0
Rent a car location was closed
Contras: Hello, I wanted to rent a car in Naples in Italy and that's what I typed in the search box on kayak and when I went to pick up the car from the airport, they told me that it's in another location. I'm a bit surprised that Kayak would give me a suggestion for booking a rent a car from another location besides the airport. Later I went to the location where I was suppose to pick it up and I noticed that Hertz (Dollar) location was closed for holiday. If they are closed for holiday then why was I able to book it in the first place? So I went back to the airport location and they told me they can transfer the reservation but the rate would be different which even upset me even further cause I paid for something that I wasn't able to get. After arguing with the agent they finally told me that my reservation has actually been canceled. I just don't know how it was possible to get my reservation canceled since they were able to look it up perfectly fine in the beginning and all of a sudden it got canceled. Horrible horrible service and customer service of hertz was absolutely useless.
avaliação de
-
3,6
unknown location
Prós: there was no dollar rent at address provided
Contras: bad service
avaliação de
-
6,4
Very confusing
Prós: Once we finally found the car rental place (which was a Hertz, not a dollar rental and also not at the address listed in the receipt,) the receptionist was very kind.
Contras: The return was very confusing, finding the airport and the correct location to drop off the car was stressful.
avaliação de
6ª posição
Thrifty
7,1 Bom (2.735 avaliações)
2 agências em Nápoles
╳
Thrifty avaliações
Locais de aluguel
Thrifty
Locais de aluguel em Nápoles
Naples
+39 081 231 1200
Piazza Sannazzaro 142 (na)
+39 081 761 2168
Todas as Thrifty avaliações
Thrifty avaliações em Nápoles
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
4,8
Prós: Staff was rude, didn't give solutions or wanted to help out at all. They charge me an extra day for returning the car 30 mins late from a time they never told me I had to return the car. It's been over a month and they haven't returned the guarantee money.
Contras: Don't rent a car in Hertz.
avaliação de
-
10,0
Prós: The staff was friendly and helpful
avaliação de
-
5,6
Prós: Nothing
Contras: The hole rental experience was awful!! Thrifty rentals are a ripoff! I will send a separate email with all that happen on the rental. Not enough space to write here.
avaliação de
-
2,0
Terrible experience
Prós: Nothing
Contras: Waited for over an hour and was nowhere near being waited on. I finally left and went to another car rental agency. Worst car rental experience I have ever had
avaliação de
-
2,0
This rental company is not good
Prós: Nothing I never got the car rental
Contras: I purchased renters insurance from kayak and was told when I got there that they did not except there insurance aND told me I had to pay a 400 dollar premium if I was going to use kayaks insurance! So the price was a lie and I never got my insurance money back from kayak that I spent! All in all I will never rent from this company or kayak ever again! I went with another rental company instead!!
avaliação de
-
4,8
Prós: Staff was rude, didn't give solutions or wanted to help out at all. They charge me an extra day for returning the car 30 mins late from a time they never told me I had to return the car. It's been over a month and they haven't returned the guarantee money.
Contras: Don't rent a car in Hertz.
avaliação de
-
5,6
Prós: Nothing
Contras: The hole rental experience was awful!! Thrifty rentals are a ripoff! I will send a separate email with all that happen on the rental. Not enough space to write here.
avaliação de
-
2,0
Terrible experience
Prós: Nothing
Contras: Waited for over an hour and was nowhere near being waited on. I finally left and went to another car rental agency. Worst car rental experience I have ever had
avaliação de
-
2,0
This rental company is not good
Prós: Nothing I never got the car rental
Contras: I purchased renters insurance from kayak and was told when I got there that they did not except there insurance aND told me I had to pay a 400 dollar premium if I was going to use kayaks insurance! So the price was a lie and I never got my insurance money back from kayak that I spent! All in all I will never rent from this company or kayak ever again! I went with another rental company instead!!
avaliação de
A partir de R$ 47/dia
7ª posição
Europcar
Mais populares
7,6 Bom (355 avaliações)
3 agências em Nápoles
╳
Europcar avaliações
Locais de aluguel
Europcar
Locais de aluguel em Nápoles
Capodichino Airport
+39 081 780 5643
Corso Meridionale, 60/62
+39 081 764 9838
Via Giulio Cesare 18
+39 081 593 2650
Todas as Europcar avaliações
Europcar avaliações em Nápoles
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
2,0
Prós: We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...
Contras: Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!
avaliação de
-
6,0
2cm Scratch
Contras: Being charged 300€ + 90€ processing fee?! For a 2cm scratch the car had a much bigger scratch when we picked it up and the door would not close properly. So Europcar is not spending the funds it receives to repair their vehicles. And a clearly arbitrary system of damage fees.
avaliação de
-
8,0
Prós: Really liked how close it was to the Napoli train station. Everything went smoothly
Contras: Maybe have a larger/better signs pointing out the location
avaliação de
-
2,0
Prós: We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...
Contras: Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!
avaliação de
-
6,0
2cm Scratch
Contras: Being charged 300€ + 90€ processing fee?! For a 2cm scratch the car had a much bigger scratch when we picked it up and the door would not close properly. So Europcar is not spending the funds it receives to repair their vehicles. And a clearly arbitrary system of damage fees.
avaliação de
8ª posição
Advantage
2,0 Medíocre (1 avaliação)
1 agência em Nápoles
╳
Advantage avaliações
Locais de aluguel
Advantage
Locais de aluguel em Nápoles
Naples Capodichino Airport - Europcar
+39 817 805 643
Todas as Advantage avaliações
Advantage avaliações em Nápoles
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
╳
Locais de aluguel
Sunnycars
Locais de aluguel em Nápoles
Aeroporto Napoli-Capodichino
Calata Porta di Massa
Corso Arnaldo Lucci 171
Meridionale 60-62
P.le V. Tecchio 32
V.le Comandante Maddalena Umberto 196
Via E. Berlinguer 2
Via Giordano Bruno 161-162
Via Guido de Ruggeiro 83-85
Via Piedigrotta 53
Via Scarfoglio 11
╳
Locais de aluguel
MAGGIORE
Locais de aluguel em Nápoles
FS - Railway Station Centrale
P.le Immacolatella Vecchia,
Via Oreste Salomone, 52/54
c/o Aeroporto Capodichino
0039 081 780 3011
╳
Locais de aluguel
B-Rent
Locais de aluguel em Nápoles
Aeroporto Internazionale di Napoli Capodichino
+39 081 599 2755
Napoli Stazione Centrale Corso Meridionale - Interno Galleria 60-62
+39 081 554 8161
Via F Caracciolo 10
╳
Locais de aluguel
keddy by Europcar
Locais de aluguel em Nápoles
Capodichino Airport
390817803011
Corso Meridionale, 60-62
+39 081 764 9838
Via Giulio Cesare 81
+39 081 593 2650
Locadoras de carros em ou perto de Nápoles
Informações úteis
| Agência mais popular | Europcar |
|---|---|
| Tipo de carro mais popular | Econômico |
| Preço médio | R$ 65/dia |
| Boa oferta | R$ 51/dia |
Quando reservar um aluguel de carro em Nápoles
Preço médio por dia por mês
Preços de carros à medida que a data de retirada se aproxima
-1 dia
-2 dias
Melhores dicas para alugar um carro em Nápoles
- 25% dos nossos usuários encontraram carros para alugar em Nápoles por R$ 51 ou menos
- Reserve seu aluguel de carro em Nápoles pelo menos 1 dia antes da viagem para conseguir um preço abaixo da média
- Em média, os carros de aluguel do tipo Médio em Nápoles são cerca de 68% mais baratos que outros tipos de carros.
Perguntas frequentes sobre aluguel de carros em Nápoles
Quanto custa para alugar um carro em Nápoles?
Um aluguel de carro em Nápoles custa, em média, R$ 65 por dia.
Qual é a agência de aluguel de carros mais popular em Nápoles?
Econômico (Fiat Panda ou similar) é o tipo de carro alugado com mais frequência em Nápoles.
Qual é a agência de aluguel de carros mais barata em Nápoles?
Nas últimas 72 horas, os aluguéis de carros mais baratos foram encontrados na MAGGIORE (R$ 31/dia), Hertz (R$ 61/dia) e Alamo (R$ 68/dia).
Qual é a melhor agência de aluguel de carros em Nápoles?
Com base em notas e avaliações de usuários reais do KAYAK, as melhores locadoras de carros em Nápoles são Enterprise (8,5, 12802 avaliações), Avis (7,6, 2250 avaliações) e Budget (7,4, 4199 avaliações).
Quais locadoras de carros estão no aeroporto de Aeroporto de Naples (NAP)?
As agências de aluguel de carros localizadas em Aeroporto de Naples incluem Europcar, Avis, Budget, B-Rent, Hertz, NOLEGGIARE e SICILY BY CAR.
Quais agências de aluguel de carros oferecem serviço de traslado a partir do aeroporto de Aeroporto de Naples (NAP)?
As agências de aluguel de carros que oferecem serviços de traslado de Aeroporto de Naples para locais fora do aeroporto incluem Europcar, Avis, Budget, B-Rent, Hertz e SICILY BY CAR.
Qual é o local mais barato para alugar um carro em Nápoles?
Nas últimas 72 horas, o aluguel de carro mais barato foi encontrado na MAGGIORE c/o Aeroporto Capodichino 80100 (4 km do centro da cidade).
Como encontro carros para alugar perto da minha localização em Nápoles?
Confira o nosso mapa de locação de carros para encontrar os melhores carros de aluguel perto de você.
Quanto custa alugar um carro Econômico em Nápoles?
Um carro alugado Econômico em Nápoles custa, em média, R$ 94 por dia.
Quanto custa alugar um carro Compacto em Nápoles?
Um carro alugado Compacto em Nápoles custa, em média, R$ 91 por dia.
Quanto custa alugar um carro Mini em Nápoles?
Um carro alugado Mini em Nápoles custa, em média, R$ 48 por dia.
Qual é a locadora de carros mais popular em Nápoles?
Em Nápoles, os carros são alugados com mais frequência em SICILY BY CAR c/o Aeroporto Capodichino (4,44 km do centro da cidade ).
Quanto custa alugar um carro por semana em Nápoles?
Um carro alugado em Nápoles custa, em média, R$ 455 por semana (R$ 65 por dia).
Quanto custa alugar um carro por mês em Nápoles?
Um carro alugado em Nápoles custa, em média, R$ 1950 por mês (R$ 65 por dia).